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Location, Value for money, Parking next to Hotel, Bikers welcome ( motorcycles ) Very helpful staff. At 2am we had someone enter our room, my wife and I sat up in bed and we could see the light from the doorway coming into our room, my wife said " hello " and the person said oh shit and shut the door, this was not very good as someone else had a key to our room.
all the staff were extremely helpful and friendly.
Excellent location for town centre A bit basic and dated.
The smoking area is located directly in the area of the reception. Within 5 days the linen weren't changed at all. Cleaning of the room was conducted cursorily.
Reception and restaurant staff were lovely and helpful. also liked the free wifi and good quality of buffet breakfast
that the restaurtant was on hand to have your meals I think it would help if you had fans or air conditioning in the bedrooms, also a wall fan in the bathroom when one is having a shower or bath.
Excellent location. The sheets left white fibers all over my clothes. I noticed that only after I emptied my beg on the bed, so all my clothers left this hotel coverd withe white fibers. That's also probably why i sneezed so much.
The staff were pleasant and bright. The car park was gratis and our room was Scandinavian-style. The hotel is not in the center of the city. Our room had not the bathtub...but we cannot reasonably wish for more!
Too expensive for the quality of the motel. The motel was ok but it should be in a lower price category and include brreakfast in the price.
Easy access from motorway. Nice rural feel.Easy parking.Friendly staff
It was well located for my meeting and very comfortable. The fact that I had to pay for internet access in the room.
the reception staff were friendly and helpful, it was easy to park and thanks to the sign on the roadside it was easy to find the hotel. the service in the restaurant for the evening meal was painfully slow and after a long journey it would have been nice to have the meal in a reasonable time. We got very tired waiting to be served between courses.
The Breakfast THe toilet ran the first night we were there ever 10 minutes for about 5 seconds and the roooms are small
Staff very hepful and great breakfast choice
Staff, peaceful location, excellent service Breakfast.
The hotel was excellent and the staff were so kind and helpful we were very impressed. We had service far beyond the call of duty from all ranks from the restaurant manager the other staff and everyone connected with the Mercure Hotel in Zwolle.Many people wondered why we chose this hotel and why in Zwolle. We did not know the city or the hotel but we had stayed in a mercure Group Hotel in Rouen No it was a good hotel. We are used to staying in hotels in many parts but this one was certainly very good
I cannot say I was particulary impressed. 4 coathangers for 2? Rip off breakfast. Hot room. I thought it would be more luxurious, but it wasn't.
Staff were very friendly and very helpfull Bed and pillows were uncomfortable. I stayed for 4 nights and could not sleep at all. the maximum sleep I had was 2-3 hours. Also, rooms are very dark. did not feel comfrotable at all. Also, when I booked in this hotel, I made reservation for 3 nights with a room rate 165 euro, per night. I arrived one night earlier and was able to check in. However, when I got the hotel invoice I had to pay 170 euro per night not the booked rate 165
Good service, friendly staff. Excellent value for money.
Staff were extremely friendly and attentive and spoke very good English. Room service was virtually nonexistent first two nights (weekend) – bathroom was not cleaned, trash was not taken out, extra pillows remained on chairs.
The room (in the old building) was more than perfect! The breakfast is way too expensive.
The Hotel and staff was amazing, the best I have ever experienced.
The Hotel is in the perfect location, near station and center. The staff and service was very good and prompt. The room and bathroom was spacious and very comfortable. Loved staying at this Hotel.
Our room was very nice & the food was excellent
The room and especially the beds! The were perfect in one word The service was a disaster
close to rail station. For the price we expect more
a wonderful hotel, very grand
Very friendly staff
Friendly atmosphere, good room. No
nosy bathroom ventilator
Very close to the Train station and quite. No
excellent staff and food
staff bath room was cold breakfast very expensive
Location. Easy access to city centre and rail station TV is quite dated I thought. I expected a flat screen. Internet access is quite costly offering FOC is becomming more and more common these days. Maybe an English stuff but Coffee/tea making facilities in room is always a good idea I think
We only stayed for the night because of a wedding party. No
Staff were excellent, probably the best I've expereienced. Without asking they solved many of our problems such as high chairs and shipping some forgotten items to our next hotel. A+++ Be warned there isn't an elevator which can be an issue if you can't do stairs though there are only two stories. They let us park our stroller on the main floor so we wouldn't have to haul it up and down.
The staff were pleasant and helpful without being obtrusive. The room was stylishy furnished - and the breakfasts were excellent.
Beautiful hotel! Staff extremely helpful and friendly, food fabulous, bed comfy! If ever in the area, absolutely stay here.
Breakfast very nice and close walk to 4 restaurants Needs more thorough cleaning, paint,yard maintenance, etc. and Immediately across (about 50 feet) from college classrooms and student population. Also, no lift so could be a problem with luggage and walking up steep stairs.
Excellent staff. Very good atmosphere at hotel. 10-15 mins walk from station. I would return for longer stay. Message re early Sunday breakfast did not reach Sunday staff. Request not well received but requested basic breakfast provided. Credit card machine did not work and had to pay cash as I had train to catch.
front of hotel covered with scaffolding and screens - not the most welcoming sight on arrival. Work has to be done but there should be some recognition of this in rates charged.
Service excellent! Restaurant and breakfast awful!
