Daily cleaning, installation of cabin HEPA filters on flights from Arkansas to San Pedro Sula
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Scores according to KAYAK customer reviews
Pros: "Crew was great very clean and comfortable plane"
Cons: "Food was very inapropriate for the hr"
Cons: "Lost my bags"
Cons: "The inoperative TV screens should be repaired."
Pros: "Great crew, early arrival"
Cons: "Old screens, snacks getting smaller, too much ice in the drinks"
Pros: "confortable and good service."
Pros: "Good on time flight"
Pros: "The planes are made for humans not for monkeys as in some other airlines. Leg space was way better."
Cons: "I wish you could make your ticketing categories simpler. It is too complicated and cumbersome. May be you have a new category of over 75 olds."
Pros: "Plane was clean & modern"
Cons: "More leg room"
Pros: "The check in process was smooth and the flight crew were pleasant"
Cons: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"
Cons: "More leg room."
Cons: "It was canceled"
Pros: "Crew was good. It was great to be able to watch a movie, TV, or play a game to pass the time."
Cons: "More let room when someone puts back their seat."
Cons: "Have to call out the delta lounge...excellent and healthy. My experience was outstanding. Thanks Delta"
Pros: "Great entertainment options!"
Cons: "The seats are still too small. I also wish there were hot options for food."
Pros: "In flight wifi"
Pros: "Early boarding for Seniors"
Cons: "Limited food"
Pros: "First time flying into Daytona and it was super easy."
Pros: "Nothing - missed flight"
Cons: "Need to reschedule flight to tomorrow morning...."
Pros: "Nothing cause it didn't happen"
Cons: "The fact that my flight was delayed so it didn't matter because the flught was delayed all the way til the next day."
Pros: "The take off and landing were very smooth and the crew was nice."
Cons: "Crying baby aboard"
Cons: "Flight was horrible"
Cons: "Flight was late to arrive and late to depart. Not many passengers but no service."
Cons: "This was the longest part of a three flight trip back to DCA and there was no movies. This was completely unexpected, so I wasn't prepared to entertain myself for 5 very long hours. It would have been nice to have know this ahead of time so I could have brought a book with me. Early notification thru the app is the way to go."
Pros: "I got home"
Cons: "Seats were tiny as hell"
Cons: "The flight attendants weee rude, and no bar service"
Cons: "Flying into blizzards suck, don’t do it"
Pros: "It was great"
Cons: "One thing I didn't like is that this flight had three different numbers,. Aeromexico, Delta, and KLM. AND we didn't know which counter to go to to get our tickets ( it turned out Delta). There was not a single number to call to ask questions it get help....it turned out that JustFly was the contact, but we purchased through Kayak."
Pros: "I have always known of airlines to offer preboarding to those military members in uniform or on official orders. Delta took it one step further and allows prior service members to board also."
Pros: "Quick and easy boarding. The overall flight was fast so no time to get uncomfortable."
Pros: "The outbound crew was terrific. The flight itself was fine. We even arrived early."
Cons: "Upon deplaning in Cancun, ALL passengers are put on a bus and driven far away from the terminals to an arrivals area. Those of us with connecting flights are royally f*cked at that point, especially if your connection is short, as mine was. The so-called shuttle to the departure terminals, which are entire kilometers away, was to arrive in like half an hour. HALF AN HOUR. Who has this time to spare?? The alternative to the shuttle is paying a taxi that charges a hefty fare--and God help you if you don't have cash. The departures terminal was swamped and only thru begging assistance and line cuts did I make my connection...and then only by the skin of my teeth. It was a complete nightmare."
Cons: "WiFi doesn’t work."
Pros: "The crew was very friendly and had great humor."
Pros: "Crew did a great job. Got us out a bit early which helped reduce anxiety of a close connection. Felt taken care of."
Cons: "Lack of leg room"
Pros: "Delta was so accommodating"
Pros: "I was automatically upgraded."
Cons: "I was upgraded, which I appreciate very much. However, I was upgraded to a window seat. With my bladder situation it was comfortable. This is why I only book aile seats."
