Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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10.0 "Excellent value."
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9.4 "Terrific location."
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8.8 "Pool is good."
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8.5 "Great service."8.2 "82% found the
staff to be very friendly ." 7.0 "70% said thereception staff was great ." -
8.3 "Breakfast is good."
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6.1 "Rooms are ok."5.4 "
Beds were acceptable for 54%." 5.8 "58% thought theminibar was ok ." 5.8 "For only 58%, thebathroom was ok ."
Overall Rating
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8.5 "Breakfast is good."
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5.8 "Rooms are ok."
Overall Rating
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8.5 "Great service."
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8.2 "Breakfast is good."
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6.2 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
When we walked in it smelled like fresh cookies! They brought out the cookies once they cooled down and they were amazing!
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7.0review from
great location! very convenient. we have stayed at this hotel several times and always liked it. But this time, we had an issue with our room. It was cold outside, but our room was blistering hot. Like sweat-inducing hot. We turned on the A/C! And could not get the room to cool down.
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6.0review from
The complimentary breakfast. yes. i thought $---- was a lot for a small room with no refrigerator and no outlet next to the bed by the window. it was a lot smaller than i thought.
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10.0review from
Everything was clean and efficient. It looks a little dated but still nice condition.
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7.0review from
Clean and up to date. Good free breakfast. Room was not ready to check in until 5:15pm.
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8.0review from
The pool, spa, & sense of humor of the worker lady at breakfast. Ants by the pool.
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10.0review from
Nice room . Good service and tasty breakfast!
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9.0review from
Nice pool area. Overall clean. Lot of people smelled like an ashtray in the elevator. Probably the go to hotel in the area for transient workers.
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10.0review from
Ammedities and customer service. Everyone was pleasantly helpful. Floor(carpet) in room could have been cleaner.
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9.0review from
This guest did not leave comments about this hotel.
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7.0review from
overall would be a do-over. rooms need small fridge to complete
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9.0review from
This hotel was and is clean. the day I stayed was a very hot day, I walked into the room and the air conditioner was on and nice and cool. Beautiful. The bed was the only item that in my opinion was lacking. Instead of sleeping like normal from the head of the bed to the foot. I slept from side to side. This was way more comfortable. This was a king size bed.
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1.0review from
clean and quiet can't be found by onstar
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10.0review from
very clean and breakfast was amazing! location was hard to find at night.
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1.0review from
Breakfast food was horrible but the breakfast staff ladies were nice. STAY HERE AT YOUR OWN RISK...I URGE YOU TO READ OTHER REIVEWS ABOUT THIS HOTEL AND THE CHARGES THEY IMPOSE ON THEIR GUESTS. WE STAYED HERE FOR ALMOST 20 NIGHTS AND WE WERE CHARGED FOR MANY THINGS AFTER WE LEFT IN EXCESS OF xxxx. THESE GUYS ARE CROOKS!!!
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1.0review from
We had three rooms booked at the property but when we reached there we were told that the hotel is overbooked so they can not accommodate us. Our Three families with tired kids was asked to move to a hotel 20 miles away. We had three rooms booked at the property but when we reached there we were told that the hotel is overbooked so they can not accommodate us. Our Three families with tired kids was asked to move to a hotel 20 miles away.
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6.0review from
Very clean and comfortable. Good location. While one front-desk person was very helpful with a problem, the second one I talked to on the phone was very not helpful.
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1.0review from
I booked and paid for 2 rooms for Sat, May 18 2013 in January 2013 for the Valparaiso graduation Sunday, May 19. When we arrived at 9 pm we ( 5 of us )were informed Priceline had reserved and paid Holiday inn for only 1 room. As this was the night before graduation all rooms were taken. So we spent 1 night with 5 people squeezed into 1 room for the price of 2 rooms (xx). I would never recommend Holiday Inn Express. They sold our reserved room that was rightly paid for by me.
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10.0review from
At check-in asked for a room on third floor & back side of building. Staff had no problem meeting my request. Loved that pool was on bottom floor, kept hotel very quiet. May have been my miss, but room had no microwave or mini fridge. At the rate paid still expected.
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8.0review from
This hotel is just what you would expect from a Holiday Inn Express. Nothing fancy, but clean, quiet, and with a friendly and helpful staff. Being very close to the campus of Valparaiso University means I will definitely be staying there again, when visiting my daughter at Valpo.
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6.0review from
This hotel had a great location, and a great breakfast. However--it really lacked in the housekeeping department. We stayed for 2 nights. The first night we found a beer bottlecap just beneath the bed where our toddler could have easliy found it. The next day, when we returned to our room, none of the towels or washcloths we had used had been replaced at all--we had to go back down to the front desk for new ones. When we went to fold back the pull out couch, we found used tissues and trash under the sofa bed that had not come from us. Both nights as we were laying bed, you could hear people running or jumping in the room above ours. What I thought was really odd was that after we went down to the front desk to complain about our lack of towels, not 2 minutes after returing to our room we had the front desk calling us to say that there had been a noise complaint for our room! There must be minimal insulation between floors as noisy as it was.
