Hilton Garden Inn Naperville/Warrenville

The hotel is known for being super clean and very comfy, ensuring a pleasant and hygienic stay for all guests.

The hotel does not offer complimentary breakfast, and guests have expressed disappointment about this in the past. However, the hotel provides a good selection of snacks and drinks in the lobby for purchase.

The staff is known for being friendly, helpful, and prompt in their service, ensuring a welcoming and accommodating experience for all guests.

Some guests have expressed concerns about the lack of charging points/USB sockets in the rooms and limited support from housekeeping after office hours. Additionally, there have been comments about the outdated bed protectors and the need for room updates.

The hotel experiences low season in December and high season in June, making the latter an ideal time to visit for a vibrant and lively atmosphere.

Several guests mentioned the beautiful view of the small body of water from their rooms, so consider requesting a room with a view for a more pleasant stay.

Some guests were disappointed to find out that breakfast was not included despite initial expectations. It's advisable to clarify breakfast inclusions at the time of booking to avoid any surprises.

The hotel's proximity to various restaurants, a breakfast place, and a Starbucks was appreciated by guests, making it convenient for dining out.

While many guests praised the cleanliness of the rooms, some mentioned a weird smell or dirty room. It's advisable to verify the room's cleanliness upon arrival and request a change if necessary.

Guests noted the absence of charging points/USB sockets in the rooms, so it's recommended to bring a portable charger or inquire about alternative options.

Some guests mentioned a lack of housekeeping service during their stay, so it's advisable to inquire about the frequency of room cleaning and towel changes to manage expectations.

While some guests found the rooms spacious and comfortable, others experienced discomfort with the beds and pillows. It's advisable to communicate any specific preferences or issues with the hotel staff for a better experience.

A few guests reported issues with incorrect reservation information, so it's recommended to double-check reservation details and ensure accuracy to avoid any inconvenience.

Some guests found the pool temperature too cold for use, so it's advisable to inquire about the pool temperature, especially if planning to use the pool during the stay.

Some guests found the breakfast underwhelming, so it's advisable to manage expectations regarding the quality and variety of breakfast options offered at the hotel.