Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.3 "Location is great."10.0 "
City centre within easy reach , said 100%." -
4.9 "Breakfast is below average."
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4.2 "Not very comfortable."4.3 "57% didn't like the
uncomfortable beds ." 2.5 "75% thought it wastoo noisy ." 0.6 "Air conditioning was criticized by 94%." -
3.1 "Service is unsatisfactory."4.4 "56% found the
staff to be unfriendly ." 3.3 "67% indicated thereception staff was not good ." 4.1 "59% thought theservice was unprofessional ." 1.1 "Bad housekeeping , according to 89%." -
2.3 "Awful rooms."1.4 "86% said
rooms were dirty ." 1.4 "86%complained about the bathroom ." 4.3 "57% didn't like theuncomfortable beds ." 0.8 "92% said thebathroom was dirty ." 0.4 "96% thought they werepoorly maintained ." 0.0 "For 100%, therooms looked old ." 0.6 "Air conditioning was criticized by 94%." 1.4 "86% foundproblems with the furniture ." 0.4 "96% thought thetv was sub-standard ." 2.0 "80% hadproblems with the shower ." 1.0 "90% wereunsatisfied with the kitchenette ." -
1.4 "Disappointing internet connection."1.0 "90% said the
wifi quality was bad ."
Overall Rating
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8.4 "Location is great."
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4.9 "Breakfast is below average."
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4.2 "Not very comfortable."4.3 "57% didn't like the
uncomfortable beds ." 2.2 "78% thought it wastoo noisy ." 0.8 "Air conditioning was criticized by 92%." -
3.5 "Service is below average."4.8 "52% found the
staff to be unfriendly ." -
2.5 "Awful rooms."1.6 "84% said
rooms were dirty ." 1.8 "82%complained about the bathroom ." 4.3 "57% didn't like theuncomfortable beds ." 0.3 "97% thought they werepoorly maintained ." 0.7 "93% said thebathroom was dirty ." 1.4 "86% foundproblems with the furniture ." 0.8 "Air conditioning was criticized by 92%." -
1.7 "Disappointing internet connection."1.1 "89% said the
wifi quality was bad ."
Overall Rating
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4.6 "Breakfast is below average."
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3.8 "Not very comfortable."0.5 "
Air conditioning was criticized by 95%." -
3.0 "Service is unsatisfactory."4.3 "57% found the
staff to be unfriendly ." -
2.2 "Awful rooms."1.2 "88% said
rooms were dirty ." 0.5 "Air conditioning was criticized by 95%." -
0.9 "Generally quite dirty."1.2 "88% said
rooms were dirty ."
Overall Rating
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8.5 "Location is great."
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4.3 "Not very comfortable."
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3.0 "Service is unsatisfactory."
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2.4 "Awful rooms."1.5 "85% said
rooms were dirty ." 1.5 "85%complained about the bathroom ." -
1.2 "Generally quite dirty."1.5 "85% said
rooms were dirty ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.4review from
Not much Was solicited by a prostitute staying in the room next to us, walls were thin and could here her with her customers all night long! Thank god our kids weren't with us on this trip!
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5.4review from
Location, availability, price Police (3 patrols) on site at time of arrival (Sat., 9:30p). Awakened 2am woman (clearly substance-impaired) pounding on late-arrival window (25 ft from my 1st flr. room) demanding mgr call 911 b/c "phone is dead", yells to him "I refuse to stay here" & wants him to "call me an Uber". 4am young man woke me by knocking on my door & fled when I opened door. After too little sleep found AM ammenities woefully minimal.
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2.0review from
There is honestly nothing I enjoyed about this place I might as well write you a list: 1. Beds were dirty 2. The stairs are breaking apart 3. No elevator and I am disabled 4. No holder for toilet paper 5. Walls dirty 6. Windows dirty 7. Staff was rude 8. Sketchy people outside 9. Ice machine almost took my finger off 10. Pool looked like I would catch a disease if I swam 11. Was the worst part of my trip
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2.0review from
Nothing about the experience was good Blood spatters on the door. Room dirty. Phone broken microwave had no door refrigerator broken and smelly. Asked to have it repaired and got yelled and cussed at. Asked to move and they said there no room and them refused to talk to me after. They need to be removed as an option from your website
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3.4review from
The hotel is clean a little run down but clean, good location for downtown Visalia. People were yelling and crying all night and tweakers but for the price you can't expect much else.
