Daily cleaning, installation of cabin HEPA filters on flights from Austin to Nanjing
China has restricted entry and transit to all travelers except Chinese nationals, Hong Kong, Macau, or Taiwan passport holders, and travelers with diplomatic, service, courtesy, or C visas, or visas issued after March 28, 2020.
Foreign nationals with residence permit with the purpose of work, personal matter and reunion can re-enter China. Holders of expired residence permits can apply for a new one.
Foreign nationals coming to the mainland of China for necessary economic, trade, scientific or technological activities, or out of emergency humanitarian needs may apply for visas at Chinese embassies or consulates.
Foreign nationals must complete a "Health Declaration Form" and present upon arrival.
Chinese nationals arriving from Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Benin, Bolivia, Bosnia and Herzegovina, Botswana, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Central African Rep., Chad, Colombia, Republic of the Congo, Democratic Republic of the Congo, Costa Rica, Cote d'Ivoire, Cuba, Cyprus, Djibouti, Dominican Republic, Ecuador, Equatorial Guinea, Eritrea, Estonia, Eswatini (Swaziland), Gabon, Gambia, Georgia, Ghana, Grenada, Guinea, Guinea-Bissau, Hungary, Iran, Israel, Japan, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Maldives, Mali, Malta, Mauritania, Moldova, Mongolia, Morocco, Mozambique, Niger, Nigeria, North Macedonia, Oman, Palestine, Panama, Peru, Poland, Portugal, Qatar, Romania, Rwanda, Sao Tome and Principe, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Sudan, Sri Lanka, St. Vincent and the Grenadines, Sudan, Suriname, Tajikistan, Tanzania, Timor-Leste, Togo, Tunisia, Uganda, Ukraine, Uruguay, Uzbekistan, Vietnam or Zambia must have a green QR code with a must declare their health status for 14 days in the WeChat app "FANG YI JIAN KANG MA GUO JI BAN". A green QR code generated from the program must be presented before departure. Chinese nationals arriving from the following countries will need a COVID-19 nucleic acid test result issued within 3 days prior to departure to generate this code.
Foreign nationals arriving from the abovementioned countries must have a Health Declaration Form issued by a Chinese embassy or consulate. The form can be obtained with a medical certificate with a negative Coronavirus (COVID-19) nucleic acid test result issued at most 3 days before departure
Travelers arriving from Taiwan must have a medical certificate with a negative COVID-19 nucleic acid test result issued at most 72 hours before departure.
Travelers arriving from Argentina, Austria, Belgium, Brazil, Canada, Chile, Czech Republic, Denmark, Egypt, Ethiopia, Finland, France, Germany, Greece, Iceland, India, Indonesia, Iraq, Ireland, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Malaysia, Mauritius, Mexico, Namibia, Nepal, Netherlands, New Zealand, Norway, Pakistan, Philippines, Russia, Saudi Arabia, South Africa, Spain, Syria, Switzerland, Thailand, Turkey, UAE, UK, US or Zimbabwe must have a green QR code with a must declare their health status for 14 days in the WeChat app "FANG YI JIAN KANG MA GUO JI BAN". A green QR code generated from the program must be presented before departure. Travelers arriving from the following countries will need a COVID-19 nucleic acid test result issued within 48 hours and a negative IgM anti-body test result issued at most 48 hours prior departure prior to departure to generate this code. Travelers not arriving directly in China must repeat both tests in the transit countries and obtain a new Health Declaration Form in each transit country.
Foreign nationals arriving from the abovementioned countries must have a Health Declaration Form issued by a Chinese embassy or consulate. The form can be obtained with a negative Coronavirus (COVID-19) nucleic acid test result issued at most 48 hours before departure and a negative IgM anti-body test result issued at most 48 hours before departure. Travelers not arriving directly in China must repeat both tests in the transit countries and obtain a new Health Declaration Form in each transit country.
