Daily cleaning, installation of cabin HEPA filters on flights from Alabama to Baden-Wurttemberg
|January||Best time to beat the crowds with an average 4% drop in price.|
|June||Most popular time to fly with an average 16% increase in price.|
Average price round-trip
|$1,104||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Cons: "Be more professional"
Pros: "Qatar is the BEST First Class airline in the world."
Cons: "Everything was amazing!"
Cons: "Internet connection from Doha wasn't there,"
Pros: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Cons: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."
Pros: "Crew was very attentive especially effective helping a mother with a spoilt screaming child!"
Cons: "The food was very mediocre!"
Cons: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."
Pros: "The airplane and clean"
Cons: "The seats destination between them very small"
Cons: "Entertainment for a 4 hr flight was terrible"
Pros: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Cons: "Food for main meals was rather bland -- not much flavor. Main meals did not have much variety. Snack items were good, however."
Pros: "Qatar beats every US based airline, hands down! The planes are clean and modern with better seats, leg room, technology, food and staff. Everything is included in the cost of a ticket, something that US airlines should learn! I cannot say enough about the experience and wood recommend to anyone traveling to destinations served by this airline."
Cons: "I cannot think of a single thing."
Pros: "The 17hr flight went relatively quickly. Much faster than expected."
Cons: "The long wait between flights and finding a scheduled flight before mine that I could have taken."
Pros: "It was on time."
Cons: "The food sucked."
Pros: "Fantastic flight...Qatar’s QSuites are fantastic, very comfortable, Amazon my service from the crew, fantastic entertainment options, and with the privacy of the suite ...very close to first class...in fact it is better than the first products (from a seat perspective) of many other airlines such as United, Delta, Virgin, BA, etc."
Cons: "I wish there were more vegetarian options on the menu"
Pros: "I like how kind and caring the staff .. how they handle people specially on take off and landing they manage to smile and brief people who are first time on plane or not familiar with the rulea and safety precautions on flight"
Cons: "Its not that i didnt like.. but i would like to have a more .. food servings and more healthy food. But the food is good.."
Cons: "Internet kept cutting off despite me paying."
Pros: "Did not provide hotel even in a 10 hours lay over. The security personel does not know how to behave with passengers."
Pros: "On time and efficient"
Cons: "Food was mediocre in options and taste. Not the most comfortable flight either. The Manila to Doha leg was much less comfortable than the Doha Philly leg."
Pros: "Films Service"
Cons: "Not enough films"
Pros: "Great service and excellent flying!"
Cons: "Food was a bit dry"
Pros: "It was comfortable flight with a friendly crew."
Pros: "The crew! Had a very bubbly and friend mostly Filipina crew that were extremely friendly and helpful. Having a nice smile certainly helps with the long flight duration!"
Cons: "Food food food"
Pros: "the attendants were always on top of things. One of best overall flights ever."
Cons: "15 passengers waiting in line for the bathroom"
Cons: "I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise."
Pros: "Arrival and departure is on time treatment is excellent very courteous For all category of passenger"
Cons: "South Indian food may. Made available"
Pros: "Food OK"
Cons: "Massive delay over 15 hours! I was shocked. Once arrived, also luggage was delayed ADDITIONAL 7 hours"
Pros: "The older style seats are actually more comfortable for taller and larger people."
Cons: "The previous Qatar flight took 1.5 hours longer than originally stated and we had to rush to the connection without visiting the lounge. We missed out on the lounge on the flight down as well due to timing."
Pros: "We enjoyed the comfort, food , staff and entertainment."
Cons: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."
Cons: "The flight departure from Dar was moved up an hour and the congestion at the airport made it close. Also I need a name tag on a checked piece of luggage. When I asked, I was told that none were available. The check in person was not pleasant or helpful. I also had to watch to make sure that the luggage labels were attached to be sure that they would make it to Chicago. Once on the plane there was an unrudy boy sitting in front of us jumping in his seat, never wearing his seat belt kicking the seat, turning on the light beating on the tray table, calling the flight attendant. The adult ignored the child through the flight. It was one of the worse experiences I have had on a plane. I would have to think very hard before I fly Qatar again."
Pros: "Crew was nice. Food was excellent."
Pros: "Helpful staffs and great stewardess!"
Cons: "Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!"
Pros: "After hearing our complaint, the Transfer desk staff was friendly and helpful and solved the situation in our favour. We"
Cons: "Once we landed in Doha to board omthe connecting flight, ground staff was waiting right outside the hate to let us know that our flight was overbooked. We were then informed that we were put on the following flight arriving after midnight at our destination. Our compensation was going to be 250 USD and a free entry to the lounge. What a way to start our holidays."
