Pros: "Nice quiet flight"
Cons: "Crew member attitude specifically regarding passengers in the emergency rows"
Pros: "The crew were very professional and friendly. The comfort of the seating was great as well."
Pros: "Enough room in the seats / not too squished rows."
Cons: "Window shades couldn't be closed / they were stuck. Inside walls of the plane were peeling, scratched up, clogged sinks in restrooms. It was pretty grim looking all things considered."
Pros: "Flight crew was nice"
Cons: "They were careless with our suitcases. When we got to Vancouver, we were missing wheels on our suitcases. 2 wheels on my husband's and 1 on mine. It made it horrible to pull the suitcases."
Pros: "Crew was great, the flight was good. Food is good but expensive."
Cons: "Free or inexpensive food options would be nice. I also prefer when the screens are in the back of the seat and I don't have to stream on my phone or pay high prices to use data."
Pros: "Crew were very attentive and hospitable to the crew. I have been flying ASIANA many times and enjoy the flight as well."
Pros: "Crew was friendly"
Cons: "Tray tables very dirty, flight overbooked, hard to find gate agents"
Pros: "Good crew, did a good job making us feel good for a delayed late night flight."
Cons: "For some reason air was never turned on. Air only seemed to flow once we were moving but sitting at the gate and once back on the ground taxing it got very hot again."
Pros: "Seats were very comfortable and they provided free movies with a seat console for a 2-hour flight. Great!"
Cons: "No seat-back entertainment on a long flight is not ok. If there was warning about that during the booking process, it was too subtle and I missed it. It was an unpleasant surprise. Also, the seats are just so stiff and uncomfortable. If this was a 3-hour flight, fine. But nearly 6 hours, no."
Delayed over 6 hours then sat on tarmac for over an hour
Cons: "The trip went like clockwork and the flight attendants were very friendly and helpful. It was a very long flight but we got 2 meals and all non-alcoholic drinks at no extra cost which was nice."
Cons: "No worries with Hawaiian Airlines’ staff and service … the “free meal” (sandwich) was unexpected, tasty and something not found on other domestic carriers."
Pros: "The crew was friendly, the flight went smoothly overall."
Cons: "I tried to request a vegan meal ahead of time but Hawaiian Airlines only offers special meal requests for international flights, which was very disappointing."
Cons: "I could not get a connection to any of the entertainment. Our flight Attendant, Hunter was awesome!!!! What a sweetheart and he was extremely attentive."
Pros: "They held the connection to Maui for us even though we were an hour late. Much appreciated! The flight attendants were super!"
Cons: "Nothing; all good"
Pros: "Short island hop but still great staff is just HAPPY"
Pros: "The flight attendant in my section was very nice. I appreciated the extra snacks she gave me!"
Cons: "The main meal, a sandwich, was only ok. The food could definitely be improved."
Pros: "Flight attendants were great!"
Cons: "Flight was a little cold - but in Hawaii, not always a bad thing!"
Pros: "The crew was the best!"
Cons: "No non meat or not red meat option on food. Very sad. If I wanted a veg sandwich Ihad to pay for it."
Pros: "Female attendant was personable. Decent legroom but tray was broken."
Cons: "Was told by attendant they’re NOT supposed to help female guests with urging luggage overhead. Didn’t know headphones had to be bought to watch movies."
Pros: "I liked the entertainment that was available."
Cons: "The boarding is very haphazard. Clusters of people just standing around waiting for their group to be called. So when your group is called there are already several people there wanting you to get behind them. Which doesn’t make sense since I’ve been there a whole 2 hours before all of them."
Pros: "JetBlue's free Wi-Fi and comfortable seats really make JetBlue a domestic airliner unlike any other."
Pros: "My seat was broken, so I couldn't recline, which made my lower back ache. The TV was fuzzy and several channels didn't work, and others would cut in and out"
Cons: "Took me asking twice where my coffee was. Flight attendant forgot."
Cons: "First flight was delayed two hours and I missed the second. Overall flight postponed of one day and they didn’t pay any expenses I had"
Pros: "I flew in Halloween so they also gave out free candy! More room than I was expecting"
Cons: "Seats were more spacious but definitely over over used."
Pros: "Focus on customer service, spacious and comfortable seating, courtesy with respect to my disability, and general availability of Wi-Fi without charge."
