BLR - DEL

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BLR — DEL
Dec 3 — Dec 101
Round-trip
1 adult
Economy
0 bags
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Sat 12/3
Sat 12/10

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Good to know

Low season

January

High season

June

Cheapest flight

$59

Average price round-trip

$142

Good deal round-trip

$123

Good deal one-way

$62
Best time to beat the crowds with an average 19% drop in price.
Most popular time to fly with an average 16% increase in price.
Flight from Bengaluru Intl to New Delhi Indira Gandhi Intl
(avg. price over the last 2 weeks)
or less
or less

When to book flights from Bengaluru (Bangalore) to Indira Gandhi Intl

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight from BLR to New Delhi

  • Looking for a cheap flight? 25% of our users found flights on this route for $62 or less one-way and $123 or less round-trip.
  • The cheapest flight from Bengaluru (Bangalore) to New Delhi was found 88 days before departure, on average.
  • Book at least 4 weeks before departure in order to get a below-average price.
  • High season is considered to be May, June and July. The cheapest month to fly is January.
  • Morning departure is around 10% more expensive than an evening flight, on average*.
  • For those who require additional assistance for their flight from Bengaluru to New Delhi, both airports offer Meet and Assist services which can take care of you from the entrance to Kempegowda International Airport in Bengaluru right through to your waiting transport at Indira Gandhi International Airport in New Delhi. You can ask for assistance with handling your luggage, passing through immigration and security, and any transit processes. To book this service, you can contact the airport before you travel.
  • If you’re using public transport to travel to the airport in Bengaluru, your most convenient option is to use the Vatu Vajra Airports Shuttle Service. The airport is about 40 km away from the city centre, and some routes can take approximately 2.5 hours. Tickets can be purchased on the bus.
  • Looking for somewhere to relax before your flight? You can find a Plaza Premium Lounge in the domestic departures area on Level 1 of Bengaluru Airport. The lounge offers food and drinks, shower facilities, high-speed Wi-Fi and even a spa and massage parlour to help guests really unwind. The passenger lounge is open to all travellers for a small fee.
  • For those travelling with children, you can find baby care facilities with diaper changers, cots, toys, play areas and comfortable chairs to help parents relax in the child care lounges located in every terminal of New Delhi Airport.
  • New Delhi Airport is large, but to help you transit between the terminals and get to the airport metro station there is a complimentary airport shuttle connecting Terminals 1 and 3. Alternatively, if you’d like to stretch your legs, you can walk between the terminals by following the signs.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking flights from Bengaluru (Bangalore) to New Delhi

Top 5 airlines serving Bengaluru Intl to New Delhi Indira Gandhi Intl

Scores according to KAYAK customer reviews
8.2
VistaraOverall score based on 189 reviews
8.4Boarding
8.4Comfort
8.5Crew
7.3Entertainment
7.9Food
Airline reviews

Food was good

Read more about Vistara

Food was good

not as good as other airlines

Plane was new, but somehow the seating was cramped and uncomfortable. The earphones were of very cheap variety and kept falling off. The variety of the entertainment was bad. Only a few good movies or shows were available. The check in took a long time even though we were in the priority queue. Boarding was even worse. The agents were very busy talking among themselves and not too bothered about the travelers. I will prefer an indirect flight of another airline like Qatar, or Cathay next time

The best airline. Airlines food is infamous for its bad quality, but Vistara’s food was great.

Make boarding more ordered

Even though it was wireless entertainment system the network speed was so slow.

No reclining seats? Seriously? Probably the first aircraft I have ever seen in my life where the seats don’t recline.

Excellent in flight service, was a short flight, we were served a meal and soft drink. Very comfortable seats. Will definitely fly Vistara again in the near future.

The Vistara World entertainment system wasn’t working although they announced it is available on this flight. Rest everything was awesome

First time traveler on vistara - liked everything

The best airline to fly in India. Excellent services both on ground and in flight.