Cons: "1. rude staff - i stood in Jburg at the counter for 13 minutes (i checked my clock) while 8 staff ladies spoke among themselves in a myriad of languages. FINALLY one lady asked if i had been helped! I said no and she was clearly less than thrilled to be the one to help with my question. i literally just wanted to ask if my seat assignment was a window, middle or aisle, but it was like i was the bane of her existence and i interrupted their social hour. On my outbound flight (ORD to DOH) I also watched three staff members be beyond rude to guest after guest at the check in counter regarding baggage when they came forward to "re check-in" which was a new requirement for most people. There was a lot of general confusion on behalf of the consumers and the staff was NOT the least bit patient or helpful in explaining what they needed from us or why this flight had different procedures than normal. I still don't know why they were so fussy about baggage and made everyone re check in at the gate in fact. And they didnt do it to my baggage so i have no idea why they were so rude to some and completely left others alone. (didn't seem to have to do with size, carrying of electronics, i don't know?) 2. the physical flight - you changed my original flight time to something that was REALLY close for my connection from DOH to CDG, so you instead bumped me to a later flight without consulting me. it would have caused me to miss a connection flight I booked separately through EasyJet from Pairs to my home airport BIQ. I had to figure that out on my own. RUSH through Doha to make my 35 min connection and barely was allowed to board my onward Paris flight by the Qatar gate staff which was only cutting it close as a result of YOUR changes! Yet i was treated like i was somehow "late" and wouldn't be able to board ??? Again incredibly rude staff. Subsequently you lost my luggage because the connection was too tight. i landed on Friday and it didn't catch up to me until Tuesday. Not one person has said sorry or offered any restitution. And this is honestly what upsets me the most. I doubt anyone even reads this. pathetic. I work for a travel club and since Monday (so in 4 days) I have actively reached out to 4 clients to cancel and re-booked their Qatar airways flight to another carrier to get them to Johannesburg. They will be doing the same safari experience I did, but I will NOT recommend and book my clients on Qatar after my experience."
Pros: "excellent services from top to bottom cabin crews.Salute to Hats off them."
Pros: "The crew was very nice"
Cons: "Not that there is much to be done, but the passengers behind me had a small child and continued to ask me to move my seat and asked the flight attendant to ask me to move my seat up as well so that she and her grandson could have more room. However the gentleman in front of me had his seat back, so I was fairly uncomfortable for most of the 13 hour flight."
Pros: "Very kind and helping crew.. professional and helpfull"
Cons: "I dont have anything to complain about"
Pros: "Excellent service everyone was generous"
Cons: "Chicken sandwich was not good"
Pros: "Good staff and service"
Cons: "Require more leg room"
Pros: "Food was good"
Cons: "The crew did not respond to call lights. No Wi-Fi on such a long flight."
Pros: "Top notch service by Qatar airline. They accommodated us. We don't eat beef or chicken and didn't know you could request vegetarian online before flight. They found a fish meal and informed us to apply for meal online."
Cons: "Seats too close. Person in front was in our lap almost."
Pros: "Pleasant staff and airplane."
Cons: "Nothing in particular."
Cons: "Touch screens are hardly touch sensitive..you may need to replace the screens.."
Cons: "To be on time"
Pros: "confortable and good service."
Pros: "The pilot greeted us all on the jet way and then spoke to us. He even came to ask if everyone was ok before we left."
Cons: "Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized"
Pros: "Some Delta planes have headrest Screens. Both my flights did and love watching movies they offer at eye level then to use iPad and have to bed down to watch. You can’t tell why planes have seat back screens but sure glad my flights dis"
Cons: "Snack choice was only two items Cheezit or Cookies. Neither sounded good to me."
Cons: "The delay was totally unexpected and frustrating particularly when no bad weather around!"
Cons: "Not cancelling our flight"
Pros: "I arrived safely at my destination."
Cons: "I ordered two seats to accommodate my rate. I was moved after I checked in to another seat without notice. It was embarrassing to move after I was seated early and arrive at a set that I didn't fit in."
Cons: "Notes were in the computer that our flight was delayed in someone at Delta told us we had to re book because we were not 2 hours prior to our flight after arriving in a cab. Delta error. Other lady told us to run to a security and get to the gate which we did and there were notes in the system and t"
Cons: "Stop being LATE!!!!"
Pros: "Friendly crew."
Cons: "Tight plane and late!"
Pros: "Amazing crew, on time, decent coffee, plenty of drinks"
Cons: "The drinks cart was a little slow..."
