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Very friendly staff. Nice surroundings - large garden and very quiet, although I could hear the people in surrounding rooms. Tiny bathroom. Toilet didn't flush properly and ran constantly, shower was dirty. They did send someone to fix the toilet and it worked once, and then stopped working again. Really, really uncomfortable bed.
The room was very clean, and the restaurant stayed open to a very reasonable hour, serving very good food. We took a long time to find it. Road numbers appear to have changed, and did not coincide with our current road atlas of France.
Quiet hotel. Staff very friendly. Can't think of any bad points to add about this hotel.
The staff were very helpful, good food & conveniantly situated for our trip
Friendly service. Good bed. No lift to the first floor.
Hotel is quite basic but rooms were very clean and comfortable, internet worked great, it was nice to be able to park right outside our room. We had two connecting rooms which were perfect for our family of five, good value. Location not great, close to a small town, but this was a stopover enroute to elsewhere so we didn't choose it for the location, only the proximity to the road we were travelling on - which it was very close to. Very easy to find. For the price we paid for two rooms we were very pleased with the hotel. It is basic but clean. It is definitely not a luxury hotel, but great for a stopover.
very pleasant and welcoming staff. The area is very quiet and relaxing. we had difficulty finding a place to have dinner on a Sunday evening
Quiet location. Breakfast ok It is quite a problem that the hotel's restaurant is closed on Sunday (and Saturday) evenings as it is quite imposible to find a place in the neighbourhood to have dinner on Sunday evenings
good value, not a very nice location, food fair and service good rather dreary location
The food was very good and reasonably priced.thechoice of wine was good and again it was a fair price Uncarpeted corridor noisy. room very basic bedside tables would have been an improvement
The ambience was peaceful, rural, luxurious. We were to have stayed in the room called "Paris" but the aircon did not work, so we were upgraded to "New York." We did not ask for this, the concierge insisted. Both rooms were lovely, "New York" was especially luxurious.We enjoyed the terrace with its loungers and the jacuzzi and the decor. Although evening meal was not on offer, it was only a short and pleasant walk to a good restaurant, booked for us by the hotel.When paying the bill, we realised that it was a good idea to take a print-out of one's booking.We had a bargain! I was unjustifiably concerned that as the car park was not visible from the hotel, it was vulnerable. But the village of Jumieges is not like that, I am sure!
Extreme courtesy of all the staff. Willingness of staff to accommodate changes to arrangements. Location in very pleasant countryside.
The tranquility, the swimming pool, There was a dog in the neighbouring garden which barked all afternoon when we first arrived. The breakfast was rather expensive
Friendly staff, lovely village, fantastic restaurant only 200 meters away. Quiet place for a getaway. brand new furnishing.
Peaceful and in the real french countryside.
I loved the room they all have a theme. The hotel is very pretty. Staff is friendly. Pity there is now restaurant. The breakfast is ok but expensive. If you ad the breakfast for two people and the room price it is a little over the top.
The overall experience is outstanding
The setting is tranquil and the village is very picturesque.The hotel is rather expensive: it has no restaurant, a very limited bar facility, no safe parking. The room we were shown into on arrival had not been serviced. The young assistant was confused. We were upgraded. I am not sure how easily the situation would have been resolved had I not been fluent in french.
It was the best and available hotel Car parking is not convenient, maintenance glitches in the room, light bulb, bath tub not emptying, shower hanging loose, can't fix its position. At time of making reservation it is not clear that the rooms are in various houses on the premises. No restaurant.
luxurious room and nice surroundings
Enclosed gated car parking, good food selection in resturant, easy to find hotel from Rouen direction. None
Unfortunately my car broke down, so not a good weekend Food was quite expensive for what was on offer
Clean and comfortable, restaurant on site Small room, heater spasmodic
The room was clean and, while a little small, quite adequate for our use as a base from which to visit other area attractions. At this time, my wife and I both smoke. We were not aware of the hotel's smoking policy before arrival. Had we known, it might have influenced our decision to stay there for two nights.
The room was clean and fresh with a good sized bathroom and facilities. The staff were helpful when we arrived late at night with a family. Although booking.com had picked this out for a family of 4, there were only rooms for 3.
Friendly staff, easy access from the highway, larger than average rooms. We had both a bathtub and shower. All worked fine. Breakfast ended too early. A 9:30 or 10:00 would be better. We were on holidays and liked to sleep in.
Convenient, good value, clean, with pleasant and helpful staff and good food (dinner). Pricey breakfast at 8 Euros per person, so we didn't bother and just provided our own in-room picnic. The 32 Euros we saved more than paid for lunch at a very nice small Normandy cafe/bar.
