Wuhan hotels

Pros: hotel was nice, rooms were clean and the facilities was not bad considering the price. i would give it 5 stars

Cons: the position was not the best, as it is pretty far from most transportation. you can only go by taxi or bus. but it is not far from main popular centers.

Pros: Checked in very late (01:30AM) and staff was really great fast and friendly.

Pros: Spotless

Cons: Was a bit cold in the reception area

Pros: Classy room, very confortable. Will come again later

Pros: New, modern and clean

Cons: Location is not near train station, eateries or shops.

Pros: It is good for price but you don't get the service up to standard my compliant is only air-conditioning which was pathetic.

Cons: It is good for price but you don't get the service up to standard my compliant is only air-conditioning which was pathetic.

Pros: comfort and staff kindness

Cons: Nothing to say except Wifi

Pros: TOTO toilet ,Air Purifier provided, The room is so clean.

Cons: The breakfast is so expensive.

Pros: The location is fabulous which is just outside of Han Street entrance(shopping area), also it's quite easy to grab something for eat and drink. ··\Additionaly ,it's not far from DongHu Lake which is good for visiting and traveling.

Pros: This hotel is definitely 5 +++ Beautiful decor, beds are super comfortable pure luxury

Cons: Nothing poor here

Pros: I always stay at this hotel every time I'm on a business trip to Wuhan. Staff remember me already. Location is good, metro is close, easy to get around. Highly recommend this hotel.

Cons: There's always construction outside the hotel. It actually has nothing to do with the hotel but creates somewhat inconvenience to the guests.

Pros: I paid $145 US per weeknight night. It was worth the price. The 25th-floor room was incredibly comfortable with a view of Han Street Mall and the Chu River. There is turn-down service, a Jacuzzi tub, a Japanese-type bidet-style toilet, room safe, water heating carafe, and a rain-forest shower head. I was greeted with hot tea as I checked in. The bed was comfortable after I asked them to put a topper on the bed because I do not prefer hard beds.

Cons: There is massive construction on two sides of this hotel. Even on the 25th floor, the noise was deafening and irritating. They moved me after I complained, but that was already a morning where my sleep was interrupted at 6 in the morning.

Pros: First class facilities, great location, excellent lake view, the cleaning lady and the executive lounge staffs are very friendly

Cons: Overall cleanness is good, but the details need improvement; We are here 3 times over the past 2 years, it seems to us that the front desk services are deteriorating.

Pros: It was my Mom’s birthday and they quickly prepared birthday balloons in the room, which was a total surprise! And they also sent wine to the room. All the staff and facilities and everything were great.

Pros: Fantastic hotel!

Cons: Not much vegan food in executive lounge.

Pros: Clean and comfortable.stuffs are warm and obsoletely friendly and nice. The security is good .only when swipe your room card can you press the button of elevater…

Cons: The location is not satisfying....far from the metro station,and the front street is dirty. A little bit hard to find the hotel//the room is not big

Pros: Free washer and dryer on 7th floor. If you don't mind walking, 15 minutes to train/Metro station and 20 minutes to Yellow Crane Tower.

Cons: There's only one washer and dryer and you often have to wait.

Pros: Good location, very friendly and helpful staff, and a nice, spacious room. Plenty of very local restaurants nearby. Within walking distance (20 minutes) of Wuchang (武昌) subway station on Metro Line 4 which runs to Wuhan Railway Station, and you can change to Line 2 at Zhongnan Road (中南路) for Hankow Railway Station.

Cons: A couple of free bottles of water would help, as provided by some hotels; otherwise, no complaints.

Pros: quite nice stay. warm，clean enough. clearning staff is friendly.

Pros: Lovely and relaxing! Best view, whirlpool!

Cons: Mold in the bathroom corners

Pros: The hotel was in an excellent location on the banks of the Yangtze River.

Cons: The staff, especially the concierge, was completely unhelpful.

Pros: Staff was very friendly and helpful. Good breakfast with coffee to take out. Nice walking street and beautiful park just a few steps away.

Cons: Total price in my booking and during check-in didn't match.

Pros: Room was pretty new and bright. Location is top!

Cons: Wall of the rooms are thin. You can hear the neighbor. Also the door does not fit the frame and there is space between door and floor/carpet. You can hear other guests outside. Chinese are noisy people! On top of that, some hotel guest were smoking outside the rooms in the corridor and the smoke blew inside our room. Disgusting!! I wonder why the management is tolerating such violation of the non smoking policy. The WIFI signal in Room 1401 is super weak. I had trouble finding the signal on my phone. Not really 5 star worthy equipment. Upgrade is needed in order to provide a strong signal!

Pros: the location is great and the hotel has nice view. The staff is very friendly and ready to help. Great experience. Recommend to every one.

Cons: not really.

Pros: Staff were nice and effective

Cons: He room had a very strong cigarette smell... which is terrible for a non-smoking room... the room seemed a bit stuffy... other than that, the stay was fine.

