Wisconsin Dells Resorts

We appreciated the free parking to the theme parks and access to the private water park the only resort guests were able to use. I did not like that there was so many buildings of the resort. We were building 25 out of 30 something and it was the furthest from the main building and parks. It would have been nice if was disclosed upon reservation that the building might not be on the main resort. The room itself was okay, but there were a few bugs and the bathroom sink had large chips in it. The building Pool area was unavailable, windows blacked out /door locked, it would have been nice to relax by the pool during down time. For being such a large attraction of the Dells, I would have thought Mount Olympus would take better care of all their properties, not just main building and parks.

Room was available earlier than check in time. Too far away from main resort/waterpark. Rooms do not look like the ones adverised. Heater didn't work properly, toilet didn't flush properly. Door to room wouldn't open sometimes. Waterpark is too small for the number of people that stay there. Front desk completely ignored my complaints.

Park was great, hotel was okay. Hotel stay was a joke for what we paid. We were in bldg 12 and so far from the park with a very basic room with no pool or game room or breakfast or anything. Rediculous for what we paid for a night.

We made several calls to service bathroom and heater and person came after 45min and said nothing he can do about it. They said all is working while they could not get heater blow hot air. It was blowing cold air.

Bags of garbage everywhere. Secure building doors that would not secure. Too far from resort given wrist bands that we could not use for anything because they were closed.

Good fun at the water park with the grand kids. Accommodations were average.

Grounds were nice layout was nice Mold in tub, in door and blood on bathroom walls. Then found drain was dirty with hair I don't think bathroom was ever cleaned

The indoor waterpark was a lot of fun. Slides were very fun and the Flyin Mayan was a great boat ride. Go to the indoor waterpark in the morning to avoid lines. Arcade was fun as well, a little small but my son had a lot of fun there. The general decor was very well done. Riverwalk is very nice touch. The outdoor waterpark is fun, but small compared to competitors I believe and thought it would have been bigger. Definitly they would need to upgrade the outdoor park. Room smelled like old wet clothes and cleaning crew did not vacuum the room (this was obvious). Bed comforters not very comfortable. Air conditioners are loud, you can hear air conditioners from the room above you as well. The fan in the bathroom is very loud and you cannot shut it off so if you want to turn on the light in the bathroom before sleeping, prepare for some noise. Phone system is confusing, had buttons for all the areas (waterpark, front desk, retaurant, etc), but they don't work so have to call 0 to get operator to direct your calls. I ask staff when is the fireworks for 4th of July, where should we go. The cleaning staff don't know some of these little things and always have to go to the front desk or call 0 on the phone. I think for a "resort" there should be a program to ensure all staff knows about the activities going on. We also did mini golf, and it would have been perfect, but they didn't have any fountains turned on so you see a lot of mossy covered puddles and for me if I shell out about 7 dollars for mini golf, part of the experience is the fountains being on. No soap or shampoo in the waterpark either. Wave pool is very small and not what I would expect from a wavepool and it is far away from the outdoor waterpark.

Really good price from Kayak, which made our first time at the Dells rather enjoyable. Basic amenities compensated for, which is perfect when exploring the Dells. The most important spots of the indoor pool area were usable, which is perfect for bad weather. The resort was going through some renovations at the time, which robbed us the sports bar, half of the arcade, and a third of the park under repairs. No continental breakfast, and management was a little disorganized while we were there.

One of the queen beds was severly dipped in the center making it horrible to sleep in. There also appeared to be mik

Location off highway is convenient, and staff was friendly. We stayed for the low room rate, but quickly found out why when we arrived. This is not a 3 star Dells resort; more of a 1 or 2 star budget/value hotel. The resort is old and outdated with subpar facilities and amenities. Our room was dirty/grimy (e.g., popcorn pieces still on the floor from a previous guest), and was not stocked with bath towels, hand towels, and wash cloths. This is not a 3 star Dells resort.

Receptionist was very courteous, BEWARE; I booked 3 rooms online w. Kayak using my credit card. When we got there they said their card machine was down, we can pay with cash or personal check. BE AWARE - - You might pay Twice. 3 rooms only one TV worked, 1 room was in total disarray when we were told they were ready.( No towels, bedding on the floor, not cleaned etc. )