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The staff went out of their way to be friendly and courteous - English wasn't widely spoken but we celebrated both a birthday and valentines day at the hotel, and the staff went out of their way to accommodate our needs - including the fact that I am pregnant. The service was excellent. The food also was outstanding quality for the price of the overall package.
Super location for skiing - could not be better. The evening meal was of very good quality, but without sufficient vegetables for a healthy diet.
Perfect interiors in good condition, fine cuisine Unfriendly and unprofessional stuff at the reception
Very attentive staff, Great food e
Hotel Adler staff were attentive and helpful throughout our stay. The property itself is in pristine condition, our rooms like-new and the common areas spotless. My kids are well-traveled but after a quick look around the hotel fitness, gaming and relaxation rooms, they exclaimed Adler to be the best hotel experience ever and were so glad we had decided to stay there. We took side trips for canyoning and flying fox only 5 minutes away in neighboring Nesslegg. Our visit to the swimming center with large water slide and cable car ride to Rufikopf Bergstation at 2350M were included in our stay (min 2 days) which made the entire weekend a great value! This is truly a gem of a resort and we will definitely be back on our next visit to Austria! North side of hotel faces road, but with windows closed the sound is negligible.
We thought the hotel was beautiful. Located in a quiet part of Lech, about a 10 minute walk to the center and gorgeous views. It is clean, well maintained and beautifully decorated. The food was excellent. Lech is a skiing destination and the hotel staff knew nothing about the conditions on the mountain, the ski rental shops (we needed to rent our skis and our babysitter knew more than the hotel staff!), or the ski school. As we were there for a short stay, this was extremely frustrating. In addition, the hotel is described as being child friendly and they do have a wonderful kids room full of toys, however, our children are aged 1 and 3 and found the dining room a bit too formal and dinner doesn't start until 7pm which is quite late for the little ones.
Big rooms and comfortable close to lifts Breakfast
Fantastic service with a real personal touch. Beautiful surroundings, fantastic view from the room, lovelly spa facililities. 10 out of 10.
Very pleasant staff. Beautiful, large room, even though we booked the cheaper standard rooms.
Very confortable and pleaseant stay, great panorama from the room, good food and excellent staff!
very helpful and friendly staff, excellent spa, very good location for hiking