Pros: "Martha was wonderful"
Cons: "Flight attendant kept giving nasty looks to a little girl that has to keep going to the bathroom. She also served drinks and crossed over my face each time without even saying "Excuse me." She kept bumping me with the drink buggy and didn't say a word."
Cons: "Delayed by an hour!"
Pros: "we got on another air conditioned plane"
Cons: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."
Pros: "The flight was run through Delta out of Seattle, and the crew was friendly and very helpful, as it was initially somewhat confusing how to check in for the flight online via WestJet's site - but the check-in agents and gate agents quickly clarified! The flight also boarded and departed mostly on time, and the onboard wifi was great."
Cons: "It was a bit confusing to check in online, as the WestJet site doesn't list Seattle as a departure city and then it took several different input attempts before Delta's site found my WestJet flight info."
Cons: "See above."
Pros: "The crew was nice but seemed super stressed out."
Cons: "The plane was old, no entertainment was provided, tight space with little leg room and our plane departed late."
Pros: "Delta Studio with closed caption"
Cons: "some series do not have closed caption"
Pros: "Overall this was a great flight. The entertainment system wasn't always working, but I was reading and its a short flight, so I didn't really care."
Pros: "On time arrival"
Cons: "Crew spent 90% of time on half dozen rows of comfort and virtually ignored the rest Entertainment screen - touch screen was partially non responsive, way to small, and lack choices. Should have option to buy movies, etc. Not just delta, but I don't know why boarding is not done from the back of the plane instead of zone - at least for coach. I think it would be faster."
Pros: "Bags arrived on the belt quickly"
Cons: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"
Pros: "Relatively painless."
Cons: "I do not like the seating and the need to be on a regional jet for more than an hour. Delta should think about passenger comfort when they consider their bottom line. You'll lose me as a customer."
Pros: "The snacks"
Cons: "They put WAY too many people on one flight, during Covid it just is not safe"
Pros: "The seat was a caca"
Cons: "Great flight"
Cons: "Flute gate changed 35 min prior to boarding to a new gate that was a 10 min walk. That was stressful. The flight ended up being delayed 20 min as well."
Pros: "Nothing was enjoyable."
Cons: "The flight was 4 hours late to leave and American did nothing to try and remedy the situation. Unacceptable that we are this late. I missed my meetings and they won’t offer any kind of voucher for future travel. But yet we have to pay for change fees!?!? I will absolutely avoid flying American."
Pros: "Emergency row seating is great for really tall skinny people. Plenty of legroom but seat width by no means helpful."
Pros: "Great polite crew attentive to every need"
Cons: "Not more room, just room in general"
Pros: "The seat was cormfortable and the entertainment was dope!"
Cons: "Communication. The pilot did not say when he was landing and considering it was a rough landing it would have been helpful to say. He said we shall be landing like 40minutes before Then quiet"
Pros: "Everything was just fine!"
Cons: "The only issue is that my entertainment screen kept in malfunctioning which was a bit tiring throughout the flight n"
Cons: "Took forever to get the bags"
Cons: "Flight was 45 mins late. No drinks or snacks. Small plane. Forced to valet checkin carryon luggage :/"
Cons: "the fact that they rushed everyone only to have you wait in the ramp"
Cons: "Incredibly cramped airplane"
Pros: "There was nothing to like about the way this sudden last minute cancellation was handled."
Cons: "I expected at least an offer of some kind of compensation for the inconvenience. it didn’t and hasn’t happened thus far."
Pros: "Smooth flight"
Pros: "Planes were clean and spacious"
Cons: "Airline didn't seem prepared with crews. Both legs had crew mgmt issues."
Pros: "The gate agents took great initiative to line up new fights for possible missed connections."
Cons: "Didn't appreciate an hour delay because a crew member decided not to go to work today and there seems to be no planned contingency staff at the airport for early morning fights. Made me late to PHX, and I had to run across most of the airport to make my connection."
Cons: "Six “10 min delays” that led to a 1 hr plus delay"
Cons: "Meals were minimal. Entertainment system is archaic. Seats tight and narrow and hard."
