Pick-up location | Vancouver |
---|---|
Car types | Compact, Compact SUV, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Standard, Standard SUV, Supplier choice |
Rental locations | 8 |
Popular agencies | Hertz, Enterprise |
Economy | $59/day |
Compact | $59/day |
Intermediate | $59/day |
Standard | $68/day |
Full-size | $65/day |
Luxury | $97/day |
Intermediate SUV | $75/day |
Compact SUV | $75/day |
Standard SUV | $83/day |
Supplier choice | $115/day |
Avis
7.5
Good
136 reviewsCleanliness
7.9
Comfort
8.0
Pick-up/Drop-off
7.5
Value for money
6.9
2 locations in Vancouver
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Reviews
2.0 Mediocre
May 2021
Pros:
Absolutely nothing. Worst rental experience of my life. Car was dirty upon pickup. Had to make a few changes to my itinerary and their customer service line was busy or disconnected. It automatically more than doubled my charges. When I left a poor review at Avis, I was contacted by a customer service manager who said he would credit me back $200...and after 3 follow up emails over the course of 2 weeks, he has not responded. Horrible companyCons:
Absolutely everything. Terrible experience and will never rent from them again8.0 Excellent
May 2021
Pros:
Drop off confusing if I wasn't experienced.Cons:
1. Some one right there to check in the car or at least say they'd be right there. 2. Hot to open gas tanks written inside car. 3. How to change display back to mph instead of koh.10.0 Excellent
May 2021
Pros:
My staff was super helpful and patient at helping a large family upgrade our vehicle10.0 Excellent
Mar 2021
Pros:
Easy pick up and drop-off, great car!Cons:
More desk staff at pick up - it took longer than I'd hoped.10.0 Excellent
Mar 2021
Cons:
It would be nice to have standard cab pickup trucks8.0 Excellent
Mar 2021
Pros:
Good value for the price and a nice driving Subaru.Cons:
Car was fairly dirty on the outside. Also, there was a super long wait for someone to check us out when we returned the car to the airport. We must have arrived during a shift change. Glad we got there several hours early!Budget
6.2
Good
149 reviewsCleanliness
7.5
Comfort
7.8
Pick-up/Drop-off
6.2
Value for money
6.9
2 locations in Vancouver
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Reviews
2.0 Mediocre
May 2022
1.9 Horrible
Jun 2021
10.0 Excellent
May 2021
Pros:
Great vehicleCons:
Pick up took longer than I would have liked. Was 30 minutes once we arrived but the lady was really nice.8.0 Excellent
May 2021
Pros:
Staff very helpful and friendlyCons:
Vehicle was not ready when expected. Minor snafu between rental agents and vehicle prep personnel.8.0 Excellent
May 2021
Pros:
The car I got was exactly what I’d hope for, even though it was the company’s choiceCons:
Pickup took a bit longer than expected, but wasn’t all that bad8.8 Excellent
Nov 2020
Cons:
Drop off different than pick up gets expensive.6.9
Good
41 reviewsCleanliness
7.4
Comfort
7.9
Pick-up/Drop-off
6.2
Value for money
7.4
6 locations in Vancouver
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Reviews
10.0 Excellent
Aug 2020
Pros:
Staff was helpful and friendly. Truck was available when requested. I had an excellent experience.10.0 Excellent
Jul 2020
Pros:
Friendly staff, who pick us up and checked us inCons:
Nothing10.0 Excellent
Jul 2020
Pros:
Staff was great!8.8 Excellent
Apr 2020
Pros:
It was an easy experience and the price was excellant9.6 Excellent
Aug 2019
Pros:
Very friendly staff, the van was perfect, exactly what we needed.9.6 Excellent
Aug 2019
Pros:
Staff were great. It was busy but they were efficient at taking care of everyone.National
10.0
Excellent
11 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
7.9
One location in Vancouver
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Reviews
2.0 Mediocre
Aug 2016
Cons:
They did not have the car available for rent...I feel like they scammed us10.0 Excellent
Oct 2021
10.0 Excellent
Jul 2021
Pros:
Easy pickup and the service desk guy was friendly and informative about the area where we were going. They were able to get the car early as our airline had changed our arrival time at the last minute.Cons:
We came an hour early from our pickup time and had to wait a 15 minutes or so to get the minivan as it was upstairs. The driver was not the friendliest.2.0 Mediocre
Aug 2016
Cons:
They did not have the car available for rent...I feel like they scammed usNo score is available
Cleanliness
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Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Vancouver
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Reviews
2.0 Mediocre
Jun 2020
Pros:
Nothing, the location that I was sent to was closed and was not able to rent my carCons:
It would have been nice to let me know that the location I was sent to was closed, and actually be able to rent my car10.0 Excellent
Sep 2019
Pros:
The staff was awesome. The process was quick.3.6 Mediocre
Jun 2019
Pros:
Drop off was easy because they were closed and all I did was drop the keys in a drop box.Cons:
They had no cars available. They told me to go to the airport location to get a car. The airport location had no cars and said even if they did, they couldn’t honor a reservation for another location.2.0 Mediocre
Jun 2019
Pros:
Nothing positive- I took a taxi to the location after booking and there were zero vehicles. I had booked an SUV, but they said they hadn’t had one returned in days.Cons:
A vehicle onsite, an apology, or an attempt at a solution. The staff weren’t helpful in the least. Never renting from Hertz again :(2.0 Mediocre
Jun 2019
Cons:
The store did not have any rental cars and I left without a vehicle. I was still charged though as the store wasn’t able to give me a refund.10.0 Excellent
Oct 2018
Pros:
Upgraded to Chevy Malibu. Nice ride, clean, low mileage. Friendly agent!Avr
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Vancouver
Easirent
No score is available
Cleanliness
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Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Vancouver