Wisconsin Dells Resorts

We made several calls to service bathroom and heater and person came after 45min and said nothing he can do about it. They said all is working while they could not get heater blow hot air. It was blowing cold air.

The indoor waterpark was a lot of fun. Slides were very fun and the Flyin Mayan was a great boat ride. Go to the indoor waterpark in the morning to avoid lines. Arcade was fun as well, a little small but my son had a lot of fun there. The general decor was very well done. Riverwalk is very nice touch. The outdoor waterpark is fun, but small compared to competitors I believe and thought it would have been bigger. Definitly they would need to upgrade the outdoor park. Room smelled like old wet clothes and cleaning crew did not vacuum the room (this was obvious). Bed comforters not very comfortable. Air conditioners are loud, you can hear air conditioners from the room above you as well. The fan in the bathroom is very loud and you cannot shut it off so if you want to turn on the light in the bathroom before sleeping, prepare for some noise. Phone system is confusing, had buttons for all the areas (waterpark, front desk, retaurant, etc), but they don't work so have to call 0 to get operator to direct your calls. I ask staff when is the fireworks for 4th of July, where should we go. The cleaning staff don't know some of these little things and always have to go to the front desk or call 0 on the phone. I think for a "resort" there should be a program to ensure all staff knows about the activities going on. We also did mini golf, and it would have been perfect, but they didn't have any fountains turned on so you see a lot of mossy covered puddles and for me if I shell out about 7 dollars for mini golf, part of the experience is the fountains being on. No soap or shampoo in the waterpark either. Wave pool is very small and not what I would expect from a wavepool and it is far away from the outdoor waterpark.

One of the queen beds was severly dipped in the center making it horrible to sleep in. There also appeared to be mik

Really good price from Kayak, which made our first time at the Dells rather enjoyable. Basic amenities compensated for, which is perfect when exploring the Dells. The most important spots of the indoor pool area were usable, which is perfect for bad weather. The resort was going through some renovations at the time, which robbed us the sports bar, half of the arcade, and a third of the park under repairs. No continental breakfast, and management was a little disorganized while we were there.

Location was good Sheets streched out, so didn't stay on bed, which was very hard. Porch light near window and no shades, so was very bright. No options for fragrance-free towels and sheets. Older place, but could be made more comfortable by having extension cords so could be by mirror when using hair dryer/curling iron.

Receptionist was very courteous, BEWARE; I booked 3 rooms online w. Kayak using my credit card. When we got there they said their card machine was down, we can pay with cash or personal check. BE AWARE - - You might pay Twice. 3 rooms only one TV worked, 1 room was in total disarray when we were told they were ready.( No towels, bedding on the floor, not cleaned etc. )