Cons: "More room."
Pros: "Entertainment choices were plentiful."
Cons: "The flight attendants were borderline rude. No eye contact, no smile, not helpful when asking a question (overhead compartments were full in my section; I asked what I should do, response: „ I don’t know either“ and walked off. I went to find a spot further up the aisle..."
Pros: "Not very crowded"
Pros: "Again, Delta used to offer this level of comfort and service on domestic flights. Great food and entertainment selections."
Cons: "For some reason overweight people like to get the middle seat and then spill over into the adjacent seats. I had to lean out into the aisle to sit comfortably without touching that person. This resulted in me getting hit by every person walking in the aisle or the serviré carts. While I do understand that overweight people have the right to fly, they should pay for the space they occupy like the rest of us. This person literally should have had two seats."
Pros: "On the fight back I had enough space; good service; fine food. Great trip. On the way to Amsterdam, I sat next to a very overweight woman and her body hung over my seat. I couldn't move around enough and I ended up with a trigger point problem which immobilized me for 3 days and kept me from sleeping at night. It was very disappointing, since this was a family visit trip."
Cons: "See above!"
Pros: "Dinner was good, entertainment also"
Cons: "Thought thecComfort Plus seats were not as good as Air Canada. Air Canada also serves Premium Economy the same good and drinks etc as Business Class. Did not feel special in Comfort Plus. Sorry just my comparison and opinion"
Pros: "I really liked it all."
Pros: "Friendly staff. Very comfortable seats"
Pros: "The flight crew was so nice! Roomy seats and plenty of snacks!"
Cons: "Wait time because of Atlanta crowding.Re:hurricaine?"
Pros: "The inflight entertainment options were nice, I enjoyed the flight status option, and the USB port was very helpful."
Cons: "Three hour delay due to wiring issues, cramped seating that made it impossible to get even the most basic of maps, and our flight attendant was upset that we didn't notify them that we were vegans in advance. We didn't know that they had vegan options, and weren't upset about not eating the in-flight meals. She was much more upset about it than we were and it made me uncomfortable refusing the food that I knew I couldn't eat. Other passengers even asked us if we had eaten anything. It was almost embarrassing."
Cons: "Paid extra for a seat that didn't have any extra leg room. The entertainment system was broken for the whole plane during the first 2 hours."
Cons: "I am very short (5’0”) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight."
Pros: "Professional, courteous, and responsive crew and attendants."
Pros: "How friendly and easy it was to board. The pilots were very friendly and even gave my daughter wings. The crew made us very welcomed and put our booster in the closet till we landed."
Pros: "Staff, service, options"
Pros: "I arrived safely."
Cons: "We all were bused to the plane. And we all had to stow our carry on bags with checked luggage."
Pros: "We boarded quickly, in zones. Staff were professional and courteous."
Cons: "Perhaps more than just 2 episodes of some TV programs eg Goldrush. Also more current shows."
Pros: "Great airline stewards"
Cons: "Suggestion- Overhead bin should be assigned to the seat the person is seated in."
Pros: "Attentive staff."
Cons: "Nothing. Great flight."
Cons: "Bags never arrived at the listed baggage claim. After 45 min, I saw bags on a different claim station and I notified everyone standing around. BUT, I filed a claim with Delta and was immediately given 2500 miles, as guaranteed!"
Pros: "Got upgraded to 1st / Business class."
Cons: "Due to weather the power outage in ATL, the flight out of PHL was delayed by about 30 minutes. No movies. No meals."
Cons: "Late, slow, de-icing in Detroit took nearly an hour!"
Pros: "No vegetarian options in first class.. and go go wouldn5 hook up. Flight was an hour late...but that was ok."
Cons: "The pilot did a nice job of flying in and banking so we could see the view.."
Cons: "Felt like I was sitting in my neighbors lap!"
Pros: "We had terrible turbulence for probably 4 of the nearly 5 hour flight. The turbulence were the Pitts, but the plane, amenities, staff and amenities were top nothcj! Highly recommende Delta."
Cons: "Bad turbulence"
Cons: "very few movies to choose from. China southern had dozens"
Pros: "Free ear phones"
Cons: "Late boarding Late take off Maintenance after boarding Two hours before refreshments Boring movie Bumpy flight Very hard landing Home an hour late"
Pros: "Boarding was very organized and quick. Slight delay taking off but not bad for JFK. Lovely crew. Bumpy flight but the captain kept us informed. Food better than expected. Flight arrived early but no gate so we had to wait."
