Guest reviews
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Overall Rating
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9.5 "Terrific location."10.0 "
Near to public transport , according to 100%." 9.9 "99%liked the proximity to sightseeing ." 9.8 "98%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.5 "Easily accessible by car , said 75%." -
8.7 "Very nice wellness & sports facilities."8.6 "
top-notch fitness area , thought 86%." -
8.6 "Great service."9.2 "92% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 8.1 "81% thought theservice was very professional ." 9.3 "93% said theconcierge service was amazing ." 7.6 "Housekeeping was great , according to 76%." 7.9 "79% wereimpressed by the valet service ." -
8.4 "Vibe was good."9.8 "98% said it was a
stylish hotel ." 8.6 "86%enjoyed the lobby entrance ." 7.8 "78%enjoyed the friendly atmosphere ." 7.9 "79% thought thehotel was luxurious ." -
6.7 "Breakfast is mediocre."5.6 "
Breakfast prices were ok , according to 56%." -
6.2 "Rooms are ok."6.1 "Only 61% said
rooms were big enough ." 5.3 "For only 53%, thebathroom was ok ." 6.3 "Only 63% thought thefurniture was functional ." 5.8 "Only 58% said therooms were modern ." 5.8 "58% thought thekitchenette was ok ." -
5.9 "Average comfort."6.1 "Only 61% said
rooms were big enough ." -
5.0 "Average value."5.6 "
Breakfast prices were ok , according to 56%." -
4.4 "Internet is poor."4.5 "55% thought it was
overpriced ." 4.1 "59% said thewifi quality was bad ."
Overall Rating
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9.4 "Terrific location."10.0 "
Near to public transport , according to 100%." 9.9 "99%liked the proximity to sightseeing ." 9.8 "98%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.9 "Very nice wellness & sports facilities."8.8 "
top-notch fitness area , thought 88%." -
8.3 "Great service."9.0 "90% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 8.2 "82% thought theservice was very professional ." 9.2 "92% said theconcierge service was amazing ." 7.4 "Housekeeping was great , according to 74%." -
6.8 "Breakfast is mediocre."5.3 "
Breakfast prices were ok , according to 53%." -
6.0 "Rooms are ok."5.8 "Only 58% said
rooms were big enough ." 5.0 "For only 50%, thebathroom was ok ." 5.8 "58% thought thekitchenette was ok ." -
5.7 "Average comfort."5.8 "Only 58% said
rooms were big enough ." -
5.2 "Average value."5.3 "
Breakfast prices were ok , according to 53%." -
4.3 "Internet is poor."4.5 "55% thought it was
overpriced ." 3.9 "61% said thewifi quality was bad ."
Overall Rating
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9.4 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." -
8.5 "Great service."9.3 "93% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." -
6.6 "Breakfast is mediocre."5.8 "
Breakfast prices were ok , according to 58%." -
6.2 "Average comfort."6.6 "Only 66% said
rooms were big enough ." -
6.1 "Rooms are ok."6.6 "Only 66% said
rooms were big enough ." 5.2 "For only 52%, thebathroom was ok ." -
5.1 "Average value."5.8 "
Breakfast prices were ok , according to 58%." -
4.6 "Internet is poor."4.7 "53% thought it was
overpriced ." 4.2 "58% said thewifi quality was bad ."
Overall Rating
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9.5 "Terrific location."
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8.7 "Great service."9.1 "91% found the
staff to be very friendly ." -
5.9 "Rooms are ok."
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5.8 "Average comfort."
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4.9 "Value below average."
Overall Rating
-
9.5 "Terrific location."10.0 "
Near to public transport , according to 100%." -
8.3 "Very nice wellness & sports facilities."8.2 "
top-notch fitness area , thought 82%." -
8.2 "Great service."8.8 "88% found the
staff to be very friendly ." 7.7 "77% thought theservice was very professional ." 7.4 "74% said thereception staff was great ." -
6.3 "Average comfort."6.0 "Only 60% said
rooms were big enough ." -
6.2 "Breakfast is mediocre."
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6.1 "Rooms are ok."5.4 "For only 54%, the
bathroom was ok ." 6.0 "Only 60% saidrooms were big enough ." -
4.8 "Value below average."4.5 "55% thought it was
overpriced ." -
4.4 "Internet is poor."4.5 "55% thought it was
overpriced ." 4.1 "59% said thewifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.5review from
Great location (close to the metro and the mall). The staff was very helpful, and cribs are available to use if you have small children. Overall, the room was comfortable and nice.
