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THe excellent waiter. Closing the pool at 8 p.m. seems restrictive.
Very helpful staff, clean, calm enviroment, plenty of public lounge space, good sized rooms. As we were staying for 7 nights we were upgraded which made a real difference to our stay and was a welcomed gesture. There is building going on adjacent to the hotel which spoilt our view. This will impact on the view of many rooms. The breakfasts were truly awful and not what we expect from a 4 star hotel though they improved slightly towards the end of our stay.
Very stylish and cosy hotel. Exceptional architecture.
IT'S ALL REALLY GOOD Maybe the swimming pool could be enlarged a little bit, and the hotel, even if it's really beautiful, could seem a little expensive
excellent staff, good sized room, well designed and clean hotel, good breakfast. Access to the underground car park could be better organised and signed
Hotel was clean and warm and staff were friendly. Location was further out of the town than expected. Breakfast service was slow and frustrating - kept running out of clean tables, bowls, cutlery, food on the buffet.
A nice hotel, parking was actually free, not the 8 Euros advertised, clean and tidy quite large room Jacuzi was cold so not what I expected, a good 15 min walk to the town centre, a nice hotel, but just not 4 star quality. only 1 person on the reception, happy to do thier job but not over friendly, and the room faced the train line a few meters away, so was quite noisy at night. Still, a "nice" hotel, nothing special.
Very warm welcome, room fine. Location (after Mont Blanc tunnel) ideal for travelers heading for central Italy from Cherbourg. Pet friendly: of particular value to us because we were traveling with a cat. Ease of making a reservation for our return journey to Cherbourg in September. It is a pity (see about cat) that there is so much construction work around the hotel that encroaches on the grounds.
Secure free underground garage. Super room. Good food and service. Needs a bigger sign on the main road as it is set back and easy to miss. Bathroom was a triumph of design over practicality. However it was spotlessly clean and large.
The room was a good size and comfortable Unenthusiastic welcome as reception - limited restaurant menu - food average quality
Clean rooms, pleasant staff and good location to access the gondolo for Pila. Also very nice to get back to hotel after a hard days sking and chill out in the warm waters of the pool and jacuzzi.
quality of the restaurant, staf, location, facilities.... etc.
Just about everything; the hotel is excellent, the staff could not be more friendly and helpful, the views are stunning, the food is also very good. Nothing
Excellent view, experience, and service.
A perfect place for a romantic week-end. The wellness centre is very nice and the small outdoor jacuzzi is great, with a stunning view on the Mont-Blanc. Superb buffet breakfast, with again this fabulous view on the Mont-Blanc. Already mentioned by other customers, and I confirm it happened to us as well: there is a lack of water in the shower in the evening.
The food was excellent.the views were stunning and the ski slopes were a 12 minute drive.
Wonderful Staff, Great food
1)Large reception rooms with open fires and sofas. 2) Spa, outdoor hot tub and swimming pool indoors. 3) Free shuttle bus to Courmayeur. 1) No hot water in the evenings when everyone was getting ready for dinner. 2) Rooms were very small and the beds were smaller than normal and had a hard matress. 3) Menu did not cater for children or vegetarians. 4) Slightly chaotic service and no anticipation of need even when staying a week.
The location, room, spa and restaurant were all excellent. The staff were all very friendly and helpful, and the breakfast was fantastic - lots of choice of local produce! Everything was very high quality and this hotel is definitely recommended for that touch of luxury.
Spa, saunas. The restaurant is not so good for the price. It's very expensive!!
Comfort, wellness, restaurant
Quality of food and service in the restaurant, hotel staff
Great location, charming hotel rooms and common areas. Top notch service. And most of all the restaurant - the chef is a genius! The prices for food and wine are very reasonable for the quality. No
Excellent hotel, with charming details set in a picturesque location. Would like to go there again. The staff in the retsaurant was hard to get hold of, probably because it was low season.
The common areas are nice. The room was not very nice at all.
