Intercontinental Hotels Wuhan

Great service

Place was located in a quieter part of the city so less traffic and more parking if you have friends/family coming to pick you up. Hotel and rooms were huge. Loved the Kohler waterfall shower. I love big bathrooms so for me it's always a plus if they are big and luxurious. Ordered room service and they were very prompt. I tried ordering in english but it was too difficult for staff so it was much easier if you spoke chinese. Daily housekeeping was very nice with bed turn down service which was a sweet touch. Bed was very comfortable.

I ordered a non-smoking room. But when I walked in, the previous guest obviously smoked there. I know in China it's harder to keep people from smoking wherever they want so I didn't really blame the hotel. Therefore, I didn't complain or ask for a room change. After airing the room out for 24 hours it was ok. Towels could be softer and smell better. Don't know if the smoke smell sunk into the towels. Sound proofing wasn't that great so easy to hear when other guests open and close their doors, so I was lucky there wasn't that many guests there during my stay.

The facilities were fresh and clean and the staff very nice and friendly. The view from the room was very nice.

The room was a bit hot and the aircon couldn’t cool it. Parts of the hotel were much cooler than the room. Thank you.