UK 708 was an Airbus 320 Neo, one of the least comfortable planes. This was premium economy and the seats weren't really comfortable - but I always travel with a pillow to make up for that. The seat in Row 3 had plenty of leg space as it's behind business class. The food looked sad, and tasted as such too. I miss the old Jet Airways days. Four people at the Boarding were an overkill considering the fact that they didn't really follow sequential boarding. The flight was delayed by 15 minutes while taking off, but landed 5 minutes after original ETA.

It has been an excellent experience travelling with Vistara. Keep it up!!! You will have great times ahead.

Nice clean aircraft’s … generous legroom !

Terrible in-flight announcements by the crew, in both Hindi and English.

Wait too long to check in bags

My connecting International was Qatar and allowing 15kg Carry, Vistara allowed 12.5kg only and made me throw 1 KG plus from my checkin too. Ordered Veg And Available option was Hyd Biryani and got some lemon rice with bad curry and dal.

Vistara had wrong information about the required pcr test I needed to transit Dubai. This cost me much stress and $40. Other than that, great experience on both airlines.

On landing, we had to wait for the bus while most of the aerobridges were empty. Bad experience

Make seat comfortable in premium economy ,food better!

Cabin temperature was too low and uncomfortable

No Food, No beverages, only water, and there is no information about this sudden change

Comfort and safety. At least packaged food could be served to Business Class passengers.

Surprisingly pleasant experience despite Covid-19 times. Food was too good!

Pros: "Comfortable seats and service"
Cons: "Everything"
Pros: "very welcoming and responsive"
Cons: "avoid last-minute gate changes"
Pros: "The crew was amazing, polite and efficient"
Cons: "Really efficient service, Tata heritage and Singapore airlines jv is always going to be on my travel list from now on"
Pros: "Boarding and crew were good. Food and tea was manageable. WAY be better than India airlines."
Cons: "Tiniest seats in the world. I travel a lot for work and these are the narrowest, tiniest seats. All Indian airlines are super cheap and low quality--with Vistara at least I did not get pushed around during boarding and getting-off. Traveling by air in India in economy class is like traveling in a greyhound bus. If you are from the US and 30+ year old avoid the Economy class."
Cons: "Food service needs a rethink. Flights in both directions, I could not get a beverage with my food. In both flights, to and from, the hostess couldn’t serve me a tea/coffee with my dessert"
Pros: "The food and crew on board are good"
Cons: "Jodhpur checkin by Vistara was a disaster. Lack of proper queuing system at the scanner and at the desk."
Pros: "Nice crew with good ambience"
Cons: "Online all food options, though it's a small flight with no hot food served!"
Pros: "Vistara ensures it remains a notch above others in terms of ambience, quality. Ensured on time performance"
Cons: "Since they have started on board snacks, it can be offered as a replacement for the meal, maybe. Plus, Indigo staff still exudes more confidence in me"
Pros: "Service was nice. Crew was friendly"
Cons: "Allow for free updrades"
Pros: "The flight was on time. The overall experience was good. Would love to travel with them again."
Pros: "It was my first flight with Vistara. The crew was amazing. They added a personal touch by using my name. Still wondering how they knew that :)"
Cons: "Clear boarding procedures. Instead of 2 boarding groups, it could have been divided into 3-4 boarding groups to avoid congestion."
Cons: "I forgot my pull over in the cabin and the company’s team reached out to me in the next flight to hand me my item back... amazing experience"
Pros: "I like the way this airline handles the customer right from the time of ticket booking till landing at the destination. I find this airline very professional and even better service on domestic sector then some of the world's airline services (Etihad, British Airways for instance)."
Cons: "The only thing i do not like is the website of the airline especially when we try and use it on mobile phone, it does not respond too well. Like trying to register for Club Vistara Membership and other stuff. I had to take help of customer service executive to create my club vistara account as mobile site was not accepting basic information."
Pros: "Nothing"
Cons: "Staff rude from check in to the cabin staff. No comparison to Mid East air lines."
Pros: "The aircrafts are very nice and much better than Boeings. The decor is also very nice. Vistara is the only domestic airline with premium economy"
Cons: "The upgrade voucher process was very cumbersome, wasted a lot of time. The counter executives did not have a clue about how to use the upgrade voucher"
Pros: "Baggage policy is good"
Cons: "They hanged me for 1 hour at checking counter because they need baggage info proof of my next connecting flight from DEL TO SFO. They should know that all flights from Del to sfo is with 2 pieces baggage."
Pros: "The air hostesses were very warm and friendly."
Pros: "Service was good"
Cons: "Flight was delay that was not good"
Pros: "Was a very good experience. Staff was friendly and organized. Food was good."
Pros: "The best airline in India... by far!"
Pros: "They had a check in/ luggage drop before the AirTran"
Cons: "Nothing"
Pros: "I thought I was taking a budget airline but ended up feeling like I was on a top notch airline. Comfortable seats, good snacks, good services. No complaints and would definitely fly again"
Pros: "Boarding and crew were great."
Cons: "Food can be improved."
Pros: "Friendly staff, organized boarding, in flight crew helpful in finding seats"

