Daily cleaning, installation of cabin HEPA filters on flights to Wuhan
The cheapest airline ticket to Wuhan from the United States in the last 72 hours was $1,017 one-way, and $1,278 round-trip on the route from Los Angeles to Wuhan. The most popular route is from San Francisco to Wuhan and the cheapest ticket found on this route in the last 72 hours was $1,400 round-trip.
Wuhan Airport is 14 miles from the center of Wuhan. View on Map.
Wuhan is served by Wuhan Airport, also commonly referred to as Wuhan, Wuhan Tianhe Intl. The airport code is WUH.
China has restricted entry and transit to all travelers except Chinese nationals, Hong Kong, Macau, or Taiwan passport holders, and travelers with diplomatic, service, courtesy, or C visas, or visas issued after March 28, 2020.
China has suspended all direct flights from the UK.
Foreign nationals with residence permit with the purpose of work, personal matter and reunion can re-enter China. Holders of expired residence permits can apply for a new one.
Foreign nationals coming to the mainland of China for necessary economic, trade, scientific or technological activities, or out of emergency humanitarian needs may apply for visas at Chinese embassies or consulates.
Foreign nationals must complete a "Health Declaration Form" and present upon arrival.
Chinese nationals arriving from Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Benin, Bolivia, Bosnia and Herzegovina, Botswana, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Central African Rep., Chad, Colombia, Republic of the Congo, Democratic Republic of the Congo, Costa Rica, Cote d'Ivoire, Cuba, Cyprus, Djibouti, Dominican Republic, Ecuador, Equatorial Guinea, Eritrea, Estonia, Eswatini (Swaziland), Gabon, Gambia, Georgia, Ghana, Grenada, Guinea, Guinea-Bissau, Hungary, Iran, Israel, Japan, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Maldives, Mali, Malta, Mauritania, Moldova, Mongolia, Morocco, Mozambique, Niger, Nigeria, North Macedonia, Oman, Palestine, Panama, Peru, Poland, Portugal, Qatar, Romania, Rwanda, Sao Tome and Principe, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Sudan, Sri Lanka, St. Vincent and the Grenadines, Sudan, Suriname, Tajikistan, Tanzania, Timor-Leste, Togo, Tunisia, Uganda, Ukraine, Uruguay, Uzbekistan, Vietnam or Zambia must have a green QR code with a must declare their health status for 14 days in the WeChat app "FANG YI JIAN KANG MA GUO JI BAN". A green QR code generated from the program must be presented before departure. Chinese nationals arriving from the following countries will need a COVID-19 nucleic acid test result issued within 3 days prior to departure to generate this code.
Foreign nationals arriving from the abovementioned countries must have a Health Declaration Form issued by a Chinese embassy or consulate. The form can be obtained with a medical certificate with a negative Coronavirus (COVID-19) nucleic acid test result issued at most 3 days before departure
Travelers arriving from Taiwan must have a medical certificate with a negative COVID-19 nucleic acid test result issued at most 72 hours before departure.
Travelers arriving from Argentina, Austria, Belgium, Brazil, Canada, Chile, Czech Republic, Denmark, Egypt, Ethiopia, Finland, France, Germany, Greece, Iceland, India, Indonesia, Iraq, Ireland, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Malaysia, Mauritius, Mexico, Namibia, Nepal, Netherlands, New Zealand, Norway, Pakistan, Philippines, Russia, Saudi Arabia, South Africa, Spain, Syria, Switzerland, Thailand, Turkey, UAE, UK, US or Zimbabwe must have a green QR code with a must declare their health status for 14 days in the WeChat app "FANG YI JIAN KANG MA GUO JI BAN". A green QR code generated from the program must be presented before departure. Travelers arriving from the following countries will need a COVID-19 nucleic acid test result issued within 48 hours and a negative IgM anti-body test result issued at most 48 hours prior departure prior to departure to generate this code. Travelers not arriving directly in China must repeat both tests in the transit countries and obtain a new Health Declaration Form in each transit country.
Foreign nationals arriving from the abovementioned countries must have a Health Declaration Form issued by a Chinese embassy or consulate. The form can be obtained with a negative Coronavirus (COVID-19) nucleic acid test result issued at most 48 hours before departure and a negative IgM anti-body test result issued at most 48 hours before departure. Travelers not arriving directly in China must repeat both tests in the transit countries and obtain a new Health Declaration Form in each transit country.
Travelers arriving at Beijing (PEK), Guangzhou (CAN), Shanghai Hongqiao (SHA), Shanghai Pudong (PVG), Shenzhen (SZX) or Xiamen (XMN) are subject to medical screening and quarantine for 14 days.
Airline crew with a layover at the above airports must undergo NAT inside the passenger terminal, then self-isolate at their hotel temporarily before acquiring the NAT results.
