Vancouver Car Rentals

Cons: cant think of a thing

Cons: I didn't like not being greeted as soon as I walked in the door or even being acknowledge. I was ignored until it was my turn. Then when it became my turn I was treated courteously and transaction went smoothly.

Cons: The car wasn't clean inside

Cons: Made a reservation and received confirmation. Arrived at rental and there were no cars. Insurance was another double the rental cost making it 3 times more than advertised. Half full on gas but was told to fill it up before returning. Absolutely cannot see the point in using Enterprise again.

Cons: By the end of the 7 day trip I was wishing that I could electronically adjust my seat, but I think that was more about being in the van for 7 days and less about the van.:)

Cons: Upon exiting the airport garage, the attendant was very rude. The manager on duty happened to come by. He was very friendly and receptive. He apologized and explained that he's regretting the decision to hire contractors for this position. He said he appreciated my input and would use it as an example at his next meeting with the bosses. He may be lying through his teeth, but he was very nice and easy to work with.

Cons: My car clearly had a smoker using it previously and felt like it was cancer ridden. I also found a bunch of pretzels underneath the drivers seat. It was disgusting.

Cons: Was not able to use my AVIS preferred number in order to speed through the rental process. Please make it clear at the outset that there is cost to the discounted prices in terms of poorer service quality such as inability to associate the AVIS preferred identifier with your reservation.

Cons: There was some pressure to buy insurance on the rental car.

Cons: Nothing

Cons: Car I reserved was not available

Cons: No mention of upgrade options

Cons: There is no info on the AVIS web site telling you the rental cars at the Portland Airport, PDX, are located at the airport. Most airports, such as San Diego, where we came from, have the rental cars located offsite. We waiting for a shuttle van to come by, but no AVIS. We tried the phone number and just got the "press 1,2,3,etc message. Finally some airport employee told us to go to the AVIS counter and the cars were located in the upper parking structure.

Cons: The upsell. I had to pay an extra $15 for a "premium" van (Town and Country) that is exactly the same platform as what I signed up for ("Grand Caravan or similar") because they wanted to put me in a Nissan Sentra, which is smaller. The "we'll sell you LDW but it's for two days not one" on the Kayak site. Hinky. I bought it direct from Hertz for more per day but less overall. The van. Oh. My. God. I'm so glad I don't own one of these. The driver's seat is among the worst I've encountered.

Cons: pick up was a bit slow since the agency only had one employee who was responsible for pickup/dropoff and cleaning of vehicles.

Cons: They needed a $200 deposit and I had $192 available Label on my card. Denied. I still need to get my prepayment back, which seems virtually impossible. I've called and never been directed to the right party.

Cons: A few weeks after I made my reservation I got a call from Hertz to inform me that they were cancelling my reservation. Apparently there was a glitch in the system and it allowed me to rent a car but no cars were available. This put me in a tough spot because there were no cars cars available on n the Poryland area because of the eclipse. My trip consisted of attending my daughters wedding in Portland, driving to see the eclipse with my family in Arco, ID, and then driving home to Denver. All arrangements for the trip were made well in advance and now I was without a car. I ended up having to re-book my flight to Portland to go to Seattle to rent a car. Not a god d experience at all!

Cons: Nothing to report