Would you like to save as your currency permanently or for this visit only?
The location was great and we wound up in a garden view room which was really nice. Front desk staff was not great.
The aloha of the staff was the best we've ever experienced anywhere. Our housekeeper Delilah was the most friendly, accommodating and welcoming person I think we've ever met. She really went out of her way to make us feel comfortable. We'd go back just for her. Overall, the grounds are very clean as are the rooms. The place is a tad dated but well cared for. Our room had an outstanding view in bldg 1. On site restaurants were good but pricey. We opted to drive offsite nearly every night for more reasonable fare. The locations is prime. Great beach, nice pool, and very close to retail shops and very good restaurants. Our laundry facilities were in bldg 2 on the other side of the grounds. It would be nice to facilities in each bldg. The beds were comfortable but the pillows were terrible. Down and foam filled were the only two options - both of which tend to flatten out to nothing which offers zero support for your head and neck.
The location was convenient to where I needed to be. The staff was friendly. The building I stayed in was quite far from the main desk area and the valet car pick up area.
We spent one night and two days on Kauai while visiting family on Oahu. The Sheraton was perfect for this. We were able to check in early and to check out late, making the most of our little time on the island. The room was clean, bed super comfortable and the staff were all helpful and friendly. Like most resorts, most things on the grounds were pretty expensive.
Location My flight didn't leave until 10:30pm I was only able to extend my checkout until noon.
Beautiful beach and pool. Near to several great restaurants. Good access to all water activities and sights.
Location is good: right on the water, with sunset views. This is the only good thing about this hotel. Room was outdated, and tiny. Beds were saggy and uncomfortable. The tiles around the pool were broken or missing. We ordered a couples massage and found out the day before they don't even have a spa on-site, they farm it out to the Wyndham down the road. $30 resort fee per day that they didn't tell us about ahead of time. Although we of course didn't let it ruin our time (we were in kauai afterall!), this hotel was incredibly disappointing.
Loved the King Size bed and it was most comfortable. The Guest Actvities i.e. $20 per day especially as we were paying premium prices on the room.
great pools and beachfront location, amazing landscaping resort is almost too large. Also, some areas need a good scrubbing. In the 5 days that we were there, pool was not vacuumed and pool tiles need to be scrubbed.
Beautiful property. Ocean views are well worth the price. Our room included breakfast brunch which was extensive and on an open floor with fantastic facility/ocean views. You have to rent (read: pay) for cabanas.
Facilities are more intimate than the neighboring mega resorts (Hyatt / Marriott). Top notch service with great amenities. Rooms are well appointed and the beds are some of the most comfortable we'd ever slept in (and we travel A LOT). Pool is quiet and very relaxing. Beaches are steps away and provide a relatively quieter experience than the surrounding beaches. Restaurant is overrated and overpriced. Just tries too hard to be something it isn't. Pool bar is wonderful, but drinks are a bit pricey ($14-16 avg)...that said, they are delicious and the bar tenders are great (shout out to Jamie!). Not much to complain about here, this resort it top shelf.
Everything, the staff was excellent Nothing
Clean, new facilities and the staff was very friendly and helpful. A variety of excellent restaurants and shops are within easy walking distance. It's a bit of a walk to a sandy beach but there's not a lot of it on this coast. Construction of the new pool area was a bit of an eyesore but they'll be complete soon.
The location was great and the surrounding grounds fantastic. The beech was a short walk, the grounds were pleasant and the whole area was beautiful. We had a great time there. We arrived early and while early check-in wasn't possible, the staff was really friendly and helpful -- supplying beech towels and storing our food that needed to be refrigerated. The unit was a bit flawed. The carpets are very worn and the supplied kitchen supplies minimal.