There are currently 402 active cases of COVID-19 diagnosed in CN and 4,846 deaths as of May 10 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Wuhan.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Wuhan is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Wuhan with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Wuhan up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Friendly staff. Both two meals were awesome."
Cons: "Already done."
Pros: "The service, foods , sack ,"
Pros: "Food, service"
Cons: "The space"
Cons: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Pros: "I liked the size of the cups for drinks: smaller than usual."
Cons: "You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews."
Pros: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Cons: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Cons: "Flat beds on second flight"
Pros: "crew handled the tough crowd well, but were not extremely hospitable"
Cons: "food was disgusting"
Pros: "I can say all the crew was amazing"
Cons: "They are doing excelent job."
Pros: "Singapore airlines never disappoints"
Pros: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Pros: "The inflight entertainment was great, lots of movie selections"
Cons: "The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines"
Pros: "I like everything crew, etc"
Cons: "Nothing reallly"
Pros: "They treated you like you were important and really took care of my every need"
Cons: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
Pros: "They were polite."
Cons: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."
Pros: "Short flight"
Pros: "Everything about this flight was top notch. The inflight entertainment, touch screen and remote controlled, was so good i was up the entire time watching movies Black Panther, Downsizing, DeathWish, Pacific Rim and listening to the wonderful library of music, i was surprised at the range of music, from uncensored rap to big band."
Pros: "Loved the food/Movies/seats."
Cons: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"
Cons: "The seat's recline button was broken which meant having to sit for 12+ hours upright. Upon hearing that the seat was broken, the airline crew offered my mother a check for 100 SGD (14% of the ticket value) to be used on Singapore airlines (for the discomfort caused for over 50% of the flight time). They changed her seat from Seoul to Singapore. When I wrote to them about it, they came back saying they had offered her a seat change from LA to Singapore, and she had declined, which is absolutely false. When I called that out, they said, maybe they did not offer aisle seats (note that the broken seat was not aisle). So it just shows that they don't want to accept that they messed up. They even told me that despite their best efforts in pre-flight checks, certain defects only surface when the flight is in progress. Will never ever travel on this airline again."
Pros: "Excellent attention to service and comfort."
Pros: "Staying in a hotel for 24 hours."
Cons: "Not actually making it to Japan."
Pros: "Friendly attentive staff. Excell ent food and great. Service."
Cons: "Really crowded seats in economy."
Pros: "Everyone was very attentive and nice. The leg room is decent ."
Cons: "Some of the food didn't taste amazing, would've like maybe a different choice other than salmon or curry pork"
Pros: "The main course"
Cons: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."
Pros: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."
Pros: "The serivce was amazing. Also it was clean and the food was great."
Cons: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
Pros: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Cons: "Nothing bad to say about this flight. Great airline."
Pros: "Crews were all nice, respectful and helpful!"
Cons: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."
Pros: "Excellent service. Good food. Very attentive and responsive flight crew."
Cons: "Space was too tight"
Pros: "I liked there was an opportunity to bid on an upgrade"
Cons: "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."
Pros: "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."
Cons: "All good"
Pros: "Very good service! Lots of flight attendants and they were kind the flight was long, but mostly smooth. The entertainment was good and there was a lot of it."
Cons: "The flight map was a mess. It either said we had 115 hours of flying time or 3.5 hours. Also, it showed the plane pointing in the opposite direction that we were flying in. A minor issue, but weird."
Pros: "Amazing service and comfortable lay flat bed"
Pros: "I like the personal TV, my foot rest and water holder frequent water serve,"
Cons: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
Pros: "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant."
Cons: "The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan."
Cons: "My Vegan meal was terrible."
Pros: "The service and fast flight"
Pros: "the crews were very polite and very helpful"
Pros: "the selection was impresive to m"
Pros: "Ease of checking. Empty seat between us"
Cons: "Can't upgrade with krisflyer miles"
Pros: "Made Econ class feel like biz :)"
Pros: "Customer service and food couldn't be better."
Pros: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
Pros: "The service is amazing. The stewardess are always smilin and very helpful. If you'd like anything extra, just ask and they'll bring it right over. The entertainment onboard was top notch"
Cons: "I would have wished for better back supported seats. 14hrs on a flight isn't quiet the best."
Pros: "The flight attendants were super attentive and took great care of me, even bringing me headache medicine."
Cons: "I was in a front row seat which meant using my table in the armrest would wake up my neighbor. (Not a big deal but a little awkward) It was also hard to sleep because the seats didn't recline enough."
Cons: "Seats we’re tight on second flight. They had an odd foot rest protruding.....?"
Pros: "The diabetic meals"
Cons: "Headphones and more snacks."
Cons: "Crew was fantastic. Very attentive to passengers’ needs. From check in to baggage claim, China Airlines was fantastic. When many passengers needed to board aconnecting flight in Taipei to Bangkok with very little time, crew members shepherded all of us through the tram and security right to boarding. It was fantastic. China Airlines is my “go to” company for any routes on my travels they provide in the future. Thank you China Airlines!!!"
