Good to know
|Distance to city center||0.4 mi|
|Nearest Airport||Victoria Intl|
|Distance to airport||15.8 mi|
|"Great location, clean, staff were great!."||(in 126 reviews)|
|"Staff was very friendly and accommodating"||(in 118 reviews)|
|"Very clean and comfortable room."||(in 90 reviews)|
|"The pool was closed for repairs"||(in 10 reviews)|
|"Air conditioner too noisy."||(in 10 reviews)|
|"The hot tub wasn’t very hot and the jets were not working"||(in 5 reviews)|
Time of year
Show reviews that mention
|beautiful view||in 40 reviews|
|bedroom suite||in 41 reviews|
|beds were comfortable||in 27 reviews|
|coffee in the lobby||in 20 reviews|
|free shuttle||in 13 reviews|
|free upgrade||in 7 reviews|
|great location||in 155 reviews|
|great parking||in 54 reviews|
|hot tub||in 18 reviews|
|portable air||in 46 reviews|
|restaurant on top floor||in 68 reviews|
|room was clean||in 162 reviews|
|staff were very friendly||in 162 reviews|
|swimming pool||in 47 reviews|
|victoria||in 14 reviews|
Great location for walking to everything
Property was good. Only complaint was that we had booked a room with a king but when checking in we were told there were no rooms with king...only two queens. Was a bit disappointing.
The staff were all over the top friendly and helpful, and the location was very convenient for walking to downtown sights. They also have a shuttle to and from the ferry and other locations. Top notch service all the way around!
Service was a bit slow at the top floor restaurant (they seemed understaffed up there), but the food was very good, and the view was excellent.
It was extremely easy to locate and we were promptly and warmly greeted by the staff. At check in, we were asked if there was any interests that we might have that they could suggest. Additionally, offering to book any excursions that we may have an interest in. The downtown area was within walking distance to all that we needed access to. The breakfast on the rooftop was excellent with a wonderful buffet as well as the menu. The view was outstanding! I highly recommend staying here and should we be back this way, we definitely will be staying here. Excellence in every way!
The wait staff at the restaurant. The only thing that I would suggest is to be aware of their customers needs. Every morning, we had to request a refill of coffee. Other than that, nothing.
everything, great Hotel . Comfortable bed, helpful staff. so convenient to everything.
No issues at all
Staff is wonderful and the beds are so comfy
Our toll-free reservations number: 1-800-663-5891.A warm welcome to you from all of us at the Chateau!
based on 2,079 reviews
Things to Know
- Great view
- Clean rooms
- Spacious rooms
Policies vary by room type and provider.
Reviews about Chateau Victoria Hotel and Suites
Most Popular Landmarks
- The Maritime Museum of British Columbia 192 yd
- Miniature World 214 yd
- Victoria Bug Zoo 253 yd
- Royal BC Museum 356 yd
- British Columbia Parliament Buildings 0.3 mi
- Victoria Harbour 0.4 mi
|Victoria Intl||15.8 mi|
|Victoria (Bus Station), British Columbia||230 yd|
|Victoria (Ferry), British Columbia||0.5 mi|