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9.7review from
Beautiful lobby, great DC location, helpful staff, lovely room. A value I don't understand but was happy to have. Lovely room. It was great! As a group we did not enjoy breakfast in the restaurant.
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10.0review from
We absolutely loved our stay at The Mayflower. My husband and I were there to renew our vows on our anniversary and the staff were extremely welcoming, making sure our room was ready several hours before normal heck-in hours so that we could get dressed and off to the ceremony in time. I can't think of a single thing that was less than exemplary- the loveliest hotel in DC!
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7.4review from
I came in at 4 and there was no water or mini-bar in the room. They told me that if I wanted a Diet Coke I would need to wait until room service was open at 5. In the morning, they didn't fill the breakfast order -- said they didn't get it. This for $400 a night? Hardly 4 star service.
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8.0review from
$72 for 3 bottles of water and 2 cups of tea is outrageous. I asked for still water, three times when placing order, and they brought sparkling. It was late so I didn't protest.
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10.0review from
Excellent customer service and friendly staff.
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4.5review from
My room was about ten years out of date, broken thermostat, etc. Entire hotel smelled like a small kitchen with no ventilation where someone had been cooking hamburgers. Gross.
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10.0review from
Liked everything about this hotel - excellent location near the White House, beautiful lobby, friendly and helpful staff, good quality and large rooms and bathrooms, and the hotel had an excellent rate over the Christmas/New Years holiday period, Liked everything
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5.0review from
Location. The exterior of the building was pretty. The doormen were busy talking to help me walk into the front door. They must've thought I belong at their hotel. I didn't like the way that I was treated when I checked in. Just because I have tattoos and wear jeans doesn't mean I don't have money to spend. I judge people based on appearance, as everyone does, but this man at reception treated me like trash. Couldn't even look at me. I asked for a king size bed and I got a room with two full size beds. I went down to ask for water since the room has ZERO amenities. The guy at the front desk handed me two tiny bottles of water. Jeez, thanks for the sip of water. I will never stay there again. The hotel is cheesy, lacks any character, and they need to tell their staff to respect everyone. Young, old, white, black, men, women, tattoos, yuppy, anything. You never know these days who's who, who has money, who has clout.
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4.6review from
I would not recommend this. Overpriced, small bedrooms for 250. 27 dollars for a below-par breakfast. Sheets were soiled. No terrace despite photos that claim otherwise.
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8.3review from
Pleasant staff Had to call for hair dryer location on back of door.
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7.6review from
.... Reserved through Kayak and pre-paid the hotel fees, but my credit card was charged twice for the hotel fees. Second time being charged $490 additional for inexplicable reason. I have been calling them and trying to get in touch with their accounting department since Sunday to no avail. Only thing I'm getting is voicemail and I have left 2 separate messages to inquire about the charges, but still haven't heard back anything.
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9.6review from
Really loved the location. The hotel was a stone''s throw from Metro Stations. The red line is literally next door and the Orange/Blue lines is a couple of blocks away. My wife and I really enjoyed the local restaurants near by. We normally try to find famous or highly rated fine dining for our anniversary but this year being in the middle of the city we went for more street food or local dining. We especially enjoyed the Sunrise Cafe for breakfast and Naan and Beyond for dinner, both just around the corner from the hotel. Lastly, we loved the price we got on Kayak. The average price of this place was $250 or $300, but we caught it one day at $150 a night. Never seen that price again and glad I pulled the trigger! The cost of wifi is too much. Usually these high priced places make even more on parking and wifi, but in this day and age its a wonder that they still charge for internet access. Luckily I have unlimited data and a hotspot on my phone for all our wifi needs.
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10.0review from
The Mayflower has such a historical presence in DC along with a fantastic location in Farragut North, just a 5 minute walk to DuPont. Great restaurants, attentive staff, and a quiet room with lots of windows. We never heard our neighbors or doors opening and closing. Our first experience booking through Kayak and it was flawless! The Mayflower was perfect! The room did not have free wifi, which should be standard. The room had a coffee maker and tea bags, but it would be nice to have fresh coffee and tea in the lobby.
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10.0review from
The gym was great and the hotel was beautiful. I did think it was a bit strange that you have to pay to use their computers/internet.