Pros: "Vegan meal was okay. Check in swift and good. Too crowded. Seats too tight."
Cons: "Hard to ask for more spacious seating but I will."
Pros: "Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result."
Cons: "Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride."
Pros: "All ran on time. Crew okay"
Cons: "Seat uncomfortable. Food awful. For such a long trip-impossible to be comfortable in economy."
Cons: "Dinner served 1130 pm breakfast after 12 hrs peanut snack."
Pros: "I got some sleep. Crew was pleasant. Plane is pretty and clean."
Cons: "Old men on both sides of me ... not the best conversationalists."
Pros: "Check-in counter - staff was corteous"
Cons: "Flight was cancelled, air line did not offer any food nor hotel accommodation. We were rebooked to a different carrier, departed 13 hours later."
Cons: "no place to put pillow/blanket while eating"
Pros: "Better service and food than recent USA experience China Airlines at LAX had me sign a statement that I knew I may be denied entry to destination Indonesia, as told required exit ticket which did not have...was not asked anything at indo immigration, customs, etc a breeze"
Cons: "Too small seats I believe Kayak info was China Airlines allowed 55 lbs checked - China Airlines site says 50....so May be important to travelers to do their own verifications..."
Pros: "Nice attention to details like water periodically during flight and warm towels before our meal."
Cons: "The food was only okay. I ordered a special meal and it was bland with mushy veggies and unhealthy looking salads. I’m picky so I may get be a bit more judgemental."
Pros: "Great service"
Cons: "Nothing. Everything was awesome."
Pros: "cheap ticket buf it comes with a cost-- a seat on the end rear section of the plane!"
Cons: "the cheap ticket that you reserved on line puts you at the tail portion of the plane where you will have to endure a 14 hours of turbulence. food is not impressive! the plane left lax so late that we have to run to our connecting gate in taipei!"
Pros: "Pleasant flight attendants, great attentiveness. Clean planes."
Cons: "Seat cushions were VERY hard."
Pros: "Overall, it wasn't a bad experience but it wasn't fantastic."
Cons: "The crew barely smiled."
Cons: "No choice for seats. The assigned seats was in the middle of four chairs. The alternative option was the same, but in different row. (Not sure if these kind of seats leave it to Kayak, or other travel company)."
Pros: "Food was pretty good (for airplane food), staff was friendly and made sure everyone was comfortable"
Pros: "The food, service, and seats were all great in economy. I typically fly UA and China Airline's entertainment system and seat comfort are definitely on par on this 777 when compared to UA's 787."
Cons: "I didn't like that we didn't have a free row since our flight was packed - but that's not really much of a negative."
Pros: "Not much"
Cons: "Less leg room than other airlines, food is not as good as other airlines. If only the seats could be more comfortable."
Pros: "I fly to South East Asia quote often and have tried a a few airlines. China Airlines has been the most consistent in all aspects. On time, ease of flying, on board entertainment. I will continue to look to use this Airline in the future."
Cons: "The food could be better. Maybe offer an American choice?"
Cons: "One of the crew members was a little rude. I was sleeping and was forced to wake up and pull my seat back all the way forward so the person behind me could eat."
Pros: "Service on the ground and in the air was efficient, if somewhat cool and uninterested. (The exception was at checkin counter where the service was great.) options for entertainment were great. Food was decent, legroom was decent, plane was older but still decent...."
Cons: "The entire plane's group of passengers seemed to be lined up at the boarding gate - no explanation why, but they were checking ID's. Then the line just moved into the plane. I prefer boarding by rows, especially when traveling with my young son. Air crew seemed pretty uninterested in anything beyond the basic requirements of the job."
Pros: "Chair comfort (but no location) , food and partially the crew."
Cons: "Terrible procedure of getting the BORDING pass. I had to walk very long distance from arrival to gate 155 to find a CIA desk to get my boarding pass. The worst seat on the plane was assigned to me and CiA procedure didn't give me any chance for a normal seat. I had the bad chance to be served by a HIPER team of two flight attendants that rised my blood pressure. Their egarness to be productive and their rush were NOT justified, especially on such a long flight; low professionalizm."
Cons: "General good!"
Pros: "The inflight entertainment was okay. Changing planes in Taipei was enlivened by their funky themed lounges."
Cons: "The first meal was horrible. Things improved somewhat after that but it made a lasting impression."
Pros: "Nice crew, decent food"
Cons: "Very narrow seats, sitting between two mothers with crying infants"
Pros: "Service and flight was mediocre and flight time was longer than I thought."
Cons: "Economy chair doesn't recline at all. It was a minial space compare other airline's international flight."
Pros: "Airplanes are fairly new. Everything seemed fairly clean. Movie choices were good. The staff was really accommodating and friendly."
