Chateau Victoria Hotel and Suites

Guests can enjoy a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close at mealtime. Each evening, guests are welcome to wind down in the comfortable lounge bar. A selection of eating options are also found in the surrounding area.

Some guests have mentioned concerns about the room size, outdated decor, and noise from the air conditioning unit and neighboring areas. However, others have appreciated the clean and renovated rooms, comfortable beds, and the option to access their room early.

The staff are described as super friendly, accommodating, and helpful. Some guests have also appreciated the early check-in option, while others have highlighted the staff's cleanliness and tidiness in accommodations and the delicious food served in both restaurants.

The hotel offers parking, including private parking and an EV charging station. However, some guests have mentioned challenges with parking, especially during events like the Santa parade. The staff is commended for handling such situations well.

The hotel's high season is in June, offering a great opportunity to explore the nearby attractions. However, guests may want to consider potential parking challenges during events. The low season in January may provide a quieter experience.

Some guests recommend requesting a room on higher floors to avoid noise from the pool area and ice machine, especially if traveling without children.

Several guests mentioned noise disturbances, such as loud air conditioning units and neighboring guests, so packing earplugs might be helpful for light sleepers.

Some guests were disappointed by missing or insufficient in-room amenities, such as the absence of a tea pot, decaf coffee pods, and hairbrushes. It might be helpful to confirm these items are available in the room or request them upon check-in.

The hotel's proximity to various attractions like the Maritime Museum of British Columbia, Miniature World, and Victoria Bug Zoo makes it convenient for guests to explore the area without needing a car.

Several guests had negative experiences with parking, particularly during events like the Santa parade. It's advisable to inquire about parking options and potential event-related challenges before arrival.

Guests appreciated the hotel's flexibility in accommodating early check-ins, so it might be worth requesting this option in advance if needed.

Some guests experienced noise issues due to their room's proximity to the laundry room or elevator. Requesting a room away from these areas might lead to a quieter stay.

Guests enjoyed the hotel's in-house restaurant and bar, particularly the views from the 18th-floor restaurant. Considering dining at the hotel could enhance the overall experience.

Families with children appreciated the pool, arcade shuttle, and nearby attractions, making the hotel a suitable choice for family vacations.

Some guests were surprised by additional charges not reflected in their initial booking. It might be beneficial to clarify all potential extra costs before finalizing the reservation.