Cons: "OMG! The seats are obnoxiously close together. I could only sit perfectly upright and even then my knees were pressed tightly against the seat in front of me. I am only 5'7". Impossible to rest due to lack of space. I tried to put my head down on my tray table but couldn't since it hit the seat in front of me. Mid flight my 13 year old daughter got back spasms. Upon arrival we could barely walk and looked like two old women limping down the jetway. No idea how a tall or larger person could have even sat down."
Cons: "Because my earlier flight was delayed they put me on this one in a middle seat I had payed for a plus front seat"
Pros: "It was my first time to fly Air France. They exceeded my exceptions. The service was great and they made sure we were very comfortable. I will definitely fly Air France again."
Pros: "Delta Comfort seats"
Cons: "Shuttle driver stopped to talk to a friend thus making me late snd missed my connecton. Rude agents at gate and when I called and spoke to a Delta representative, was told that they would have never put me on that flight due to short connection time. To which I replied that thet is an issue between Delta and their business withthe booking site and the customer should not be to blame"
Pros: "Treated with the utmost courtesy"
Pros: "When I finally got on a flight (see what I didn't like), the crew was very helpful and the flight was comfortable."
Cons: "When I checked in online, I received boarding passes for the first two legs of the trip, but was told to see a gate agent in Amsterdam for the boarding pass for that flight. It turns out that there was a problem, attributed by one of the KLM staff that I talked with to "a communication problem between Delta and KLM." As a result, I was finally given a stand-by boarding pass. Since the flight was full, I was denied boarding. After hours of trying to figure this out, the KLM staff put me on a flight for the next day and organized a stay at an airport hotel. The KLM staff were very nice, but it seemed to take a very long time to figure this out. They also failed to note that the denial of boarding in the records, which caused a problem in my return flight. The upshot: I missed a follow-on flight to Budapest and had to pay a huge rebooking fee for that missed flight. I also missed a day of my vacation."
Pros: "Plenty of give on seat belt, just enough leg room for my 6' frame. No one was seated in the middle seat!"
Pros: "The crew were friendly and efficient. The seats were narrow, but as to be expected. Meals were fine. Will fly Delta again and again."
Cons: "Flight Minneapolis to Detroit was delayed which caused us to miss our original flight and go out a day later."
Pros: "We were on time!!!!"
Cons: "I've had friendlier flight attendants"
Cons: "Entertainment center did not work. I paid for wifi and did not work and need my money back. The headphone jack for the tv did not work."
Pros: "Good choices were great and tasted great also.."
Cons: "seats not so comfortable"
Pros: "Drinks and great stewardesses"
Cons: "No phone charger."
Pros: "Lufthansa doesn't disappoint"
Cons: "Not much to ask for on a 60 min flight"
Cons: "The seats were absolutely uncomfortable"
Cons: "Our flight was scheduled to leave at 7:00 a.m. We arrived at the airport at 4:00 a.m. to check in. When we tried to check in the lady told us our reservation was canceled. Luckily an airport employee worked his magic and had us added back onto that flight."
Pros: "Staff was friendly and boarding was easy"
Cons: "No complaints"
Pros: "Efficient loading. Flight was on time. Nice crew."
Pros: "they did good job"
Cons: "security held me up due to venice security not stamping my passport,,,i was finally able to find the original ticket due to free wifi in airport and get it straightened out though it would have been awful if i had not been early early"
Pros: "That the plane brought me safely to San Diego"
Cons: "Paid entertainment on a 12 hour flight"
Cons: "Late departure"
Pros: "Food and overall service"
Pros: "It was a smooth ride overall, the staff was comfort us."
Cons: "The food was terrible is like each year the value goes down."
Pros: "REQUESTED FOOD WAS NOT AVAILABLE AND STAFF WAS RUDE"
Pros: "service was great"
Pros: "Surprisingly tasty breakfast."
Cons: "Online check in didn't work. The site kept telling me I needed a visa although I chose the option that stated I had an ESTA. Also mt destination country was not in the list of countries and there was no way to fill it in. The check- in agent in Cairo was cheeky and unhelpful. I was told I couldn't get the aisle seat assignment that I had selected online when attempting to do the online check in. The crew also stated I couldn't switch to an aisle seat because " we are completely booked" although all 3 rows in front of me had empty aisle seats all the way from Cairo to Frankfurt so I was stuck in a middle seat which the person in front completely reclining their seat for 4 hrs. At 5'10" it was not only uncomfortable but a painful flight. Things improved somewhat from Frankfurt to Miami but was still pretty tight due to the reclining seats. Luckily I got an aisle seat on that leg and the middle seat next to me was open. There was no entertainment on the Cairo to Frankfurt leg."