Cons: "Narrow seats in Economy. With every move, I had to be careful not to disturb the person next to me. I am a fairly skinny guy. This was quite challenging when I tried to eat. It was too easy to trigger the flight-attendant call button by accident with the touch screen. The icon is not really obvious and it is close to the screen on and off icon."
Pros: "I am a vegetarian and they didnt have any options. Whatever options the crew could find, they said it was vegetarian but i dont think it was. The crew didnt understand english and couldnt speak english at all. Come-on you are operating an international airlines. The check in took good TWO hours- never have seen this delay in check in."
Pros: "I had to make an emergency trip back home ASAP, and China Airlines had the best schedule. It was my first time flying with them, and I was not sure what to expect. Some quick research about safety and traveler experiences - indicated it would be a reasonably safe and comfortable flight. It was - good seats, smooth takeoff and landing, diligent attendants, and meal service was decent (for example - on par with KLM, better presentation than Air India, not as good as Qatar or ANA). I would consider flying with them again."
Cons: "Lunch meal was a rice/chicken/vegetable/thick sauce micture. Decent, but I was a bit put-off by the soupy rice. Perhaps because I had the congee for the breakfast meal, and had had enough of rice porridge texture."
Cons: "Comfort was horrible! We were cramped in like sardines there was absolutely no room! To walk to rest for 13 hour flight. Crew is stiff a feels like they're paid to smile."
Pros: "Flight attendants was prompt and courteous."
Cons: "Food was okay."
Pros: "The flight in Premium Economy is a good experience, worth the price of the ticket. I am accustomed to very long flights between Southeast Asia and Europe: this one compares favorably."
Cons: "Nothing wrong with the flight. Being a frequent flier I used the very short line in LAX to get my boarding pass. All other passengers were queuing up a very, very, long line. Since every single passenger has to go through a face to face session with a physical person, CI should really have more personnel available at LAX for the check-in procedures. The business lounge, provided by Korean Airlines, is a big disappointment. Food not worth mentioning. Going through security at TPE for passengers in transit there is no short line. The only line is very, very long, although quick enough. The facility for this procedure should also be renewed."
Pros: "One of the beat flying experiences ever. China Airlines does cust at a high level"
Cons: "Nothing to report bad"
Pros: "The flight I was on was leaving at 1:45AM. It took about 15-20 minutes to check in our bags and there were about 75 people ahead of us. We didn't wait at all for TSA, just walked up and there was absolutely no line. The China airlines staff was very nice and helpful. Also, there were screens on the headrest in front of us and they had new tv shows, music and movies all for free and they even provided earphones."
Cons: "The seats could have been a little more comfortable but it wasn't unbearable."
Pros: "Staff was good & food was always on time."
Cons: "I didn't like how the flight felt too congested. Especially on a 13hr flight. There was no self checking in or online check-in available so I had to wait in a long line to check-in. The most negative part about this flight is the 10hr delay in Taiwan. Sleeping in the airport for 10hrs isn't easy and fun especially after a 13hr flight. Overall, not a good experience as I hoped it would be."
Pros: "Entertainment system and the interior of the plane cabin."
Cons: "Crammed seats and how one female flight attendant yelled at a passenger out of impatience."
Pros: "On time, friendly people, airplane not too crowded, vegetarian food was good, luggage unloaded quickly so little waiting upon arrival in Taiwan."
Cons: "Carry on luggage weighed 9 Kg and they told me I had to remove some things. Suitcase was standard carry-on size, fit well into the display frame. I had plenty of room in the two checked in bags but they had already been processed and moved out on the conveyer belt. Never heard of such as small allowance for carry-on luggage, at least on Delta, United and the other airlines I generally fly. My impression was that this rule was not much enforced since I saw many carry-on bags bigger than mine and judging by the effort I saw when people put them overhead, they likely were heavier than mine."
Pros: "Good crew"
Cons: "No customer service people to talk to about seating. No one ever answer the telephone"
Pros: "All good"
Cons: "All good"
Pros: "The attendants were very good on the flight and they made it worthwhile to fly there..."
Cons: "The customer service guy was not professional at all...also he was very back stabbing in his dealing with the requests...cause there were many open seats in premium economy and he claimed there were none...very bad attitude..."
Cons: "Crew was not friendly, very little patience. Overall just the way they served us as passages. Had better crew service in other flights"
Cons: "Something must be done about how far a person can recline their seats. I'm a '6 with long legs, the flight to Taipei was 13 hours. The guy in front of me reclined his seat all the way down. Flight crew was helpless."
Pros: "Like the staff on board. Very nice."