Cons: "Didn't make it to Tulsa. Won't make it for almost 8 more hours. Shameful."
Pros: "The crew was really nice and caring"
Cons: "The music and entertainment collection was very limited"
Pros: "It was a red eye and I made it back safely, and a couple of minutes before schedule. There was no food or snacks, barely had enough water to pass out. Otherwise it was an ok flight."
Cons: "No snacks or food, barely enough water on the flight."
Pros: "The crew even at the economy class were very nice and accommodating though we're not Caucasians."
Cons: "Our connecting flight was late and they next flight left 5min early?! WTF! We missed the flight by 3min. 10 other people missed the flight too. Now our whole day is blown waiting nearly 6hrs for next flight."
Pros: "Only about 20 people on board did not have follow up connection flights. My flight going to Rome was also delayed by a half an hour. TBH I don't recall being on a AA flight that ever left on schedule."
Pros: "Very comfortable cabin,"
Cons: "couldn't get the in flight entertainment to work"
Pros: "Boarded and took off on time; great crew"
Cons: "Waiting 30 minutes to get off the plane because they couldn't use the gate assigned to them."
Cons: "No power outlets or USB ports on a 5+ hour flight. Not great for business."
Pros: "nice aircraft I really liked the double seats on both sides of the isle, an ultimate aircraft for patrons traveling in pairs of two."
Cons: "It was too short of a trip for $$"
Pros: "Finally had power outlets. 1 for 3. First class crew great."
Cons: "Didn't honor priority luggage tags. Small seats for 1st class."
Cons: "Delayed like 5 times, finally canceled. Rerouted thru additional stops than bought."
Pros: "As a fat guy, I really like these newly built AA airplanes with huge seats. Two great flight attendants, too (a rare thing this day and age). Better than average coffee for an airline."
Cons: "Terrible turbulence. I know it's not AA's fault, but still, despite how nice the plane and staff were, I was sweating bullets for two hours!"
Pros: "Smooth flight."
Cons: "Could have picked something better to show."
Cons: "No usb or wall chargers. No inseat entertainment and glitchy wifi entertainment"
Pros: "The stewardess was nice enough to give me water with my gingerale"
Cons: "We didn't take off until 3 hours after scheduled, and we're forced to watch ads on the overhead monitors for most of the flight. I was not impressed. Poor communication from the pilot."
Pros: "Flight crew"
Cons: "Delay due to maintenance"
Pros: "Entertainment screens at every seat. Enjoying and helped pass time of flight very well"
Cons: "Should be allowed one checked bag per person at no charge"
Cons: "Boarding was slow. Flight to Chicago which was at the same gate took way too long to board. Could not figure out the problem. Took WAY too long to get wheelchairs to unload passengers off the plane that was to take us to Dallas. Sat on the tarmac for additional 20 min. Delay cost me an additional 2 1/2 hours later in Dallas and FIVE hours in London airport!!"
Pros: "a fast paced cabin crew! superb!"
Cons: "economy seats had my knees jammed into the seat back ahead. Couldn't sleep a wink."
Pros: "On time. Helpful at check-in and friendly staff on board."
Pros: "Everyghing was smooth and on time"
Cons: "Nothing at all"
Cons: "Surly, bossy manner of gate crew"
Pros: "Flight attendants very kind"
Pros: "See above"
Cons: "The departure was delayed. And is unbelievable you are charging baggage"
Cons: "Poor legroom"
Pros: "The seats had head rests"
Cons: "Rude staff, flight was delayed. No food or drink service."
Cons: "Having to pay extra 24 hours in advance for a seat. There were no available "free" seats 24 hours before flight time."
Pros: "The crew Friday, July 26, 2019as terrible. Not friendly. I felt like we were an inconvenience to them. No one smiled."
Cons: "Friendlier crew."
Cons: "The internet connection was terrible i was not able to see anything that was being offered"
Cons: "Three hour delay getting out of little rock when I paid $75 extra to take an earlier flight that then departed later than my original flight."
Cons: "Luggage was left on another plane. It was my surfboards, and clothes. the whole reason for this Trip is to surf and now I cannot."
