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Staff were very polite, helpful, friendly and spoke very good english for me. The lobby and rooms are of a standard equal to any international hotels I have stayed in. A neat, clean, efficiently run, internet accessible hotel that I will recommend to all.
The hotel is fairly new and very clean. Staff was friendly and spoke to us in English as necessary. We arrived by car; parking was convenient and at no charge. Free internet access was a big plus for us. It was a bit too modern and lacking in character for our tastes, but would be perfect for someone seeking something akin to an upscale American chain hotel.
room is great - breakfast is OK - friendly staff wheen are these hotels going to 8understand that fittness facilities of first importance. Personaly i select hotesl on availbility of fittness and healthy food (otherwise you don't survive intensive busnesstravelling) - the fittness here was a huge disappointment - i will not go in this hotel again
This is the second time I've stayed at the hotel - which says a lot about the first time. This time was equally impressive: friendly, thoughtful and well informed staff in a well run, very clean and well appointed hotel. The Reception staff could not have been more helpful when sorting out several complicated requests.
Tv didnt work, they came fix it the day of our check out, but gave us discount, which was very nice of them.
The hotel is right in the centre of this delightful little town so is very convenient as well as being relaxing and welcoming. The staff are very pleasant and helpful.
Off road free parking. Convenience of a good restaurant. Comfortable rooms with good bathroom facilities. The convenience of both rooms booked being next door to each other. Early breakfast arrangements for MotoGP enthusiasts.
the hotel staff were friendly and very helpful.
large and clean room, free water in room receptionist very unexperienced and sauna only working on demand
They say in the description:elegant accomodation, it was not. generously equipped rooms, the room was very sparsely equipped,not even a minibar. Internet in all rooms, where?
Easy to come and go at your own time. Friendly staff.
It was comfortable, quiet and efficiently run. There was too little choice at breakfast
The hotel is reasonably priced, clean, secure, with friendly staff; the breakfast was also acceptable.
Quiet. Welcoming manager. Helpful manager No tea making facility!!! But these facilities are not usual except in the UK!
Meals, service & bed No
Family run, very friendly staff. Charming hotel set in quiet countryside area. Could be easier to find, recommend that when setting up gps use destination Steinpleis not Werdau. The correct postcode is 08432, not 08412 as shown on the website.
Clean, good standard of comfort for this category of hotel
friendly staff dispite language diff I dont speak german
Speaking only german
Quiet, well-appointed room. Very good food.
The staff were great - they were very helpful. The restaurant had great food.
Excellent hospitality and fantastic value for money. Very close to Sachsenring circuit We could not get a table in the hotel restaurant. But excellent restaurants available 15 min walk away.
Friendly staff, comfy beds, excellant food!!!
2nd visit, even better than before. English translation of menu extremely helpful. Room well appointed, clean & comfortable. Good choice at breakfast. Excellant food in evening very reasonably priced. A real jewel in the Sachsen crown. The only minor gripe would be only stairs up to the rooms, some people may find awkward.
We found the hotel to be ideal for a base for our trip to the Sachsenring circuit, friendly staff, and good reasonably priced evening meals.
Friendly staff...nice hotel which is clean and modern but located on edge of shopping complex... Situated on edge of shopping complex...
Staff were very friendly and helpful, some of which spoke English. The hotel was very well run. To our surprise directions to the Sachsenring circuit were given to us upon check in, obviously done their homework, excellent! Superb secure parking for motorcycles and cars.
Friendly,helpful staff.Not asking for credit card imprint,quite unlike the suspicious,paranoid UK/American attitude to customers. Drains were a bit smelly.
Large single rooms;Great breakfast;Friendly staff; Close to train station..Walking distance to city centre.
There was a friendly welcoming atmosphere although our German is very very poor, and staff had little English. The room was clean and thoughtfully arranged. The breakfast was generous and enjoyable. The building was old fashioned but furnished with some imagination and sense of elegance. No
Very friendly and helpful staff.
Friendly Staff. Hotel very much has the impression of East Germany.
there was a very lovely main building - which however does not contain any guest rooms,only function rooms.the guest rooms are in newer buildings and our room was very clean and reasonably large.there are large grounds which are quiet and private with lots of big shady trees.most of the staffs english was at best adequate,however they always aimed to please.It is rrather difficult to locate being in a very small country village.the hotel restaurant was excellent and good value.
Staff was very friendly and helpful and the location was convenient to the town of Meerane and to the park next door. There was a very roomy tub with a shower head but no shower curtain.
Fabulous park and playground adjacent to hotel, buffet breakfast and very helpful staff
Really nice place in a really city-centre position. Delicious food and breakfast Really small bedroom, and bathroom tiny tiny!it was not described in the web site! The sauna and welness centre was not working and the stuff not so nice. Internet did not work and you had to pay a lot at t-mobile. Bad experience
A great find. Food and ambience excellent
The best rate "value for money" among all hotels we've even been to! Picturesque place, charming castle, stylish interior, cozy room with a park view.. We felt like time had turned back and we found ourselves in a medieval castle. Staff is utterly friendly and helpful, they make us feel like in a home from home; food is delicious. There is a choice of aperitifs and some sweets free of charge in the reception area :) Morning coffee was wonderful! We are defenitely going to come back in this lovely place!!! The only thing we didn't like is that spa is located not directly in the hotel but in a couple of minutes' walk. And no WiFi in the room.