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Although hard to find, the location was very nice. The hotel was mostly clean, they did have some public bathrooms which were not the cleanest. They also had quest laundry facilities, but no on location laundry soap or fabric softener even though it was advertised in their laundry room. The view of the Bay from the room was lovely. The staff was very nice and courteous. Staff tried to be very helpful. Michael was on duty a lot while we stayed for 4 days and he was friendly and very helpful. He helped make our stay very pleasant. The restaurant wasn't available on the evenings we were at the hotel and because they were situated so far away from everything, it meant going into town a lot just to get a meal. We were gone most of the time during the day and came home late one evening to find that our room had not been made up that day. The situation with no way to do laundry even though there were washers and dryers available. We never stayed where there was a laundry available, but no soap or dryer sheets. The refrigerator was sitting on the luggage rest, so there was nowhere to open your suitcase except on the bed because the rooms were on the small side it was inconvenient. When you took a shower, the water could not be adjusted, it went from freezing cold to scalding hot. Even though it was a non smoking hotel, someone was smoking a cigar and marijuana close to our room.
The views from the outside seating areas were nice, and the maintenance man was great. The front desk attendant was inefficient and inattentive. The room had huge carpet stains and smelled terrible. Our room didn't even have a refrigerator which my mother needed for storing some of her meds. When asked if we could switch rooms, the attendant said we couldn't because the rest of the rooms were occupied or dirty. Judging from the parking lot's emptiness that was extremely hard to believe. Eventually they unplugged a fridge from another room and hauled it down to ours, making our stay possible even if unpleasant.
The beach view was just as great as Maui (in a different way) if not better. The rooms were clean, beds were comfortable, staff were beyond friendly, & plenty more! I was happy w the entire stay! Nothing
Oceanfront room with gas fireplace on a chilly day. Very clean and comfortable. Very nice restaurant for dinner and breakfast.
Everything was great, except for the wifi connection. We ended up needing to use our data instead in order to do anything requiring the internet. Overall a lovely and romantic stay.
tHE LOCATION iT WAS SHABBY AND RUN DOWN. WHO'S THE SLUMB LORD THAT OWNS IT? THERE'S SO MUCH DEFERRED MAINTENANCE THAT IT WOULD TAKE A CREW OF HANDIMEN MONTHS TO PUT IT BACK INTO GOOD SHAPE!
The views! Every room had an unobstructed view of the beach. It was a nice change of pace compared to other hotels in that price range. The rooms were very dated. When I want to check in, there seemed to be too many trainees and not enough people behind the desk that knew what they were doing. It seemed like there was one person behind the desk that knew what he was doing. Every question from the other people checking in and the cleaning staff was going through him, which increased the waiting times for everyone else , the line was literally out the door. What stuck me as odd was there was another person there who knew what to do but decided that at 4:00, chech in time, she had to go home instead of helping out. Because of the line of people checking in and rooms not being ready by check in times, it took me 30 min just to get my room. If it wasn't for the view, I would of went somewhere else.
Ocean right out the door. Convenient to walk to cafes (panini and stephanies are great). For the price very dated amenities. Make me scared of what the $60 hotels in Newport are like.
The beach access was perfect, as was the view from the room. The hotel was close to everything, we walked to the shops at Nye Beach, plus a short drive to the bay front district. Breakfast coupons and free drink coupons on site were perfect! Nothing we didn't like!
Nothing. Our ocean view was obscured by the dark and dirty roof of the building below. We were obviously given the oldest building of the group. Very small, dank, the sheets felt damp, the whole room was dirty, including the fan which had lint and hair blowing out of it. NO AIR CONDITIONING! I purposely re booked with Shilo Inn to have a pool for my daughter and upped my price about 60 dollars and was SORELY dissapointed. I will never stay here again. Gross gross gross.
Loved the view. Staff was friendly and helpful. Room was clean. Linens were fresh and crisp. The shower had excellent pressure. View was slightly marred by another building. The room had a definite slope to one side. Entering the bathroom was like the Twilight Zone. The beds were saggy. The shower curtain was old and the threads were pulled. The only way down to the beach was 84 stairs. Being disabled, the beach at this motel was inaccessible. Only french roast coffee.
The room and accommodations were excellent. The hotel staff is friendly and courteous. The beds were very comfortable and had very nice pillows. The waitresses in the restaurant were pleasant and helpful. They made a point of sharing the absolutely breathtaking sunset over the ocean with us and suggesting local attractions we might enjoy. The hotel is nice and has a great location, but the staff makes it even better. The food in the restaurant is not that good. We enjoyed the calamari, and the atmosphere and view were fantastic. It's not a bad place for a pleasant quiet meal, and you can't beat the view. But if you really want to experience good local dining ask the staff where the locals go for good food.
