Basics
Bathroom
General
Kitchen
Accessibility and suitability
Services and conveniences
Media and entertainment
Laundry
Dining
Bedroom
Health and safety
Pool and spa
Parking and transportation
Things to do
Family friendly
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's location?
The hotel's location in downtown Victoria is perfect for shops, restaurants, and attractions, making it an ideal choice for travelers visiting the city.
What are the dining options at the hotel?
The hotel offers two on-site restaurants. 'The Churchill' serves delicious west-coast pub fare, and the 'Garricks Head' is one of the oldest English-style pubs in Canada, boasting a selection of almost one hundred craft beers.
What are the room upgrade options available at the hotel?
Guests looking for an extra touch of luxury can upgrade to a Jacuzzi suite or the superior room, complete with a real wood-burning fireplace and stunning views of the harbor.
What practical amenities are available at the hotel?
The hotel provides high-speed Wi-Fi internet throughout the property, and parking is available for an additional fee. Additionally, the hotel offers contactless check-in/check-out and enhanced cleaning for guest safety.
What can guests expect from the hotel staff?
The friendly hotel staff are available to help with tour and ticket assistance, providing a helpful and accommodating experience for guests.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room on Higher Floors
Some guests recommended choosing a room on higher floors to avoid noise from the bar attached to the hotel.
Consider Parking Alternatives
Due to the inconvenience of the hotel's parking situation, consider exploring nearby parking options before arrival to avoid any surprises.
Check Room Amenities
Some guests found that certain room amenities, such as the jacuzzi tub, were not properly maintained, so it's advisable to check the condition of specific amenities before booking.
Be Mindful of Noise Levels
Guests staying on the lower floors mentioned potential disturbances from the bar, so it may be beneficial to request a room away from the bar area.
Inquire About Room Design
If you have a preference for a particular room design, consider requesting rooms 24, 34, 44, or 54, as these were mentioned by a guest as having a preferred design.
Explore Nearby Dining Options
The hotel's central location provides easy access to various restaurants and pubs, offering diverse dining experiences within walking distance.
Consider Room Heating
Some guests experienced issues with room heating, so it's advisable to inquire about the heating system or request a room with functional heating, especially during colder months.
Verify Renovation Status
As some guests mentioned unfinished renovations, it may be helpful to inquire about the current status of any ongoing renovation work to manage expectations.
Plan for Parking Logistics
Due to the inconvenience of the hotel's parking situation, it's recommended to plan for the logistics of parking, especially if traveling with heavy luggage.
Be Aware of Bathroom Layout
Some guests found the bathroom layout to be less than ideal, with the sink located outside the bathroom, so it's advisable to consider this aspect when booking a room.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | June | $188 | $265 |
Cheapest month to stay with an average 54% drop in price. | Most expensive month to stay with an average 49% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.2 | 0.1 mi | Victoria Inner Harbour Seaplane Base | 0.2 mi |