Dining
Parking and transportation
Accessibility and suitability
Bathroom
Laundry
Services and conveniences
Basics
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the room amenities at Al Castello Relais?
You can expect a spacious and stylishly-appointed room with thoughtful extra comforts, a big and comfortable bed, plenty of room for clothes and suitcases, a large bathroom with a great shower, and a nice balcony. The room also offers a quiet street view, family rooms, sea view, a seating area, slippers, and soundproofing.
Is parking available at Al Castello Relais?
Yes, private parking is available at the hotel, and it's well worth taking as it's not too far down the hill. However, some guests mentioned that there were issues with the parking instructions and the pricing, so it's advisable to confirm the details before arrival.
What are the highlights of the hotel's location?
The hotel is located in a quiet passage near the top of the old town with steps down to the main street, offering easy access to good restaurants and cafés. It's also in the shadow of the fort and the cathedral, with views of the corso from the room. Additionally, it's close to the beach and the city center.
How is the cleanliness at Al Castello Relais?
The hotel is known for its cleanliness, with guests mentioning that the room was very clean, the ablutions unit had good quality towels and cosmetics, and the staff provided efficient cleaning. However, some guests noted minor issues like a cheap plastic cheese grater and occasional drops in the WiFi.
What can I expect from the hotel staff at Al Castello Relais?
The staff at Al Castello Relais are known for being friendly, extremely helpful, communicative, and accommodating. They provide excellent recommendations for attractions and places to eat, act like a concierge by scheduling reservations, and are pleasant and kind to guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Several guests recommended choosing a room with a balcony to enjoy the views and the atmosphere of the old town.
Consider Private Parking
Guests suggested taking advantage of the private parking offered by the hotel, especially for convenience in the hilly area.
Take Note of Arrival Instructions
Some guests mentioned that the instructions for arrival, including GPS location and parking details, could be improved, so it's advisable to confirm these details in advance.
Be Mindful of Steps
The hotel is situated in an area with many steps, so guests with mobility concerns or heavy luggage should be prepared for this aspect.
Enjoy the Location
The hotel's location in the old town provides easy access to both the town center and the beach, offering a convenient and enjoyable stay.
Benefit from Local Recommendations
Guests appreciated the helpful staff who provided excellent recommendations for attractions, dining, and even made reservations, enhancing their overall experience.
Consider Lower Season for Parking
If visiting during the lower season, guests may have a better chance of securing a parking space nearby, as reported by a guest who visited in May.
Embrace the Spacious Rooms
Many guests praised the spacious and stylishly-appointed rooms, highlighting the comfortable beds, large bathrooms, and thoughtful extra comforts provided.
Take Advantage of the Kitchen
For longer stays, the presence of a small kitchen in the room was appreciated by guests, offering added convenience and flexibility.
Appreciate the Host's Hospitality
The host, Chiara, received numerous compliments for being friendly, kind, and incredibly helpful, contributing to a positive guest experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:30 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | September |
Average price (weeknight) | $245 |
Distance to city center | 0.5 mi |
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