Pros (+) Great staff. Very friendly & helpful
Cons (-) Hot tub not working. Get the other elevator working.
4 stars
Metropolitan Hotel Vancouver
Photos of Metropolitan Hotel Vancouver
Overview
The Metropolitan Hotel Vancouver is located near Robson Street, and it is packed full of amenities. There is a restaurant on-site, and guests can also enjoy the bar area for grabbing a glass of wine or a cocktail. The pool is located indoors, which makes it accessible all year long, and there is a well-equipped fitness center. The lobby has high-speed WiFi, and there is valet parking offered for those arriving in a personal vehicle. The terrace area allows guests to enjoy the pleasant Canada air, and there is a computer station for those travelers that need to get a little bit of work done.
There are 197 smoke-free guestrooms that are spread over 18 floors, and each of the rooms offers a minibar, coffee maker, and a bathrobe. The private bathrooms are spacious with shower/tub combos, and the high-end toiletries provided are complimentary. There is also a hairdryer supplied for guest convenience. The flat-screen television is hooked up to premium channels, and a free newspaper is delivered each morning. There is a small surcharge for using WiFi in the guest rooms. The kitchenettes are stocked with cookware, dishware, and utensils. Plus, they have refrigerators and microwaves. The housekeeping staff stops in daily.
Nearby attractions include the Queen Elizabeth Theatre and Canada Place. Within walking distance, guests will find the Vancouver Convention Centre and the BC Place Stadium. Rogers Arena can be reached via a 15-minute walk, and the nearest airport is Vancouver International, which is an 18-minute drive away.
Latest deals for Metropolitan Hotel Vancouver
Queen room
Standard room
King room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Metropolitan Hotel Vancouver
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Family rooms
- Interconnected room(s) available
- Lockers
- Ski storage
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Toilet
- Toilet paper
Things to do
- Beach access
- Bicycle rental
- Casino
- Canoeing
- Cycling
- Skiing
- Horse riding
- Hiking
Kitchen
- Kitchenware
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- TV
- Smartphone dock
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Sauna
Laundry
- Laundry facilities
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Parking
- Private parking
- Valet parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Metropolitan Hotel Vancouver
8.5
Very good
822 verified ratings
Wonderful
455
Very good
182
Good
99
Okay
42
Fair
20
Mediocre
11
Poor
13
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly staff, highlighting the boutique size and cleanliness of the rooms. However, there were several complaints regarding the condition of the amenities, including non-functional hot tubs and outdated elevators. Parking fees were also considered high, and some guests experienced issues with room assignments and cleanliness in certain areas.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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8.5 out of 10
52 reviews
8.9 out of 10
13 reviews
All reviews
Pros (+) The hotel was clean, comfortable and quiet
Pros (+) bathroom was great very conveniently located
Cons (-) carpet felt old
Cons (-) They are not cat friendly. The room we stayed in allowed our cat to run up into a crawl space including the ceiling and potentially the walls and ceilings of nearby rooms. This was a living nightmare,...
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Pros (+) Were were given the option to upgrade our room...at a cost of 40$ a night. Rooms were comfortable and overall enjoyed our stay.
Cons (-) When booking the hotel we booked a deluxe queen room....however when checking in we were told we could only have a room with 2 singles as there were no other comparable rooms. We were given the option...
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Pros (+) The staff were very accomodating. Went out of their way to assure we were taken care of - without even being asked. Friendly concierge and bell staff. Would definately stay here again.
Pros (+) all you expect and more....Comfortable mattress, pillows, fabulously smooth & lush linens, and quiet! a nice surprise, in a hotel so conveniently located in the heart of downtown Vancouver!!
Pros (+) The hotel itself was really nice. The bed was super comfy and it had little light switches on the side so you didn't have to get up to shut them off at night. The bathroom was huge, and the hotel had ...
Cons (-) Kayak booked us a room for three with one bedroom and a cott. The room name description was unclear and it really caught me off guard when I got there and the reception said "So, you'll be needing a c...
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Pros (+) Comfort, Size of rooms, Location
Cons (-) Limited parking
Pros (+) Two minute walk to Sky Train and connection to airport. Good bar/restaurant. All for less than half of the Four Seasons across the street.
Cons (-) Slow check in/out because of having only one staff at desk.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a well-equipped fitness center, an indoor pool, and a terrace area for guests to enjoy the pleasant Canada air. Additionally, there is a restaurant on-site and a bar area for grabbing a glass of wine or a cocktail.
How is the cleanliness of the hotel rooms?
Guests have complimented the cleanliness of the rooms, with one guest mentioning that every aspect of the room, bathroom, and lobby was clean and tidy. However, some guests have mentioned specific cleanliness issues, such as a smelly room and furniture that is not cleaned thoroughly.
What can guests expect from the hotel's customer service?
The staff is described as very friendly, helpful, and pleasant. However, some guests have mentioned that the staff could have been more accommodating to their requests, such as late checkout and room servicing.
Is the hotel's parking convenient?
The hotel offers valet parking, but some guests have found the parking to be expensive. Additionally, one guest mentioned that parking was too expensive.
When is the best time to visit the hotel?
The high season is in September, while the low season is in November. Visitors can plan their stay accordingly to enjoy the best of what the hotel and the surrounding area have to offer.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the On-Site Restaurant and Bar
Guests appreciated the convenience of having a restaurant and bar on-site, making it easy to grab a meal or a drink without having to venture far.
Consider Nearby Attractions
The hotel's proximity to attractions like the Queen Elizabeth Theatre, Canada Place, and the Vancouver Convention Centre makes it an ideal choice for those looking to explore the area on foot.
Check for Renovations
Some guests noted that the hotel was undergoing renovations, which impacted the availability of certain facilities. It's advisable to inquire about any ongoing renovations before booking.
Request Late Check-Out
Guests were pleased with the accommodating staff, particularly when it came to arranging late check-out. If needed, it's worth requesting this service in advance.
Be Mindful of Noise Levels
Some guests reported noise disturbances, particularly from street noise and construction. Light sleepers may want to consider requesting a room on a higher floor or away from potential sources of noise.
Utilize the Fitness Center and Indoor Pool
The well-equipped fitness center and indoor pool were highlighted as valuable amenities by several guests, providing opportunities for exercise and relaxation regardless of the weather.
Consider Parking Alternatives
While valet parking is offered, some guests found the parking fees to be expensive. Exploring nearby parking options or public transportation may be worth considering.
Inquire About Room Cleaning
A few guests mentioned issues with room cleanliness, such as overlooked areas during cleaning. It may be beneficial to communicate any specific cleaning preferences or concerns with the staff.
Take Advantage of Nearby Dining Options
The hotel's location offers access to numerous dining options, providing guests with a variety of choices for meals outside of the hotel.
Location
645 Howe Street, Vancouver, BC V6C 2Y9
What's nearby
- Vancouver Art Gallery221 yd
- Vancouver Harbour Centre0.3 mi
- Central Library0.3 mi
- Robson Street0.3 mi
- Waterfront Station0.3 mi
- Vancouver Convention Centre0.4 mi
- Canada Place0.5 mi
- BC Place Stadium0.6 mi
- Rogers Arena0.6 mi
- Chinatown0.8 mi
- Vancouver Aquarium1.3 mi
- Stanley Park1.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Metropolitan Hotel Vancouver
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $337 |
Average price (weekend night) | $356 |
When to book a room at Metropolitan Hotel Vancouver
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Vancouver Coal Harbour |
Distance to airport | 0.5 mi |