Vénissieux Hotels

Room service food (lasagne & cheese selection) was good and at the right temperature. 1. There was only 1 set of towels in the bathroom so we had to wait over half an hour after calling reception for another set to be delivered. 2. There were no cups or mugs or coffee sachets for the in-room coffee/tea making facility.

Room, bed, No information about the Hotel's number phone when booking. I must call the Nh hotel in Nice to know the number phone.

Excellent hotel for airport transfer. Good connection to the city by tram, but very poor connection to other parts of the region. We visited an international trade fair there and public transport was poor. Taxi very expensive and no shuttle service.

Location Shuttle to airport never came - we had to take a cab. Air conditioning unit in room was broken/extremely noisy.

Location and price It wasn't clear where to catch the van, breakfast was not included, bar was not open after 11 when I arrived.

So close from the airport, very quiet and clean, friendly staff Quite easy to take the navette from the hotel to the airport, but complicated the other way round. The signs in the airport made us wait at the wrong place

Flexible check-in and early breakfast. I had problem with the shuttle bus. The bus went earlier to the terminal than the normal schedule and I was left waiting over 35 minutes for the bus. After a hard working day this is unsatisfactory and I will have to question future use of the hotel.

Great location near to the airport and just off the highway, clean comfortable rooms, responsive desk personnel, easy secure parking. Could use more wall outlets, even in the bathroom with ground-fault interrupters. Shower is quirky in the French way, no possibility to stand under the hose-tethered showerhead and not get the floor heavily puddled with water because of the tiny, inadequate glass barrier ment to block spray.

Excellent room and location for business trip Be aware that the Free shuttle service from the airport (even if agreed a couple of days in advance..) is not working. I had to take a taxi instead.. Bad service and communication concerning just this service.

locality and simplicity no tea making facilities in the room

Close to airport and Eurexpo / large , clean room /parking Restaurant closed during weekend

They had forgotten that we had booked a twin room

Shuttle service to the exhibition - Friendly personnel My room (bathroom) stunk!

The food in the restaurant was very good. Sterile environment. Lifeless. Expensive and without any charm whatsoever.

Close proximity to the airport. Friendly front desk. Clean. It was very difficult to find - I was lost for an hour and the front desk did not speak English well enough to direct me.

Acceptable quality /price ratio. Hotel is situated among big warehouses. Sad environment. Broken door lock (someone has opened it by kicking in the past).

Handy to the airport Felt the rooms were small - basically utilitarian but no complaints for one night

Cheap and Cheerful. Good Restaurant at hotel. Hotel staff ordered morning taxi for return trip to the airport - taxi arrived exactly on time. In the middle of nowhere. Nothing around, if you arrive via taxi you are stuck at the hotel unless you order another taxi.

Convenience Very poor bed quality. Visually a very uninteresting location, in fact probably the most uninteresting location imaginable. Phone difficult to program for a wake-up call in English. Resorted to asking staff for a wake-up call plus programming the TV/Radio alarm.

Nothing They close at 11:00 PM. If you have a late flight (beyongd your control) you are done. Happened to me.

The room was good They booked the cost for the room on my card twice, not solved yet (5 days after checking in)

Simple. essential but well located for Airport acess, 10 minutes with no traffic. Missing any bath curtain for having a shower. Having a shower in the bath tub may result in swimming pool in the whole bathroom.

Staff was nice and helpful: shuttle was not available and the lady at desk worked hard to get me to airport. Limited Hours from/to airport shuttle should be mentioned in your website before you make reservation/payment: it helps in decision making. Internet connection was good Room clean, bathroom, toilet clean....but found couple of hair on pillow!

It was quiet and internet worked On the website, it is said that it is close to the airport and that there is a free shuttle. And this is the reason I chose this hotel. However, I arrived too late and left too early to take advantage of free shuttle. The taxi was almost 40 Euro. Next time, I think that I'll stay in a hotel in downtown Lyon.

Friendly staff, lots of small things thought about well. The room was smelly