Cons: "Too hot! No individual air vents!! Need that on those planes. Also could have had better leg room Could have been nice to upgrade to economy plus even at the last minute Line at boarding was horrible. Very long and 2hr wait. Almost missed plane trying to get to security even after showing up 2 hrs before flight"
Pros: "The food was pretty good , I sat in premium economy, a far better enjoyable ride to regular economy so paying the a few extra hundred bucks help make a long flight tolerable. Oh yea the plane was nice it was the Airbus 300-777 I believe, also this was my first time flying with China Airline and overall it was a good experience ."
Cons: "The stewardess' could of been a bit nicer and a little more attentive . They were just a few screws shy of being robots not the whole crew but most of them from what I've seen. If you didn't speak chinese it was hard to understand the announcements over the intercom from most of the crew in english, but hey what do you expect it's a chinese airliner. Other than that it was a decent ride."
Pros: "Seat, service, entertainment."
Pros: "Not much"
Cons: "Seating is fit only for the wee people"
Cons: "The attendants could have been more hospitable"
Cons: "Should enforce limits on carry on items which causes boarding delays and inconveniences. Some people with large personal items and backpacks and carry on take multiple storage spaces in overhead bins."
Pros: "Entertainment was good. Ground attendant at LAX was helpful and understanding at least..."
Cons: "Everything else. For starters, I purchased a ticket from LAX to Kiev with a 2 hour stop in Toronto. AIR CANADA never informed me I'll need an eTA and I had to do it under pressure of missing my flight at the airport. Connection was awful as well. My luggage never arrived to Kiev...."
Pros: "The crew was really nice especially since it was a full flight."
Cons: "The boarding calls weren’t clear so many people kept boarding during the wrong zone. The entertainment was good, but the interface was really old."
Cons: "Check-in was bad. Too few staff for too many people."
Cons: "2,5 hours delayed. Econ seats are tiny with zero legroom."
Pros: "Fair space"
Cons: "Head steward with an attitude"
Cons: "Compared to other airlines Air Canada is just so bad. Crew are always slow. The flight never boards on time or leaves on time. I don’t think I’ve ever been on an Air Canada flight that leaves on time. It’s incredibly frustrating. The staff were rude and cold on this flight and very very slow. I usually don’t write reviews like this but honestly can’t find anything good to say about this last flight. It was just bad."
Cons: "Boarding at LAX was a bit difficult as sound system in that area of the terminal was muddy."
Pros: "Ease of flying right from and to home"
Cons: "Mostly everything"
Cons: "Plane delayed 1 hour and a half. No compensation."
Cons: "Zone 5 boarding even after I had pre checked in online."
Pros: "The crew was lovely!"
Cons: "Please feed people on international flights! Don't charge passengers for crappy samdwiches. Please figure out how to make the online check in work, I was sent an email telling me to do it and the websites did not work, even though I tried several times from different devices. Please fix that!"
Cons: "No one smiles"
Pros: "from LA to Toronto, between the seats was roomy"
Cons: "to LA, between the seats was very narrow"
Pros: "That they give you ear phones"
Cons: "Delay 1 hour"
Pros: "good services ."
Cons: "evry thimg on time"
Cons: "Since my flight was delayed from calgary I had to sleep overnight to catch a morning flight. To my inconvenience I had to wait to have my seat assigned at the gate. I asked the rep at the gate to please have an aisle seat but she asked me to wait as she will call my name for seat assignments later. As I waited like she called many names and not mine, i again reminded her that she didnt call mine and she then just gave me my boarding pass without even apologizing that shr had put me in a middle seat. I told her i cant sit im a middle seat i need am aisle because I go to the bathroom often. she coldly said. "no more aisle seats". bad experience with ground staff in general as this is not the first time."
Cons: "No TV"
Cons: "Arrived 1 hr 15 min late."
Cons: "Baggage hasn't arrived after 45 minutes"
Cons: "Your worst nightmare. Lost my luggage and 24 hours can't even tell me where it is. Complete incompetence."
Cons: "The landing"
Pros: "We had requested special meals and they showed up fine on the reservation page o. AirCanad's web site. Then they changed the itinerary (again) with a minor improvement after we had upgraded to Business class. Somehow Air Canada deleted the special meals. Not just lost with the change but actively deleted according their rep. So no meals."
Cons: "Good flight.. but.. (1) GTAA Ground support on luggage is totally inadequate for this aircraft.. a 30 min wait after the long walk from the landing gate and clearing customs. (2) the new flight tracker program is idiotic with unrelated place names flying all over the screen with no clear sense of where we are."
Pros: "We were already delayed by alot"
Pros: "Absolutely nothing."
Cons: "1. Boarding arrangement was very poor. 2. No zone number on our boarding passes. Although we were seated in seats 22,23, we were automatically pushed to zone 5 and forced to board last. 3. My wife and I were assigned two middle seats in two separate rows. 4. We were forced to check in our cabin baggage saying that there was lack of overhead space, but when we boarded among last passengers, there were a number of empty overhead bins. We could easily have saved 45 minutes in Toronto airport without having to wait for our bags."
