Hotel Mercure Wien Westbahnhof, Vienna Hotels from $76

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Overall Rating

Based on 1,368 reviews

Location

9.4 "Terrific location."
Service

8.7 "Great service."
Breakfast

8.5 "Breakfast is good."
WiFi

5.6 "Internet is average."
Room

4.7 "Rooms are not good."
Vibe

4.5 "Vibe wasn't good."
Comfort

4.3 "Not very comfortable."

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Overall Rating

Based on 861 reviews

Location

9.2 "Terrific location."

9.1 "Easily accessible by car, said 91%."

9.8 "98% thought it was easy to get to the train station."

10.0 "100% liked the proximity to shopping."
Service

8.8 "Great service."

9.5 "95% found the staff to be very friendly."

7.9 "79% said the reception staff was great."

7.9 "79% thought the service was very professional."
Breakfast

8.3 "Breakfast is good."
WiFi

5.8 "Internet is average."
Comfort

4.9 "Not very comfortable."

3.7 "63% said rooms were small."

2.9 "Air conditioning was criticized by 71%."
Vibe

4.7 "Vibe wasn't good."

3.4 "66% criticized the unstylish hotel."
Room

4.7 "Rooms are not good."

3.7 "63% said rooms were small."

3.4 "66% complained about the bathroom."

2.9 "Air conditioning was criticized by 71%."

1.8 "82% thought they were poorly maintained."

3.3 "67% found problems with the furniture."

3.1 "For 69%, the rooms looked old."

3.5 "65% were disappointed with the minibar."

2.5 "75% had problems with the shower."

2.1 "79% thought the tv was sub-standard."

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Overall Rating

Based on 191 reviews

Location

9.5 "Terrific location."

9.9 "99% thought it was easy to get to the train station."

9.2 "Easily accessible by car, said 92%."
Service

8.5 "Great service."

9.2 "92% found the staff to be very friendly."

8.1 "81% said the reception staff was great."

7.8 "78% thought the service was very professional."
Breakfast

8.4 "Breakfast is good."
Bar and Beverages

7.7 "Good bar."
WiFi

5.9 "Internet is average."
Room

4.9 "Rooms are not good."

3.2 "68% said rooms were small."

2.2 "Air conditioning was criticized by 78%."
Vibe

4.5 "Vibe wasn't good."

2.9 "71% criticized the unstylish hotel."
Comfort

3.8 "Not very comfortable."

3.2 "68% said rooms were small."

2.2 "Air conditioning was criticized by 78%."

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Overall Rating

Based on 109 reviews

Location

9.4 "Terrific location."

9.2 "Easily accessible by car, said 92%."

9.9 "99% thought it was easy to get to the train station."
Service

8.9 "Great service."

9.4 "94% found the staff to be very friendly."

8.1 "81% said the reception staff was great."
Breakfast

8.7 "Breakfast is good."
Comfort

4.3 "Not very comfortable."

3.4 "66% said rooms were small."
Vibe

4.3 "Vibe wasn't good."

2.9 "71% criticized the unstylish hotel."
Room

4.3 "Rooms are not good."

1.8 "82% thought they were poorly maintained."

3.4 "66% said rooms were small."

2.1 "79% thought the tv was sub-standard."

Overall Rating

Based on 205 reviews

Location

9.4 "Terrific location."

9.9 "99% thought it was easy to get to the train station."
Service

8.5 "Great service."

8.9 "89% found the staff to be very friendly."

7.0 "70% thought the service was very professional."

7.9 "79% said the reception staff was great."
Breakfast

8.3 "Breakfast is good."
Food

6.5 "Food is average."
WiFi

5.6 "Internet is average."
Vibe

4.4 "Vibe wasn't good."

2.6 "74% criticized the unstylish hotel."
Room

4.1 "Rooms are not good."

2.9 "71% said rooms were small."

3.3 "67% complained about the bathroom."

1.3 "87% thought they were poorly maintained."