Everything fast.

Efficient

I had a great overall experience

Good flight

Lack of announcement during delay in deplaning in Delhi

Denied boarding inspite of reaching 1.5 hours before departure

Worst experience

Lot of messge new new Guideline

No one seemed to bother about the pandemic and moreover no one checked if the passengers are fully vaccinated or not. Not a single pandemic rule is being followed.

On time flight, baggage came out fast. Overall good experience

we have three Returned Air Tickets, Printing charges of Rs. 600.00 was charged on 26.11.2021, through my credit card, for printing of my Air Tickets, at Rajkot. Whereas no charges were Levied from Chandigarh Indigo Flight and Delhi Air India flight On 22.11.2021. Please arrange to refund in my credit card account. An early action is highly appreciable and inform me accordingly Regards N K Bansal 9417555246 NARESHBANSAL115@gmail.com

Bag check is not as smooth as can be at CST Terminal 2. Passengers are advised to print out and attach boarding passes at home in a bid to avoid crowding at self-service kiosks given the Covid-19 public health crisis. However attendants then say tags need to be re-printed at the counter as the ones provided by the airline at the airport are more secure. While the check-in process is aided by the helpful staff, Indigo Airlines could do a better job of providing more self-service kiosks and clearer guidance during the online purchase process. Suggest calling ahead to confirm situation on the ground.