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10.0review from
Room very clean and neat...beds very comfortable....breakfast was included, and was excellent.
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10.0review from
No doubt about it, the cleanest, and most friendliest place on earth. The Manager was so gracious and kind during our 50th College Reunion.
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10.0review from
When we walked in it smelled like fresh cookies! They brought out the cookies once they cooled down and they were amazing!
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10.0review from
Everything was clean and efficient. It looks a little dated but still nice condition.
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8.0review from
The pool, spa, & sense of humor of the worker lady at breakfast. Ants by the pool.
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10.0review from
Nice room . Good service and tasty breakfast!
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9.0review from
Nice pool area. Overall clean. Lot of people smelled like an ashtray in the elevator. Probably the go to hotel in the area for transient workers.
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10.0review from
Ammedities and customer service. Everyone was pleasantly helpful. Floor(carpet) in room could have been cleaner.
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
This hotel was and is clean. the day I stayed was a very hot day, I walked into the room and the air conditioner was on and nice and cool. Beautiful. The bed was the only item that in my opinion was lacking. Instead of sleeping like normal from the head of the bed to the foot. I slept from side to side. This was way more comfortable. This was a king size bed.
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10.0review from
very clean and breakfast was amazing! location was hard to find at night.
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10.0review from
At check-in asked for a room on third floor & back side of building. Staff had no problem meeting my request. Loved that pool was on bottom floor, kept hotel very quiet. May have been my miss, but room had no microwave or mini fridge. At the rate paid still expected.
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8.0review from
This hotel is just what you would expect from a Holiday Inn Express. Nothing fancy, but clean, quiet, and with a friendly and helpful staff. Being very close to the campus of Valparaiso University means I will definitely be staying there again, when visiting my daughter at Valpo.
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10.0review from
Room very clean and neat...beds very comfortable....breakfast was included, and was excellent.
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10.0review from
No doubt about it, the cleanest, and most friendliest place on earth. The Manager was so gracious and kind during our 50th College Reunion.
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7.0review from
great location! very convenient. we have stayed at this hotel several times and always liked it. But this time, we had an issue with our room. It was cold outside, but our room was blistering hot. Like sweat-inducing hot. We turned on the A/C! And could not get the room to cool down.
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7.0review from
Clean and up to date. Good free breakfast. Room was not ready to check in until 5:15pm.
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7.0review from
overall would be a do-over. rooms need small fridge to complete
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6.0review from
The complimentary breakfast. yes. i thought $---- was a lot for a small room with no refrigerator and no outlet next to the bed by the window. it was a lot smaller than i thought.
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1.0review from
clean and quiet can't be found by onstar
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1.0review from
Breakfast food was horrible but the breakfast staff ladies were nice. STAY HERE AT YOUR OWN RISK...I URGE YOU TO READ OTHER REIVEWS ABOUT THIS HOTEL AND THE CHARGES THEY IMPOSE ON THEIR GUESTS. WE STAYED HERE FOR ALMOST 20 NIGHTS AND WE WERE CHARGED FOR MANY THINGS AFTER WE LEFT IN EXCESS OF xxxx. THESE GUYS ARE CROOKS!!!
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1.0review from
We had three rooms booked at the property but when we reached there we were told that the hotel is overbooked so they can not accommodate us. Our Three families with tired kids was asked to move to a hotel 20 miles away. We had three rooms booked at the property but when we reached there we were told that the hotel is overbooked so they can not accommodate us. Our Three families with tired kids was asked to move to a hotel 20 miles away.
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6.0review from
Very clean and comfortable. Good location. While one front-desk person was very helpful with a problem, the second one I talked to on the phone was very not helpful.
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1.0review from
I booked and paid for 2 rooms for Sat, May 18 2013 in January 2013 for the Valparaiso graduation Sunday, May 19. When we arrived at 9 pm we ( 5 of us )were informed Priceline had reserved and paid Holiday inn for only 1 room. As this was the night before graduation all rooms were taken. So we spent 1 night with 5 people squeezed into 1 room for the price of 2 rooms (xx). I would never recommend Holiday Inn Express. They sold our reserved room that was rightly paid for by me.
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6.0review from
This hotel had a great location, and a great breakfast. However--it really lacked in the housekeeping department. We stayed for 2 nights. The first night we found a beer bottlecap just beneath the bed where our toddler could have easliy found it. The next day, when we returned to our room, none of the towels or washcloths we had used had been replaced at all--we had to go back down to the front desk for new ones. When we went to fold back the pull out couch, we found used tissues and trash under the sofa bed that had not come from us. Both nights as we were laying bed, you could hear people running or jumping in the room above ours. What I thought was really odd was that after we went down to the front desk to complain about our lack of towels, not 2 minutes after returing to our room we had the front desk calling us to say that there had been a noise complaint for our room! There must be minimal insulation between floors as noisy as it was.
