Recent Reviews
- All reviews
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- Neutral
- Negative
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8.0
Pros: Friendly service, nice clean car.
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9.2
Rented from Vancouver, WA
Pros: We reserved an economy car, but when that wasn't available they upgraded us for free without any attempt to upcharge. They also gave us a little break on the fuel cost since the replacement vehicle (Expedition) wouldn't get as good of gas mileage as we planned for our trip. The staff was very helpful and polite.
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3.6
No car with reservation/insurance cost ridiculous
Pros: There wasn't much to like.
Cons: Made a reservation and received confirmation. Arrived at rental and there were no cars. Insurance was another double the rental cost making it 3 times more than advertised. Half full on gas but was told to fill it up before returning. Absolutely cannot see the point in using Enterprise again.
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10.0
Pros: Customer service
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10.0
Excellent Customer Service
Pros: In the middle of a family medical emergency I needed to get to Idaho fast, the airlines wanted $500 each way, but Enterprise came through with the price, the perfect car and flexible return dates.
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8.0
Pros: I really like that you pick the customer up and take them to the car. Such a great convenience.
Cons: The car wasn't clean inside
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8.0
Good van
Pros: Great customer services, courtesy call. Van is comfortable seating 7
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8.8
Quick and easy
Pros: I liked I was able to pick my rental from 2 choices and not just handed a key.
Cons: I didn't like not being greeted as soon as I walked in the door or even being acknowledge. I was ignored until it was my turn. Then when it became my turn I was treated courteously and transaction went smoothly.
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10.0
ride to lacey
Pros: the customer service was awsome loved the ride
Cons: cant think of a thing
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10.0
Awesome
Pros: The vehicle and the outstanding service
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9.2
Rented from Vancouver, WA
Pros: We reserved an economy car, but when that wasn't available they upgraded us for free without any attempt to upcharge. They also gave us a little break on the fuel cost since the replacement vehicle (Expedition) wouldn't get as good of gas mileage as we planned for our trip. The staff was very helpful and polite.
review from
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10.0
Pros: Customer service
review from
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10.0
Excellent Customer Service
Pros: In the middle of a family medical emergency I needed to get to Idaho fast, the airlines wanted $500 each way, but Enterprise came through with the price, the perfect car and flexible return dates.
review from
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8.8
Quick and easy
Pros: I liked I was able to pick my rental from 2 choices and not just handed a key.
Cons: I didn't like not being greeted as soon as I walked in the door or even being acknowledge. I was ignored until it was my turn. Then when it became my turn I was treated courteously and transaction went smoothly.
review from
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10.0
ride to lacey
Pros: the customer service was awsome loved the ride
Cons: cant think of a thing
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10.0
Awesome
Pros: The vehicle and the outstanding service
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8.0
Pros: Friendly service, nice clean car.
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8.0
Pros: I really like that you pick the customer up and take them to the car. Such a great convenience.
Cons: The car wasn't clean inside
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8.0
Good van
Pros: Great customer services, courtesy call. Van is comfortable seating 7
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