Pros: "I really like the way updates were sent to me on my phone about the whole journey including gaye changes, reminders etc."
Cons: "Pretty satisfied"
Pros: "Worth buying an XL seat Liked the rolling ramp better than steps. Buses to terminal were wuick"
Cons: "Baggage policy for checkin and carryon is too restrictive, too low. Too many email messages sent by IndiGo."
Cons: "Extremely bumpy take off and landing. The pilot could do better."
Pros: "The seat was really bad and the crew didn't make any effort to dim the lights for about 75% of the journey. I would say an international flight on a low-cost carrier like Indigo should be avoided."
Cons: "if the cabin crew had been a little more cooperative, this flight could have been better"
Pros: "The staff at the airport check in counter cause too many delays by asking unnecessary questions regarding visa for concerned country, where as they only need to check for onward ticket. Also, passenger at the back of my seat was causing discomfort by stretching his legs too close to my seat"
Cons: "The staff at the aiport check in counter are not very well trained regarding visa requirements for other countries. The cabin crew needs to better train passengers regarding the amount of space allowed for their seat."
Pros: "6E Prime was value for money. But food promised was not given as a part of it despite asking."
Pros: "Comfortable"
Cons: "Check in swiftness"
Cons: "45 minutes in the checking queue. And long queue at the boarding gates. Please get your act together. All it takes is a little forethought and efficiency — not many people looking busy and doing the same thing."
Cons: "Could have been on time"
Cons: "Flight was on time. Crew were professional."
Pros: "The cabin crew behaviour"
Cons: "Boarding experience, boarding gate staff behaviour"
Cons: "Food variety"
Pros: "Very efficient transport to/from craft. Staff very helpful"
Cons: "Flight was delayed"
Pros: "Good service"
Cons: "None"
Pros: "Very good cabin crew"
Pros: "Time from landing to collecting our luggage was the fastest we’ve ever experienced."
Cons: "Ran out of food options by the time the trolley reached us. This was a problem as we hadn’t had time for lunch"
Pros: "Efficient check-in and boarding."
Cons: "Wanted something from onboard catalog. I asked Air hostess for it and she didn't bother to bring me the item."
Cons: "Promises free meal was not provided in lounge- reason cited no mail communication received from indigo"
Cons: "Flight delayed and no info"
Pros: "On time"
Cons: "Courteous and efficient staff."
Pros: "the airline manage the well UPTU issuing boarding pass."
Cons: "Airline doesn't provide inflight meals moreover they do not accept Indian currency, the currency half the country from which they are operating. They were accepting credit card to be charged in US dollar or cash in Qatar Riyal for the food amount. I offered to pay through credit card but two cards has failed while third was accepted. There were many passengers who were not carrying case in Qatar Riyal and their cards work not successfully swipe,therefore they remained hungry. This is in human and no airline on international route is allowed to do so"
Cons: "delay"
Pros: "No delay proffesioal staff and efficient work and space"
Pros: "Other devices as usual ok."
Cons: "No availability of merchandise items."
Cons: "We are foreign students and when we purchased our ticket we were not given the option to buy a student price ticket in Kayak or at the indigo counter at the new delhi airport. We were charged 3000rps each for overweight luggage and the staff at the check in counter in Jaipur were really rude about it. After having paid an extra 3000 rps which was almost like buying another flight ticket to new Delhi for just a 35 min flight, our flight was 1 hour delayed!! Definitely we will NEVER fly with indigo again!!!"
Pros: "Efficiency- punctuality - price"
Cons: "Seat confort 0"
Cons: "A"
Cons: "Delay from in DEL caused a missed connection."
Pros: "In an Indigo flight, there is nothing to like"
Cons: "The fact that Indigo did not allow us to change the flight and made my wife to rebook the return flight"
Pros: "All great !"
Pros: "Kayak service is not good"
Cons: "WE HAVE BEEN RUSH TO TAKE AN EARLY FLIGHT FROM vns TO del , Staff is helpful , but it kind of not clearly something about luggage cost. but everything over all look good. Thank you."
Cons: "The flight was delayed repeatedly, so I never got on board. I drove to Delhi instead to catch my flight from there. Indigo made no arrangements to help anyone get anywhere that I could see."
Cons: "the wait in the hall at the gate in Jaipur was not very comfortable"
Pros: "As above"
Cons: "As above"
Pros: "Staff and service. Efficient travel time."
Cons: "Noted a difference in passenger type on this flight. Some were rather demanding for the crew members in that some passengers did not adhere to safety protocols. Staff handled the situation in very professional manner."
Pros: "Nothing that i liked"
Cons: "I wanted to cancel the ticket but none of your cook gravy details were reachable. I sent emails but no reply. I had to cancel the ticket from indigo directly but i didn't get the refund for the same yet. Bri unhappy with the service."
Pros: "Honestly nothing"
Cons: "This is the worst airline i have ever traveled. Indigo change their flight times many times and they canceled the flight twice hence i will never book this flight in future"

Delayed flights

I like nothing, we couldn’t utilize your booking. Unfortunately I lost my money with you.