Very good value. Conveniently placed. Comfortable and spotlessly clean room. Polite, helpful service. Not overcrowded. Quiet during the night. Breakfast was excellent. It would have been useful to be able to eat an evening meal at the hotel. However, this was only because we stayed Fri pm - the only evening they don't serve an evening meal. MacDonalds and KFC are close by.
Large confortable room and very quiet None
nice place overall, pretty hotel, not far from seine, etretat and seine-maritime tourist spots. good breakfast. watch out when wind turns - refinery fumes rather ruin the ambience. gravenchon has very little to do wrt food, bars etc.
Cleanliness Basic bordering on frugal. Food was below average, certainly not gourmet.
good breakfast - pity it's not included though - clean rooms - good location for seeing the seine valley, upper normandy and the odd trip to rouen. premier rooms are pricey - oil refinery is a bit of a surprise and a bit noisy at night despite being quite a way off. not much wrong with the place though.
breakfast no evening meals even though we requested them in our booking, restaraunt closed sat&sun
Good sized room; pleasant immediate surroundings The restaurant was closed during our visit (no advance warning given) The proximity of a large oil refinery would have put us off if we had known about it, although it had no impact on the hotel or our stay
The breakfast was very good indeed It was like a motel. No-one was in on the day we arrived, and we had to use a previously emailed code on an entrance door combination lock. Our keys were left out on the reception desk, and we saw no staff at all until breakfast the following day. The restaurant was advertised as of high quality, and this contributed to our choice of hotel. However, the restaurant was closed, even though menus were visible at the entrance gateway and within the hotel itself. We had to go to a local creperie to have a less than satisfactory meal, and this was a very disappointing outcome.The rooms were adequate only, and the overall cost was equal to that paid in Bayeux the previous night in the Novotel Hotel, which was luxurious by comparison.
The hotel was in a charming location with very helpful friendly staff. The rooms were excellent - perfect for a family. Enjoyed our meal in the restaurant.
Very attentive staff, Lovely big rooms perfect for families and big spa pool. Large spa pool but children not allowed in. Small stream runs through the hotel grounds but no fence on side with garden - need to suppervise little children very closely!
Very clean room, relaxing location, excellent traditional French food Had not appreciated that the "suite" meant one double bed and a double sofa bed.
Lovely room in a gorgeous setting, Arriving at 6pm on a Sunday and the restaurant was closed as was the whole of the village and anything else within half an hour drive. We booked in for breakfast and the waitress couldn't understand our limited French sk decided we hadn't booked in and tried to ignore us. Not helpful when you have 2 kids with you!!!
Convenient location between Le Havre and Rouen. Overlooking the Seine. Excellent restaurant. The tour boats which overnight at Caudebec are noisy (engine noise) during the night. They moor very close to the hotel.
The receptionist was very nice and helpful. And she has a very good english. I recommend this hotel.
Early morning receptionist very stand offish. The others we met were fine. Compared to hotels in Gt Britain the room facilities were poor. The wash basin was cracked and chipped
Very comfortable. Good setting and a relaxing overnight stop on our drive from Calais to southern Brittany.
A clean, comfortable hotel offering very good value for money. The breakfast which cost 9 Euros was also well worth the money. Excellent views of the Seine from rooms at the front of the building.
Close to the main road. expensive restaurent decoration work started at 8.00 am already
Easy to find, excellant location, good value. Unable to pay by credit card, therfore I had to pay by cash.
Location, Good restaurant with good service, 24 hour access The decor was a little shabby
The position of the hotel overlooking the Seine. The fact that it was central to the town which was interesting to explore. Did not dine there because the published menu was not appealing and seemed very expensive.
A clean comfortable hotel with very helpful and friendly staff. Even with our limited French there was never a problem in communication with the staff. The food was magnificent! Unfortunately we did not know in advance about the Music Festival that takes place on 21 June each year in Caudebec en Caux. Very loud and very busy. It did however finish promptly at 00.30 and we were able to sleep afterwards.
A very good small traditional French hotel, only two hours from the channel ports, ideally situated for an overnight stay. Gourmet menu was excellent, but good choice of meals also available at lower prices.
Good location, and pleasant surroundings, comfortable room and varied menu On arrival found that the hotel was in darkness, with a note on the door advising that to gain access you should tap in your pin number, unfortunately we were not given a pin number. luckily just down the road was another logis hotel who were very helpful and made contact with the la cheval blanc, and gave us a pin no that allowed us access
Clean rooms, friendly staff. Hotel close to centre of town. Beautiful historic village. None
Very clean and comfortable. Good restaurant with a fair range of menus. Bath had shower attachment but no shower curtain.
Room clean and tidy. Hotel in good location on edge of town. Secure parking in enclosed courtyard. Excellent four-course dinner for 27 euros. We were not able to gain access to the hotel until 18.00 hrs, despite arriving at 15.30 hrs.; The reception was locked and unmanned. I would advise guests to check this beforehand.