Cons: "Losing my bag, someone took it by mistake, but all turned out well."
Cons: "I paid to upgrade seating and on other airlines you get priority boarding and can store your bag in the overhead bin. Not the case with air canada...not great customer experience compared to delta or united."
Cons: "Lavatories didn't flash properly. No tap water"
Pros: "Your service was good."
Cons: "The outcome was not. They would not allow me to board the plane b/c I didn't have a valid passport. I grew up in Canada & over the years have crossed the border in both directions & never needed a passport. Could you be more diligent in letting people know this."
Pros: "Yes, I like it"
Cons: "We could not book for large group, so we have to separate"
Pros: "Modern plane, space, good service"
Cons: "The pasta was not good and the piece of sugary bread for breakfast was also not good."
Cons: "Flight and hospitality"
Cons: "Child behind me kicking seat entire time!!!"
Pros: "The in-flight entertainment was satisfactory."
Cons: "-They wanted to check my bag at the gate, so I let them, and they lost it, for two and a half days, all the while being rather smug to me about it, saying things like "what do you want me to do about it." -On a 6 hour international flight starting at 9:45AM and landing at 6PM they did not offer us even a pretzel or peanut. This flight definitely spans lunch hours, but they insist you pay for even the smallest snack. -Customer service has been repeatedly short with me (I have had other incidents with lost luggage). They act like whatever happened could not have been avoided, and that you should know your place as a traveller. The idea of the customer being right is totally lost on them. CONCLUSION: they simply don't care. This airline was a monopoly for years, and it shows in their daily operations. They are ineffective, and entitled, and I will go far out of my way not to deal with them again."
Pros: "service staff were nice"
Cons: "didn't like that bags cost USD25 extra. USD10 should be the cost."
Pros: "It was good!"
Cons: "If you have a stop in Canada - you must have Canadian visa! Which does not make any sense and no one warned me about that."
Pros: "I got a larger than normal seat,"
Cons: "The idiots lost my luggage, and it took two full days and about 20 phone calls to get it back."
Cons: "the egg sandwich had a really bad sauce on it."
Pros: "Never flown "air canada", was a bit apprehensive. But I was very much happy & pleasantly surprised!"
Pros: "On time, excellent flight."
Cons: "There was only a very limited choice of movies to select from."
Cons: "It was late arriving in from TO. We had to pre board due to a handicapped companion and there was no time to settle with all the rest of the passengers shoving to get on due to the lateness. The majority of the flight was through turbulence. No one helped with placing bags for the handicapped in the overhead. They did not call for the wheelchair at arrival nor was there an attendant att arrival to push the chair up the ramp."
Cons: "No movies"
Cons: "The seats in this plane are very uncomfortable the worst I've ever sat in!"
Pros: "Flight was packed in like sardines. Seat was uncomfortable"
Cons: "Have passengers sir at every other seat."
Pros: "Social distancing was enforced and I was able to have a whole row to myself on both flights."
Cons: "Cleanliness on my return flight could have been better. Flight attendants weren’t coming around picking up trash as much as the first flight"
Pros: "Pretty comfortable"
Cons: "No monitors for inflight entertainment"
Pros: "Flight departed on time. Good seat pitch in economy. Food and beverages included and tasted good surprisingly. Crew were helpful and efficient. Plenty of entertainment options for film, TV and music."
Cons: "Do not like the process of boarding by group number. Another way of squeezing money out of the consumer. Also causes chaos when trying to board. Seats too narrow in economy especially if your broad shouldered."
Pros: "That the flight wasn't any longer than it was"
Cons: "A bit hot n stuffy"
Pros: "Convenient time, great price"
Cons: "A bit crowded"
Pros: "It was lit and cozy"
Cons: "Same as above"
Pros: "On time"
Cons: "Food quality"
Cons: "Confusions on dates from Internet. Your site usually sets its own dates without confirming."
Cons: "crying babies and no food"
Pros: "The complimentary snacks and beverages were nice."
Pros: "They were prompt and polite"
Cons: "Late, waited for a plane while numerous flights to Ontario and Sacramento came and went. Unacceptable."
Cons: "We were trying to print our boarding passes and computer didn't recognize our bar code. United employees were trying to help us and they couldn't print it either until we approched counter. We didn't see that much of professionalism on United employees. At one point one of the employees told us to go back to Air Canada counter and I thought she was not trained properly."
Cons: "Should load the plane from the back rather from the front. People in the back can sort their stuff while still be able to load people into the front."
Pros: "Why's is there to like!!!?"
Cons: "No blanket.. No pllow"
Pros: "Everyone was very nice"
Cons: "45 minute late departure. Very cramped and uncomfortable seating"
Pros: "Part of personal device show of "By the Sea""
Cons: "San Fran to BWI unable to view end. Hubby watched Olympics I refused to pay for two devices."
