Zachary Hotels

Clean, breakfast was good

The male breakfast attendant wasn't friendly , sort of rude

The breakfast was great. Staff was friendly especially the cleaners. Swimming pool was great outside. In an industrial area so there was alot of restaurants.

The elevator smelled like someone pissed in it. You had to hold your nose and there are no stairs you need to use this due to stairs being emergency exit only. Sauna was not as hot as it is supposed to be. Asked check out if I needed to come down and bring keys for check out they said no. So left and received a call a couple hours later to them complaining about how I needed to check out due to bookings being needed. I told them I left a few hours ago and they complained about how I should have came down and told them I was leaving.

Everything

NO COMPLAINTS ABOUT ANYTHING

Clean, nice, safe.

NO

The staff was super nice loved them I will be back

N/A

Beds we very comfortable. Best nights sleep I've had in a hotel of this calibur. Nice staff. Clean. Would definitely stay here again.

It was very close to the airport and the shuttle driver was great.

It was dirty and did not smell good and guests were up and very loud in the hallways in the middle of the night.

It was updated and modern. Very nice!

There were a few stains on the couch and on the bar stools that needed a deep cleaning.

It was an excellent location for my business needs. The beds were very comfortable. Then room was very clean.

It did not offer a free continental breakfast. The tv didn't work. I couldn't figure out how to reset the time on the clock.

The location was exactly what I was looking for in the right area close to everything.

I appreciated the king suite but I got a room for a handicap person. I'm six feet tall and having to stoop down to take a shower was not very practical. Like I said I liked the room but in the future they should ask if a handicap would be ok.

Very clean and comfortable , staff was very helpful

The room was impeccable. The front desk, maid, luggage handler, and all phone reps were beyond friendly. I wish I had gotten their names for praise to the managers. Especially considering how busy they must of have been for the holiday, they went above and beyond. The view from our room (river) was perfect and the fireworks show from the pool deck gave me chills! The restaurant staff... Let's see. I placed a breakfast order to go about an hour before they stopped serving on July 4. All staff was wonderful, and I have no complaints. They went above and beyond. While the food was good (lacking much flavor, but cooked okay), the service got them a 30% tip on a to go order.

On July 5, I dined alone and ordered the buffet. My 'server' must have partied a bit too hard the night before. All she served me - without me having to ask - was the check, which she brought as soon as I got my food, right after I had to ask for my first water a second time. The buffet had a nice spread, but I guess she assumed that since she didn't have to serve my food, I wouldn't need service at all. I had to ask for refills twice more. She got a 10% tip, and I should have just given that directly to the busser. I was confused about the pool. They gave all of these rules about passes for guests, with it being the 4th. So, I followed the rules and turned 4 people away (my parents and their two out of town friends) from watching with us at the pool. During the show, we were surrounded by loud, obnoxious people NOT WEARING THE 'REQUIRED' WRIST BANDS. if they're going to set restrictions, they should stick to them. Obviously those who don't follow, will also tend to be disrespectful to those around them. Also, not the hotel's fault, I blame parents... The kids were in the pool ALL DAY splashing everyone. I know my mom wouldn't have stood for that. And maybe they should have someone by the pool making sure that all guests can enjoy the amenities, rather than just the children and the parents who used the pool as included childcare. Also, I found out later that the free buffet that was to be for paying guests was in the lobby and the staff said free food from 7-9. We all assumed it was by the pool since the wrist bands were for the pool area. So, we missed out on that and paid for the pool deck food, which was okay.

I liked how the staff was accommodating and upgraded us when our room reeked of smoke and was dirty.

Our room was disgusting. For the high price I paid to stay there, it was filthy. Our room was almost unbearable with the smoke smell. The bathrooms were gross and needed a deep cleaning. The bathroom floor was also sticky. The breakfast was two thumbs down. The hallways and common areas were just below par. Overall cleanliness was terrible.

The staff was friendly and helpful

The place was gross. Just dirty everywhere. Our room had stains on the walls and furniture. The bathroom was moldy and nasty with other folks hairs of all kinds, stains all over the bathroom, dust on the Kleenex box and hair dryer that also had hairs on it. Hairs on the "clean" towels. Broken light fixtures with the broken piece just leaning against the wall. The bathroom door handle was disgusting, stained with splashes of something and sticky. The shower was nasty with mold, hair, and lime rust all over the shower head. The popcorn ceiling was splotched with darkness from being a smoking room in the past. Pieces missing of furniture. The stand alone chair was covered in stains.

