Pros (+) Nice place, great customer service, clean: wonderful
3 stars
The Wilshire Grand Hotel
350 Pleasant Valley Way, West Orange, NJ 07052, United States
West Orange, NJ
See location+1 973 731 7007Photos of The Wilshire Grand Hotel
Overview
Visiting New Jersey can be an exciting time for many travelers. There is a lot of history and culture here, and it is extremely close to New York City. When travelers are looking for a great hotel in New Jersey, they can look no further than the Wilshire Grand Hotel in West Orange. This hotel has a 24-hour complimentary juice and coffee station, fitness center, complimentary breakfast, pet-friendly rooms, event space, and Sweet Shoppe. There are 89 rooms in the hotel.
Guests can choose from a variety of rooms such as deluxe rooms, suites, and bridal suites. In each guest room, there is a pillow top bed, work desk with chair, hairdryer, eco-friendly toiletries, jet massage showerhead, iPod docking station, microwave, mini fridge, iron, coffee maker, flat-screen television with on-demand movies, in-room safe, and laundry. Guests can dine at the Primavera Restaurant or have room service brought up to their room.
In this area of New Jersey, there is a lot for guests of the hotel to experience. They can see Seton Hall University, Prudential Center, South Orange Performing Arts Center, Terhune Gardens, Turtle Back Zoo, Verona Park, and Wellmont Theatre. Guests of the hotel will get an authentic look at what life in New Jersey is like while they are staying here.
.Booking a room here is straightforward and guests of the hotel will be happy when they check in. They will enjoy the service from the staff here, and they will feel like they are guests in their own home.
Latest deals for The Wilshire Grand Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Wilshire Grand Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Shuttle service (free)
- Business center
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Family rooms
- Garden view
- Inner courtyard view
- Storage available
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
Kitchen
- Electric kettle
- Kitchenware
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Things to do
- Gift shop
- Board games/puzzles
- Golf
- Cycling
- Evening entertainment
- Mini-golf
- Night club
- Hiking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Shared lounge/TV area
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- Shuttle service (free)
- EV charging station
- Airport shuttle
Dining
- Restaurant
- Bar/Lounge
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
Outdoor
- Garden
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool and spa
- Hot tub
Fitness
- Fitness center
Reviews of The Wilshire Grand Hotel
8.1
Very good
869 verified ratings
Wonderful
426
Very good
158
Good
96
Okay
55
Fair
44
Mediocre
32
Poor
58
Summary of reviews
Guests say
Guests appreciated the hotel's great location and spacious rooms, often highlighting the cleanliness and charm of the accommodations. However, many reviews pointed out issues with service, particularly regarding staff responsiveness and noise levels. The breakfast offerings were also criticized for their quality and variety, indicating a need for improvement in this area.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
599 reviews
8.2 out of 10
68 reviews
8.9 out of 10
82 reviews
8.8 out of 10
6 reviews
All reviews
Pros (+) Location
Cons (-) Staff member was VERY disrespectful treated me with no respect more so acted like I shouldn't be at this hotel while my kids were present. garbage n cardboard boxes outside my window when I opened curtain. Nothing was done by mgt staff after I complained only I will speak with him. iF this is the SERVICE that this hotel provides then I will never return and I will tell everyone about my bad experi...
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Pros (+) Full complement of bath supplies. Clean, roomy accommodation. Quiet room.
Cons (-) Only problem was missing tv remote the first night. In looking for it I found lots of dust and a baby sock behind the headboard.
Pros (+) The hotel was very nice and the staff we met were very helpful and friendly. We will stay there again.
Pros (+) Awesome place. I would recommend to families and business travelers alike.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at The Wilshire Grand Hotel?
The complimentary breakfast at The Wilshire Grand Hotel offers a variety of options, including omelets, bacon, fresh danishes, and fresh fruit, with the menu changing daily to provide a great selection.
Are there any specific amenities for guests with pets at The Wilshire Grand Hotel?
The Wilshire Grand Hotel offers pet-friendly rooms, ensuring that guests can bring their furry companions along for a comfortable stay.
What are the parking options available at The Wilshire Grand Hotel?
Guests at The Wilshire Grand Hotel can take advantage of free parking and an EV charging station, providing convenient options for both regular and electric vehicles.
How is the cleanliness and maintenance at The Wilshire Grand Hotel?
The hotel and rooms at The Wilshire Grand Hotel are described as clean and comfortable, with daily housekeeping and a staff that ensures a spotless and well-maintained environment for guests.
When is the best time to visit The Wilshire Grand Hotel?
The high season at The Wilshire Grand Hotel is in July, offering an ideal time for travelers to experience the hotel's warm atmosphere, friendly staff, and convenient location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Complimentary Breakfast
Many guests praised the quality and variety of the complimentary breakfast. It's a great way to start the day without having to worry about finding a place to eat.
Consider Bringing Your Pet
The hotel offers pet-friendly rooms, making it convenient for those traveling with their furry companions. Just be aware that charges may apply.
Explore Nearby Attractions
The hotel's proximity to attractions such as Turtle Back Zoo and Eagle Rock Reservation makes it an ideal base for exploring the area. Take some time to visit these nearby spots.
Check Room Amenities
Some guests mentioned that certain amenities, such as ice machines and shower stoppers, were not functioning properly. It may be helpful to check the functionality of these amenities upon arrival.
Be Mindful of Noise Levels
A few guests reported excessive noise late at night, which the hotel was unable to address. Light sleepers may want to take this into consideration.
Request a Room Away from Elevator
Some guests noted that the noise from the elevator was disruptive. If you're sensitive to noise, consider requesting a room away from the elevator.
Consider Bringing Your Own Toiletries
While the hotel provides toiletries, some guests found them to be inadequate. Bringing your own toiletries might ensure a more comfortable stay.
Check for Special Offers
Some guests mentioned discrepancies in charges, such as a higher fee for bringing a pet than advertised. It might be beneficial to confirm all charges before booking.
Inquire About EV Chargers
If you have an electric vehicle, it's worth inquiring about the availability of EV chargers, as some guests noted that non-electric cars were occasionally parked in those spots.
Location
350 Pleasant Valley Way, West Orange, NJ 07052
What's nearby
- Eagle Rock Reservation1.1 mi
- Essex County Country Club1.6 mi
- Rock Spring Club3 mi
- Turtle Back Zoo3.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Wilshire Grand Hotel
Low season | May |
|---|---|
High season | October |
Average price (weeknight) | $120 |
Average price (weekend night) | $206 |
When to book a room at The Wilshire Grand Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Wilshire Grand Hotel
FAQs when booking at The Wilshire Grand Hotel
Nearby hotels and places to stay
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See most recommended stays in West OrangeGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Newark |
Distance to airport | 9.1 mi |
Everything you need to know for your stay in West Orange
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