Location... View was the best. Room was dated. Fridge was broke. Pool looked skungey.
Won't be staying at a Shilo Inn ever again based on our experience at this location
Good room for a great price.
Got an amazing deal and didnt pay extra for an ocean view but still got one, hotel is right on the beach You could hear all the noises from people walking and talking outside
The ocean view and closeness to Nye beach area was nice. This hotel is run down and needs to be updated. There were kids running all over the room above us both nights. The room window openings are too small to let in any air and it gets very hot in the afternoons. Won't go back.
Love this hotel. The beach views are fantastic. Room had a great balcony overlooking the ocean, and a nice fireplace. The staff was friendly. We stayed there 2 nights - room has a fridge, which is nice. My kids loved the pool. I was not a fan of the breakfast. The sausage gravy was not very good, and the eggs did not look appealing. To be fair, most hotels offer a "free hot breakfast", and IMO, most are not very good, so I am not surprised.
The hotel was tastefully done and very homey
No surprises. Good bed and linens. Appreciate the in house laundry"
Good location Overpriced for average in everything but the location
The staff The mattress was due to be replaced
Very romantic waterfront Hotel we had an excellent stay and will definitely be back There wasn't anything I didn't like
My husband and I stayed here 1 night but wish we stayed longer! The staff was super friendly. The room was a nice size and included a couch and fireplace. The view was lovely even considering the foggy weather we were given. Would definitely make a point to visit here again! The elevator is slow
We had an upgrade to a king suite, which was very pleasant. The facilities were nice and the staff kind. The bed was comfortable and the location in Nye Beach is great. In room french press and coffee was pleasant. Access to games and DVDs was great for our family. We didn't have direct beach access from the Inn due to construction that blocked the staircase. The room was also difficult to keep warm enough, especially the bathroom.
Everything else Bed
The pool and the hot tub worked well for us. The staff were great. Close to the aquarium. Our hotel's view was of the hotel next door parking lot with very bright lights. But as the only hotel left in Newport that day,I'm not complaining!
Continental breakfast is always a plus. Beds were comfy and having a fridge in the room is a great point for my choice of hotels.
Comfortable room Reserved two nights, schedule changed and only needed one. Still charged for two and they told me there was nothing they could do.
There was absolutely no ocean view like the pictures suggested. when I booked a suite I expected a bedroom in its own room. Not a half wall dividing a pull out couch with an inch thick mattress that was slanted. I have a toddler and thanks to the misrepresentation we had to be in bed with him at 8:30. The front desk did nothing to aid my complaints besides tell me I read the website wrong. This room was definitely not worth the $200 a night I paid for it and I will never be returning to this hotel.
She room was really nice. Mosquitoes in the area got into the front area.
Loved that there was an indoor pool and hot tub. Close to the aquarium. Lobby was clean, warm and inviting. Even decorated for Halloween. Our room had a very funky smell to it. Room 209.
The Starfish Grill, we ordered the special for breakfast. 2 waffles, 2 pieces of bacon. It came out, and it looked like 2 small freezer waffles. Very disappointed. I thought they would at leastsketch fresh breakfast, especially since we were paying for this. No free breakfast as BW has been advertising.
The only thing i liked about this hotel was how close it was to the beach. My credit card was over charged 3 times! They over charged me a total of 229$ when I went to talk to the manager about this she said there was nothing I could do until tomorrow when you check out. So needless to say my vacation was ruined. I wasn't able to do as much as I had wanted to do. Then the next morning during check out she reversed all the fees. Later i checked my bank statement to see if the money was refunded and they had shorted me a dollar. I will never stay at this hotel again. Nor will i ever suggest it to anyone.
We stayed with our children on the top floor. They loved it! The view was beautiful. We will be staying there in the future. It is close to the beach and they have a little hose to wash of sandy feet near the path up to the hotel. Pool room is great too! We wish they offered a free breakfast.
Very convenient to beach. Nice swimming pool. Excellent on-site dining in the cafe. The prices were reasonable and the food was good. The bacon...yum! All staff that we encountered were polite and friendly. Good choice for families. Also dogs are allowed! The air system in the room was out of date and made sleeping stuffy unless the door was left open. This used to be a Hilton, and now looks like there are a number of updates necessary....some holes in the wall..in dining room. Though everything was clean it had a bit of a tired look. However, I will say that I think it is an excellent lodging for families.