Pros: "The entertainment was good on board"
Cons: "The cabin crew was a bit rude"
Pros: "Everything was excellent but the food could be better especially from Lagos to Frankfurt"
Cons: "They cancelled the flight and did not help at all for rescheduling."
Pros: "Ease of boarding, and a timely take off. The crew was attentive and professional. The entertainment available made the 9 hours go by quickly!"
Cons: "The food was edible but not the best. The bread was especially disappointing-- ice cold and doughy! I hate those reclining seats. When you have your meal tray down it is impossible to move."
Cons: "EVERYTHING! They put us on a United flight. 11 hours on the plane with NO ENTERTAINMENT. They apologized at the end and told us to all fill out a complaint at united.com. I did and still haven't heard back. The flight attendants were rude and it was a horrible flight. Worst international flight I have taken in my life. And it was for an adoption appointment with a judge in Riga, and we barely made it."
Cons: "This was a United flight from SF to FRA. The food tasted horrible and I didn't eat any of it. Green Tea ice cream is a very unique flavor that not everyone likes. What's wrong with vanilla or chocolate, a more neutral, well-liked flavor? The dinner was over spiced and looked unappetizing. The breakfast look like someone threw up. I hate to sound so negative, but it was really awful. The flight, itself, was fine. Nice crew and smooth trip."
Pros: "Clean and comfortable aircraft."
Pros: "The aircraft was very clean."
Pros: "Clean, good pilots and quick"
Cons: "Food was bad"
Cons: "Umm. It was cancelled due to union workers striking. It was great to spend our last day in Barcelona stressing over whether we could get back home."
Pros: "Crew and flight were fine."
Cons: "Seating was cramped. Reclining seats are a bother. I'd love to see the seat ahead slide forward as it reclines to avoid invading the space for the passenger behind."
Pros: "very roomy seat for a small plane."
Cons: "Boarding occurred from two doors which caused long delays because people had to try and get by each other in the narrow isle. If they want to use two doors to load the plane they should at least direct the passengers that have seats at the back to go to the back and vice versa."
Pros: "The staff was so prompt and friendly"
Cons: "Cramped leg space, no entertainment"
Pros: "I have liked everything in lufthansa there was nothing to complain about thanks lufthansa for your respectful and helpful"
Pros: "A fast, smooth, and easy flight with a polite and efficient crew. The Frankfurt airport needs some type of internal transportation or reorganization because the size and shape make it a challenge to go through passport control and find your gate in time to transfer."
Cons: "The snack consisted of sugary packaged cookies. After waking at 6 a.m. to catch my flight, I would have preferred plain yogurt with fruit or muesli, or at least a nutritious nutty bar such as the KIND brand. The boarding consisted of everyone standing in a disorganized line next to another long line so that I was not sure if I was in the right place and felt nervous as the time to board drew near. Staff did not seem to be communicating what was happening and were not circulating. I had to ask fellow passengers if I was in the right line and on the right bus. We pushed away from the gate early. This worked against me at the beginning of my vacation when I missed my flight by 5 minutes due to the disorganized nature of the Frankfurt airport and its massive size."
Cons: "No entertainment"
Pros: "Got to sit in the top deck of the A380; Luftansa sets aside a small portion of the top deck for economy passengers. Flight was much quieter for economy passengers than on any other plane I've ever flown because the top deck is further from the engines. It was an extraordinary flight."
Cons: "Food was OK, but nothing special."
Cons: "their website did not allow changes nor did it provide a number to call"
Pros: "Everything was top notch… Wi-Fi, food, entertainment, comfort"
Pros: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Pros: "Thank you very much for taking care of my mother she is 79 years old doesn't speak English. and needed wheel chair. and she was thrilled happy and very comfortable thruw all your flights. I want to thank you personally from the bottom of my heart because it's very hard for me to send her overseas with her condition and no language. you guys awesome thank you very much again."
Cons: "Staff was extremely sassy and unhelpful when I had been traveling for 40 hours."
Pros: "Check in smooth and professional. Please change places with Asia air so you are in front of rather than behind the hoard of people."
Cons: "On my flight from Seattle to Frankfurt I had one stewardess repeatedly skip me. She was a bit older. I thought after the first overlook she would take extra care but did not. This resulted in me having to ask the crew to repeat their previous steps just for me. "Hi, I know you are serving coffee but I wanted red wine". She was a bit clipped about having to repeat steps but what was I to do? She never looked up enough to see my hand and clearly didn't look at my face. She also didn't pick up my hand towel. I essentially had to rely on the rest of the crew but the care from this lady started to feel purposefully negligent of me. The rest of the staff was friendly and efficient. I also thought we were supposed to get an appertiff...one was never offered. Couldn't check in online. Was fine once I got to the countr but could you trade space with Asia air? It makes sense to have them at the end as they have a huge hoard of people it would be nice not to have to go through and several spots to check in. Check in at the desk otherwise was smooth and professional."