Travelers arriving at Beijing (PEK), Guangzhou (CAN), Shanghai Hongqiao (SHA), Shanghai Pudong (PVG), Shenzhen (SZX) or Xiamen (XMN) are subject to medical screening and quarantine for 14 days.
Airline crew with a layover at the above airports must undergo NAT inside the passenger terminal, then self-isolate at their hotel temporarily before acquiring the NAT results.
There are currently 1,142 active cases of COVID-19 diagnosed in CN and 4,743 deaths as of Dec 1 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 30h 05m.
In the past 3 days, the cheapest round-trip tickets were found on Air China ($1,514) and Multiple Airlines ($9,383)
When flying out of Austin you will be using Austin Bergstrom, often referred to as Austin Airport. You will be landing at Nanjing Lukou Intl, also known as Nanjing Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Austin to Nanjing.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Nanjing from Austin is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Nanjing with an airline and back to Austin with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Nanjing from Austin up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Staff was very good"
Cons: "Plane was very warm"
Cons: "The crew was extremely rude. One in particular was very racist in the way we were treated and the way she would talk to white travellers. My 3 year old child was not provided meal after 2 reminders and I had to argue and fight for it. I was forcefully given Asian vegetarian meal when I had made no special meal requests."
Cons: "Everything was super. Really"
Pros: "No delays."
Cons: "The entertainment monitors were SUPER laggy with response. Image quality wasn't great."
Cons: "I was lost my luggage for my whole trip and I still didn’t get my luggage yet very disappointed !!! You want to answer can you guys do something for me or any ideals"
Pros: "Crew was very professional and efficient! Flight was fairly on time"
Cons: "Selection of movies was not the best I've experienced"
Pros: "There was nothing to like."
Cons: "The time to catch the next flight at Washington DC and Frankfert was too short. Walked about a mile and half between two gates. Request to change the time slot"
Pros: "The crew was helpful and nice."
Cons: "Nothing really."
Cons: "The temperature was too warm. With a full plane there is a need for more air circulation. The selection of movies was old, there weren’t enough new movies."
Cons: "A little bit turbulence"
Cons: "The flight never took off after 3 hours on board on the tarmac. There was poor communication from the staff at the airport and no compensation from Lufthansa."
Pros: "Crew was excellent and accomodating from check in to debording."
Cons: "Plain was very warm. Boarding in Frankfurt was on the tarmac and because I was traveling with someone who required wheelchairs it made boarding a huge pain."
Cons: "Flight was canceled one hour before departure. There was no explanation except that the crew decided not to fly from Boston to Washington DC. We waited for two hours in a line to get rebooked. We lost our tickets on another flight connecting us to our final destination. Therefore, we had to re-book that flight and incur charges. Lufthansa Considers this consequential loss not responsible for fees incurred. This service is unacceptable and will make us reconsider ever flying this airline again."
Pros: "Their crews were great. Good selection of entertainments."
Cons: "Meals were not great. Their seats were hard to set for a long fight."
Pros: "Flight crew was great and entertainment system was good but needed reset a few times . Seating not so much."
Cons: "Sitting at the entrance of the bathrooms and was forced to move seats because traffic standing in front of me and tripping over me became ridiculous."
Pros: "Excellent overall. Much communication from the cockpit to explain weather delay etc. two meals transAtlantic. Genuinely friendly crew. Wine with economy meals a pleasant surprise, Electronic check-n and Gaye change alerts very smooth Lufthansa will be my first choice next time I fly."
Pros: "Crew was very attentive and efficient. Flight was ready to leave on time but was delayed due to security concerns at Sea Tac airport; even though the flight arrived on time."
Cons: "I did not have a problem with anything."
Pros: "Everything. Food, drinks and entertainment was great. The crew are amazing. Great flight. Pilot kept us informed of everything with delay of serving food due to turbulence."
Cons: "How long it takes you to get to Germany! But they have no control over that."