Late by 3 hours

Pros: "Nothing"
Cons: "I missed my onward international flight due to this airline. They refused to take any responsibility and I am now stuck in Mumbai having to miss work, spend more money and get another flight"
Pros: "The plane noise level during flight was around 78db."
Cons: "No leg room at all for people above 6ft. I sat down n the guy in front reclined n crushed my knees. All food items u need to purchase. Price for an extra check-in bag was same as price of 1 ticket. Horrible."
Pros: "Boarding process"
Cons: "Comfortable chairs."
Pros: "Yes"
Cons: "More leg room"
Cons: "No Delays in flight......one hour delay is too much"
Pros: "Seats were ok. 300 one is too much to buy seat."
Cons: "Delay in boarding and flight"
Pros: "All good"
Cons: "Nothing"
Cons: "The business class was cheap. Didn’t expect such poor quality."
Pros: "Crew was amazing"
Cons: "More options of food not the ready to eat ones"
Pros: "Flight on time and services"
Cons: "If we have usb charging option that cab be added advantage"
Cons: "seats are VERY TIGHT AND EXTREMELY uncomfortable. Its basically a old crowded bus in a 3rd world country."
Pros: "Flight was on time and with little hassle once in the air. Crew was polished and professional,"
Cons: "Shuttle bus loading to aircraft: chaotic and could be better organized. Bus arrived at aircraft, and had to wait as passengers were still disembarking. Not well thought out."
Cons: "Chaotic departure area with unclear announcements, often two simultaneous announcements. Found out at last minute we were in the wrong part of the area. Could easily have missed flight"
Cons: "No water was offered"
Cons: "The flight landed 2 hours later"
Pros: "Friendly crew"
Cons: "Delayed 40mins customers behave like they are on a public bus lots of pushing get impression it was first flight for many didn’t know they couldn’t stand when seat belt sign was on & applauded on landing. Check in was chaotic large family groups checking in so very slow & disorganised"
Pros: "Punctuality"
Cons: "Nothing as such"
Pros: "Very customer like"
Cons: "Poor customer service"
Pros: "Nothing"
Cons: "Discomfort No food/water No entertainment Very very bad seats Only 2 toilets"
Cons: "- The flight onward to Ahmedabad went fine but the return flight got delayed by 2 hrs, one hour to get fly from Ahmedabad and another one to land as the Mumbai airport had heavy traffic so we kept flying for an additional hour waiting for an opportunity to land. Its effect was increased by the fact that it was late at night. In fact, we were using flight rather than train to save time and it ended up costing us 5 hours between waiting and flight. - There was no food available on the flight apart from food that one should buy at an extra cost."
Pros: "Clean & fast"
Cons: "Small seats, did not have food I wanted and took a long time to confirm."
Pros: "Stayed on plane whilst people boarded in Hyderabad. No delays"
Cons: "No entertainment"
Pros: "Wheelchair assistance was amazing. I am traveling with a broken leg and couldn’t be more grateful for the helpful staff."
Pros: "Trip was smooth."
Cons: "No problems whatsoever."
Pros: "Very comfortable waiting zone like a first class lounge"
Cons: "Very narrow and complicated security check"
Pros: "On time service and often friendly staff, particularly in airport at checkin."
Cons: "I paid for business class due to excess luggage. Business class isn't business class, really. But it saved me money in the end. food dismal."
Pros: "Food was ok and general cleanliness. Fast luggage retrieval"
Cons: "Flight delay"
Cons: "Flight was delayed by 3 hrs"
Pros: "Their aircraft are brand new and ground staffs are cooperative."
Cons: "GoAir schedule changes in a blink. Scheduled 1:05 pm then delayed to 3:0 pm then rescheduled 1:30 then again 2:05 pm. It’s total madness. Almost missed the flight."
Pros: "The truth by GOAir staff is not spoken they keep saying flight will come but it didn't and this happens twice. Other flight did iperarate and fly"
Cons: "Liars"
Pros: "I cancelled my flight because of delay and waiting for my refubd"
Cons: "Go air has no communication, no sense of responsibility giving different stories."
Pros: "Nothing"
Cons: "Being late. Disorganized boarding."
Pros: "boarding was fast ... seating was nice .. service was good"
Cons: "Flight was delayed by more than an hour... no facilities at the airport"
Cons: "Business class is an economy seat up front. Terrible condition of planes - in particular the rest room is filthy. Avoid!"
Cons: "Knowingly delay was not flashed though mobile apps were showing delayed time correctly. On counter staff was giving correct time. But refuse to display No display of gate until boarding was midway Row wise boarding not followed Head purser on board was loud , brash , rude and curt to all Non apologetic to a delay of nearly 2.5 hours Cramped seats"
Pros: "The flight was for only one hour and it went by pretty quickly. The flight was clean and the crew was friendly as well. The prices were a little high but they were offering international baggage allowance so it was worth it."
Cons: "The initial boarding was a little delayed and we weren't informed that it was going to be that way. Ended up standing in the tunnel to the plane for 15 mins. The leg space was relatively less, but for an hour, very manageable."
Cons: "Non-existent leg space. Narrow seats."
Cons: "poor communication of delay as well as estimation of delay."
Cons: "Did not receive timely information about the flight delay (if I'd I could cancelled, gotten a full refund and flown on another flight right there, but the information came too late, even though they had it in advance.) Did not receive information about complimentary snacks (had to find out for myself Don't travel with goair if you have time sensitive single day travel plans."

