Vénissieux Hotels

Flexible check-in and early breakfast. I had problem with the shuttle bus. The bus went earlier to the terminal than the normal schedule and I was left waiting over 35 minutes for the bus. After a hard working day this is unsatisfactory and I will have to question future use of the hotel.

Location and price It wasn't clear where to catch the van, breakfast was not included, bar was not open after 11 when I arrived.

So close from the airport, very quiet and clean, friendly staff Quite easy to take the navette from the hotel to the airport, but complicated the other way round. The signs in the airport made us wait at the wrong place

Close to airport. Clean and basic comfort. Was there in time of national strike but staff was friendly and efficient.

It is close to the airport

Location Shuttle to airport never came - we had to take a cab. Air conditioning unit in room was broken/extremely noisy.

No food or drink available on Sunday evening.

It was clean and efficient.we only stayed overnight for our return flight from Lyon

Excellent room and location for business trip Be aware that the Free shuttle service from the airport (even if agreed a couple of days in advance..) is not working. I had to take a taxi instead.. Bad service and communication concerning just this service.

Great location near to the airport and just off the highway, clean comfortable rooms, responsive desk personnel, easy secure parking. Could use more wall outlets, even in the bathroom with ground-fault interrupters. Shower is quirky in the French way, no possibility to stand under the hose-tethered showerhead and not get the floor heavily puddled with water because of the tiny, inadequate glass barrier ment to block spray.

locality and simplicity no tea making facilities in the room

Close to airport and Eurexpo / large , clean room /parking Restaurant closed during weekend

Shuttle service to the exhibition - Friendly personnel My room (bathroom) stunk!

Advertised free inter net wi fi when in fact it was chargeable.

Nothing They close at 11:00 PM. If you have a late flight (beyongd your control) you are done. Happened to me.

Warning - Ordered a taxi for the nearby airport at the reception. It showed out to be a no-meter taxi driven by a lady working for the hotel charging me outrageous euro 26 for a 3 minute ride from the hotel. Pushy servants in the restaurant eager to sell. Breakfast selection and quality is great but dinner is not impressive. The wine selction is terrible even if you go for the highest priced. I am disappointed when hotels like this try to use you as they know you are a first and maybe returning client. However I work in Lyon and this treat was not satisfactory. The hotel is your "local host" and their recommendation should be trust worthy inclusive the taxi. I expect to be able to trust the hotel and their recommendations.

Cheap and Cheerful. Good Restaurant at hotel. Hotel staff ordered morning taxi for return trip to the airport - taxi arrived exactly on time. In the middle of nowhere. Nothing around, if you arrive via taxi you are stuck at the hotel unless you order another taxi.

Convenience Very poor bed quality. Visually a very uninteresting location, in fact probably the most uninteresting location imaginable. Phone difficult to program for a wake-up call in English. Resorted to asking staff for a wake-up call plus programming the TV/Radio alarm.

The food in the restaurant was very good. Sterile environment. Lifeless. Expensive and without any charm whatsoever.

Acceptable quality /price ratio. Hotel is situated among big warehouses. Sad environment. Broken door lock (someone has opened it by kicking in the past).

Handy to the airport Felt the rooms were small - basically utilitarian but no complaints for one night

It was quiet and internet worked On the website, it is said that it is close to the airport and that there is a free shuttle. And this is the reason I chose this hotel. However, I arrived too late and left too early to take advantage of free shuttle. The taxi was almost 40 Euro. Next time, I think that I'll stay in a hotel in downtown Lyon.

The room was good They booked the cost for the room on my card twice, not solved yet (5 days after checking in)

Close proximity to Lyon Airport Yes, no help to room and could not find the light switch to light the hall to my room let alone find the keyhole at door to get into room!

Staff was nice and helpful: shuttle was not available and the lady at desk worked hard to get me to airport. Limited Hours from/to airport shuttle should be mentioned in your website before you make reservation/payment: it helps in decision making. Internet connection was good Room clean, bathroom, toilet clean....but found couple of hair on pillow!

Friendly staff, resolved shuttle problem satisfactorily. Good dinner at restaurant. I reserved on the Internet, because a shuttle to the airport was available 7 days at all hours. On arrival, there was no shuttle on weekends, which is when I needed to get to the airport. I should have been informed of this. Staff finally sent a taxi with no charge, which helped to resolve the problem.

Brekfast not served before 7AM