Cons: "The new plane has no usable pouch to put small items in during takeoff and landing - you have to hold everything now, as the cargo net they use barely opens. As hard as the crew hammers you to put things away, having that pouch is handy. Also, we all know we are crammed in too tight."
Pros: "The seat was comfortable"
Pros: "I was really impressed with the agents at boarding. Also on flight. Good attitude and smiles."
Cons: "Couldn't get comfortable in spite of extra room (row7). Hard and narrow seating."
Pros: "I finally made it"
Cons: "Flight was 4 hours late, the gate agent was rude, the Flight Attendant was so large that he hit my arm every time he passed by, no Entertainment/Internet service. EVERY one of my United flights has been late in the recent past."
Cons: "I didn't like that I couldn't select our seats ahead of time because this flight was a code share with United. Also, the United gate agents gave me the impression they didn't know what they were doing or what was going on. There was a security check and one agent checked our passports and then sent us to another who said we didn't need to go to her, but to the counter. At the counter, the agent said she didn't need us there. When I asked questions, she didn't answer my questions, but instead answered questions that I hadn't asked. For example, I asked to check our seat assignments to make sure that we were together, and the first response was that the flight was oversold but they were trying to keep families together. Not what I asked, and immediately caused me to worry that our family would not be seated together. I had to persist several times to get the gate agent to verify that we were assigned seats together, which had been the case all along. Why the needless confusion and anxiety? I don't think she did a good job of listening to me."
Cons: "United intertainment app getting stuck on movies"
Cons: "No WiFi"
Pros: "Boarding was fast. Flight was ahead of schedule. Landed 20 minutes early. Staff was great."
Cons: "Not sure why a flight that lasts less than an hour has a price tag of nearly $400 round trip."
Pros: "The crew need to be more profesional special to the line going back and forward to Honduras"
Pros: "On time, pleasant crew."
Cons: "No choice of snack, magazine was missing."
Cons: "The seats are not comfortable."
Pros: "Mediocre. The attendant was lovely."
Cons: "I hate being charged for one bag. It should be included. I'm glad I wasn't bumped off and dragged off the plane bloodied, it was a concern. Especially because I'm an Asian person."
Pros: "No flight delay"
Cons: "Food, Wi-Fi, entertainment"
Pros: "The flight attendant was trying to be accommodating. I and other passsengers bumped our heads when getting into seats. Can we say SMALL plane?"
Pros: "Staff was friendly. Boarding was a breeze."
Cons: "The guy who put our luggage up was rude! He slammed the baggage on my foot on purpose! Plane was too cold and no blankets. It was late and they didn't turn lights off. Very annoying. Some ppl were cold and annoyed."
Pros: "Flight was on time & not completely full."
Cons: "The terminals for plane changes are TOO far apart!!"
Pros: "Nicer plane to MSP"
Cons: "Some of the staff were rude and 3 of the 4 planes were dirty"
Pros: "Nice plane with entertainment"
Cons: "not much to add"
Cons: "Last minute terminal change AFTER having gone through security at another terminal made the trip quite stressful."
Pros: "Overall ease to get on the plane, the flights were smooth.. and flights crew were friendly"
Cons: "Paying for! Movies. They should be part of the flight so you are more comfortable flying"
Cons: "They overbooked the flight"
Pros: "Snacks, gate attendants were super helpful with directions to connecting flight gates f"
Cons: "From SPS TO USA they let me bring my carry on laptop hand women hand bag, going back from Houston to SPS they didn´t allow me to have all of them.....another passegers had 3 things......need to standardize and let women hand bags be allawed to travel inside the cabin as well carry one-laptop.....teh way teh employee refers to mee was kind of dessapointed telling me that is teh way it is.....in Houston..."
Pros: "Super friendly funny attendant"
Pros: "Everything was great. I had remarkable flight. I was thankful for great seats, and awesome flight"
Cons: "My original flight was delayed due to late incoming plane. This made me miss my connection. I was put on a different airline (which I hate) only to arrive 7 hours later than expected."
Pros: "Great flight. Crew was also very helpful and we landed early at IAD. What more. An you ask for?"