Cons: "I was seated next to a family with an autistic child. Because they had checked in late, they were seated separately. The autistic child was unsetted by having to sit separated from both parents, causing quite a commotion during the whole flight. I couldn't rest during the whole flight. Lufthansa should do a better job with accommodating the needs of special cases like this, preferably when they book the flight or before they board. SFO boarding was slow and confusing. There was a backup being caused by having to seat 6 or more passengers in a wheelchair. Then, I followed signs for boarding in Economy, which was at the front of the A380. I was forced to the aisles to the back of the plane, where I prompty collided with other passengers that were boarding the rear entrance of the plane. Why wasn't I just asked to board from the rear entrance to avoid the congestion?"
Pros: "Crew was nice"
Cons: "Seat pitch is miserable, amplified failings in food and internet access."
Cons: "I had tried to postpone my return date, but found it extremely inconvenient dealing with vayama, the service Kayak linked me to. I had to call them at their Amsterdam office to arrange a different itinerary, only to be emailed in the middle of the night with the news that that itinerary was no longer available, and a replacement one would cost much more. Sadly, I was not able to deal with Lufthansa directly. Doubt I would use vayama again."
Pros: "Check in staff were excellent Flight staff were also excellent Seating was fine for short flight"
Cons: "The boarding process was a little random but in the end worked out OK. Breakfast food was not great, but that's because I forgot to ask for a special meal and can't eat dairy."
Pros: "Courteous crew"
Pros: "Very positive and responsive crew! A fresh cup of coffee I received when I requested one was delicious. And,one of the crew members made me a cup of tea before they had started serving it."
Pros: "The frienliness of the crew, adecuate food, bathrooms in FRA-PHL leg."
Cons: "The frankfurt airport. Land on Gate A and had to walk 20 minutes to ger to gate Z (up and down escalators), the bathrooms in airplane from Ben Gurion to Frankfurt (very small and not enough head clearance at the toilet). The confort of seats on flight over 3 hours of sitting (I am 74 years old)."
Pros: "Very prompt, good food. We encourage trip very much!"
Pros: "My flight home from Belgrade reminded me why I miss flying this superior airline so much! It's too bad they don't do domesticate flights in the USA! A stellar crew of helpful attendants made sure my journey was enjoyable through and through.An exceptional airline."
Pros: "good amount of room on the plane"
Cons: "magazine on the plane is boring"
Pros: "I really enjoyed food and movies. Great crew members. Plane was very clean."
Cons: "Size of drinks."
Pros: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Pros: "Professional crew. Good simple check in."
Pros: "KLM STAFF WERE VERY PROFESSIONAL"
Cons: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Pros: "very nice crew"
Cons: "my bagfage was lost"
Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."
Cons: "Fix the damn KIOSKS at Vienna!"
Pros: "Friendly crew"
Cons: "Can’t think of anything"
Cons: "Too hot inside the aircraft"
Pros: "Good for both."
Cons: "Bigger seats."
Pros: "Crew were great, food, entertainment, seat and everything else was great as well."
Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Pros: "Friendly and efficient crew. Flights were on time if not even early."
Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Pros: "Face recognition was amazing"
Cons: "Too hot on plane"
Pros: "Excellent service. A meal , drink and a coffee included which we were not expecting."
Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"
Pros: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Cons: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Pros: "Easy to board and easy flight."
Pros: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Cons: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Pros: "The aircraft was clean"
Cons: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Pros: "Lovely staff, good food, great movies."
Pros: "Got to Amsterdam on time and everything was great including the staff"
Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Pros: "good service"
Cons: "old plane, tight and uncomfortable"
Cons: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Cons: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Cons: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."
Pros: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Cons: "Nothing to improve"
Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Pros: "Food and staff were great"
Cons: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
Pros: "Very good flight, excellent service and good food."
Pros: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Cons: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"
Pros: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Cons: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."
Pros: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Cons: "Cabin noise and air conditioning too cold, didn't sleep well"
Pros: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"
Cons: "Fewer entertainment options than the delta flight. I got excited with that first flight."
Pros: "The flight crew were kind, polite, and attentive."