Pros: "nice clean plane"
Cons: "the wifi is free but doesn‘t work. flynet app didn‘t pair"
Pros: "WiFi access"
Cons: "major delay, poor communication andaccommodation considering delay"
Cons: "Over 30 minute delay for an hour flight! Frustrating."
Pros: "Your crew is amazing."
Cons: "Chaos at the gate, TV displays facing the side wall instead of the waiting area, we couldn’t see anything. Need more organization in line. Also, why there is no charger on board for cell phones? No TV entertainment or music or anything. It was clearly lacking the sophistication and class of Lufthansa."
Pros: "Quick flight, but still provided a sandwhich which was really nice since I didn’t have time on my layover to grab food!"
Pros: "Outstanding service in cabin service, on time, legroom in economy."
Cons: "Seats a little hard. Very good instead of great."
Pros: "Flight attendants friendly and professional. Like the use of warm towels. Most overseas airlines no longer do this"
Pros: "wasn't Lufthansa it was actually Singapore airlines they changed my flight and it was very good"
Cons: "It was very good"
Pros: "I upgraded to the premium food package for a small price. It was delicious and filling."
Cons: "The quality of the sound from the earphones was not very good so that made the movies less enjoyable."
Cons: "Had requested vegetarian and was served vegan instead"
Pros: "The downstairs lavatories are genius!"
Pros: "The food, the staff, the plane"
Cons: "Unfortunately my movie screen wouldnt work which bummed me out for the long flight ☹"
Pros: "Did not get into flight"
Cons: "They changed the gate in last minute without proper communication"
Pros: "Everything except the entertainment"
Cons: "The headphone jack didn't work. It priduced some sound, so it might fool a tchnician doing a quick check. But voices and most of the sound track garbled and muted."
Pros: "Good space between seats"
Cons: "Old and loud plane, especially loud and shaky on taking off"
Cons: "Delays in departure from Hamburg. Lack of information, directions or assistance with connection. No notification and very poor handling of missing luggage claim processing. Poor service for such a professional airline. Bags missed the flight and we were kept waiting me re than an hour to process a claim."
Cons: "Better boarding procedures. Everyone lined up at once and it took forever. What happened to boarding by rows? Also, paying an extra $35. for booking a seat is a total rip off. I usually fly Air France and have never had to buy a seat in coach."
Pros: "Overall good."
Cons: "Quantity of food served was very less. They could have given more."
Pros: "The energetic crew who served with a smile"
Cons: "The tea was not strong and was served lukewarm and movies not up to standard.how about new blankets...and food only a choice between 2...chicken or pasta..why not beef or mutton?"
Cons: "Chairs are not comfortable at all so small for a long trip"
Pros: "Good service except added an extra flight to my trip and"
Cons: "Pilot strike rerouted added a flight and 12 HRs"
Pros: "Cleanliness of the plane, brand new plane, delicious food, real silverware, Plesant crew, love the entertainment"
Cons: "Chaos when getting in the plane. First come first serve which could lead to problems. Everyone wants to get in the plane at once"
Pros: "Allowing people to cut in line No security No help Nothing dine"
Cons: "No communication No concern Hot tired hungry"
Pros: "The staff on the flight were friendly, food was good and the overall flight was pleasant."
Cons: "The ladies at the check-in counter were very rude. Completely disregarded my wife and I. Then made jokes to each other, while servicing us."
Pros: "Great food options, blanket and pillow, and free movies was the best"
Pros: "Crew onboard was attentive and helpful."
Cons: "No legroom in coach. The person in front of me was sitting in my lap. They are the only airline that weighs your handbag, the luggage you take onboard. E en of it fits the size requirements they weigh it and make you confirm. They don't care if your checked luggage is underweight but your hand luggage is overweight and both add up to less than what you're allowed overall. Makes no sense and is such a useless hassle."
Pros: "Crew passed out drinks and food as passengers requested. Very very courteous and extremely caring. Airport, boarding, and everything else went flawlessly."