Flight was 3 hours delayed No txt or prior info given Food options were given at a local restaurant at the airport and the passenger had to pick between the two choices. Unfortunately we could not eat either of them due to dietary restrictions

air conditioning was not upto mark, flight delayed more than an hour

They cancelled the Kandla- Delhi flight without notice, did not provide me to use other airlines. Their own airlines connection would have rendered me to miss my international flight Delhi to EWR . I spent 5600+ , but got the nastyjet

No food no coffee late boarding late landing its meh!

Very unprofessional attitude

IMPROVING, in gendral.

Cons: "I got transferred problem, little time to go to the 44A number gate It's little bit problem otherwise nothing to write"
Pros: "Yes it's good"
Cons: "Crowd less flight got departure easily"
Pros: "Service"
Cons: "No comment"
Pros: "Excellent crew!"
Cons: "Boarding in a bus is a bummer"
Pros: "The crew was amazing but the seat was too close, very little leg room"
Cons: "Food was strictly Indian, not for an international chooice"
Pros: "The crew on board were very friendly."
Cons: "Flight kept getting delayed for no apparent reason. Also, the life jackets were loose under the seats and kept sliding around during take off and landing. Should be a safety violation! I would no recommend SpiceJet."
Pros: "Food was good. Service was good."
Cons: "1. Can you please have air fresheners? After a 2-hour flight the air felt very stale and the human smells were uncomfortable. 2. I always prefer a window seat for the view but my window glass pane was terribly deteriorated from the outside. Didn’t inspire much confidence in the aircraft. Not too significant a complaint but I’d have really appreciated if I could’ve had the view also."
Cons: "Cramped seating. No recline Ended up with sore leg after only 01:10 flight. Security at PNY ludicrous. They tie your luggage with plastic ties. Once at the hotel you need scissors or a knife to open it, and guess what, because of security, your sharp objects are inside the luggage! I understand that it creates jobs, but frankly I cannot see the added value of this procedure in terms of security... On the light side, there is a very formal notice listing people excluded from security procedures, including the President, [...] former prime ministers and their spouses (!), and .... the Dalai Lama!"
Pros: "No use of booking spicemax .. you are treated just like another passenger. No priority on anything."
Pros: "The crew was friendly and professional."
Cons: "The check-in staff at the counter give the first impression, and my impression was that they were stressed. Perhaps they need more support. The cabin crew was very pleasant and professional. The aircraft was clean. We arrived in Delhi without complications. The luggage was quickly delivered. Will fly with them again."
Pros: "Flight wasn't full and overall service was excellent."
Pros: "Price and schedule"
Cons: "Ability to use international credit card to pay for extra services when checking in online"
Pros: "Crew service."
Cons: "Seats cramped enough to cause cramps."
Pros: "The only thing I like was the friendliness of the crew."
Cons: "Starting at check in it was an absolute hassle and I cured many unforeseen costs. I was not able to book my golf clubs as travel equipment beforehand and was charged an exorbitant amount at the airport. I also had to pay for my carry on bag which was also unknown. And the plane was old."
Pros: "Direct flight to Delhi"
Cons: "Flight crew was almost rude. No communication from the flight deck to the passengers"
Pros: "Except that it was a cheap flight, I cannot say if I liked anything."
Cons: "Seats are very uncomfortable and small. Food is not good at all."
Pros: "Friendly but brisk crew on time arrival in Malé"
Cons: "Hectic boarding, tiny plane (Q400) on an international flight, when going from COK To MLE, fly indigo bc better boarding and more comfort bc A320. SpiceJet used a bus gate, had terrible legroom,"
Pros: "Everything was great"
Cons: "Food"
Pros: "It was an instrument of torture with so little leg room, I thought it was a joke at first. This, like other scummy budget airlines ram as many rows of seats in as possible, to make more more money. Pure greed scumbags; another airline on the no fly list for me."
Cons: "STOP RAMMING THE AIRCRAFT WITH AS MANY ROWS AS POSSIBLE. It’s torture for anyone without midget legs. DO NOT fly with SpiceJet if you have the nerve to have been born tall. It should be illegal"