Cons: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Pros: "Quick and efficient flight. Crew very organized. Great language skills"
Pros: "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"
Cons: "No delays"
Pros: "Crew good, plane clean."
Cons: "Seats very cramped."
Pros: "Speed boarding and organized overall. Nice crew."
Pros: "Really liked the flight staff.. great service and all very humorous. More room than on most flights and everything was on time"
Pros: "LCY very efficient baggage drop, flight arrived ahead of schedule"
Cons: "Flight was cancelled after boarding us and letting us sit on the plane on the rollway for 2 hours."
Pros: "Attentive service by flight attendants"
Pros: "Crew was also nice."
Cons: "I had to wait for bus to get the continue flight. The time waiting was so long I could not board the flight and had to rebook to the next possible flight."
Cons: "Was surprised that you have to pay for all drinks. They want 2.50 for a baby can of coke."
Pros: "Flight itself was very smooth, especially the landing. Food was good also, both the chicken and pasta were prepared well. Pasta could have used a little more sauce. Quantities and variety were also good."
Cons: "I still don't understand why airlines don't board from the back to the front. Would make the entire process go much smoother. The bigger the plane the bigger the problem and delay. I don't mind storing a bag under the seat but there's more stuff taking up legroom so it's hard to get the feet comfortable which is important for those longer flights."
Cons: "So out flight from Heathrow to Frankfurt arrived late at the Heathrow airport and, reportedly in a hurry to let us take off, they chose to inconvenience us further by not loading all our luggage. They said on the plane that, if we are missing our luggage, it will come in on the next flight. I don’t understand the logic of the decision to not load our luggage to try to save us time."
Pros: "Flight was uneventful (the way it should be) although it was over an hour late leaving LHR. The cabin was clean and in generally in good condition. Leg room was okay for a short flight. Didn't try the onboard cuisine but it looked good in the pictures, although somewhat expensive!"
Cons: "The bag drop at LHR T5 was bad. I was in line for almost 25 mins waiting to use the self-serve system. Almost every one of the 10 or so people in front of me had problems with the system and had to call over a staff member to help. It would have been so much quicker to have the 'old style' way of having check-in staff receiving bags!"
Cons: "Flight delayed by one hour Gate not announced as indicated on flight board When announced only gave about one half hour to make it to gate and board"
Cons: "BA took us onboard, flew us 40 minutes into Frankfurt and they decided there was a mechanical problem and returned back into Heathrow. The next plane did not arrive until 5 hours later, which lead to missing the connection flight. We were asking for updates and nobody knew anything. We asked to be changed to different airline and they could even do that. They did not compensate or pay anything, which is unacceptable. Horrible customer service."
Cons: "Cancelled flight and horrible customer service!"
Cons: "Late like always no even a free drink of water sad sad"
Pros: "The boarding and crew was nice... no complaints."
Cons: "Did not realize that, at least, water was NOT complimentary ... food & drink had to be paid for. Bummer."
Pros: "The flight kept getting delayed, but made up during flight so I was able to catch my connection in Frankfurt. Very pleased about that."
Cons: "The flight was delayed by 50 minutes and the gate was not available until 30 minutes of departure. Tap water, really?"
Cons: "We nearly missed the plane due to how closely our flights were scheduled. Then our luggage did not arrive with us our plane. We didnt have time to stop for a snack or water so a small something would have been helpful."
Pros: "The plane didnt crash. I liked that."
Cons: "It was Delayed and no one was notified. I was rushing through the endless mess that is London Heathrow only to find a delayed flight - which worked out for me. I just wish I had known. The flight itself was more than 2 hours and not even a complimentary soda? You have to pay for a coke? I've taken 45 minute flights to vegas that offered complimentary drinks and snacks. Pretty odd."
Pros: "Flight was over all comfortable."
Cons: "No snacks were provided."
Cons: "Mixed up boarding arrangements, length of time to disembark, being coached to the terminal. ok these add up as stress for business travelers on a deadline for meetings"
Pros: "Security check was quick and easy."
Cons: "The flight left 35 minutes late but arrived on time"
Cons: "In Barcelona, they do not use Catalan in the announcements (American Airlines do)."
Pros: "The flight wasn't as late on arrival as I anticipated it would be."
Cons: "The ground staff were completely useless when it came to actually getting a new flight after missing my earlier flight when I showed up with only 20 minutes to spare and the ground crew left the gate before it actually closed. They then wanted to charge me 500 euros for a replacement flight, in the end Kayak online got me on the same flight for less than 100 euros. The rest of the flight was mediocre. Lufthansa and Virgin do so much of a better job with overall staff on the ground."
