Worthington Hotels

An older facility. Plenty of food choices within a 2 minute drive. Some food within walking distance. Minutes from the highway. Just needed a place to sleep, this fit the bill.

Temperature was comfortable but everything felt a little damp.

The facility was clean. The management was pleasant

Somewhat dated including an older tube type TV Would be nice to have flat screen. The bathroom was very small but there is little you could do to remedy that problem. That said it was spotlessly clean.

Clean

Bed was very hard Called morning of checkout to ask if it was ok that we would be a little late at checkout. The lady took a pregnant pause, huffed and said checkout is at 11:00 I know this and that is why I am asking for some extra time. She finally said it can be NLT noon, like she personally was doing me a favor. Very rude.

The staff was very friendly.

While the room appeared to be cleaned nicely by the staff, the carpet was gross, ground in dirt and oil/grease stains everywhere, paint was peeling, bed rock hard and pillows were very old. It was disgusting. Walls were thin, parking area was dark. Turns out I paid more than the current price of the room booking Priceline via Kayak. I knew the name of the hotel before I booked. When I arrived I asked the price and it was less than what I paid. The clerk said they even raised rates that evening based on occupancy increase from earlier that day. I had booked a couple of days in advance. The clerk said Priceline must not have their Fall rates and probably quoted the Summer rates. Very dissatisfied with the entire experience. I don't know that I will use Priceline again, and I won't ever stay at this chain again. Using Priceline is supposed to offer lower rates, but it did not in this case.

Good ate atmosphere and good price

The receptionist was not friendly and didn't even smile

Great breakfast and close to the Columbus Zoo. Also liked that the coffee station was always available. Kids had fun swimming in the outdoor pool before dinner.

The television was broken in one of our rooms and upon apology from management, they said I would be fully refunded the cost of this room to my credit card.

Clean

Don't get credit fir stays when it's ordered online

Nothing

It was dirty

We stayed in a king suite and for the money it was well worth it. Only stayed one night but would make an excellent extended stay. Our room had its own living room and full kitchen. Plus the main lobby had a complementary dvd library and full hot breakfast in the morning. Did not enjoy the pool or any other facilities outdoors bc it was freezing out but overall a great stay

large room and comfortable bed

no UBS ports in the room, didn't realize the fee for one night with my dog was $100

The space was nice, and the suites were rather modern, with many amenities provided. The room was clean and comfortable as well.

I had expected the fireplace to be a gas fireplace, as previous experiences at hotels that had fireplaces in their rooms/suites were gas fireplaces. So it was disappointing to not have used the fireplace when that was a feature I was really looking forward to. Additionally, sound from outside the suite was very noticeable, which was a little disappointing, but understandable.

Modern decor, great facilities. Continental breakfast had a ton of options, and they did a great job of keeping everything fresh and full. We stayed for one night in a king suite, and it was huge. Room was decorated with really cute decor, and bed was very comfortable. Got a great deal off of kayak, would 100% recommend this hotel.

Wish we could have stayed longer!

Cleanliness and wonderful breakfasts

no

We loved how clean the hotel was, enjoyed the food very much. The staff was very nice. I give this hotel an 11

I don't have one bad thing to say about the hotel

The room was good.

The bathroom could have been cleaner... exhaust fan was very dirty, floor hadn't been swept. We found a muffin under one of the beds. The whole place smelled of smoke.

After seeing some negative reviews my wife as I were extremely pleased with our stay. The room was very clean and the staff was friendly. We will definitely stay here again when we visit columbus.

the staff was nice

Slapping on new paint and updating some fixtures doesn't fix all of the issues. For $120 a night I would have expected way better. There were gross stains on the wall and worst of all, someone else's body hair on the bathroom towels. Good thing I brought my own. I went out on a limb to give red roof in another chance and learned my lesson. The other reviews made it seem like this place is was at least a good place to stay. I would not recommend it at all. Take your $100+ a night and stay somewhere nice.

Staff was friendly

Lack of breakfast options, which we knew at time of booking but it's rare these days to stay in a hotel without some sort of continental breakfast.

The room was very clean and comfortable...NO bugs!! The first room we had, the heater did not work. We then were moved to an alternate room which also was clean and which the heater worked! Howeverm the sink drain did not completely drain the water until a long, long time after use. The staff were very friendly and respectful and were helpful in every way. The parking lot was well lit and easily accessable.

The staff was friendly. The room was clean. The beds were comfortable.

Hilton Garden Inns are nice to sleep in and rest, but they typically charge for breakfast. This particular one had extensive road construction nearby and it was difficult to get to from the direction I approached it from.