Cons: "The flight was already delayed by 2 hours than its scheduled time despite that there was an additional delay of 60 mins and the reasons provided by the ground staff were absurd, none of the Cabin crew members are courteous, they seem to be frowning or in a mourning as if lost some one"
Pros: "Upgraded to Spice max. So front row seats, priority check in, fast track luggage and preboked meals."
Cons: "They only had 2 options for meals on board. And both were bad. With 20 options in their menu, they had kept only 2 options and both were bad. Those too were only snack items."
Pros: "Nothing"
Cons: "Check-In in Bangalore was a long tedious process. Boarding process was alright. Onboard service was at par with indigo and go-air. Luggage came out late at Pune airport. This experience was good enough to never fly spice jet again."
Pros: "Comfort, cleanliness ,check in."
Cons: "I was refused food as the stewardess did not have change for ₹500:- & cost of food was ₹200/- odd. Being diabetic I had to go without my insulin.. Luggage arrived quite late in Kolkata."
Pros: "Any other airlines but not SpiceJet"
Cons: "Long story. Have international flight with 2 pieces of 23 kgs luggage from Bangalore from Hyderabad. But at Hyderabad this guy who is not quailed to print boarding passes made me to check in my carry in bag because they won’t allow a laptop bag and charged me 6,000 rupees. Ridiculous. Their website misleads. They just rip you off. Worst airlines and shameful for airline industry. If Indian government don’t regulate these scams, will loose lot of tourist"
Pros: "Good"
Cons: "Enjoy"
Cons: "Spicejet didn't except my payment through Kayak and I had to pay twice. Because the travel agency paid with a different card than mine. It was a very unpleasant experience."
Cons: "No food, low leg space. Very long boarding (back seats first, inaudible announcement of which rows should go now, and still very long)."
Cons: "The flight was delayed. The luggage took too long."
Pros: "Faster than driving from Chandigarh to Delhi Great value for price for flight Great service"
Cons: "Staff was rude. On asking why the flight was delayed, she replied back very badly that it’s the ATC’s fault. The tone was so bad. I felt like lodging official complaint. She misbehaved with another passenger and when he asked about complaint box she said go on site and report us. She hardly cared what we would do. I guess their must be rules to make sure staff does not misbehave with passengers."
Pros: "Healthy snacks"
Pros: "I got a seat in the exit row, so was fine with leg room. Checking a bag, even though I had not pre-paid to do this, was easy and didn't cost anything."
Cons: "Give out free water - the air inside the plane was stagnate and dry."
Pros: "Friendly cabin crew, specially Ms Nandini. Food was okay."
Cons: "Tightly packed 737-800 with189 seats! Seats 1A-C were right next to the front door, and I couldn't stretch my legs in 1A. Narrow cabin luggage space."
Pros: "Flight fine but shocked to hear they had no bottled water on board."
Cons: "No bottled water on board at all. Appalling."
Pros: "Seamless check in and check out."
Cons: "Everything was good. Can't complain. My legs are just too long to fit any airline seats comfortably."
Pros: "Nothing"
Cons: "Hopeless and endless waiting time !! I would have rather reached the destination faster by railways rather than flying"
Pros: "Nothing"
Cons: "They cancelled our flught from Jaisalmer to Delhi. Spicejet is the only airline that flies Jaisalmer. We were ledt arranged in the city where No hotels were available and Spicejet offered to cancel the flight and refund our money. They cancelled our tickets and am yet to receive the refund . We had to hire a cab from Jaisalmer to Dekhi. A 17 hours drive. No compensation from spicejet. Never bank on Spicejet."
Cons: "The crazy noise. Loud music playing on the plane. Loud overall noise. Loud engines."
Pros: "Service was good."
Cons: "On a flight that costs roughly 9,000 INR, for one way, it is completely unreasonable for them not to provide food. Granted, it was booked at the last minute, but as a token of good will for the amount of money we are putting in, they should provide food for them."
Cons: "Extremely poor customer service."
Pros: "On time courteous staff"
Pros: "Overall good service"
Cons: "The air lines third party vendor haven't provided the booking confirmation until the end which was hectic for us , the vendor is kiwi.com"
Pros: "our taxi got caught in traffic and we were late to the airport. But the plane was late in arriving and therefore in leaving as well. The crew working quickly and efficiently to board us all and they were all very nice."