Cons: "At security London Heathrow, it took 30 minutes for them to check 1 bag of ours! Almost didn't make the flight."
Pros: "Routine departure"
Cons: "Booked emergency exit for legroom but did not get it due to full flight."
Pros: "Not a very crowded flight. Boarding was efficient and we departed and arrived early. As the flight was short there was no meal service or entertainment."
Cons: "There were no power adapters in the seats."
Cons: "Full flight affected leaving time + 20 minute taxi to runway"
Pros: "The flight safety video and the crew were very helpful."
Cons: "No in flight entertainment"
Pros: "Always a good flight out of LCY"
Pros: "Boarding was quick"
Cons: "Lack of communication about delays."
Pros: "Everything was smooth. crew was courteous. Flight was plesant"
Pros: "Flight on time, good crew, got a direct gate position at FRA."
Cons: "Legroom in Club Europe is poor, seating in the front rows should not have been densified so much."
Pros: "On time, friendly staff"
Cons: "No entertainment in board and the AC dripped on me."
Cons: "Food wasn't great."
Cons: "Heathrow connecting gate announced only shortly before flight, thousands of connecting passengers kept in a central holding pen like cattle flight: have to pay even for a cup of water"
Cons: "Middle seat, very cramped and I'm short"
Cons: "So, the flight to Frankfurt never happened because of whatever happened with British Airways on 05/27/2017. We waited without information in the airport for over 6 hours and then were told to exit after which it took another 3 to 4 hours to get out of the airport. We were told to find a hotel with no help or voucher - nothing was showing available under $1000 a night, save our receipts for any food we might have, rebook our flight. As we were leaving the airport, we were given water, nothing before that. We received information as we were leaving the airport about our rights for recompense. Fortunately, a Heathrow staff member helped us with finding a hotel that cost about $400. We never were able to get to Frankfurt to see our family there and had to book train tickets to Paris to meet our hotel reservation there two days later. It was a bad situation, handled in a way that caused confusion, fear and unhealthy situations of standing for long periods and I will not be doing business with British Airways in future."
Pros: "Arrived ahead of time, although flight was fully booked, boarding was quick."
Cons: "Nothing, flights to Frankfurt have always gone off on time for me."
Pros: "All perfect !!!"
Pros: "There should be a special section for babies."
Cons: "Sitting on runway for 3 hrs and then get kicked off without good instruction. This was our 1st trip, so we felt stupid about everything after the flight was cancelled. Oh well. Much smarter now."
Cons: "I know that I shouldn't be shocked by the continued degradation of the airlines, but there should be a line. To me, a simple glass of water should not be too much to ask."
Pros: "quite nice and friendly staff. many vacant seats and thus much space to seat comfortable"
Cons: "old airplane, kind of run down impression. annoying and not really working touchscreen, lousy choice of movies. Everything had the air of not being organized, we had to change our seats twice without knowing, why. Really poor food compared to any other airline I know. One of the stewards constantly spilled drops of beverages over me, when he was pouring them for me and the passengers around."
Pros: "Flight took off on time and arrived 10 minutes early."
Cons: "Delayed twice, switched gates, AND forced to gate check my carry on "because the plane was small" and supposedly they were having everyone check their bags. Except that didn't turn out to be true. Frustrating although baggage claim had bags waiting when we got through customs."
Pros: "The TV and Movie options were good. The food was good too. The staff was very attentive."
Cons: "My luggage was misplaced, but I got it delivered to my house by Wednesday evening."
Pros: "There was someone from BA who met me when I landed in London who gave me instructions for getting to Terminal 5. Without him, I never would have made it."
Cons: "The process of getting from Terminal 3 to Terminal 5 was tedious and time-comsuming. I barely made my connecting flight."
Pros: "the food, the staff, the access to movies, etc"
Cons: "the fact that we had to wait at the gate for over an hour after we landed"
Cons: "The tickets were never purchased at British Airways. I showed up at the airport and nobody had a record of me ever purchasing tickets. By the time we realized that kayak had not transferred funds to the airline, the plane had left and I had to completely re-book my trip at triple the cost. I will be disputing charges and contacting fraud services to resolve this issue."
Airlines flying from Alabama to Baden-Wurttemberg have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Alabama to Baden-Wurttemberg
Masks required on board, masks provided on flights from Alabama to Baden-Wurttemberg
Social distancing seating
Middle seats unavailable to book on flights from Alabama to Baden-Wurttemberg
Testing for antibodies, testing for symptoms for flights from Alabama to Baden-Wurttemberg
Waiving of change fees. Search flexible flights from Alabama to Baden-Wurttemberg