Staff was friendly. Suite was clean and comfortable. Would definitely stay here again.
3 stars
Best Western Plus Vancouver Mall Dr. Hotel & Suites
9420 Northeast Vancouver Mall Drive, Vancouver, WA 98662-6172, United States
Vancouver, WA
See location+1 360 256 0707Photos of Best Western Plus Vancouver Mall Dr. Hotel & Suites
Overview
Best Western Plus Vancouver Mall Dr. Hotel & Suites provides guests with a convenient location that is only a short walk or drive to the Vancouver Mall. The property has a range of other features that help to make it a standout, as well. It has 75 rooms in all, and children are welcome at this hotel. The property also offers rollaway beds and cribs for an additional charge per night. Pets are allowed at the hotel for an added charge, as well.
The rooms and suites found at this location are filled with a range of amenities and options for the guests. Some of the amenities include free WiFi, free wired Internet, air conditioning, coffee and tea making facilities, daily housekeeping, blackout curtains, a refrigerator, and a microwave. The rooms have private bathrooms, as well. ADA accessible rooms are available.
In addition to room amenities, the property has plenty of features for the guests to use, as well, such as the indoor pool, fitness facilities, and the business center. The hotel also has conference space, laundry facilities, luggage storage, a 24hr front desk, and designated smoking areas.
Guests will be close to the downtown area of Vancouver, along with Orchards Park, places to play golf, and more. The Sauvie Island Wildlife Area and the Ridgefield National Wildlife Refuge are a short drive away. A few of the nearby dining options include Lucky House, The Megabite, and Thai Time Vancouver.
Latest deals for Best Western Plus Vancouver Mall Dr. Hotel & Suites
Amenities at Best Western Plus Vancouver Mall Dr. Hotel & Suites
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Allergy-free room
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Key access
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Additional bathroom
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Pool and spa
- Hot tub
- Indoor pool
- Sauna
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Hiking
- Golf
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Best Western Plus Vancouver Mall Dr. Hotel & Suites
8.3
Very good
720 verified ratings
Wonderful
370
Very good
111
Good
87
Okay
40
Fair
42
Mediocre
22
Poor
48
Summary of reviews
Guests say
Guests appreciated the hotel's location and spacious rooms, but many expressed dissatisfaction with the cleanliness of the facilities and the service provided by staff. Issues like rude behavior from staff, unclean areas, and problems with room access were commonly mentioned.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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8.2 out of 10
531 reviews
8.4 out of 10
95 reviews
9.3 out of 10
6 reviews
9.5 out of 10
13 reviews
All reviews
Pros (+) The Sauna The Staff
Cons (-) Not Available
Pros (+) We found the staff very friendly and the room clean and well maintained. We were able to bring our Grandchildren over and let them play in the indoor pool. They loved it.
Cons (-) They did have an issue with a guest down the hall. The manager had to come up and ask them to leave. Not really a bad thing though as we saw they quickly took care of issues.
Pros (+) For a visit to Portland we chose this nearby hotel because we always like the idea of a suite and this seemed like a great fit. I had some hesitation later wondering if being in Vancouver was going to be a problem, but on the contrary found it a great location for our various jaunts around the area. This greatly improved my opinion of a Best Western (Plus) property. We received excellent service, ...
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Pros (+) Good Breakfast. Clean rooms. Helpful staff.
Pros (+) Comfortable cleanness breakfast
Pros (+) The night staff really went from and beyond to help us with my baby. Also the rooms were comfortable and breakfast was pretty good.
Pros (+) The hotel was very clean. Friendly staff and rooms were updated and very comfortable. Breakfast was a plus for us as a family. Breakfast had several items to choose from. Also walking distance to the mall and restaurants.
Cons (-) They definately need more staff at the breakfast lounge. The one lady had a hard time keeping the food items refilled. People were either waiting for one thing or the other.She was trying hard to keep up. I saw customers even offered to help clean the tables seeing she was running to and from the kitchen.
Pros (+) front desk staff, cookies, and breakfast. price good. also, took my dog!