Cons: "I don't know whether it was the airplane or the seats, but something was squeaking for the entirety of the two hour flight"
Pros: "Power outlets. Friendly staff."
Cons: "What entertainment was there? No movie, you had to pay for internet. United to me seems to be a lesser luxurious airline, not like how it use to be. It’s apparent that they are making some cut backs. Not liking this bag fee they’ve added."
Pros: "Good entertainment selection"
Cons: "Stewardess was impatient, rude and not helpful. Asked for milk & it was spoiled which made my daughter gag. Worst part is I called United to confirm they would take care of the transfer of my luggage all the way to my final destination even with sleeping over in Japan & they said yes. Turns out, I had to get all my luggage & check it back in the next day."
Cons: "No legroom in economy"
Pros: "On time departures and landings"
Pros: "Not much"
Cons: "Due to space limitations this was one of the most uncomfortable transatlantic trips in about 30 years"
Pros: "Punctual flight, fabulous flight attendants, and the best airline food I’ve eaten in a long time. I can’t remember the last time passengers were given a menu to order food from ."
Cons: "No WiFi on board"
Cons: "Flight switched, old plane operated by Privelage Style, 0 entertainment and poor service throughout the 7 + hours from Chicago, flight an hour delayed as well"
Cons: "My July 11 fiight UA1259 was delayed and I could not connect to Milan. I had to stay in Newark for 1 night. But UA assigned me a hotel about 1 hour driving from Newark Airport. I had to rent by my own money $160 a day. UA should arraign a hotel either close to the airport or pay the rental car for me."
Pros: "Just your avergae flight and time for a quick flight to a nearby city"
Cons: "Just luggage being lost at the final destination was a despressing conversation"
Pros: "Overall experience was good."
Cons: "The food and the long layover"
Cons: "3 hours late departing, missed connection in EWR"
Pros: "The flight was just another flight, crew was speedy, and proficient."
Cons: "The seating is way too compact. Me and my neighbor we're hitting elbows the entire time."
Pros: "United did manage to reroute us so that we cought up with the flight to Europe we were booked on."
Cons: "The arrogance and attitude from air crew, ground service staff to lounge receptionist was unreal."
Cons: "Price was not competitive"
Pros: "Everbody seemed nice. Smooth ride."
Cons: "The back bins get filled too quickly. Same issue going and coming."
Pros: "The connection Austin to Newark, Newark to Amsterdam"
Cons: "plane could be cleaner"
Cons: "Limited food and drinks options."
Pros: "The crew was excellent and very friendly. I had them for two flights and they were just as nice after a long day and s rough take off."
Pros: "They were on time."
Cons: "They changed my seating choice."
Cons: "Return trip had small planes"
Cons: "The directtv was not free. My charger wouldnt stay plugged because the outlet was loose"
Pros: "First time in a plane and it was the smoothest ride"
Cons: "Seats were uncomfortable on this plane."
Cons: "flight was 3 hours late, initially due to maintanence"
Pros: "I liked the online entertainment."
Cons: "The flight was kinda crowded and there was a rude lady passenger when I was off boarding."
Cons: "It took almost 15 minutes to get my bag back that I had to gate check. We were not allowed to carry on."
Cons: "The in-house wifi signal was constantly cutting in and out. Made it impossible to watch any of the media that was pre-downloaded on the United app."
Pros: "Personnel is nice"
Cons: "There is no one to help guide you if you have questions. Basically if you need help, get in an unorganized line. Check-in is a free for all. Signs are not clear or prominent. TSA Pre-Check was closed at one part even though I was told it was open."
Pros: "The crew was awesome for both of our flights! Very pleased with United!"