Friendly atmosphere, comfortable single room
Excellent service! Very nice and thoughtful staff. Compliments to the team!
The Comfort of the bed was excellent, also the food is first class with an excellent menu choice I have stayed at this hotel many times and the down-side perhaps is the price, but this is now considered the "norm" in Netherlands
Great staff good location good food Rooms are a little small but are comfortable
Central location Confusion over whether to check-in at Reception or at Bar
Basic, clean and cheap with a great breakfast.
Central location. Helpful, friendly staff. Good breakfast. Noisy at night when the market was being set up. Key for outside door was difficult to work. No tea/coffee making facilities in room.
Don't use the parking next to hotel on Thursday and Friday evening. Hotel staff did not mention it explicitly....
Splendidly situated in the centre of town, good parking facility close by, shopping and restaurants and a museum within very easy walking distance. Staff friendly and helpful, good Dutch breakfast. Good internet connection, both WiFi and cable provided. We would have liked the floor of our room to have been vacuum cleaned -- other than that, we found little to complain about.
The location is excellent, we also had a very nice and quiet room considering the location in the middle of the market.
Modern hotel, very clean. Very noisy.
The rooms were a bit noisy, we could hear the neighboring guests (with children!) because of poor insulation.
the location is great, you can enjoy the adventure on the canoe or on the bike
Locaton & facilities, friendly personnel Restaurant quality not in accordance with hotel level, Setting quite nice, kitchen "average"
it was peaceful and relaxing, the grounds of hotel were beautiful, accommodation was first class. no
The setting was charming and the staff was very friendly and accomdating. The rooms did not have fans . During our stay the weather was warm. It would have also been helpful to have a computer available to use .
Quiet surroundings with lovelyl nature, main building with reception, restaurants, lobby and terrace beatifully designed and situated. Very worth its price. .The whole establishmwent seemed a little worn (except the main building). A long way to drag the luggage from the parking place to the proper building (not allowed to take the car inside the hotel grounds for unloading).
The setting was excellent, the rooms were clean and tidy and well fitted out. The hotel facilities were lovely, we sat out in the sunshine enjoying a drink by the canal at the back. The breakfast was superb.
Pleasant service, good food, quiet location far outside of the city Dalfsen (if you go by bike)
surrounding area is beutiful and convenient for real, good rest after busy week.....
Dining area relaxing and beautiful views through wrap around picture windows. Service friendly. food excellent. About 1 KM stroll to town. no elevators for persons with disability--not unusual for europe
Friendly staff and nice semi rural location.
Price and free internet. Quiet location and very large room out of center (but you know that when booking!). !!! check-in closes at 11pm.
convenience of position of hotel mosquitoes!!!!
Really comfortable beds. Superb restaurant
(a) Pleasant staff (b) Value Meal (c) Excellent internet connection and it was free
Freindly family & good service Very good food
The staff were friendly and helpful, pleasant rural location but only a short walk or bike ride from town.
visiting familie in Dedemsvaart en Urk. The location of the hotel was about in the middle of those two places. no
(a) Pleasant location (b) pleasant staff (c) near my destination (d) good continental breakfast Staff "forgot" to open radiator thermostatic valves. It was below zero outside and room was very cold. Room did warm up fairly quickly.
The friendlyness of the staff was pleasant. The cleanliness of the room and bath room was pleasing. The kitchen seemed to be good. The hotel is located right next to a busy national route. Thus it was not possible to open the bedroom window. The interior design is a matter of taste - a lot of plastic flowers.
Spacious rooms. Free internet access. Good breakfast selection. Friendly staff and warm greeting. Compared to the hotel Prices in nearby Zwolle this was a bargain. Would reccommend to anybody working at Hessenpoort. Only 5 mins drive away. Considering the proximity of the hotel to the local Business District of Hessenpoort I was suprised that the hotel restaurant only had menu's available in Dutch. I would have thought they have a number of English visitors. The waitress tried to help me translate some of the items on the menu but I would have liked to know what the other choices were
Small size hotel, good service, excelent food, both dining and breakfast, Fantastic large sized beds. nothing worth to mention
Very good price/value ratio. The room was clean, modern, and in a very good condition. Nice bathroom with a shower. Very close to a main road, so some rooms facing the road might be a bit noisy. The room could be a bit cold for some people, the heating wasn't 100% working.
The hotel was very new and clean. Rooms were small but well kept. Breakfast was quite good and the staff was helpful. Overall an enjoyable experience. We traveled with our son who is 6 and thought it was a bit expensive to add another 25 euro per night for an extra bed.
Great hotel in countryside. The rooms are new and very clean. Beds are comfy and bathrooms large. In the morning we were greeted by cows just below the window. Highly recommend the restaurant, with good food from the surroundings (asparagus,beef) and all well prepared. Definitely best hotel with booking.com so far.
Very good bed and long enough for someone of 1m92; Very nice staff; (Very) late arrival was no problem; If you're looking for a nice small hotel in the nature of Overrijsel, then this hotel is a very good choice. The breakfast was very basic; The position of the TV could be better.
Everything are new and clean, spacious room, good B'fast. Helpful staff. Reception at the restaurent bar but no indication signboard, caused confusion and waste time to search for reception desk, especially arrive at night.
This is our second visit to this hotel and wont be the last. Good friendly staff good food and very clean and tidy rooms. Menu could do with a translation but staff are helpful.