Basics
General
Services and conveniences
Bathroom
Dining
Pool and spa
Media and entertainment
Accessibility and suitability
Things to do
Laundry
Bedroom
Outdoor
Parking and transportation
Workspace
Health and safety
Family friendly
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's spa and pool facilities like?
The hotel offers top-level wellness facilities with a great pool and spa, including a heated pool, hot tub, indoor pool, pool towels, spa, and sauna.
How is the hotel's breakfast?
The breakfast buffet offers excellent choices, including a selection of homemade pastries, fruits, meat, cheese, and more. Guests have also praised the delicious food and the daily self-made fresh bread, fresh orange juice, and excellent hot chocolate.
What are the staff like at the hotel?
The staff are described as very friendly, helpful, attentive, and accommodating. They go above and beyond to ensure a wonderful stay, and some guests have mentioned that the staff always put guests first.
How is the cleanliness of the hotel?
The hotel is praised for being very clean, with meticulous room cleaning done daily. Guests have also highlighted the well-furnished rooms and the stylish and comfortable amenities.
What are the nearby attractions to the hotel?
The hotel is conveniently located near popular attractions such as the Matterhorn Museum, Zermatt-Matterhorn Ski Resort, Zermatt Railway Station, and various other ski resorts and natural landmarks.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the spectacular views of the Matterhorn from their balconies. Consider booking a room with a balcony facing the mountain for an unforgettable experience.
Take Advantage of the Spa and Pool Facilities
Many guests praised the hotel's spa and indoor swimming pool. Make sure to allocate time to enjoy these facilities during your stay.
Consider the Hotel's Pickup-Delivery Service
Guests appreciated the convenience of the pickup-delivery service to the main train stations. Take advantage of this service for hassle-free transportation.
Explore Nearby Attractions
The hotel's central location makes it easy to explore nearby attractions such as the Matterhorn Museum and the Zermatt-Matterhorn Ski Resort, both within walking distance.
Request a Room Upgrade for Matterhorn View
Some guests mentioned receiving a free room upgrade with a stunning view of the Matterhorn. Consider inquiring about this possibility for an enhanced experience.
Enjoy the Breakfast Buffet
Guests praised the breakfast buffet for its excellent choices and delicious food. Don't miss the opportunity to start your day with a satisfying meal.
Utilize the Free Shuttle Service
The hotel offers a free shuttle service to and from the train station, providing added convenience for guests. Take advantage of this service to simplify your transportation.
Take Note of Room Amenities
Guests appreciated the well-furnished rooms, modern amenities, and comfortable balconies. Consider these aspects when selecting your room for a pleasant stay.
Check for Special Occasion Surprises
Some guests were pleasantly surprised with special touches for birthdays, such as decorated breakfast tables and complimentary treats. If you're celebrating a special occasion, consider informing the hotel in advance.
Consider Low Season Visits
If you prefer quieter periods, consider visiting during the low season in September to avoid crowds and enjoy a more serene experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | April |
Average price (weeknight) | $390 |
Average price (weekend night) | $332 |
Value for money | 8.9 |
|---|---|
Distance to city center | 0.2 mi |