Overview

Hotel Mercure Wien Westbahnhof

Felberstrasse 4, 1150 Vienna, Wien, Austria
+43 198 1110

$71+

Check in
Check out
Rates

Overall guest ratings

7.8/10 Good
Based on 1,387 reviews
See all reviews

Review highlights

  • 9.3
  • 8.7
  • 8.4
  • 4.7

Good to know

  • Professional service
  • Good accessibility by car
  • Train station is close

Nearby

    Show all

    About

    The Hotel Vienna Mercure Westbahnhof is situated next to the train station City West, in an impressive location near Mariahilfer Strasse with a fantastic range of shops to choose from. It is also close to Wiener Stadthalle, a venue for international artists, just around the corner from Vienna's top musical stage - Raimund Theater. The Naschmarkt, Schönbrunn Palace, Art History Museum, the new Stadtsaal Theater and Vienna's historical old town are easy to visit by metro and tram.

    Less More accorhotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Business center
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Free Internet
    • Parking (surcharge)
    Less More
    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 1,387 reviews
    • 9.3 "Terrific location."
    • 8.7 "Great service."
    • 8.4 "Breakfast is good."
    • 6.1 "Average value."
    • 5.4 "Internet is average."
    • 4.7 "Rooms are not good."
    • 4.3 "Not very comfortable."
    • 4.0 "Vibe wasn't good."
    View all review categories

    Overall Rating

    7.8 Good
    Based on 859 reviews
    • 9.2 "Terrific location."
      8.9 "Easily accessible by car, said 89%."
      9.5 "95% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 5.5 "Internet is average."
    • 4.9 "Not very comfortable."
      3.7 "63% said rooms were small."
      3.2 "Air conditioning was criticized by 68%."
      3.2 "68% criticized the small bathroom."
    • 4.9 "Rooms are not good."
      3.7 "63% said rooms were small."
      3.4 "66% complained about the bathroom."
      3.2 "Air conditioning was criticized by 68%."
      1.8 "82% thought they were poorly maintained."
      3.0 "70% found problems with the furniture."
      2.4 "For 76%, the rooms looked old."
      4.2 "58% said the bathroom was dirty."
      3.9 "61% were disappointed with the minibar."
      3.0 "70% had problems with the shower."
      3.2 "68% criticized the small bathroom."
      2.4 "76% thought the tv was sub-standard."
    • 4.2 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 180 reviews
    • 9.4 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      9.1 "Easily accessible by car, said 91%."
    • 8.5 "Breakfast is good."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 7.7 "Good bar."
    • 5.8 "Internet is average."
    • 4.7 "Rooms are not good."
      3.2 "68% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      2.6 "Air conditioning was criticized by 74%."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.0 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 3.8 "Not very comfortable."
      3.2 "68% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      2.6 "Air conditioning was criticized by 74%."
    View all review categories

    Overall Rating

    8.0 Good
    Based on 110 reviews
    • 9.3 "Terrific location."
      9.0 "Easily accessible by car, said 90%."
      9.8 "98% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.6 "Breakfast is good."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.4 "Not very comfortable."
      3.3 "67% said rooms were small."
    • 4.4 "Rooms are not good."
      1.8 "82% thought they were poorly maintained."
      3.3 "67% said rooms were small."
      2.4 "76% thought the tv was sub-standard."
    • 3.9 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    8.0 Good
    Based on 235 reviews
    • 9.3 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 5.8 "Food is average."
    • 5.7 "Average value."
    • 5.2 "Internet is average."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.1 "Rooms are not good."
      2.8 "72% said rooms were small."
      3.1 "69% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      2.2 "78% found problems with the furniture."
    • 3.7 "Not very comfortable."
      2.8 "72% said rooms were small."
    • 3.7 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Good accessibility by car"
    "Train station is close"
    data provided by TrustYou

    Recent Reviews

    More

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close