Dining
Services and conveniences
Accessibility and suitability
Basics
General
Bathroom
Laundry
Pool and spa
Media and entertainment
Bedroom
Workspace
Things to do
Family friendly
Parking and transportation
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness?
The hotel is known for being super clean and very comfy, ensuring a pleasant and hygienic stay for all guests.
Is there complimentary breakfast available at the hotel?
The hotel does not offer complimentary breakfast, and guests have expressed disappointment about this in the past. However, the hotel provides a good selection of snacks and drinks in the lobby for purchase.
How is the staff at the hotel?
The staff is known for being friendly, helpful, and prompt in their service, ensuring a welcoming and accommodating experience for all guests.
What are the common concerns about the hotel's amenities?
Some guests have expressed concerns about the lack of charging points/USB sockets in the rooms and limited support from housekeeping after office hours. Additionally, there have been comments about the outdated bed protectors and the need for room updates.
When is the best time to visit the hotel?
The hotel experiences low season in December and high season in June, making the latter an ideal time to visit for a vibrant and lively atmosphere.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Several guests mentioned the beautiful view of the small body of water from their rooms, so consider requesting a room with a view for a more pleasant stay.
Check Breakfast Inclusions
Some guests were disappointed to find out that breakfast was not included despite initial expectations. It's advisable to clarify breakfast inclusions at the time of booking to avoid any surprises.
Consider Nearby Dining Options
The hotel's proximity to various restaurants, a breakfast place, and a Starbucks was appreciated by guests, making it convenient for dining out.
Verify Room Cleanliness
While many guests praised the cleanliness of the rooms, some mentioned a weird smell or dirty room. It's advisable to verify the room's cleanliness upon arrival and request a change if necessary.
Check for Charging Points
Guests noted the absence of charging points/USB sockets in the rooms, so it's recommended to bring a portable charger or inquire about alternative options.
Inquire About Housekeeping Services
Some guests mentioned a lack of housekeeping service during their stay, so it's advisable to inquire about the frequency of room cleaning and towel changes to manage expectations.
Consider Room Comfort
While some guests found the rooms spacious and comfortable, others experienced discomfort with the beds and pillows. It's advisable to communicate any specific preferences or issues with the hotel staff for a better experience.
Verify Reservation Details
A few guests reported issues with incorrect reservation information, so it's recommended to double-check reservation details and ensure accuracy to avoid any inconvenience.
Check Pool Temperature
Some guests found the pool temperature too cold for use, so it's advisable to inquire about the pool temperature, especially if planning to use the pool during the stay.
Clarify Breakfast Quality
Some guests found the breakfast underwhelming, so it's advisable to manage expectations regarding the quality and variety of breakfast options offered at the hotel.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | July | $134 | $117 |
Cheapest month to stay with an average 30% drop in price. | Most expensive month to stay with an average 36% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.6 | 1.1 mi | Chicago O'Hare Intl | 18.5 mi |