Guest reviews
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Overall Rating
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9.1 "World class service."9.6 "96% found the
staff to be very friendly ." 7.6 "76% thought theservice was very professional ." 7.1 "71% said thereception staff was great ." 8.6 "Housekeeping was great , according to 86%." 10.0 "Lovely bar service , according to 100%." -
9.0 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 8.6 "86% thoughtparking was inexpensive ." 10.0 "City centre within easy reach , said 100%." -
8.3 "Breakfast is good."
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6.0 "Food is average."
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5.6 "Internet is average."
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5.5 "Average cleanliness."6.0 "Only 60% said
rooms were clean enough ." 5.0 "Cleanliness of the bathroom was average , said 50%." -
5.4 "Rooms are ok."6.0 "Only 60% said
rooms were clean enough ." 5.0 "Cleanliness of the bathroom was average , said 50%." 5.0 "For only 50%, thetv was ok ." 5.0 "Only 50% thought theair conditioning was adequate ." -
5.1 "Average comfort."5.0 "Only 50% thought the
air conditioning was adequate ." -
3.5 "Vibe wasn't good."1.6 "84%
criticized the unstylish hotel ." 3.0 "70%didn't like the unstylish hotel ." 3.3 "For 67%, thelobby entrance was sub-standard ." -
3.5 "Bad amenities."3.5 "65% thought the
building wasn't nice ." 4.6 "54%complained about the elevator ." 1.8 "82%didn't like the architecture ." 2.0 "80% thought thefacilities needed updating ." 3.3 "For 67%, thelobby entrance was sub-standard ."
Overall Rating
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9.1 "World class service."9.7 "97% found the
staff to be very friendly ." 8.1 "81% thought theservice was very professional ." 7.3 "73% said thereception staff was great ." -
9.0 "Terrific location."
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8.3 "Breakfast is good."
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6.1 "Food is average."6.3 "Only 63% were
satisfied with the menu ." -
5.9 "Rooms are ok."6.4 "Only 64% said
rooms were clean enough ." -
5.8 "Average cleanliness."6.4 "Only 64% said
rooms were clean enough ." -
5.6 "Average comfort."
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3.6 "Bad amenities."3.6 "64% thought the
building wasn't nice ." 4.7 "53%complained about the elevator ." 1.6 "84%didn't like the architecture ." -
3.4 "Vibe wasn't good."1.8 "82%
criticized the unstylish hotel ." 2.7 "73%didn't like the unstylish hotel ."
Overall Rating
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9.1 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.1 "Terrific location."
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8.2 "Breakfast is good."
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6.4 "Food is average."
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6.0 "Rooms are ok."6.1 "Only 61% said
rooms were clean enough ." -
5.7 "Average comfort."5.2 "For only 52%, the
noise level was all right ." -
5.6 "Average cleanliness."6.1 "Only 61% said
rooms were clean enough ." -
3.6 "Vibe wasn't good."1.4 "86%
criticized the unstylish hotel ." -
3.6 "Bad amenities."3.6 "64% thought the
building wasn't nice ." 4.7 "53%complained about the elevator ."
Overall Rating
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9.0 "Terrific location."
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8.8 "Great service."9.5 "95% found the
staff to be very friendly ." -
8.5 "Breakfast is good."
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6.2 "Food is average."
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5.0 "Average comfort."
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5.0 "Average cleanliness."5.6 "Only 56% said
rooms were clean enough ." -
5.0 "Rooms are ok."5.6 "Only 56% said
rooms were clean enough ." -
3.6 "Bad amenities."3.6 "64% thought the
building wasn't nice ." 4.8 "52%complained about the elevator ." -
3.4 "Vibe wasn't good."3.3 "67%
didn't like the unstylish hotel ." 1.6 "84%criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.0review from
Beach Front Location / Friendly Staff. Having to pay £2.50 every day to park outside in the street /Only Itailan food on the menu / No restaurant [closed] having to eat in the Bar.
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5.0review from
Convenient location for visiting local college. Noisy room due to water/gas pipes near room
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7.0review from
The staff was absolutely wonderful - very friendly and helpful, and not homophobic! My partner and I felt very welcome, and we have already recommended it to both gay and straight friends.
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7.7review from
Light, well furnished comfortable room with sea views to the side, balcony and windows that opened.
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7.3review from
Excellent position with a very good bar facing the sea. The Italian menu in the was very good and the food was excellent.
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6.0review from
We were upgraded to Honeymoon suite - which was lovely after 48 years of marriage!!!!
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5.2review from
receptionist looked after our check-in needs well. (Early departure next day, so great care to ensure we had a quiet room.) very basic furnishings - not representative of a four star (this explains the following two answers)
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6.0review from
Clean, comfortable, bar open till late. Minor quibbles. They got the bill wrong. They charged my account after one night even though I was staying for two. Also they might turn the disco music down a tad lower in the bar than on the dance floor. Can't hear what anyone says!
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6.8review from
The staff were very friendly, helpful and polite. The room was clean and comfortable with nice decor. the bathroom was very strange. You had to go up stairs to get to the main part of the bathroom but the ceiling didn't get any higher. As my boyfriend is 6'4" he had to stoop whenever he went to the bathroom and even I at only 5'6" couldn't stand in the shower. In this respect I'm pleased we only stayed one night in the hotel as it wasn't very nice. Also the noise from the nightclub was excessive - it kept me awake for an hour or so, perhaps better sound proofing would be good. However, it was a very nice hotel and I would stay there again if I was staying in the area.
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8.0review from
Very attentive and professional people within the team operating the Burlington Hotel not applicable
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7.0review from
The staff was absolutely wonderful - very friendly and helpful, and not homophobic! My partner and I felt very welcome, and we have already recommended it to both gay and straight friends.
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7.7review from
Light, well furnished comfortable room with sea views to the side, balcony and windows that opened.
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7.3review from
Excellent position with a very good bar facing the sea. The Italian menu in the was very good and the food was excellent.
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6.8review from
The staff were very friendly, helpful and polite. The room was clean and comfortable with nice decor. the bathroom was very strange. You had to go up stairs to get to the main part of the bathroom but the ceiling didn't get any higher. As my boyfriend is 6'4" he had to stoop whenever he went to the bathroom and even I at only 5'6" couldn't stand in the shower. In this respect I'm pleased we only stayed one night in the hotel as it wasn't very nice. Also the noise from the nightclub was excessive - it kept me awake for an hour or so, perhaps better sound proofing would be good. However, it was a very nice hotel and I would stay there again if I was staying in the area.
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4.0review from
Beach Front Location / Friendly Staff. Having to pay £2.50 every day to park outside in the street /Only Itailan food on the menu / No restaurant [closed] having to eat in the Bar.
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5.0review from
Convenient location for visiting local college. Noisy room due to water/gas pipes near room
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6.0review from
We were upgraded to Honeymoon suite - which was lovely after 48 years of marriage!!!!
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5.2review from
receptionist looked after our check-in needs well. (Early departure next day, so great care to ensure we had a quiet room.) very basic furnishings - not representative of a four star (this explains the following two answers)
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6.0review from
Clean, comfortable, bar open till late. Minor quibbles. They got the bill wrong. They charged my account after one night even though I was staying for two. Also they might turn the disco music down a tad lower in the bar than on the dance floor. Can't hear what anyone says!