Location

It was being remodeled and Kayak didn't tell me, so no pool, no work out room, almost no parking, equipment blocking halls, construction in early morning

Our stay was Quiet and restaurants was closed so we could eat without driving a lot to fine a restaurant

When we arrived, the staff at Crown Plaza told us they were having some issues with rooms. However, they sent us to the Drury down the road, an even better hotel, and paid for everything! Fantastic customer service!

I left something behind and called them when I got home and noticed it missing. They sent it to me and I had it back within two days. I truly appreciated this.

We had trouble with our keys not working all three days we were there.

Mattresses were hard as a rock. Neglected to provide vouchers for the free meals on my second night.

dirty and old; rooms need renovation badly

We got a super deal online during the Christmas holidays when the hotel was relatively empty. The reception staff greeted us cheerfully when we arrived in the middle of the night and gave us a room upgrade that gave our family a little extra space and more restful sleep than we would have had otherwise. The room was fantastic, and the breakfast bar more than met our needs. Since we were traveling and on a tight schedule, we weren't able to stay for a Christmas event in the ballroom later that day, but the staff took us and our children on a tour of the carnival set-up. Every staff member we encountered was extremely friendly and professional. The on-site Starbucks was a bonus. Thanks to Frederic and all the staff in Columbus for their generous hospitality.

We actually thought we made reservations at the Holiday Inn Express near the Easton Center, so when we arrived we found we needed to go to a different hotel. The location worked out fine, but my son's apartment was closer to the one near the Easton Center. Either way, we would have had to get in the car to go anywhere, so no difference. It really was just a place to sleep, never looked at pool or work out facility. They did try really hard to make continental breakfast nice.

Unusual location tucked back behind a strip mall, guess that is not really a "con", it was just hard to see how to enter the parking lot. Room was clean and we were just sleeping there, but stale deodorizer smelling air . . . More fresh air would be nice.

Location and good customer service.

The room odor!carpet need to be cleaned because it smells extremely bad when you enter the room.

Let's see, from the moment we got there we told there was no breakfast included like the original ad stated. Also, the pool was not open since they hadn't gotten the ok that it passed inspection. (Right here I would have asked to cancel my booking, but there are no cancellations allowed) our room was around back, as we unloaded the car we were ogled by the resident group of Mexicans that were blasting music from the trunk speakers of their car... we get to the room where we discover holes in the curtains, holes in the bedspreads and little ants all over in the bathroom. The shower plate is falling off the wall, windows have been sealed shut, the electrical outlets are loose on the wall and the mini fridge door doesn't open unless you lean it back off the carpet. Coming to grips with all of this, my friend comes out of the bathroom and announces that the toilet doesn't flush. I called the front desk only to be told that they do not have a plunger or another room available. But rest assured, they would not hold us accountable for damages !!!!

I liked it well enough, no breakfast as the restaurant in the hotel just changed hands but staff was helpful, WiFi actually worked in my room.

The hotel was very clean, the staff was extremely friendly. Very nice sized rooms. Everything was great about this hotel

Nothing

Location and price

Room was crowded

The kitchen is a great touch, and it's always great to have the option to cook for yourself. Really close to the shops and easy to find somewhere to eat. The staff was top-notch, and were very accommodating.

Fairly high price for the area/amenities, but I booked during a very busy weekend in the area. The room was a bit small, not much room at all around the bed. Shower was somewhat dirty/old looking.

The room was large.

The room smelled a little like someone had smoked in there previously.

Great locations, friendly staff, super quick check in. Restaurants within walking distance.

Shower needs some attention - the shower-head specifically.

Close to where I wanted to be & no surprises

Everything was fine

Not much

Room smelled outlets wore out so charger would not stay bathroom door would not close not a very well maintained place

The bed was NOT comfortable! The bathtub would not drain.

The hotel is nicely located and the property is clean and well maintained. The amenities (full size refrigerator, two burner stove, large desk, etc) are ideal for the extended stay business traveler. The free dvd library and lending of board games and cooking devices such as crock pots and juicers are a very nice touch.

Being on the side of the hotel facing the airport runways meant the noise from airplanes landing and taking off came right into the room. The extremely noisy through the wall heating and air conditioning unit cycled on and off every 5 minutes. It's placement was less than a foot from the bed which made it impossible to sleep. The reservation was for a queen size bed but my wife and I were disappointed to find a full size bed in the room. The mattress was extremely hard and very uncomfortable and the pillows very small resulting in a very restless night of no sleep.