Pros: "Male flight attendant was friendly and relatable"
Cons: "Very rocky flight, female flight attendant was mocking male attendant, reading from the manual so I was hearing all the possible worst things that could happen and sanitary conditions of the bathrooms, very unpleasant. We also ran out of water so instead everyone had to wash their hands with the bottled water and sanitary wipes"
Pros: "The flight was uneventful and we landed early. Although there were no entertainment options on the plane besides wifi, I just watched my own shows on the smartphone. The snack that we got was actually not bad."
Cons: "Seat is still a bit small, even with their updated seats that moved the seat pockets to the top. Cushion is hard and became uncomfortable after an hour o so."
Pros: "The United Service was a VIP treatment for me. Im very happy with this airliner."
Cons: "I need to pay for the entertainment I know the movies have cost but the TV and Music was a sad moment for me thanks God I Have tetris on my cell."
Pros: "Piolet communication, safe smooth landing inspite of horible turbulence."
Cons: "4hr delay, late on serving snacks, small aircraft, no tv, no phone charge system in the seats like other airlines/planes has."
Pros: "I like having options to purchase snacks during the flight."
Cons: "Boarding process was horrible. Very little overhead bin space available so many carry on's had to be checked. Leg room was worse than other airlines. Had 3 flights cancelled in a matter of 24 hours when other airlines were running flights at the same time. Needless to say - not a good first experience with United and won't be flying them again any time soon."
Pros: "Everything went smoothly"
Cons: "Very disruptive passenger"
Pros: "The flight was quick and the flight attendant and crew was very kind and helpful."
Cons: "The Airplane was extremely cold!!! The seats were not comfortable"
Pros: "Ease of getting to the airport and gate for our flight. Flight was short but I was comfortable."
Pros: "we landed on time"
Cons: "we took off late"
Pros: "I didn't miss my connecting flight"
Cons: "Only 10 minutes to go 30 gates to catch my connecting flight. Not good at all!"
Pros: "Thanks for the upgrade"
Cons: "Thanks for the upgrade"
Pros: "Crew nice."
Cons: "Paying for tv. Internet in airports doesn't work."
Pros: "Not much you can say about a 30 minute flight."
Pros: "New seats were comfortable!"
Pros: "Everything went smoothly. Gate attendants and flight attendants gave clear instructions, kept us informed of the progress and status of boarding/the flight/ landing etc."
Cons: "no complaints"
Cons: "Lose baggage"
Pros: "One of the legs of our flight was canceled due to weather. The staff at the desk was very helpful in getting us rebooked."
Cons: "Check-in staff was so unfriendly and unprofessional, I have decided to never fly United again. It also took almost 25 minutes on-hold to try and get a customer service rep on the phone and by that time I was going to be late for my flight and United would not refund my money even though it was their issue that was causing my delay. There are too many other airlines to have to deal with the rude people at the check-in area and the lack of customer support."
Pros: "The food was good. It was nice that they supply wet hot towels before each meal. The seat was comfortable with the price I paid for. The rest room is nice and clean and quite spacious. The L’occitane toiletery bag was nice."
Cons: "It would be nice to supply mouthwash in the rest room. It would be nice to have a foot step at the bottom to open the trash container. The comforter is not washed and smells."
Cons: "Even for business class there is no TV screen on each seat. Just one small TV screen on the ceiling for a few rows to share. It would be much better with TV screen on each seat. I was sitting in the first row business class and the air hostess skipped me and didn’t give me a slipper. She gave me a used slipper at the end only without a packet. This is unprofessional to treat a business class passenger"
Cons: "Long line at the security checkpoint"
Pros: "Food - Free dinners even for economy class. Entertainment - Every seat has a TV that offers multiple languages and tons of blockbuster movies from a variety of genres. They also offer many television shows in multiple languages and genres and video games. Roomy- The seats are as non-roomy as any airplane. However, the flight attendants don't give you any trouble when you want to just get up and walk around and talk to people. It gives the plane a roomy atmosphere. You can go to spacier sections of the plane to hang out."
Cons: "Nothing really."
Pros: "Excellent crew. They were looking out for the passenger comfort."