Friendly staff, easy parking, clean and comfortable rooms. Food in the restaurant was OK, nothing to complain about but I had higher expectations based on the rest of the hotel.
inside picina(pool), hamam, aromatic shower, restaurant only continental breakfast, no english breakfast
The montain view No fresh orange or fruits juices for breakfast
Very comfortable hotel. Friendly and helpful staff. Fabulous views. Well located in village. Convenient garage. Food good quality and honest.
the rooms are excellent, the view - just great, the spa - outstanding
The hotel is in a great location with a great view of the nearby mountains. It is a great value for the price. Front desk staff and the owner were very helpful. The waiters in the dining room were not always helpful. This was corrected after one conversation with the hotel staff.
Beautiful view from the room. Nice continental breakfast. Good front desk reception and service.
Poor location on very noisy road across from steel factory. Traffic and people noise until past midnight. Did not have elevator. Breakfast poor. Would rate as 6.5.
the staff the room and location
Peace and quiet People judge by appearances, I felt I wasn't the type of client they were looking for but I don't care what people think. They get on with their perceptions, I get on with my life.
Breakfast only fair,no fresh fuit,cofee out of machine
Near to lovely town. Pleasant hotel. No
good location for town center, easy access to Valle D'Aosta, nice cheap and cheerful hotel.
Parking available. No elevators to help carry heavy luggage.
Satisfied with the service and the people who worked in the hotel.Recommended
I liked the location and price. The continental breakfast was very nice. The room was nice and clean. The air conditioning was a bonus, even though the weather was pleasant. I would stay here again. The only thing that I did not like was the placement of the shower plumbing. The shower space was small, and the controls for the hot/cold water reduced the available space.
Good location for train and bus stations and not far to centre. Poor breakfast.
Visited Aosta and it was beautiful.
They claim that they have wifi in the rooms, but they do not.
Convenient location for transit, next to highway. Large room, clean. Very unpersonal look and feel. Very average breakfast. Noisy area (highway, aerodrome), opening a window is not an option. I wanted to work a few hours and the wifi was not working ("we had heavy rains 2 days ago...").
Found hotel was not what it use to be and has changed ownership staff not interested in customers needsnothing else to say poor everything
we had problem to find the hotel, the gps didnt find the adress
Very friendly staff. Good location with parking for people with their own transport. Well organised, clean tidy and spacious room. Near a road but little traffic and little noise. Nothing really, we would and will return again.
beautiful locatation, very helpful staff, great breakfast, would stay again
clean, friendly staff, good position to visit the town center.
tranquility and courtesy
small, friendly and safe. Helpful staff, central location for driving around valle d'aosta. Parking is within the hotel yard adn free. not really, however the hotel is detached from the main town so there is not much to do in the evening, if you still have the energy !
Very friendly people, expensive to get there expensive tolls.
welcoming ad more or less what we expected A bit far out from the town
Nice decoration, hotel, breakfast, service, clean room. Just 5 min by car to the Pila-Aosta ropeway (cabinovia) and to the city. Nice garden in a nice residential area. Free parking of the hotel.
Loved the hotel from the moment we walked in and had a nice reception. Rooms were well appointed with the most enormous beds. Fabulous views from the windows Unfortunately the restaurant was closed for some essential work but the buffet breakfast was great.
The Hotel Diana is modern, clean and well-situated. The staff is attentive. The price is reasonable. Our stay was perfect.
A comfortable modern hotel, situated some distance from the town of Aosta on the other site of the motorway. Very peaceful, on-site restaurant and bar. Rather difficult to locate. A GPS or much patience is required.
Comfortable room, very helpful staff, high quality dining. Not a wide choice of dishes on the menu.
Great location, staff, price and breakfast. Comfortable, clean hotel.
Very friendly reception and breakfast staff.
it was very close to transport; it was clean and quiet; always felt welcome douring my stay
friendly and helpful desk clerks. great breakfast. and wonderful location. thanks. no
Staff were very cheerful and helpful, especially in the breakfast room. View of the mountains from the bedroom was fantastic. Maybe a little bit pricy, but the town does not seem to have many cheaper alternatives
Central location in Aosta, within walking distance of all major sights within the town. Room was spacious. Was a little expensive for a fairly basic room.
Staff was very nice. Friendly and helpful. There was a lot of street noise even though this was not a large city. Noisy tourists talking loudly in the street late at night.
Excellent staff, V. helpful and pleasant. Central position close to railway/bus station which was useful for me as I arrived by train and departed by bus. Yes, I do not like being charged to link to wi-fi with my own laptop. This service should be offered free to hotel guests using their own laptops.
