Overview

Hotel Mercure Wien Westbahnhof

Felberstrasse 4, 1150 Vienna, Wien, Austria
+43 198 1110

$71+

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Rates

Overall guest ratings

7.8/10 Good
Based on 1,368 reviews
See all reviews

Review highlights

  • 9.4
  • 8.7
  • 4.7
  • 4.5

Good to know

  • Good accessibility by car
  • Train station is close

Nearby

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    About

    The Hotel Vienna Mercure Westbahnhof is situated next to the train station City West, in an impressive location near Mariahilfer Strasse with a fantastic range of shops to choose from. It is also close to Wiener Stadthalle, a venue for international artists, just around the corner from Vienna's top musical stage - Raimund Theater. The Naschmarkt, Schönbrunn Palace, Art History Museum, the new Stadtsaal Theater and Vienna's historical old town are easy to visit by metro and tram.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Business center
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Free Internet
    • Parking (surcharge)
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 1,368 reviews
    • 9.4 "Terrific location."
    • 8.7 "Great service."
    • 8.5 "Breakfast is good."
    • 5.6 "Internet is average."
    • 4.7 "Rooms are not good."
    • 4.5 "Vibe wasn't good."
    • 4.3 "Not very comfortable."
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    Overall Rating

    7.8 Good
    Based on 861 reviews
    • 9.2 "Terrific location."
      9.1 "Easily accessible by car, said 91%."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 5.8 "Internet is average."
    • 4.9 "Not very comfortable."
      3.7 "63% said rooms were small."
      2.9 "Air conditioning was criticized by 71%."
    • 4.7 "Vibe wasn't good."
      3.4 "66% criticized the unstylish hotel."
    • 4.7 "Rooms are not good."
      3.7 "63% said rooms were small."
      3.4 "66% complained about the bathroom."
      2.9 "Air conditioning was criticized by 71%."
      1.8 "82% thought they were poorly maintained."
      3.3 "67% found problems with the furniture."
      3.1 "For 69%, the rooms looked old."
      3.5 "65% were disappointed with the minibar."
      2.5 "75% had problems with the shower."
      2.1 "79% thought the tv was sub-standard."
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    Overall Rating

    7.6 Good
    Based on 191 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.2 "Easily accessible by car, said 92%."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 8.4 "Breakfast is good."
    • 7.7 "Good bar."
    • 5.9 "Internet is average."
    • 4.9 "Rooms are not good."
      3.2 "68% said rooms were small."
      2.2 "Air conditioning was criticized by 78%."
    • 4.5 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
    • 3.8 "Not very comfortable."
      3.2 "68% said rooms were small."
      2.2 "Air conditioning was criticized by 78%."
    View all review categories

    Overall Rating

    8.0 Good
    Based on 109 reviews
    • 9.4 "Terrific location."
      9.2 "Easily accessible by car, said 92%."
      9.9 "99% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 8.7 "Breakfast is good."
    • 4.3 "Not very comfortable."
      3.4 "66% said rooms were small."
    • 4.3 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
    • 4.3 "Rooms are not good."
      1.8 "82% thought they were poorly maintained."
      3.4 "66% said rooms were small."
      2.1 "79% thought the tv was sub-standard."

    Overall Rating

    7.9 Good
    Based on 205 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 8.3 "Breakfast is good."
    • 6.5 "Food is average."
    • 5.6 "Internet is average."
    • 4.4 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 4.1 "Rooms are not good."
      2.9 "71% said rooms were small."
      3.3 "67% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      2.3 "77% found problems with the furniture."
      2.4 "For 76%, the rooms looked old."
    • 3.6 "Not very comfortable."
      2.9 "71% said rooms were small."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good accessibility by car"
    "Train station is close"
    data provided by TrustYou

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