Cons: "I had a delay in my original flight coming home which caused me to miss my connection from Beijing back to New York. I as well as my fellow passengers received absolutely NO assistance from ground Air China crew either in Ulaanbaatar or in Beijing."
Pros: "The crew was amazing - so helpful and so accommodating"
Pros: "Amazing crew... seats very comfy... departure and arrival on time."
Pros: "My flight was exhausting zing eventually uncomfortable. The seats weren't clean as it irritated my skin. I didn't eat the food as I couldn't identify it. Passengers were told it was "chicken" but it didn't appear to be chicken. The flight attendants didn't know English so they weren't helpful at all"
Cons: "Cleanliness of plane. Better food and beverage quality. Bilingual flight attendants."
Pros: "Good connection time. Not too long, not too short. Just fine."
Pros: "The premium economy was a bit better, but still on a service level was very poor hospitality."
Cons: "The online service was not user friendly and slow. Our upgrade was said at departure it would be for the full flight and was Not. The staff would not speak English and refused to serve any drinks or snacks as I thought it would be normal. Our luggage was lost and did not arrive at our final destination til 2 days later. On the flight home we were told to wait till our transfer to upgrade and that was denied and said we needed to do it prior. I am beyond disappointed and will never fly with Air China again and the only recourse that was given was from the nice people in Japan that explained this happens all the time and provided a voucher for less than 100 US dollars. I will advise anyone in the future not to fly this airline and I would like this to be investigated."
Cons: "Flight attendants were rude. Flight was delayed for 4 hours and no explanation was given. Once boarded the plane we didint take off for another 1.5 hours. Worse experience I’ve ever had in my life. I would not recommend this airline to anyone. They charged me extra for extra leg room but allows other people to sit there for free once the flight took off I. Addition they didint allow anyone to upgrade to business class even thought they had seats available"
Pros: "Perfect service. New equipment. On time. Business class feels like First Class. Attendants are punctilious and extraordinarily well trained. Seem to enjoy their work. Almost zero slip ups."
Cons: "No English language international or domestic papers. Nothing from Europe in any language. No Western media news or analysis. Film selections in English are limited, dated and bad."
Pros: "I like the food. The trip overall very nice"
Cons: "Nothing I don’t like. So far we’ll regarded except in China they don’t speak good English"
Cons: "The personnel providing misleading informatiin such as: we don't have flight. Charging unrefundable $75 for the rights to be in a waiting list and promising, the surchRge is refundable . Cancelling flights at the lazt moment for lack of personnel"
Pros: "My wife fell down at the departure hall of PVG and had a small cut on her face. We got immediate medical attention and coordinated assistence from the ground personel and air crews (CA1884, CA989). We are very grateful for the exceptional help."
Cons: "Flight Crew member was very rude and un professional When we ask for his name he refuses so we can mankecformal complain And we ask other members for his name they said its in chineese and difficult for us to understand"
Pros: "Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight"
Cons: "Breakfast was not good unfortunately"
Pros: "Goof food and service"
Cons: "The flight was delayed by 95 minutes, which screw up my schedule badly.."
Pros: "Food was good, crew was courteous, comfortable seats."
Cons: "Some delays, touch screen was not working."
Pros: "Nice clean plane"
Cons: "Very bad food boiled vegetable and meat with no taste at all. Most entertainment movies, music and video in Chinese language."
Cons: "My bags were lost!"
Pros: "The price was right, food and crew were great!"
Cons: "No electronic use allowed! No phones, iPod, iPad; even in airplane mode. In flight entertainment only, at least there was that."
Cons: "Baggage delayed and no response after emails, and I had to buy few things as I was only carrying one bag and one laptop bag. Their baggage handling is done by third party and there is no response from either. How does one get their attention ?"
Pros: "The food service and inflight entertainment"
Cons: "In service entertainment did not start until in the air."
