Pick-up location | Worthington |
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Car types | |
Rental locations | 0 |
Airport locations | 0 |
Mini |
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Compact |
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Standard |
Full-size |
Luxury |
Minivan |
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2 locations in Worthington
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10.0 Wonderful
Oct 2020
Cons:
Satisfied customer.2.0 Poor
Aug 2020
Cons:
I missed my scheduled meeting because of you guys. After I drove 30 miles, I see the maintenance required sign. I had to drive from Columbus(OH) to Providence(RI). Called the customer, to report and they said another car will be ready at Cleveland airport. But they refused for an exchange. After wasting 2-3 hours - explaining about the situation, I had to reserve another car at Cleveland and take it from there on .7.2 Good
Aug 2020
Pros:
YesCons:
Wash car10.0 Wonderful
Jul 2020
Pros:
Drop off was, Pull up unload and get going. Very easyCons:
Have insurance policy collected prior to arrival would be great. I could not find mine and it was frustrating. It was my fault thinking it would be ok to just use company insurance.8.4 Very good
Dec 2019
Pros:
Everyone was very friendly.Cons:
The trunk was a little small or an odd shape. Also the car started ok, but starting sounded a little painful2.0 Poor
Dec 2019
Pros:
Encounters with Hertz staff were very uneven. Kudos to the folks at the Dublin office (renting cars out of a car dealership location). Airport encounter was very disappointing.Cons:
My main issue was not with Hertz but with the KAYAK system. Though I have years of extensive travel, this was the first time I remember using KAYAK. I have never had an issue before when the advance booking I made was not at the airport (or adjacent to the airport) location. KAYAK gave me a great rate, but 20 miles away. I spent $40 to get over to the rental car location. The airport staff at Hertz was not helpful....sure we can honor your reservation at this location. The daily rental price would not be $35 a day but $75 a day. I don't have time to go back and dig through the ways this reservation got off-track, but I don't think I'll use KAYAK again.4 locations in Worthington
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10.0 Wonderful
Nov 2019
Pros:
Yes3.6 Poor
Apr 2017
Cons:
Billing all messed up over charged me twice and still waiting on them to credit me. Your linking is not good at all to validate pricing.2 locations in Worthington
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8.0 Very good
May 2021
Pros:
staff was excellent. She replaced the class of vehicle I was supposed to receive due to the fact that Budget overbooked.10.0 Wonderful
Mar 2021
Pros:
Staff was friendly, making the experience fast and seamlessly easy.Cons:
Check the inside of vehicle for loose trash. Only a couple pieces of wrapped candy were in the back seat that needed disposed of.8.0 Very good
Mar 2021
Cons:
The cost was higher than would have liked for the 1 day but, miles I didn't put on my personal car.9.2 Wonderful
Aug 2020
Pros:
Friendly staff, great low mileage car, cleanCons:
Later drop off time10.0 Wonderful
Jul 2017
Pros:
I found the rental was very professional and there was no problems with the rental car. I will be happy to rent again in the future from this location. Henry English8.4 Very good
Apr 2017
Pros:
Quick check-out, friendly employeeCons:
Hard to find.2 locations in Worthington
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2.0 Poor
Jul 2017
Cons:
My reservation time was 3pm for a mini van. I did not get my SUV until 5:30pm. Apparently reservation means nothing to Avis I not only got the wrong kind of vehicle I got it 2 1/2 hrs late! As for Kayak the contract was not very clear on the LIMITED millage and apparently do not really partner with Avis on the insurance, which is also not clear when booking!8.0 Very good
May 2022
6.0 Okay
Apr 2022