Smoking room availability, room size The front desk is very accommodating

Could be cleaner in bathrooms, should be lower in price

Right off of the highway, so it was easy to stop and continue our travels the next day.

The linens were damp, there were pubes in the bed, and I'm pretty sure our neighbors ordered a hooker. Not really worth the price if all of the rooms are like that.

Prices.

First room smelled sewage, Toilet was broken off toilet flange, sewer gas was coming from under toilet.. Was moved to another room. TV didn't work at all, and A/C filter housing was broken and fell of when I turned A/C on. Checked out next morning.

The hotel was convenient to restaurants, gas stations and to our destination. House keeping was very nice and friendly.

The hotel can be better kept up, it was falling apart and it had a oder. Also the linen didn't smell fresh and clean.

The lady at the desk was nice

The Room was not clean the water leaks when you cut the cold water on the ice bucket was dirty the carpenter's was not clean my feet underneath was dirty after walking on the floor the towels was dirty when you ask for towels they rammed out the pool was molded it was not clean the house keeper unlocks the door instead of knocking Or waiting for us to answer they come in on you

Everything was great!

The location was great. It was very close to many amenities, and was easy to find.

I book long in advance for a king room, got there and there were no (non-smoking) king rooms available, I had to take a double room. My wife and I had to sleep in separate beds because they were too small to fit us both. Not cool!

Staff

AC didn't cool well and the breakfast was lacking

It was very peaceful and comfortable, enjoyed the dinner and breakfast was completely delicious..

No complaints!!!

The ease of which we found a suitable place that accepted pets.

Facilities need to be cleaned and paint needed to be touched up. Nothing was unacceptable by my girlfriend or myself.

Everyone was so nice. The rooms were clean. The breakfast was wonderful!! Keep up the good work.

No elevator in building. Will request a ground floor room.

The property was very inviting and layed out very well. The included features were very good and the included hot breakfast was far superior to most hotels included breakfast. The eating area alone was open and inviting making it an enjoyable experience. The room itself was very comfortable and had everything needed along with space to sit and relax. Definitely going to be a return customer at this location when coming to visit family in the area

The décor was awesome, food was well prepared and nice place to have an after dinner cocktail. All the lighting options in the room were WONDERFUL as well as the places to plug in chargers, etc were convenient and easy to access. I have travelled ALOT and these items are some of the best I've seen anywhere.

The room floor was dirty, needed mopping, shower didn't drain well.

The room was adequate and clean enough.

Poor TV quality Poor temperature control in room

The breakfast was amazing

Price was good. We've stayed there many times in the past and it has become a little rundown.

Toilets didn't flush well. Rooms smelled dank and moldy.

The bedsheets and towels were very comfy and clean.

We needed a small crib for our infant but when we called, they told us they had ran out. It would be nice that they have more.

I love the comfort and appearance of the room. Front desk person was very friendly and helpful

Closing of pool was too early for the weekend

Friendly staff, very accommodating

I was pleased with it all

The location was great! Rooms were big and the bathroom was roomy.

There were renovations going on which I was not told about when I called the hotel the day before to confirm my reservation. The outdoor renovations were "closed" down around 5pm so noise wasn't a problem. The problem was that they were updating some kind of wiring inside the hotel and there were wires hanging from the ceiling on my floor in lots of places, ceiling dust and wood was also all over the floor. This gave the whole interior a dirty, dusty smell and look. I may return once all of the renovations are complete, but I felt that the staff should have given me the renovation information so that I could have made the decision to stay there or not!

Staff was friendly, the rooms were clean and the locations rocked

No complaints

Very spacious and clean

We checked in a bit early and the staff was friendly, patient, and rallied to find a room to suit our reservation room type. It was a busy weekend and they worked together to show true hospitality.

Lobby did not have a restroom for visitors checking in, that was very uncomfortable getting off the interstate at our destination and having to wait an extended amount of time to check in but having to either leave to go to the nearest gas station or wait until we had keys and could access our room. And there was obvious water damage to the walls and ceiling.

Nothing

Everything. Really bad part of town.

Bed comfortable

No Bible, did Holiday Inn give in to world pressure? Give up on two centuries of this country's Founding Fathers belief!

Updated rooms and comfortable beds. Staff was outstanding

Hotel is older and almost empty

Clean and comfortable.

Air conditioning needed a service.