Guest reviews of Hilton Whistler Resort & Spa
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All Reviews
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Couples
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Families
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Overall Rating
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9.3 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." 9.2 "Close to winter sports facilities , according to 92%." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.5 "Great service."9.3 "93% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." 9.6 "96% said theconcierge service was amazing ." 8.0 "80% werehappy with the room service ." 10.0 "100% said therecreation staff was great ." 10.0 "100% wereimpressed by the valet service ." -
6.3 "Rooms are ok."6.9 "69% thought the
kitchenette was ok ." -
4.9 "Breakfast is below average."3.8 "62% said the
breakfast was too expensive ." -
4.5 "Vibe wasn't good."1.5 "85%
criticized the unstylish hotel ." -
4.0 "Value below average."3.8 "62% said the
breakfast was too expensive ." -
2.8 "Disappointing internet connection."2.5 "75% said the
wifi quality was bad ."
Overall Rating
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9.2 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." -
8.4 "Great service."9.3 "93% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." 9.7 "97% said theconcierge service was amazing ." -
7.0 "High comfort."
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6.7 "Average cleanliness."6.8 "Only 68% said
rooms were clean enough ." -
5.9 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ." 5.2 "For only 52%, thebathroom was ok ." -
4.2 "Vibe wasn't good."1.4 "86%
criticized the unstylish hotel ." -
4.0 "Value below average."
Overall Rating
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9.4 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." -
8.6 "Great service."9.5 "95% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." -
7.3 "Wellness & sports facilities were pleasant enough."
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7.0 "Good pool."
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6.6 "Food is average."
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6.4 "Rooms are ok."6.2 "62% thought the
kitchenette was ok ." -
4.9 "Breakfast is below average."
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4.7 "Vibe wasn't good."1.4 "86%
criticized the unstylish hotel ." -
3.9 "Value below average."
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2.7 "Disappointing internet connection."2.4 "76% said the
wifi quality was bad ."
Overall Rating
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9.2 "Terrific location."
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8.3 "Great service."
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6.4 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
They were more than accomidating, they have an awesome party on thursdays called Swedish apres ski I believe. The staff was really nice and courteous and our room was very nice, spacious and had a full kitchen. Walk to the lift and all the hot spots in town takes about 3-5 minutes depending on how hungover you are from the previous night! Whistler is a great time, I would suggest it to anyone! The hot tub outside is very small and it's also not warm enough to be refreshing. For me a temperate hot tub is essential to help with sore muscles from skiing/ boarding. Also they let little kids in the hot tub. Although I love kids, I'm not trying to hear them screaming/playing while I'm trying to relax on my vacation in the hot tub. However the indoor hot tub is a touch warmer but still not warm enough.
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8.0review from
Large room, centrally located in whistler village Tried the Hilton thinking it was a step up but was disappointed. Beyond a larger room I have stayed at better 3* hotels and got better service and the same location. Ski arrangements with summit sports was inconvenient with lines of people (no priority) and limited service yet paid a premium!! Cheaper to rent with black tie or intersport with better quality equipment! Will not stay at the Hilton again... to top it all as I went through a 3rd party they didn't honor m'y HH membership! Guess my business will go elsewhere next time
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10.0review from
Staff were extremely helpful and friendly.
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8.0review from
Location and staff were excellent dental floss left under corner of bed on floor. When you purchase on a discount website the hotels tend to give you rooms in the older part of the hotel etc.
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9.7review from
Thè central location makes up for any thing that might have been wrong.
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4.6review from
For a Hilton it felt very dated, and basic. Honestly felt like staying at a Super 8. Was very surprised given the Hilton brand. The bed was very soft, to the point of providing very little support.
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10.0review from
the staff was very responsive to our calls about noisy radio in the next room,
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9.3review from
The room was actually clean, staff was super friendly and outgoing. Parking was $30.00 a night, I know all the hotels in Whistler charge for parking but paying $100.00 after taxes on top of the cost for the room for 3 nights just for parking seems a little steep.