Cons: "Where I am on a long business trip, I did not appreciate being charged $150, above the $30 baggage fee, due to being 8 pounds overweight with my luggage."
Pros: "Comfortable seats, snacks, good price, nice & helpful were all the flight attendants and persons at the counter. Flight was 20 min late arriving at Denver, but our pilot got us to Boston on time-much appreciated. Free WiFi was great.seats and the next plane (my plane)o not"
Cons: "Could have taken an earlier flight from Boston to DCA, but there was $75 change fee even though the plane had lots of seats. But I do not hold this against JetBlue."
Pros: "I like the unlimited snack and beverage options, it definitely came in handy for a Red Eye flight. The crew was polite and accommodating and the plane was clean."
Cons: "I didn't like how cold the plane got at one point and that one would have to pay $5 for a blanket. The signal for the tv would be inconsistent throughout the flight and when it did work, the quality was pretty grainy."
Pros: "The staff was great. Funny and great sense of humor, easy to work with and enjoyable."
Cons: "I didn’t like that I basically paid for someone else’s seat. I got seated next to a gentleman who happened to be too big for his own seat and basically sat in half of my seat for the entire flight. I got half of a seat when I paid for a full one. I couldn’t put the armrest down because it went into his stomach so I had to have someone ontop of me for over 2 hours. It was very uncomfortable and just my luck the guy LOVED to talk. Talked the entire flight took out his phone and showed me all of his pictures. Video chatted his entire family while on the flight and didn’t bother to use the headphones he brought with him. So the entire flight go to hear his mother call him 15 times throughout the flight asking why he wasn’t taking a nap. It was honestly ridiculous. I put headphones in my ears and the guy still continued to talk to me. I tried to close my eyes and pretend to sleep that didn’t work. I had to keep running to the bathroom to just stand in there for some peace and quiet."
Pros: "Delta is the airline to fly if you have to fly (like I did) during a pandemic. They made sure at every turn we felt as safe as possible. They had passengers distanced from each other the whole time, handed out sanitizing wipes as we walked on the plane, made sure folks kept their masks on, gave us individual little baggies with snacks and water bottles that also had individual hand sanitizer packets. I felt so much more safe flying Delta on my way home to Hawaii in July than I did when I flew American Airlines on my way to the mainland in June."
Pros: "Crew was super amazing and friendly! Very good service also!"
Cons: "No seat back entertainment.."
Pros: "I like flying with Delta, it's just I was not feeling well and our flight got delayed and delayed and delayed. We finally made it on and the extra comfort was great"
Cons: "The food selections not so great. The sandwich was hard. Could use more options."
Pros: "Boarding process need to be improved. Seat assignment is horrible"
Cons: "It was fabulous as always! Thank you. I love Delta!"
Cons: "Too hot. Bathrooms were dirty. No leg space in comfort+."
Cons: "Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space"
Cons: "We weren't alerted there was a chance of delays. Over two hours late."
Pros: "It’s nice to be in a plane fitted with modern conveniences. Great entertainment options."
Cons: "I didn’t have a window at all. The staff didn’t offer any snacks to us. My bag was the only one that didn’t make it while I had a plenty long layover."
Cons: "The entire time there was a clogged bathroom smell coming in waves. The crew was forgetful of requests. Not a pleasant flight."
Cons: "Honestly, I think it was a great flight. I’m used to rude flight attendants, but this crew were great. Probably some of the best flight service I’ve had. I’m going to try to keep flying AA from now on."
Pros: "The food and the crew totally good"
Cons: "Maybe the toilets, need to be clean at least once in a flight"
Pros: "Smooth ride, great crew, free flight entertainment with screen built into each seat."
Pros: "Crew was super nice"
Cons: "Airline to be more user friendly with connecting to free entertainment"
Pros: "Crew was efficient and pleasant making for a good experience."
Pros: "The seat? Very uncomfortable"
Cons: "The seat for the longest flight could be more comfortable"
Pros: "The Flight Attendant was excellent. Genuine smile, attentive, and pleasant."
Cons: "Half of the screens were down. No Gluten free options."
Pros: "Clean plane, fast boarding process."
Cons: "No power to charge a device. This really is unacceptable in today’s world."
Pros: "On time. Warm greetings from the pilots. New aircraft, clean, great entertainment."