Resort y Parque Acuatico Valle Dorado

The hotel offers delicious food, beautiful landscapes, complimentary breakfast, and a coffee shop for guests to enjoy.

The facilities are clean, and there are plenty of outdoor spaces and facilities for hotel guests only. The hotel has a relaxed feel and a homely atmosphere.

Some common concerns include the lack of WiFi in rooms, limited operating days for the waterpark due to COVID, and additional costs for some activities that weren't clear during booking.

The waterpark is great for kids and operates on limited days due to COVID. It's closed on Mondays, and guests should be aware of this when planning their visit.

The high season is in April, offering an excellent opportunity to enjoy the waterpark and outdoor facilities. However, guests should be prepared for potential limitations due to COVID.

Even rooms farthest from the road experience traffic noise, so consider requesting a room away from the main road to ensure a quieter stay.

If the waterpark's availability is crucial to your stay, verify the operating days in advance, especially if visiting during the week, as it may be closed on certain days.

Some activities at the hotel may require additional costs, which might not be clear during the booking process. It's advisable to inquire about any extra charges for activities upon arrival.

If booking a room with breakfast included, double-check the number of guests eligible for the complimentary breakfast to avoid any discrepancies upon arrival.

Guests have reported traffic noise even in rooms far from the road, so if sensitive to noise, it's advisable to inquire about quieter room options or consider bringing earplugs.

Wi-Fi is reportedly only available in the restaurant, not in the rooms. If reliable in-room Wi-Fi is essential, it's recommended to confirm this with the hotel before booking.

Due to COVID, the hotel was operating with limited restaurant service, which wasn't communicated during booking. Guests may want to confirm the current restaurant offerings and operating hours in advance.

Guests were not notified that the waterpark was operating on limited days due to COVID, resulting in restricted access. It's advisable to check the waterpark's schedule before booking, especially for longer stays.

Some guests experienced discrepancies between the hotel's advertised amenities and the actual offerings. It's recommended to seek clear communication on all amenities and services before arrival.

Some guests found discrepancies between the advertised room features, such as the absence of a kettle in the bedroom. It's advisable to address any specific room amenities or features advertised to ensure accurate expectations.