Cons (-) n/a
Pros (+) The room itself was great. Clean, comfortable, and cozy and certain amenities are already in the room. I didn't have to phone down for an iron and iron board. (Lots of other places make you do that.) Every staff member we encountered was friendly. The pool and workout room were great bonuses. The best bonus was the breakfast. Every morning there was a full breakfast available that every member of ...
Cons (-) The ONLY thing was some guests were stompers and you could hear them stomp past. Not great but not a big deal. Its not like we ever heard our neighbors conversations. It may have been just these particular guests. I don't blame the hotel for this.
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities provided in the rooms?
The rooms are equipped with free WiFi, free wired Internet, air conditioning, coffee and tea making facilities, daily housekeeping, blackout curtains, a refrigerator, and a microwave. Additionally, ADA accessible rooms are available.
Are pets allowed at the hotel?
Yes, pets are allowed at the hotel for an added charge.
What are the nearby attractions?
Guests will be close to the downtown area of Vancouver, Orchards Park, golf courses, the Sauvie Island Wildlife Area, and the Ridgefield National Wildlife Refuge.
What are the common concerns about the hotel?
Some guests mentioned concerns about the cleanliness of the rooms, the behavior of certain staff members, and the inconvenience of the location for some guests.
What are the highlights of the hotel's breakfast?
The breakfast offers a wide selection including vegetarian omelets, waffles, hard boiled eggs, bagels, cereal, yogurts, fruits, and fruit juices. Additionally, an espresso machine is available.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Room Selection
Consider booking a room with a view, as several guests mentioned the spectacular views from certain rooms, especially those with a balcony facing the fountain.
Breakfast Variety
Enjoy the wide selection at breakfast, including vegetarian omelets, waffles, hard boiled eggs, bagels, cereal, yogurts, fruits, and fruit juices, as highlighted by guests.
Nearby Attractions
Take advantage of the hotel's convenient location near the Vancouver Mall and various nearby attractions such as the Westfield Shopping Mall, Leverich Park, and historical sites like the Marshall House and Fort Vancouver National Historic Site.
Pet-Friendly Option
If traveling with pets, consider the hotel's pet-friendly policy, although it comes with an additional charge, as mentioned by the hotel's details.
Pool and Spa Facilities
Make use of the indoor pool, hot tub, and sauna, which were highlighted as positive aspects by several guests.
Staff Service
Interact with the friendly and helpful staff, as many guests appreciated the welcoming and accommodating service provided by the hotel's employees.
Room Amenities
Take advantage of the in-room amenities such as free WiFi, air conditioning, coffee and tea making facilities, and daily housekeeping, as mentioned in the hotel's description.
Accessibility Features
For guests with accessibility needs, the hotel offers ADA accessible rooms and increased accessibility, including an elevator and wheelchair-accessible units.
Business Facilities
Utilize the hotel's business center, meeting/banquet facilities, and other work-related amenities, as highlighted in the hotel's amenities section.
Consider Low Season Visits
If planning a visit, consider the low season in January, as indicated in the hotel's seasonality details, for potentially lower rates and fewer crowds.
Location
9420 Northeast Vancouver Mall Drive, Vancouver, WA 98662-6172
What's nearby
- Westfield Shopping Mall0.4 mi
- John Stanger House3.6 mi
- Leverich Park4.1 mi
- Covington House4.4 mi
- John P. and Mary Kiggins House4.5 mi
- Marshall House4.5 mi
- Fort Vancouver National Historic Site4.5 mi
- Officers Row4.6 mi
- Pearson Air Museum4.6 mi
- The Grant House4.6 mi
- O.O. Howard House4.8 mi
- Clark County Historical Museum5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Vancouver Mall Dr. Hotel & Suites
Low season | October |
|---|---|
High season | July |
Average price (weeknight) | $109 |
Average price (weekend night) | $166 |
When to book a room at Best Western Plus Vancouver Mall Dr. Hotel & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city center | 4.4 mi |
Nearest Airport | Portland |
Distance to airport | 4.9 mi |