Cons: "Our first flight from Hong Kong was late and we almost lost our connection to Los Angeles. There was no one there from the airline guiding the passengers to expedite the process. Going through security was horrible and I was stopped again after going through the gate for a second inspection. Food was nasty too."
Cons: "The air China flight attendants are some of the rudest people I have encountered. They were extremely unhelpful and one went so far as to sigh and roll her eyes at me. Our flight was also delayed for four hours with no explanation, while we all sat on the plane waiting. Finally they made us all get off of the plane issued us new tickets and then we got back on. The whole process was rediculous. The seat space was smaller than usual and the plane was very dirty. It was also the worst airplane food I have ever tasted. I would definitely recommend not flying air China. K"
Pros: "Literally nothing. I guess the crew was nice. Sufficient at least and not unpleasant."
Cons: "Where to start. First off, I have flown budget air carriers with more leg room than this pacific international flight. I do admit I am a taller than average guy, but if you are over 6' tall you will have NO legroom. And I mean none. It is an insulting amount of legroom. My 5'6" wife barely had any room, never mind myself. On my flight back, I requested an emergency exit row seat (as I noticed on the flight over the emergency exit row was filled with old people and young couples with babies/ young children). And was informed it would cost $120 USD per flight per person. My jaw almost hit the floor. You mean to tell me that the emergency exit row - the row where in the case of an emergency you are supposed to physically be able to assist passengers - actually COSTS money to sit in? That is an absolute disgrace. You have to pay for the added responsibility to help in the case of an emergency? Of course, once I was on the flight the emergency exit row was filled with old people and babies. All of course perfectly capable of helping in the case of an emergency. I was, and still am furious. The gall to charge that much money and then give the responsibility to people unable to help? Meanwhile, an able-bodied couple in the 20s is denied and I am cramped in my less-than-acceptable-for-budget-airlines legroom. And the food. Putrid. Inedible. It was somehow overwhelmingly fragrant while far too bland. Its hard to imagine someone putting together that meal and feeling proud. The meals all screamed "I do not care about my customers." In fact, that is the overwhelming feeling I got from Air China. An airline that truly could not careless about their customers. I would not reccommend. Even if they are the cheapest by a far margin. Stay away. Do not go near. Air China is a terrible airline that should be avoided at all costs."
Cons: "Flies on plane. Tv screens not working. Less than a dozen movies to choose from."
Cons: "i give 0 star"
Pros: "We arrived alive and the plane didnt crash. Thats all."
Cons: "We had a 12 hour flight and not once was the fasten seatbelt sign turned off despite the weather being very smooth. How do they expect people to not pee for 12 hours? Seats were hard as a rock. Staff seemed unhappy and definitely were not courteous. I asked for a glass of wine with my meal and it took them well over an hour to bring it. They say to turn off your cellphone for the whole flight. Airplane mode was not said to be okay and my husband is a rule follower and wouldnt let me use my phone in airplane mode. Definitely no wifi available if you wanted that."
Pros: "I'm 6'2" and had good leg room in coach. The food was decent and the boarding process went pretty smoothly. Each seat had a power outlet below it (kinda out of sight). Overall my flight was pretty good."
Cons: "The entrainment system was a little bit older semi touch screen (no usb charger). Air china was similar to China Eastern as they demanded all cell phones stay off for the duration of the flight. No WIFi was available for purchase."
Pros: "The flight was crazy cheap. The boarding was fast a simple enough, and the food was pretty good for airplane food. Overall I would probably pay this price to fly this airline again, but if I had to pay even 30 or 40 dollars more I would not."
Cons: "The Crew was crazy bad. They had plenty good enough English they just didn't give a rip if we needed something. My son spilled his yogurt on his lap so I asked for paper to get it cleaned up. The lady just huffed and walked away, I thought to get napkins, but nope, she never came back. This was one of several things that were just lazy or rude on the flight. Also, While I get that this is Air China, so most of the entertainment would be Chinese, the last time I flew Korean Air, and China Southern on international flights they had a pretty good international entertainment selection. Not so on Air China! there were about 4 English choices, and nothing else. Again, I would fly this again at this price (600 for round trip from CGO to DEN) but for even 30-40 dollars more, I would find something else."