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6.0review from
It was close to the village and activities.
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7.7review from
Location on edge of main village, rooms are a good size and well furnished. Sound insulation is good, bed very comfortable. All staff I met were very helpful and a pleasure to deal with. Charge of 25 CAD per day for car parking is high. No oven in the room only hob and microwave.
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7.3review from
Good Location Excellent Facilities
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6.7review from
Room was great, perfect for what we needed, staff at the front desk had a really hard time explaining the charges to our credit card, when all they needed to say was its a damage deposit.
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8.0review from
The Hotel is beautifully positioned right in the heart of Whistler. The quality of everything about the Hotel is superb.
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7.6review from
The suite was clean, comfotable and reasonably priced. A really good stay. We were upgraded from a room to a suite. Nice..........
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7.2review from
We were upgraded to a large room with kitchenette. If was comfortable with good TV.
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7.2review from
We spent 10 days travelling, and this was the only hotel that did not offer a continental breakfast or free parking. The price to park was outrageous, and we still had to park a long way from the door.
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6.0review from
setting
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8.0review from
They were more than accomidating, they have an awesome party on thursdays called Swedish apres ski I believe. The staff was really nice and courteous and our room was very nice, spacious and had a full kitchen. Walk to the lift and all the hot spots in town takes about 3-5 minutes depending on how hungover you are from the previous night! Whistler is a great time, I would suggest it to anyone! The hot tub outside is very small and it's also not warm enough to be refreshing. For me a temperate hot tub is essential to help with sore muscles from skiing/ boarding. Also they let little kids in the hot tub. Although I love kids, I'm not trying to hear them screaming/playing while I'm trying to relax on my vacation in the hot tub. However the indoor hot tub is a touch warmer but still not warm enough.
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8.0review from
Large room, centrally located in whistler village Tried the Hilton thinking it was a step up but was disappointed. Beyond a larger room I have stayed at better 3* hotels and got better service and the same location. Ski arrangements with summit sports was inconvenient with lines of people (no priority) and limited service yet paid a premium!! Cheaper to rent with black tie or intersport with better quality equipment! Will not stay at the Hilton again... to top it all as I went through a 3rd party they didn't honor m'y HH membership! Guess my business will go elsewhere next time
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10.0review from
Staff were extremely helpful and friendly.
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8.0review from
Location and staff were excellent dental floss left under corner of bed on floor. When you purchase on a discount website the hotels tend to give you rooms in the older part of the hotel etc.
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9.7review from
Thè central location makes up for any thing that might have been wrong.
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10.0review from
the staff was very responsive to our calls about noisy radio in the next room,
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9.3review from
The room was actually clean, staff was super friendly and outgoing. Parking was $30.00 a night, I know all the hotels in Whistler charge for parking but paying $100.00 after taxes on top of the cost for the room for 3 nights just for parking seems a little steep.
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8.0review from
The Hotel is beautifully positioned right in the heart of Whistler. The quality of everything about the Hotel is superb.
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7.7review from
Location on edge of main village, rooms are a good size and well furnished. Sound insulation is good, bed very comfortable. All staff I met were very helpful and a pleasure to deal with. Charge of 25 CAD per day for car parking is high. No oven in the room only hob and microwave.
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7.3review from
Good Location Excellent Facilities
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6.7review from
Room was great, perfect for what we needed, staff at the front desk had a really hard time explaining the charges to our credit card, when all they needed to say was its a damage deposit.
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7.6review from
The suite was clean, comfotable and reasonably priced. A really good stay. We were upgraded from a room to a suite. Nice..........
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7.2review from
We were upgraded to a large room with kitchenette. If was comfortable with good TV.
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7.2review from
We spent 10 days travelling, and this was the only hotel that did not offer a continental breakfast or free parking. The price to park was outrageous, and we still had to park a long way from the door.
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