2.3 "77% found problems with the furniture."

2.4 "For 76%, the rooms looked old."
Comfort

3.6 "Not very comfortable."

2.9 "71% said rooms were small."

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Hotel type

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Good accessibility by car"

"Train station is close"

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Recent Reviews

All reviews
Positive
Neutral
Negative

6.0

review from

Main attraction for us was the location right next to the main railway station allowing easy bus access from the airport (€6) and onward rail connections to other cities such as Salzburg. Size of the 'superior room' was disappointing after we paid extra for more space. It's difficult to imagine that the cheaper rooms could be much smaller.

Reviewed Nov 2010 by Anonymous
4.7

review from

The location, almost adjacent to the Vienna Westbahnof station. Space for parking car in front of the hotel for short periods. Non-availability of information brochuire about sights in Vienna. Internet access is too expensive.

Reviewed Nov 2010 by Anonymous
8.0

review from

very nice hotel, with the delicious breakfast, close to the Wien Westbahnhof but at the same time it's located in a very calm area, near to the main shopping street, sightseeings

Reviewed Nov 2010 by Anonymous
6.3

review from

Excellent breakfast. Quiet, clean and near of one important metro station

Reviewed Nov 2010 by Anonymous
3.3

review from

should be rated not more than 2 stars the rooms were unclean. no coffee maker in this day and age is ridiculous.

Reviewed Oct 2010 by Anonymous
6.0

review from

Proximity to Westbahnhof Rooms can get hot in summer

Reviewed Sep 2007 by Anonymous
5.6

review from

Good location, very friendly and helpful staff.

Reviewed Sep 2007 by Anonymous
7.2

review from

I liked the location of the hotel. It enabled me to go around Vienna with such ease

Reviewed Aug 2007 by Anonymous
4.7

review from

The hotel staff/ easy services The smill og the floor coridor.

Reviewed Jul 2007 by Anonymous
6.0

review from

Close to station, safe and aircon worked TV did not work. Room smelt of cigarettes. I wasn't asked if I wanted a non-smokers room or not.

Reviewed Apr 2007 by Anonymous

8.0

review from

very nice hotel, with the delicious breakfast, close to the Wien Westbahnhof but at the same time it's located in a very calm area, near to the main shopping street, sightseeings

Reviewed Nov 2010 by Anonymous

7.2

review from

I liked the location of the hotel. It enabled me to go around Vienna with such ease

Reviewed Aug 2007 by Anonymous

6.0

review from

Main attraction for us was the location right next to the main railway station allowing easy bus access from the airport (€6) and onward rail connections to other cities such as Salzburg. Size of the 'superior room' was disappointing after we paid extra for more space. It's difficult to imagine that the cheaper rooms could be much smaller.

Reviewed Nov 2010 by Anonymous
4.7

review from

The location, almost adjacent to the Vienna Westbahnof station. Space for parking car in front of the hotel for short periods. Non-availability of information brochuire about sights in Vienna. Internet access is too expensive.

Reviewed Nov 2010 by Anonymous
6.3

review from

Excellent breakfast. Quiet, clean and near of one important metro station

Reviewed Nov 2010 by Anonymous
3.3

review from

should be rated not more than 2 stars the rooms were unclean. no coffee maker in this day and age is ridiculous.

Reviewed Oct 2010 by Anonymous
6.0

review from

Proximity to Westbahnhof Rooms can get hot in summer

Reviewed Sep 2007 by Anonymous
5.6

review from

Good location, very friendly and helpful staff.

Reviewed Sep 2007 by Anonymous
4.7

review from

The hotel staff/ easy services The smill og the floor coridor.

Reviewed Jul 2007 by Anonymous
6.0

review from

Close to station, safe and aircon worked TV did not work. Room smelt of cigarettes. I wasn't asked if I wanted a non-smokers room or not.

Reviewed Apr 2007 by Anonymous

Hotel Mercure Wien Westbahnhof

$76+

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