Cons: "Horrible service, part of the ceiling light came off, got so hot when we were boarding - I was nervous that there was a big issue with the plane"
Pros: "Calm boarding process. Crew was pleasant."
Cons: "Seats are smaller than most international flights. Entertainment was non-existent. Food was not interesting, but sufficed."
Pros: "Nice plane. Appreciated priority boarding for my son and me. Also lost my phone right before boarding and someone was sent to look for it."
Cons: "Some members of crew were very helpful while others were straight up rude when I asked for assistance."
Pros: "The ticket agent in Manila was by far the most helpful, Professional and Articulate Agent I have ever met. I certainly tip my hat to Air China and those Professionals used to Ticket and assist Passengers.. I flew into Los Angeles from Pittsburgh, Pa On United Airlines Two week Prior and was charged an Excessive Baggage Fees , not counting the high priced Ticket and made to feel like an animal. Although I paid 436 USD for the ticket, I was treated as though they were flying me for free. (United Airlines) I wish the Local Airlines could learn from the International Airlines when it comes to common courtesy."
Cons: "Staff is too touchy and short spoken with you. Small drink selection. No personal movies for you to select. Just watch what they have for you on the wall that is far away. Food was terrible!"
Cons: "Almost four hour delay to destination"
Cons: "Bad and poor costumer service. Never again even if they were the cheapest or even if it's free."
Cons: "Bad service"
Pros: "Absolutely nothing."
Cons: "The staff was always rude, no matter which flight I was on."
Pros: "It's good to have 2 checked bag allowance"
Cons: "Food was not so good. Some of the flight attendant has attitude."
Pros: "Flight went very smoothly"
Cons: "Loved that I was able to pick up where I left off on my in flight movie when I transferred planes. The flight went well!"
Pros: "Everything was ordinary. Nothing special."
Cons: "Food was terrible and yuk!. The attendents need to take a course on spoken English and how to be polite . Entertainment set Sucks! Only Chinese stuff. Need to add more English on a international flight. Could do a better job cleaning the toilets !!"
Cons: "Rude staff at PEK. Very unhelpful in dealing with a missed connection."
Pros: "I have to admit my 24+ hour travel didn't help too much. I really the airline is good. The staff could be a bit more responsive to its guest, especially on such a long trip. The food selection is good, however, with a flight to LAX I would suggest the airline have more western selection for food options. Overall, my expectations were met."
Cons: "Our flight was changed on both our flight to BKK and LAX. It would have been nice to have enough notice to make sure accommodations and travel arrangements were made accordingly. Leg room is quite uncomfortable in economy."
Pros: "Stuff was friendly and provide newspaper in English. The food was good and served promptly. The flight departs and arrived on time."
Cons: "We were not be able to find our luggage on carousal. Because we spent a lot of time to get through passport control it was servicing other airline. The place to ask the question about the luggage has been closed. Finally in almost 2 hours with help of baggage floor service man we found it with some others people luggage."
Cons: "Announcements in Chinese (OK) but when live and not the tape one could not tell wheather the stewardess was talking in Chinese or English until she would say....thank you Need to improve their English, little difficult to communicate with them, otherwise very polite, attentive and clean."
Cons: "Terrible service (worse than United...!!) Cattle food."
Airlines flying from Austin to Nanjing have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Austin to Nanjing
Masks required on board, masks provided on flights from Austin to Nanjing
Social distancing seating
Middle seats unavailable to book on flights from Austin to Nanjing
Testing for antibodies, testing for symptoms for flights from Austin to Nanjing
Waiving of change fees. Search flexible flights from Austin to Nanjing