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4.0review from
Clean Photos were not of this locations rooms or lobby. This Luton is much older and smaller. Lobby was closed before 830 pm so I had to check in through a window. Went to have breakfast at 9am the next morning and found a sign in the lobby that breakfast was only served from 730am to 830am. But since I was not allowed in the lobby the night before I had no way of knowing. Also, Over half of the tv channels had horrible reception. Also had a mildew smell.
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3.4review from
One of the cheapest options. This was such a scary looking room. Walls were a disgusting orange and there was peeling paint every where. There was some sort of blood looking splatter on the ceiling and graffiti on the bathroom door. Some of the residents looked pretty shady too. Unless you're that hard strapped for cash I would urge you to stay elsewhere.
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3.6review from
The location was nicely in the mid part of town which gave us easy access to our destinations. I also liked the price, but will probably go a bit more expensive next time so I feel more comfortable with the quality. This place just seemed pretty dirty and it smelled musky or of mold. The bathroom was pretty dirty looking and feeling as well as the bedding. There was no sheet that wrapped around the corners of the mattress, just a normal sheet which kept sliding off, exposing the nasty mattress. There was no closet. I will not be staying here again.
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2.7review from
Nothing The place smelled bad, its falling apart from the inside, the staff is completely uncaring and even though you call to make sure to verify information, they still manage to change it by the time you show up and change 20$ by the time you check in. The worst experience i have had in a hotel.
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5.0review from
Good location Bad cleanliness
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3.4review from
Not much Was solicited by a prostitute staying in the room next to us, walls were thin and could here her with her customers all night long! Thank god our kids weren't with us on this trip!
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5.4review from
Location, availability, price Police (3 patrols) on site at time of arrival (Sat., 9:30p). Awakened 2am woman (clearly substance-impaired) pounding on late-arrival window (25 ft from my 1st flr. room) demanding mgr call 911 b/c "phone is dead", yells to him "I refuse to stay here" & wants him to "call me an Uber". 4am young man woke me by knocking on my door & fled when I opened door. After too little sleep found AM ammenities woefully minimal.
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2.0review from
There is honestly nothing I enjoyed about this place I might as well write you a list: 1. Beds were dirty 2. The stairs are breaking apart 3. No elevator and I am disabled 4. No holder for toilet paper 5. Walls dirty 6. Windows dirty 7. Staff was rude 8. Sketchy people outside 9. Ice machine almost took my finger off 10. Pool looked like I would catch a disease if I swam 11. Was the worst part of my trip
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2.0review from
Nothing about the experience was good Blood spatters on the door. Room dirty. Phone broken microwave had no door refrigerator broken and smelly. Asked to have it repaired and got yelled and cussed at. Asked to move and they said there no room and them refused to talk to me after. They need to be removed as an option from your website
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3.4review from
The hotel is clean a little run down but clean, good location for downtown Visalia. People were yelling and crying all night and tweakers but for the price you can't expect much else.
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4.0review from
Clean Photos were not of this locations rooms or lobby. This Luton is much older and smaller. Lobby was closed before 830 pm so I had to check in through a window. Went to have breakfast at 9am the next morning and found a sign in the lobby that breakfast was only served from 730am to 830am. But since I was not allowed in the lobby the night before I had no way of knowing. Also, Over half of the tv channels had horrible reception. Also had a mildew smell.
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3.4review from
One of the cheapest options. This was such a scary looking room. Walls were a disgusting orange and there was peeling paint every where. There was some sort of blood looking splatter on the ceiling and graffiti on the bathroom door. Some of the residents looked pretty shady too. Unless you're that hard strapped for cash I would urge you to stay elsewhere.
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3.6review from
The location was nicely in the mid part of town which gave us easy access to our destinations. I also liked the price, but will probably go a bit more expensive next time so I feel more comfortable with the quality. This place just seemed pretty dirty and it smelled musky or of mold. The bathroom was pretty dirty looking and feeling as well as the bedding. There was no sheet that wrapped around the corners of the mattress, just a normal sheet which kept sliding off, exposing the nasty mattress. There was no closet. I will not be staying here again.
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2.7review from
Nothing The place smelled bad, its falling apart from the inside, the staff is completely uncaring and even though you call to make sure to verify information, they still manage to change it by the time you show up and change 20$ by the time you check in. The worst experience i have had in a hotel.
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5.0review from
Good location Bad cleanliness