The 101 was shut down in the direction we were heading and we needed a hotel at the last minute. We got a good deal on the room, check in was snappy, room was comfy and clean. The bathtub was a little uncomfortable.
Everything. The staff was friendly, the room was very spacious and clean. We received 10% off at the Steakhouse right behind the hotel (and it was delicious), plus the free hot breakfast was very good. Overall, one of the best hotels I've stayed at. Nothing
We love the location and ocean view this hotel offers. We arrived 3 hours before check in time and the staff had our room ready within 15 minutes and allowed us to check in early. The room is not kid friendly, there was cords everwhere. My crawling 9 month old brought light to many open outlets and dangling cords throughout the entire room. We also saw several splatters of unknown substances around the rooms walls (gross) and on the headboard (even grosser).
The beds were comfortable and the hotel was clean. It was a little too spendy.
Tha location overlooking the Newport Bay is very nice and relaxing. Great view. Close proximity to the historic bay front. The room was clean, comfortable and nicely decorated. The pillows were not the best, very firm and not comfortable.
The view was Great and the weather perfect. Sunny and windless. Even if it had been raining and windy it was still a great place to watch rough weather, Room was very comfortable. Kitchen had all the right stuff and everything was very clean. Bed was very comfortable - no complaints there.
Pool, breakfast, staff. Location was great.
Bright lights on parking lot, HD programming Soulless, boxy, long hallways
Beds are always comfy, like the microwave and fridgie in the room, room size is always generous however, the carpet in the room had large brown spots on it, the elevator was a tight squeeze and slow, and the walls could use some new paint. We could also only get one seat in the breakfast room so my sister had to stand and eat.
What was not to like. This is not our first time staying at the hotel. We come up every year from California and this is always the place we stay at. Everyone is always nice and it's always clean.
Small breakfast room, had to wait for a seat
Staff was friendly, room was clean and it was well located. Hot tub wasn't working and the beds were really uncomfortable. We aren't high maintenance people but they were pretty solid and firm.
I wouldn't book this hotel for your anniversary. But we took our family to the aquarium and it was perfect!!! A great value Pool, fitness center Great kind staff Continental breakfast Clean and updated for the coast It's hard to walk to the bay front with kids because you need to cross the bridge
Located on a great shallow sand beach with easy stair access.
Right back access to beach staff quietness rooms
The rooms are super cute and ours came with a little kitchen and a patio! Also, DOGS! The toilet was literally right in front of the the entrance to the shower.
Quiet I did not realize that the motel was SO old. Was it adequate, was it quiet, was it clean, and could I get to the beach...YES to all. For the cost I'd probably go somewhere else next time.
Just a great place to stay No
Privately owned single level hotel. Oceanfront view, sits above beach but has very sturdy stairs to get to the beach,about 15 or less, no problem. Owners were very nice and owners daughter was super nice. Discussed other properties owned and rentable. Beds need upgrade. They are okay but are getting close to that point of needing replaced. Also a couple of the white towels had marks on them which always makes a person wonder if it has been washed or not.
This guest did not leave comments about this hotel.
Very clean, nice lawn in the back leading down to the beach. Beautiful and un-crowded beach. Pleasant staff. Rooms are very small and smell not bad but old is the only way to describe it. Would not stay long term, ok for a night or two.
Friendly and helpful staff. Nice air flow with windows open. Bedding and pillows smelled so I used my own bedding. No ice machine. Handle locks only on room doors. My toilet took several flushes to work.
This guest did not leave comments about this hotel.
It was clean. It was near the ocean.It had a certain oldtime charm. The staff person was nice. There was no one in the office when we left at 7:30 AM. There was a picnic table right outside the bathroom window. The bathroom window was an uncurtained, bathtub to ceiling glass brick wall. It was raining so there were several people at the picnic table under the covered patio. I was uncomfortable with usin
the staff,,,were wonderful and helpful in suggesting a restaurant and it was a good one, I liked the old timey feel of the room, it was very clean ,I liked the spacious feel of it and it was located near the beach I liked everything about it,,,
The apartment was like new with excellent views of the beach and headlands. Excellent for family dog too. Good for both fair and foul weather.
My boyfriend and I stayed here one day and one night during a coastal road trip. The view from our condo and the pure coziness of everything and the beauty of the grounds made us want to stay for a whole week! It was my boyfriends birthday and I purchased the celebration package for him and Aaron went above and beyond with it! The grounds are beautiful and well kept and I can't wait to bring my family back to this gem!
