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Pros. It was conscientious to get to and the indoor pool kept my son and his friend occupied. Not a bad place for a quick stop over.
Cons. It was just a little dated, nothing specifically bad.
Pros. Location
Cons. The room was dirty when we arrived. It had been cleaned but not well. We never received cleaning service. When I called to the front desk they said housekeeping had left for the day. It was approximately 5:00 PM. They said they would send someone with fresh towels. When we returned at 9:00PM there were no towels left. We had to go to the front desk to pick some up. The service in the restaurant was terrible. One waitperson and they couldn't keep up. We waited 20 minutes for menus. Day two was better in terms of service but the waitress decided that the yogurt I ordered should be embellished with blueberries. I am allergic to blueberries. Had to send it back.
Pros. Hotel was very clean
Cons. We were several times getting stuck in the bathroom Unable to open the door Very small bathrooms
Pros. The breakfast!
Cons. Having to walk through the "smoking hall" in order to get to the elevator.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
Guests have praised the comfy beds, friendly staff, and great breakfast options. The hotel also offers a pub/restaurant, a fitness center, and a pool for guests to enjoy.
Is the hotel suitable for families?
Yes, the hotel offers kids meals and a family-friendly environment. Additionally, the spacious rooms and indoor pool make it a great choice for families.
What are the common concerns about the hotel?
Some guests have mentioned uncomfortable beds, cleanliness issues, and the presence of smoking rooms. Additionally, there were concerns about the behavior of some staff members.
What can guests expect from the hotel's dining options?
The hotel features a pub/restaurant with a pleasant atmosphere and accommodating staff. Guests have enjoyed the full sit-down breakfast with multiple options and good service.
Is the hotel pet-friendly?
Yes, the hotel is pet-friendly, and guests have appreciated this feature. However, some guests have noted that there can be loud hallway activity and that the food quality may vary.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Interstate
Some guests mentioned that rooms on the upper floors facing the interstate can be a bit noisy, so consider requesting a room away from this area for a quieter stay.
Check Room Amenities
Before booking, ensure that the room amenities meet your specific needs. Some guests reported issues such as uncomfortable beds, old furniture, and cleanliness concerns, so it's advisable to check the room features thoroughly.
Consider Nearby Dining Options
While the hotel has a restaurant, some guests found the pub/restaurant understaffed during peak times. It might be worth exploring nearby dining options to avoid potential service delays.
Be Mindful of Seasonal Rates
If planning a visit in June, be prepared for potentially higher rates as it is considered the high season. Booking during the low season in January might offer more budget-friendly options.
Accessibility Features
If accessibility is a concern, ensure to request a room with specific features such as a walk-in shower, as some guests reported issues with mobility and room location.
Verify Power and Heating
In colder months, it may be beneficial to verify the status of power and heating at the hotel, as one guest encountered a situation where the hotel had no power.
Check for Smoking Rooms
If sensitive to smoke, it's important to confirm the room type, as a few guests mentioned the presence of smoking rooms, which could impact the overall experience.
Explore Nearby Attractions
The hotel's proximity to attractions such as Colby College Museum of Art and Waterville Opera House makes it convenient for guests interested in local cultural experiences.
Plan for Breakfast
While many guests praised the breakfast, a few mentioned issues with the voucher system and temperature control in the dining area. Planning for potential breakfast crowds and temperature variations could enhance the dining experience.
Consider Parking
The hotel offers free parking, which is convenient for guests with vehicles. However, it's advisable to check for availability during peak times or events in the area.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
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High season | February |
Average price (weeknight) | $171 |
Average price (weekend night) | $200 |
Best Western Plus Waterville Grand Hotel is located at 375 Main Street, 1.3 miles from the center of Waterville. Colby College Museum of Art is the closest landmark to Best Western Plus Waterville Grand Hotel.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Best Western Plus Waterville Grand Hotel.
Yes, Best Western Plus Waterville Grand Hotel offers free Wi-Fi.
Yes, Best Western Plus Waterville Grand Hotel offers free parking.
Best Western Plus Waterville Grand Hotel is 18.8 miles from Augusta. Best Western Plus Waterville Grand Hotel is 43.4 miles from Bangor.
Yes, Best Western Plus Waterville Grand Hotel has a pool onsite.
KAYAK scours the web for all room deals available at Best Western Plus Waterville Grand Hotel in Waterville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western Plus Waterville Grand Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western Plus Waterville Grand Hotel.
Value for money | 6.9 |
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Distance to city center | 1.3 mi |
Nearest Airport | Augusta |
Distance to airport | 18.9 mi |