Pros: "The fact that everything went as planned with no delays."
Pros: "Staff, pillow, blanket, boarding ease"
Cons: "It was a very unpleasant experience overall."
Cons: "I was treated with the most disrespectful tone, hurried like cattle."
Pros: "Never again with KAYAK. Sorry."
Cons: "United wouldn't ship my surfboards for my surfing vacation"
Cons: "always delay！！"
Cons: "The food"
Cons: "Being stuck in the middle"
Pros: "Glad they waited for me."
Cons: "slow departure no A/C on the plane for an hour wifi broken"
Pros: "Everything was fine"
Cons: "Hour long delay."
Pros: "On time, organized boarding"
Cons: "Horrible overlay"
Pros: "Seating was fine."
Cons: "Everything but seating."
Cons: "My luggage got soaked in overhead compartment. Signed rare book was ruined by another passengers' luggage that leaked liquid and soaked my bag and contents inside."
Cons: "very late."
Cons: "Everything was good"
Pros: "The United terminals are amazing. The United planes are not."
Cons: "No wifi. No movie."
Pros: "Only person in the row so could work sideways."
Cons: "Very cramped, movies and shows require payment"
Pros: "Took off early!"
Cons: "One stuartist was very frank and unwelcoming."
Cons: "It was delayed by 3 hrs"
Cons: "Online check in was ambiguous and I wasnt sure if I as checked in or not. The gate did not have scanners for the boarding passes on the united mobile app."
Pros: "It was on time and the lights were dimmed so I could sleep better. The staff was also very friendly and helpful."
Pros: "Same as above"
Pros: "Crew was great and was happy to get gluten free food i could eat"
Cons: "Not lose my bags :("
Cons: "kayak charge me for seat assiment and kosher food and millage number Nom of those was in and i had to travel with out food and fight to get seats and make sure the millage number is in"
Pros: "Great crew, super clean and new plane"
Cons: "Food is “unique” and entertainment options are a bit outdated"
Pros: "Overall good flight"
Cons: "First flight was delayed which resulted in the missed connection, overnight stay in Beijing and lost time in our final destination"
Pros: "Smooth flight!"
Cons: "Delay in China without any explanation."
Pros: "Crew was very friendly and helpful."
Cons: "Not a thing"
Pros: "Absolutely nothing!"
Cons: "Food tastes horrible. Flight attendant picked her nose at one time right before distributing the drinks and did not wash her hands. You're not given your own canned drink rather a half a cup. Seats are too small/don't look clean. Movie selection was poor. Plane was delayed! Luggage left in Bejing."
Cons: "Delayed an hour due to inbound flight late on schedule"
Pros: "Yes they where excellent on everyway possible but the 1st hour of the flight was rough."
Cons: "Ca Needs to be more clear on who can get a transit entry , I with a US Passport didn't get one and stuck in pek airport for 25 hours ,"
Cons: "After I checked in found out the boarding pass is not my name !! Went back got the right one & also changed luggage tags (2) , but the luggage’s missing, tidy is day 3 ! Still hoping...."
Pros: "The plane made no unscheduled landings."
Cons: "The extreme delay that caused me to nearly miss my connection with Air China, the incredibly low level of English spoken on a flight originated in the US, and the complete dismissal of three cabin crew members when I asked about arrangements to be expedited to our connecting flight to Bangkok. Avoid this airline completely, and if at all possible, transiting through Beijing Capital Airport."
Pros: "Flight left on time and got to Beijing on time. Everything was fast and easy. Crew member helped me with luggage. Food was good. The only thing is entertainment, not good."
Cons: "The entertainment."
Cons: "Transfer in Beijing gave only one hour between flights. Impossible to make with China's cumbersome security procedure. Why did they give us those flights? Told staff on plane that we had a tough connection. No communication or procedure to help make transfer. Got to the gate BEFORE flight was to take off but plane was uncoupled from ramp and NO STAFF present. Went to another Air China gate and could not get any help. No supervisors to help. Five people missed the connection. Had to wait over EIGHT hours for next flight and was offered NOTHING by way of compensation. Does not appear that Air Chine wants to live up to the country's status in the world. Very poor service."
Cons: "the food was so bad. no vegetarian options"
Pros: "Kayak messages about the gate number, delay, and so on all went into my spam folder and found them later after the flight"
Cons: "Meals need to be improved"
Cons: "Plane was delayed several hours. Initially, Air China delayed flight assuming due to leaving late en route from China to EWR. Then because of rain in NYC area, ultimately almost 4 hours past initially scheduled time of 12:40 pm."
Pros: "Very fast getting luggage to us after the flight!"
Cons: "No guarantee for flight due to inclimiment weather"
Cons: "cabin space"
Cons: "A lot of turbulence the last half. I got sick and I have been flying for 20 years through Europe and Asia. It never happened before. A rough landing."
