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The staff were very friendly and very helpful. We were made to feel very welcome. The only thing I felt that could be improved was fresh towels daily. I had to ask for fresh towels. people do wash more than once during their stay and damp towels are not good to use.
good staff, good location, easy to find
The location was good and the hotel was well presented with friendly staff.
Excellent white wine and good beer For our purpose it is a little far away. (45min drive)
The staff has been very friendly. The look of the lobby has been very modern and stylish. Clean room Ash tray in the room has not been emptied, the shower gel has not been replaced after empty
Very central location, nice breakfast selection.
Decoration and comfort. There is no fitness.
Nice, clean, modern furnished room, reasonably priced. Dogs were welcomed, with no extra charge. Hotel located in the center of town with free and ample, public parking, at least on Sundays. Asked for an extra pillow which was never placed in the room. Breakfast buffet doesn't seem to be replenished. We came to breakfast at 9 o'clock and there was almost nothing left. Staff proceeded to clear tables ignoring the fact, felt rushed to finish breakfast.
Friendly staff Only that I was late arriving and there is no food available. However, there was good tapas bar close by which I enjoyed
No, card facilities, especially when you are from the uk and you have to get cash, which would not have been a problem if we had been aware of this prior to going.
Welcoming hotel set in ideal location. Freindly and helpfull staff.
Excellent comfortable Hotel - ask for Room 101 its great!
Top notch hotel. Excellent food and service. Staff were very accommodating. Large room with free Internet access for my laptop.
Kids (clearly from management of the hotel) rollerskating / hanging out in the restaurant, disturbing during dinner
Staff were very friendly, hotel was very clean and food very good. Nice quite area for relaxing.
The hotel being located adjacent to the rail depot I was visiting was very convenient, as I was working long hours and also for coming back for lunch. Otherwise I would have had to stay several kilometres away. The room was clean and very comfortable and the service good. During evening meals the service was very slow although the restaurant was not very busy. Also there was only one waitress with good enough English to help with meal choices.
The room was nice The customer service
The staff is really kind and available to satisfy all requests. The restaurant offers a high variety of choices, all very good none
nice hotel, between holand and the dusseldorf area.
Easy to reach, cosy atmosphere. Good for business-stay during several days. No problems.
The staff has been really kind and available to satisfy every need we got. The hotel is confortable
Sleep, mail, shower, wash and eat breackfast no
Friendly staff, very clean facilities and convenient location
The room was very noisy.
They were very helpful above and beyond to English speaking people in Germany. No
Staff were excellent and provided everything we asked for. The bedrooms were tired and shabby with no water or tea/coffee facilities. My bed linen was dirty and had not been changed since the last use. Not clean enough for me.
Nothing. The entire experience was bad. The cancellation fee I was charged should be refunded to me for the reasons stated below. The room was not clean, the TV didn't work, there was no phone in the room, there wasn't sufficent soap/shampoo, etc. When I told management that I intended to leave áfter the first night because of these problems they forced me to pay 80% of the next night's room rate as a cancellation charge. That was not fair -- the cancellation fee was stated to apply only where there was a cancellation less than 2 days before the first night's stay. I did not cancel before the first night -- I showed up and stayed the first night. I should not be penalized because the hotel is so substandard that I could not bring myself to stay there for the remaining two nights. The poor condition of the hotel is the fault of hotel management, not me.
Very convenient and very reasonably priced. No
Hotel staff that i saw very polite. Room was basic but clean. The hotel had no facilities, there was a swimming pool/sauna but was out of use.There is nothing to do in this area, you would definitely need a car if you stay at Hotel Lenhsen. I was visiting my son who is stationed in the army and this was the nearest hotel
Good helpful english speaking staff,really good food in the restaurant clean tidy rooms.
Nice clean rooms and good continental breakfast, very friendly and english speaking. No tea and coffee making facilities in rooms
easy to find,kind staff,big parking space,very good quality of food animals should be kept in a special place and not in the room
Warm welcome,room clean and tidy. Breakfast very good plenty of choice. Only minor points but very important, light above bed did not work nor the one above the sink in bath room. No tea/coffee facilities in room.
Location was good for the various golf courses we played. Staff were friendly and helpful and the kegelbarn (bowling lane) was good fun. There's a Chinese buffet and a local pub that are both worth a visit of an evening. It really is very old and in need of refurbishment. It's effectively a block of flats converted into a guest house. The beds were much too soft and led to bad backs the next day. Was expensive for what it was really, you could get cheaper and probably nicer hotels in Roermond or mg.
Food and Service