Close to city centre, clean and warm, freindly staff.
The location was very good, close to the shopping area of Aosta and the train/bus stations. We were 3 adults, and we were given a quadruple room, which was basically 2 connected rooms, which were comfortable. The lady at the reception was very helpful and gave a lot of tourist info. Breakfast was good, with a little variety, but not much compared to some other hotels in Italy. The view from the room was amazing. There was no air-conditioning and so we had to keep the window open at night. The street below had a lot of traffic and pedestrians, even until the early hours of the morning, so sleep was very disturbed.The gentleman at the reception is a bit rude and does not try to understand English.
We liked the spa, even though the water in the hot tub was not hot. The breakfast was great. The room was small but nice. The location is great. The restaurant was closed. We were forced to east a a restaurant we didn't like.
Hotel staff are very kind and charming, our room was a little room but was valuable considering the price. we could enjoy free public sauna and jet bathe and it's plus point of this hotel.
Breakfast and the spa! The reed diffusers throughout the hotel. They smell terrible.
Excellent service of the staff and excellent locatioan of the hotel. Cogne & Gran Paradiso are beautiful. I will come back!!!
it is a nice and clean hotel. the spa should be open to all for longer and the private booking could be cheaper...it would be better to have more wooden chairs in the spa to relax
The lady's of the reception were very friendly. The fire place, one of the evenings was nice. The man at the breakfast room was not so nice.
We enjoyed the use of the spa between 17:00-18:30 that was included in the rate. It was nicely decorated and very cosy. It would be nice to have cold water in the shower to cool off. The prices of the massages were very reasonable. I would have liked an option for a deep tissue massage. The salon had a very nice ambience and we enjoyed having breakfast there when there were few guests. The staff was very friendly. Everything was in easy walking distance. We didn't need to take the care. We had a wonderful stay.
The owner/manager was very friendly and informative about the area.
The man at the front desk was great, helped me with everything I needed and was willing to go the extra mile to make sure I was happy.
The service was quite good, hotel staff is very helpful. The room is quite big and clean.It is good value for money.
The hotelier was very helpful and gave us advice on our day out to the cable car. The views from our room were spectacular and the hotel was very clean. No
The comfort, clean and view from the room, simpathy from staff.Very good value
Friendly and efficient
very very good hotel. the staff were very nice and kindly, it was lovely to stay there, i will defently come back next time.
Very friendly and helpful staff. Great location to explore the mountains
Very clean and charming. Hotel staff were friendly and helpfull. No
Really enjoyed dinner and think that the idea of setting one table for its guest is very clever.Loved the wine and the atmosphere of the place and would like to come back one day.
Friendly and helpful staff. Excellent evening meal with of local produce / wine. Attention to detail, quality and cleanliness of accommodation.
If you want to explore Valle d´Aosta, the location of the hotel is very good. It is easy to find and there is a parking place in front of the hotel. The receptionist was very helpful regarding to places of interest in the area and gave good succestions where to go. Clean room, nice garden. Rooms are a bit outdated. Shower corner was tiny. Breakfast very basic.
Proximity to the Gran Paradiso valley and Aosta The room was exremely hot with no air conditioning and it was impossible to have the window open because of the adjacent very busy main road. The corridors were extremely shabby and the decor of the rooms was very untasteful in bright mustard and green. There were no windows in the dining room and the whole experience was unpleasant. It was as though we were staying in a motorway service station. It is difficult to understand why this hotel has been given a 3 star status.
Excellent friendly staff, clean comfortable accomodation, good food both evening meal and breakfast. Prices reasonable for what we received. Garaged parking available. None
Very nice hotel, helpful staff. There is not too much to do in Aosta, but the hotel provided a good alternative.
the staff were very helpful, the food was at a very reasonable cost
The room was quite big and the breakfast buffet too
Friendly helpful staff, good location, well maintained. Excllent value for money and great food. None
The family atmosphere of the hotel. The kindness of the staff who were willing to go out of their way to help us. A big TV in each room. The hotel does not have any airconditioning in the rooms. The rooms can be very warm in summer. The hotel is on a busy road and so if you open the windows the rooms will become very noisy