Pros: The room is very comfortable and clean with river view.

Cons: A lot of construction work outside making it very dangerous to walk from hotel to the shopping belt. There were no bell boy to assist with luggage when I arrived at around 11pm. There was also no one greeting us upon entering, and we ended up walking through the large lobby to the check=out counter with our luggages! I would expect the staff at the check-in counter to have the initiative to greet us and wave us over to their counter for checkin upon seeing us enter with our luggages. Instead, all 5 staff (4 at the check-out and 1 at at the checkin counter) just stare and let walk to the check-out counter with our luggages. Can't believe their kind of service level.

Pros: all was well I enjoyed the staff near the subway was great

Cons: even though a lot of construction I am used to it so it was good because plaza and subway were there

Pros: I like the location of this hotel very much. The staff were so friendly. The dinner buffet on the 4th floor was a surprise to me. It was excellent!!! The swimming pool is nice and hope the service of the pool could be improved. If I need to stay in Optics Valley area for business or leisure, I will definitely go back to this hotel again.

Pros: English speaking staff. Great breakfast. Very spacious room. Cleanliness.

Cons: Hotel is surrounded by a building site, so the entrance is a bit complicated when walking. But it is not fault of the hotel.

Cons: Currently overnight heavy construction of the metro systems. They should not have guests on the construction side staying. Could not sleep for more than 2 hours.

Pros: Staff was friendly and generally spoke english well.

Pros: The hotel ambience is truy Chinese and give a foreigner impression of Chinese culture

Cons: Communication with the Hotel staff is too hard No one knows English

Pros: the best location possible, lovely deco with a lot of thought for style - special thanks goes to Acolasia 小谢 who’s very helpful

Pros: The location is perfect for me. Located beside the subway and also walking distance to optics valley walking street. Will take the subway from airport to Hotel on coming trip next week. Hotel staff are friendly and lobby lounge serves great tea. Jessie from lobby lounge was helpful in recommending local food and places to explore in Wuhan.

Cons: On going constructions around the area makes it harder to navigate around the area, takes some getting use to. Traffic is affected by the constructions too. Hotel is not brand new but the location is great.

Pros: It’s worthy the money. Good breakfast. Accommodating staff.

Cons: Constructions outside but it didn’t really bother me...

Pros: Big room Confortable bed Clean

Cons: Very noisy with the works outside night and day Very difficult to get a taxi The environment around the hotel is very bad

Pros: Good hotel, good place, nice room

Cons: They build a new subway and it is the mess all around ...

Pros: The hotel is very good, is my second time there. The manager mr. Alex Cheng is very friendly and helpful. I recommend!

Pros: The location.

Cons: There were used and dirty tissues and slippers under the side of our bed. The shower ceiling was missing a piece of tile and we could see the pipes above us. The elevator was tiny and smelled very gross. The entire hotel smelled like cigarettes even though there were do not smoke signs. The rooms were extremely tiny with way too many furniture. The towels were very old.

Pros: The hotel location is very good and near the shopping mall and transportations , if you face any problems only call Ms.Bose from reception staff . all staff is cute .

Pros: The facilities, the location and the service are very good. There are some rabbits in front of restaurant, kids can feed them. Kids have fun. It’s the Easter holiday. We really have a good stay.

Cons: The price is too high.

Pros: attitude of staff, free minibar, location

Cons: they don't have aircondition. instead they are using another heating system.. can't stop heater. we opened window to make room colder but it was very noisy...

Pros: The room was very large and confortable.

Cons: My room was at a top floor, I am not a smoker, but the air conditioning conveyed inside my room the air with a tale air in which the smell of smoke of the neighbourhood rooms was strongly felt. The WIFI was amost never working and if it worked it was no possible to connect to google.

Pros: Everything is wonderfull ver nice location

Pros: Like the front desk staff most. She is professional.

Cons: Your booking platform and membership system.

Pros: Good location. Concierge staffs are helpful

Cons: WORST EXPERIENCE EVER: Construction noise. No earplug. Worst five stars service ever. Stay there for two nights in total. We checked in room1020 in the afternoon and went out. When we came back at around 10pm, the room was super noisy. I called Guest service center, they told me that it cannot be solved since it’s government construction. They can only offer me earplug. As it was super loud, we decided to move. Then they gave us another room1626. The room still facing the same construction and the noise still there. As it already midnight, we were really tired and just want to rest soon. Then we decided to stay for one night and see if it will get better later. However, at around midnight, the noise was still there, I called again to ask if it’s possible to move to another side. The female staff from call center Rina(not sure the name is correct or not) told me that it’s impossible to avoid the noise since the construction is surrounding entire building, wherever I move the noise will still there. And the noise will stop at around 1-2am and start again at 7am. They can’t solve my problem anyway. Then I’m kind of giving up, I asked her to offer us earplug. After 5mins, Rina called and told us that the housekeeping run out of earplug, i can buy it myself from the convenience store “Lawson” which is 5min away from hotel. It was midnight, hotel staff asked me to buy earplug myself because they out of stock???? It didn’t make any sense. I have never experienced this kind of 5 stars hotel service. Hotel got noise and ask non local guest go out to buy earplug themselves in the midnight. Then I asked again if possible that they can get it for me. The lady still told me that it’s impossible and told me the store just 5min away from hotel. It’s very easy to get there. She at least told me 3 times about how convenience that I can get to the shop to buy earplug myself. As I was very angry, then the night manager Mr.Hu came up to room after 20min.