Pros: "Very friendly crew"
Pros: "Very nice and friendly crew! Keep up the good job!"
Cons: "The screen broken and I could watch anything"
Pros: "Food tasted good."
Cons: "We only got two meals 9 hours apart, on a plane ride 13 hours long! We were starving for nine hours! We only got a drink offering after 6 hours. This made me soo dehydrated and dizzy"
Pros: "The flight itself was fine"
Cons: "Air China canceled my original flight without notification, put me on a different flight and then changed my connecting flight to the next day so I landed an entire day after my original plan. They also put me inside a very uncomfortable hotel in Beijing."
Pros: "Their boarding are faster"
Cons: "Crew don't pay attention to your request"
Pros: "The food was very good."
Cons: "Our TVs in front of our seats did not work. No entertainment for 14 hours. Horrible. Also We were forced to check a carry on on our first leg. that had our emergency essentials. Everything was rush rush. Then when we arrived in Chiang Mai. None of our luggage was there. We are traveling to another destination and pray we have All 3 bags. They have notified us that 2 bags will be here tomorrow. We were forced to check a carry on that had our emergency essentials. Everything was rush rush. Then when we arrived in Chiang Mai. None of our luggage was there. We are traveling to another destination and pray we have All the luggage by Thursday. When we leave."
Pros: "Free hotels, dinner and breakfast for transfers."
Cons: "Lack of snack in between meals"
Pros: "But very very far experience from Emirates or Qatar air to this part of the world."
Cons: "The veggie/vegan options were inedible overcooked plain veggies and an unflavored carbohydrate - thank god we brought some food. No entertainment system and the plane was definitely a decommissioned 757 from a 1990s 757."
Cons: "Worst experience ever. Costumer service is horribld. Flight continously delayed with 10 minute notifications. Never recommend this flight"
Pros: "My Sleep"
Cons: "EVERYTHING ELSE"
Cons: "First , all 4 luggages were disappeared in the airport. When we got it is 7 hrs later . Second, 3 out of 4 luggages were broke. Try to call airline, no one answer and help ... very disappointed .. never has those problems with other airlines. Third, delay the airlines without airline people help.. delay almost 10 hrs to flight back to HK .. never buy this airline ticket.. very bad service.."
Pros: "Big plane"
Cons: "The TV screen is not working"
Pros: "The staff was very pleasant."
Cons: "flight was late, barely made my connection (which was also late)."
Pros: "Comfort of the plane"
Cons: "Boarding Procedure was a bit of a mess; Lounge in newark is kinda mediocre."
Pros: "Great movies. Flight crew was very nice."
Cons: "The international flight delayed 30 min, so will miss the 4pm connected flight, but air china didn’t put us in the connected flight right after the 4pm flight, which was the 6pm flight, instead they assigned us to the 8pm one and made the overall delay 4 hours. This is not nice."
Pros: "Air China aircraft is very new and clean."
Cons: "My flight from JFK to Beijing the crew members are very loud. When they speak, they are loud. Also the have tried 3 times to get flight attendants for service. They just ignore. Their announcement in English is really bad. I can barely understand anything."
Pros: "Many meals and movie selections which helped."
Cons: "No leg room."
Cons: "The connection time between my flights was only one hour. It took me more than 30 minutes to get off the plane and from the tarmac to the airport. By that time, my connecting flight was boarding. By the time I made it through security, I had missed my flight."
Pros: "Movie selection was good"
Cons: "I've never had worse food on a plane in my 30 years of flying. And i was shocked that we were offered food only twice on a nearly 14 hour flight with no opportunity to snack on anything in between."
Pros: "Good price"
Cons: "No AC in my section for a 13 hour trip. Was so uncomfortable. Dated entertainment and slow crew service."
Pros: "It was cheap"
Cons: "We couldn't use out phones, all I wanted to do is listen to music I already have save to my phone. The food was horrible."
Pros: "Dude at counter who had to change our seats as we were flying with an infant was great. Other people who were assisting us didn't know how to fix the issue but he did. Then when we boarded, he made sure we went first as we had all that baby stuff you have to carry!"
Cons: "I have flown Air China 6 times and every time we leave late. One time it caused me to miss a connecting flight and I was stuck in LA for two days. Food is not good. Buy snacks before you board. Movies/entertainment is poor. Nothing to watch for 15 hours."
Pros: "Crew were quite accommodating. Because our flight was delayed by 2 hours,crew let us off the air plane as soon as possible so that we could catch our connecting flight."
Cons: "The flight was late causing a lot of stress in connecting flight."
Airlines flying to Wuhan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Wuhan
Masks required on board, masks provided on flights to Wuhan
Social distancing seating
Middle seats unavailable to book on flights to Wuhan
Testing for antibodies, testing for symptoms for flights to Wuhan
Waiving of change fees. Search flexible flights to Wuhan