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8.5review from
Great location (close to the metro and the mall). The staff was very helpful, and cribs are available to use if you have small children. Overall, the room was comfortable and nice.
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9.7review from
Beautiful lobby, great DC location, helpful staff, lovely room. A value I don't understand but was happy to have. Lovely room. It was great! As a group we did not enjoy breakfast in the restaurant.
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10.0review from
We absolutely loved our stay at The Mayflower. My husband and I were there to renew our vows on our anniversary and the staff were extremely welcoming, making sure our room was ready several hours before normal heck-in hours so that we could get dressed and off to the ceremony in time. I can't think of a single thing that was less than exemplary- the loveliest hotel in DC!
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8.0review from
$72 for 3 bottles of water and 2 cups of tea is outrageous. I asked for still water, three times when placing order, and they brought sparkling. It was late so I didn't protest.
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10.0review from
Excellent customer service and friendly staff.
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10.0review from
Liked everything about this hotel - excellent location near the White House, beautiful lobby, friendly and helpful staff, good quality and large rooms and bathrooms, and the hotel had an excellent rate over the Christmas/New Years holiday period, Liked everything
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8.3review from
Pleasant staff Had to call for hair dryer location on back of door.
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9.6review from
Really loved the location. The hotel was a stone''s throw from Metro Stations. The red line is literally next door and the Orange/Blue lines is a couple of blocks away. My wife and I really enjoyed the local restaurants near by. We normally try to find famous or highly rated fine dining for our anniversary but this year being in the middle of the city we went for more street food or local dining. We especially enjoyed the Sunrise Cafe for breakfast and Naan and Beyond for dinner, both just around the corner from the hotel. Lastly, we loved the price we got on Kayak. The average price of this place was $250 or $300, but we caught it one day at $150 a night. Never seen that price again and glad I pulled the trigger! The cost of wifi is too much. Usually these high priced places make even more on parking and wifi, but in this day and age its a wonder that they still charge for internet access. Luckily I have unlimited data and a hotspot on my phone for all our wifi needs.
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10.0review from
The Mayflower has such a historical presence in DC along with a fantastic location in Farragut North, just a 5 minute walk to DuPont. Great restaurants, attentive staff, and a quiet room with lots of windows. We never heard our neighbors or doors opening and closing. Our first experience booking through Kayak and it was flawless! The Mayflower was perfect! The room did not have free wifi, which should be standard. The room had a coffee maker and tea bags, but it would be nice to have fresh coffee and tea in the lobby.
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10.0review from
The gym was great and the hotel was beautiful. I did think it was a bit strange that you have to pay to use their computers/internet.
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7.4review from
I came in at 4 and there was no water or mini-bar in the room. They told me that if I wanted a Diet Coke I would need to wait until room service was open at 5. In the morning, they didn't fill the breakfast order -- said they didn't get it. This for $400 a night? Hardly 4 star service.
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7.6review from
.... Reserved through Kayak and pre-paid the hotel fees, but my credit card was charged twice for the hotel fees. Second time being charged $490 additional for inexplicable reason. I have been calling them and trying to get in touch with their accounting department since Sunday to no avail. Only thing I'm getting is voicemail and I have left 2 separate messages to inquire about the charges, but still haven't heard back anything.
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4.5review from
My room was about ten years out of date, broken thermostat, etc. Entire hotel smelled like a small kitchen with no ventilation where someone had been cooking hamburgers. Gross.
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5.0review from
Location. The exterior of the building was pretty. The doormen were busy talking to help me walk into the front door. They must've thought I belong at their hotel. I didn't like the way that I was treated when I checked in. Just because I have tattoos and wear jeans doesn't mean I don't have money to spend. I judge people based on appearance, as everyone does, but this man at reception treated me like trash. Couldn't even look at me. I asked for a king size bed and I got a room with two full size beds. I went down to ask for water since the room has ZERO amenities. The guy at the front desk handed me two tiny bottles of water. Jeez, thanks for the sip of water. I will never stay there again. The hotel is cheesy, lacks any character, and they need to tell their staff to respect everyone. Young, old, white, black, men, women, tattoos, yuppy, anything. You never know these days who's who, who has money, who has clout.
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4.6review from
I would not recommend this. Overpriced, small bedrooms for 250. 27 dollars for a below-par breakfast. Sheets were soiled. No terrace despite photos that claim otherwise.
