Americas Best Value Inn Visalia

I have yet to here back about my free refund due to a family emergency

Didnt even know there was breakfast? the room was more updated than expected. liked having a micro and fridge in room, along with a blow dryer in bathroom. room was good size.

first that they asked for a cash deposit. although it was only $20, it was all the cash i had on me. had i NOT had that, i probably would have had to go get it. not comfortable with the parking structure, as it felt unsafe with the area being open on both ends and random people cutting through. I didnt see any kind of security cameras in the small lobby area of the office. my door had a huge gap under it and i tried to cover it with my luggage. my room was right next to the street on the side of the building. it was located in a down town area of Visalia and it just didnt feel safe. i checked the windows to make sure no one could get in. it was rather dark and kind of gloomy and felt like it was built in a garage of a house (lol). the bathroom had previous leakage stains on the ceiling of the shower. the bed was too firm and the pillows were way over used and clumpy and there were only three on the bed. the tv seemed small for the size of the room and there was only one garbage can in the whole room (in bathroom). that was inconvenient for me! i think i was a little over charged as it came up to an amount i was surprised at getting. i tried verifying it with my confirmation email from booking.com, but again, couldnt see where i had seen that previously?

None provided

There wasn't even kleenex in the room. Old mattresses stored in parking area. Old construction materials sitting around. Poor remodel repairs. Need to sweep and clean. Room 111

Nothing I was lied to about everything and the photos are not even of Tue rooks there thanks booking

The walls were peeling off paint was god awful color half the channels blocked on the cable then the reception lady tried to keep my deposit stated I didn't give one and I had to be short and say yes I did and way over priced the breakfast was coffee and one cookie she told me as I am diabetic was relying on that very disappointed feel that I was lied to and ripped off very much