Great location for everything that I needed to get done on this trip
Comfort Inn is always a good value. Clean, comfortable and friendly staff.
We were right across from the beach. The room was super clean and modern. The staff were so kind and helpful. Nothing, I would stay there again
Cleanliness, professional staff, great value for the money, proximity to beachfront.
The room and beds were comfortable. The staff was attentive and helpful. The included. Real fast had tons of options and offered something for everyone.
Comfortable rooms, good breakfast, lots of pillows Cable TV
Staff were very friendly, courteous, and helpfu. I wish they included recycle bins in the room. The hotel did not seem very eco-friendly.
I appreciated that the staff was very friendly and helpful. I had a problem with the booking company to upgrade my room, which was not acceptable. I arrived at the resort and they were able to upgrade my room with no problem. I will go back again.
It's in the bay with a nice view Room was about 25 years outdated, sub par cleanliness, and old room smell
The ocean view is breathtaking. Down town Ney beach is wonderful. Fun for every age, from cafe to coffee, and dinner to drinks. This has it all. Have to walk or drive 1/4 mile to acsess beach. But the view from our room was worth the walk.
The pool was nice It wasn't clean the floor was dirty and there where ain't in the bathroom and near the window
I loved the ocean view from my room. The staff was friendly, helpful, and accommodating. The indoor pool was much nicer than I anticipated - very clean, with a nice hot tub and sauna. Because weather at the coast can be unpredictable, it was nice to have an indoor pool as back-up entertainment for me and my young child. I was also pleasantly surprised by the "continental breakfast." We had cereal, bagels, waffles, oatmeal, fruit, and more available to us. I'm not really looking for luxury in a hotel but, rather, clean, safe, well-located at a reasonable price and The Waves definitely delivered. Though you can see the ocean right out your window, beach access is rather far away. I didn't realize that going in, so it was a mild disappointment. But this was minor.
Nothing Rude, dirty
Was able to hear the ocean at night I'm not a picky person, but maid service should be able to vacuum around the bed and walls had not been done in sometime. Gap under door was large enough to let light in and shower was extra small with out proper shower curtain. Front desk person was not happy that we arrived after 10:00pm. Sorry our jobs do not allow us to leave early in day. But my next stay in Newport will be with a motel that wants me there.
We enjoyed the pool, and the hotel is a short walk to beach access. Our room was very hot and smelled awful when we arrived. We left the window open the whole time and the smell became tolerable. The continental breakfast doesn't start until 8. We paid for ocean view and had an OK view over a neighboring roof and through power lines and a power pole.
We came and stayed for 2 nights. Room was very clean. It was designated non-smoking. Shower had plenty of hot water (I have not always seen this to be true in economy hotels). Rooms were quiet (or maybe we were lucky and had quiet neighbors). Towels were of good quality. Although they used those really tiny bars of soap, housekeeping left a pile of them. The mattresses and pillows were average but fine. Although we did not need it, I was happy to see a clearly marked, easily accessible coin-operated guest laundry. Did I mention it was very clean? The hotel was an easy, several block walk into the historic district of Nye Beach. Breakfast was very adequate - a selection of breads with butter and jam, freezer waffles, hard-cooked eggs, cold cereals, fruit juice. The fruit bowl had lots of bananas. It was nothing fancy, but was completely adequate. Room also had dish tv and a DVD player. There was an eclectic selection of movies for rent in office. There was no direct beach access, which was disappointing. The one small window did not prop open very well, and that kept the room warmer than it needed to be (daytime temperatures were very warm). There are no balconies. No fan to help at window. The building we were in did not have an elevator and the climb to the 3rd floor was inconvenient (my knees are not good), although we liked our 3rd floor room. If we stay there again, I will remember to ask for the building with an elevator. My family did not mind not having the elevator. I hated that several guests came to breakfast in pajamas (really??!) - but that's not the hotel's fault! Decor was dated, but that would not prevent me from staying there again! There was a small alarm clock, that was not plugged in, but we had our cell phones, which we used for alarm clocks.
facility not well maintained; faded, unfinished paint not very clean rooms have musty smell old carpets, old bedding, old drapery sheets did not fit bed even after request made that they do fit not much effort being made, obviously
The swimming pool area was great. It was clean and plenty of towels Nice view of the ocean. Staff was very nice and acccomodating. Rooms were a bit stuffy and the beds were too hard for my liking.