Pros: Spacious room. Near the shopping area and restaurants.

Cons: Construction noise outside.

Pros: all

Cons: nothing

Cons: Hard to find a good English speaker from the staff. Breakfast & lunch food was not that variety. TV channel limited to Chinese & one or two Western only.

Pros: Good job, professional work Everything was fine

Cons: Non

Pros: The breakfast was good and the pool water was very clean and the beds were amazingly comfy

Cons: Change the soap you wash the sheets with

Pros: I requested for an extra chair(because both of my wife and myself need to work at night so we need an extra chair) and some ice in the afternoon. Nothing coming so we requested again at nigh after dinner. A man with a black pants and a white shirt sent in a chair after 10 mins. I asked him where is the ice(in Mandarin) and he replied "NO ICE". I took the chair and told my wife to call to request again. 10 mins later, another man with servant uniform sent in the ice. My comment: Don't tell me Sheraton, an international class hotel, has NO ICE.

Cons: I requested a double bed two times, to make sure the message is well sent, when I made the booking. Sheraton acknowledged by replying an email. However, when I check in, the front desk seems don't know though they found me a double-bed room eventually. Overall speaking, the places(the lobby, the room, the gym, the lifts, the corridors) are quite clean and tidy.

Pros: Room cleanliness, service, and breakfast also locations.

Cons: None

Cons: Wifi was very weak

Pros: Really amazing hotel. Looks quite new. Location is very central. Breakfast is also amazing. Highly recommend.

Pros: the bed is brilliant

Cons: The air conditioning system in the room need some improvement.

Cons: No air conditioning Control, room hot as fire

Pros: Room size great

Cons: Location

Pros: breakfast in the lounge good happy hour assortment okay

Cons: WIFI was terrible Staff all over very bad English Temperature not adjustable in the room Opening time clublounge for happy hours has to be till 8:30 pm for food and drinks till 10 pm

Pros: The hotel and its facilities are perfect. Quiet, clean, great breakfast, well equipped big rooms. Great hotel

Cons: The location could be better. It is suitable for people that want to stay relatively close to the airport, or to hamkou train station, the is a subway line nearby that can take you 4 stations to the city center but it's not really a walk distance, almost nothing is walk distance, I guess it's pretty secluded.

Pros: More choices on restaurants nearby

Cons: Not near to mrt station..food wise selection very limited

Pros: The hotel is very close to the airport, saving quite some of the transport time. That's very nice!

Cons: 1) The hotel staffs' working efficiency are very very low, check-in and check-out both took more than 10 minutes for 1 person (the front desk was not busy, no one was queuing) 2) The breakfast time starts at 6:30am, it would be better if it starts at 6am. There are people (like me) which need to leave the hotel before 6:30am to reach the airport, that I could not enjoy the breakfast eventually.

Pros: the staff very helpffull

Pros: Bed is comfortabel. 10 mintues walk from Subway station.

Cons: Location. Poor area.

Pros: The staff is very friendly and helpful! Overall stay was wonderful!

Cons: Nothing I can think of

Pros: Decent hotel, decent breakfast. Staff friendly.

Pros: Amazing stay, Mercure hotels are always perfect. The reception manager even helped me with the room upgrade. I would definitely keep staying with this chain, any Chinese city it’s the best

Cons: nothing

Pros: Wonderful staff and very clean

Pros: Clean and modern interior.

Cons: Non

Pros: The room is great - has everything one may need. Also fresh tasty fruits everyday!

Cons: Staff rarely can speak english.

Pros: Everything

Pros: everything was just perfect!

Cons: the staff could have spoken English better

Pros: Good hotel, but considering it is a Ramada, I expected something better.

Cons: The bathroom was very old, not acceptable for a high level hotel. Also the room is really old style.

Pros: Quite

Cons: No English

Pros: Staff were very friendly. The cleaning crew was great too, bringing us clean water every day!

Pros: The staff were really helpful!

Pros: Staff were friendly amd responsive. Facilities were great. Buffet had many options and a great view.

Cons: We were on a non-smoking floor but people were smoking in the room next to ours and the smell seeped over. Staff did a great job problem solving - offering a room change, a room cleaning, and/or contacting the perpetrators.