Mercure Miyagi Zao Resort & Spa

The hotel offers a variety of amenities, including a hot spring bath, ski school, game room, and a kid-friendly buffet, making it an ideal choice for families and those looking for recreational activities.

Guests can enjoy a delicious breakfast and dining experience, and the hotel features a bar/lounge, coffee shop, and a restaurant offering a great selection of meals. However, some guests have mentioned that the buffet may have been closed due to COVID.

While some guests have reported cleanliness issues, such as stained carpets and outdated furnishings, others have praised the spacious and clean rooms, as well as the helpful and courteous staff.

The hotel is an ideal location for exploring Zao and the mountain area between Miyagi and Yamagata. Additionally, the winter season offers a spectacular view outside the hotel, with snow-covered surroundings.

The hotel offers free parking facilities, making it convenient for guests with private vehicles to access and explore the surrounding areas without any hassle.

Guests recommend choosing a room with a mountain view for a scenic and serene experience.

Some guests encountered issues with room cleanliness and maintenance, so it's advisable to carefully review room details and recent guest feedback before booking.

If you don't have a private vehicle, plan for limited food options outside the hotel and consider potential challenges with accessing nearby areas.

Ensure clarity on dining costs and available menu options to avoid any surprises during your stay.

The hotel's onsen facilities received positive feedback, offering a relaxing and enjoyable experience for guests.

If you're considering the buffet, verify its availability, especially during periods of restricted services such as the COVID-19 pandemic.

Take advantage of the hotel's ideal location for exploring the Zao and mountain area, with the Miyagi Zao Kokeshi Doll Hall and other attractions nearby.

Be prepared for potential delays during check-in, as some guests experienced longer wait times due to minimal staff availability.

The hotel offers spacious rooms, which can be a notable advantage, especially for those accustomed to smaller accommodations in Japan.

Some guests noted issues with room amenities, so it may be helpful to pack essentials like toiletries and slippers to ensure a comfortable stay.