Cons: "Long delay"
Pros: "Uneventful flight"
Cons: "Cramped and no wifi"
Pros: "Comfy seats"
Cons: "Boarding was delayed, then we taxied and had to return to the terminal for maintainence. We were told it would take 20 min but it was much longer. Maybe an hour, hour and a half."
Cons: "Awful. No crew. Horrible accommodations."
Pros: "crew was very polite and friendly"
Pros: "The email updates on flight gates."
Pros: "It was awesome, I could travel on Gold gropu for a chrap pice! Simply great"
Cons: "I had to pay for watching movies which says was for free."
Pros: "Smooth flight and landing.. Due to a disability the pre parsing is nice.. Crew was very acini dating and friendly.."
Pros: "The boarding went smooth on both flights. I even got a refill on coffee for the first time."
Cons: "Why don't you have review questions about TSA and the airport?"
Pros: "I actually upgraded to first class for $79 while sitting in the waiting area. I thought it that was a pretty good deal for the price. Seats were comfortable, and very roomy. I was in first seat and had lots of leg room, even though I'm only 5'3""
Cons: "For first class it was ok although not was I expected"
Pros: "It was a packed flight, the captain was excellent!"
Cons: "The food item's for purchase were over priced!!!"
Pros: "Safety was emphasized and carried out by the pilot and staff."
Cons: "The boarding process in Atlanta and masses of people bunched up made for a disorganized boarding process."
Pros: "Text and email alerts."
Cons: "Everything. We arrived 2 hours early and my daughter worked very hard to fit everything she needed into a carry on bag which was not easy. Her flight was delayed, delayed again, delayed again, and then cancelled. She was flying alone and should have received top priority and been one of the first called up to figure out how to get her to her destination. But that did not happen. She didn't know what to do at first then got in the long line of people and waited her turn. ONLY TO BE TOLD THAT HER ONLY OPTION WAS TO FLY OUT ON A LATER FLIGHT TO HOUSTON WHICH WOULD MAKE HER MISS HER CONNECTING FLIGHT ANT THEN STAY THE NIGHT ALONE IN HOUSTON AND WAIT THE ENTIRE NEXT DAY THERE UNTIL 9 THE NEXT NIGHT TO CATCH HER FINAL FLIGHT TO SALT LAKE CITY. I cannot even explain how angry and horrified I was that your airline thought that was acceptable for an unaccompanied minor! Clearly this one option that was offered to her by you was not accepted. Then she calls and a guy tells her he can get her there and is going to book her new flights.....only to get disconnected and never called her back. After that there was no one to be found at the desks for your airline. At this point I had driven back to the airport (spent hours driving and waiting) when a wonderful lady from a different airline helped my daughter out and got her on a different airline. However she had to check her bag due to her seating after all the hard work she put in to not checking her bag."
Cons: "Flight was cancelled and united told us on the phone that all flights were cancelled for the day. I specifically asked on the phone to be moved to an American Airlines flight later that day, and was told that flight would be cancelled. Drove to the airport because I didn't understand how both the flights were cancelled with perfect weather in the departure and destination cities. The people at the airport moved us to the American flight that I was previously told was cancelled. Would have been much easier to do over the phone, but I was lied to on the phone."
Pros: "boarding was on time"
Cons: "plane was so small."
Pros: "Crew was friendly"
Cons: "Delayed.. After getting on the plane late, had to wait for quite some time while on the plane to take off. Because of the delays both out of Dayton to O'Hare them from O'Hare to Atlanta I was almost a half hour late for my sons graduation. Not happy!"
Pros: "I enjoyed the size of aircraft and the smooth comfortable flight. The crew were very polite and helpful."
Airlines flying from Arkansas to San Pedro Sula have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Arkansas to San Pedro Sula
Masks required on board, masks provided on flights from Arkansas to San Pedro Sula
Social distancing seating
Middle seats unavailable to book on flights from Arkansas to San Pedro Sula
Testing for antibodies, testing for symptoms for flights from Arkansas to San Pedro Sula
Waiving of change fees. Search flexible flights from Arkansas to San Pedro Sula