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Size of room, comfort, staff's friendliness. Signs in hotel say weekday breakfast is 6:30-9:30. Arrived for breakfast at 8:50 and most food was depleted and at 9:00 staff started removing utensils, etc. when I asked at desk about the lack of food, I was told the time was incorrect on signs.
I have stayed at this Hotel many times over the years I have yet to find a Hotel I like better at any price My stray was not long enough
Location was good for our needs. We were very satisfied with the breakfast they served. Impressive lobby.....it seemed to get all of their special attention. Furniture was worn. Bathroom needed detailed cleaning. Carpet was worn and had some stains.
Location electrical outlets room quality was poor
The view from my room was great! The carpet was kind of dirty in my room and the refrigerator was not clean when I checked in
Everything Having to leave. Very nice staff
Suite meant suite. Not just a lounge in the corner. Very spacious. The view was great! Not a thing.
It had a good breakfast, , real scrambled eggs instead of those from the carton, it's right on the river, has a Jim and swimming pool. Room was a little stuffy.
One of the nicest hotels I've stayed at! Lots of room, great location! N/A
The indoor pool and hot tub My daughter and I couldn't get into our room for 30 minutes because the key readers battery died. We were in our swimsuits sitting in the hall!!!
This guest did not leave comments about this hotel.
The facilities were very nice and you could tell they were well maintained. The location could not have been better for those who like the river view, downtown and restaurants. After driving all day we were told at the front desk we had no reservation. The initial desk clerk we talked with seemed unconcerned and was a bit on the rude side. There had been some sort of communication error between our booking site and the hotel which caused the confusion. The manager was able to correct the situation eventually, however it tarnished our first impression of the hotel. The manager was very pleasant and ended up finding us a room in the hotel all three nights of our stay in Natchez.
The staff was friendly. Breakfast was awesome... get the grits! Our king room was given away before we checked on, so we ended up w 2 full size beds.... but we didn't mind. Everything was exceptional. We will definitely be back... king bed or not! :)
Location Staff could be friendlier
The view The breakfast (must have updated this since the previous reviews because it was amazing!) Bar Accessibility to downtown Cleanliness of rooms Free printing Not walkable to downtown Not particularly nice front desk employees Need to refill coffee in the lobby more often
Friendly staff. Clean facilities. Professional. Nothing stands out as being particularly negative. Did have trouble getting a cup of coffee at the breakfast. No cups set out on table and lady handling that was distracted; friendly, but not able to handle guests expeditiously.
Friendly, professional staff who work hard to fulfill customer needs and desires. All All good for our visit.
Centrally located. Coffee available 24/7. Elevators are sooooooo slow. Would love to have had a jacuzzi/whirlpool somewhere.
Easy checkin, clean room and bathroom, great breakfast, easy checkout!
Price Despite the Expedia booking noting that a trundle is available as an extra in the twin queen room, this is in fact not true. We booked the room for 3 adults hoping to have 2 beds and a trundle as mentioned on the listing but were told on arrival that this isn't possible.
The room was wonderful- very quiet even though we were facing the street. Bed was very comfortable l. The breakfast was not a B&B breakfast - it was a motel serve yourself - we normally love B&B breakfasts - so was disappointed. Front desk staff gave us the key and that was all - no other info - which I had to ask - from getting into building after hours to breakfast time.
Happy hour pool & hot tub not working!!!
Comfortable beds and very good Breakfast Shuttle bus to casino. Wish it was closer
Staff was super nice! Hotel was very clean. Thanks for a great stay
The staff was exceptionally pleasant, especially Byron(Bartender), Custina, Chelsea, Paul, and Cynthia(Breakfast Attendant). I didn't like the continuance running of the ice maker on every floor and the AC units in the rooms are very loud.
The room was great. The breakfast was great The M - Th evening buffet was great. The price was right. The bed was comfortable. The weather was cold. No, we're tough people.
Nothing Bed bugs, unclean, old furniture, was scared I get robbed , placed on second floor and is handicapped
I liked the staff and the food. The bathroom floor was really dirty, even had a dead roach.
The staff was accommodating and friendly
Unfriendly staff with awful customer service. Room was not as described!
The food. No one cleaned my room
Nothing Rooms stink, doors didn't lock, shower head fell out, no hot water, terrible all around
My room had no air conditioning it was hot and they didn't fix it or have another room to move me to. I checked out the next morning 06/16/16. I would like my refund for Thursday
Free breakfast Old rooms need to be redone
staff friendliness everything somewhat shabby
This guest did not leave comments about this hotel.
The staff was so nice the location is far from stores .