Air India did not communicate in advance about the cancellation of flight . The quality of hotel provided was poor. Poorly organized information communication to passengers. Unclean flight seats and also toilets.

Air India must improve lot of their domains - a) Food - it was not hot or fresh like how other airlines provide it. On the contrary - it was quite bad b) Entertainment - About 90% of the TV systems in the flight did not work. How do you expect people to travel for about 14.5 hrs non stop without entertainment systems working? c) Seating - The handle bars wee broken and coming off every single time we get up. Seriously? Is this a rural bus or an international flight? Air India charges about $150 or more than even luxury flights and fail to provide basic amenities. It so pathetic.

The entertainment system didn't work.

There is nothing good to say about. The staff and service are very low standards. They don't care about anything, the flights gate been changed randomly and you have no clue unless you keep checking on the display information. Transit and connecting flights are also terrible. I don't recommend these flights If you travel with family, child and infant.

On Air India flights to Newark most of the entertainment screens do not work. Plan for this. Most of the tray tables are broken, food.trays slide down or on your lap. Seats may not recline. Overall expect an old broken aircraft which lacks internal maintenance and proper cleaning

.

Old beat up interior. Too hot or too cold alternating. Several seats and mine with broken electrical. Totally unacceptable ridiculous boarding and security process. Horrible. I will not fly AI again if there is an alternate. Pilots great and landed ahead of schedule

Air India is at peak worst. Only thing is we can go to India and come back. Why should we take and check in luggage in and out for every flight? I almost missed my flight. For a 14 hour flight, there are only two meals. The galley doesn't seem to have proper beverages and snacks(only peanuts!!). Lesson learnt, I pack food for back up. The TV doesn't work nor the remote. Don't make touch screen, only remote. Movie selection is the same even after a 2 month gap. Finally, website and customer care should be made more easier and friendlier. I will stop at this for now. Please make the trip to our Motherland more convenient and enjoyable.

My first on Airindia..and very bad experience. No working TV or usb connection in a 16hr flight, if working also no new movies or very less collections. Call lights doesn’t work either. No supply of any toiletries (never ever faced this before)

The check in was efficient and courteous. There was a delay but not the airline's fault. My seat - paid extra for it - in the Y Class of economy - had no working entertainment system. The meal table was broken. After a half hearted attempt to fix the entertainment system, I was told SORRY...these are old aircraft, what to do....well for one thing, slash the prices. I paid almost $3500 for an economy ticket and that;s the service I got.

The whole experience is pitiful. Flights are delayed, the chairs feel dated, the electrical and entertainment don't work, announcements are unclear - list goes on

Improve traveler desk and provide correct info to board

Most of the entertainment consoles were not functional, and worse, were stuck in bright while screen with "Internal server error" displayed. Seat tray tables were bent or broken and slanted. Seat cushions were uncomfortably worn out. Overall the aircraft was in very shoddy state.

Pros: "The seat was spacious."
Cons: "They could have provided a pillow. The entertainment choices was very poor."
Pros: "Traveling time"
Cons: "Cleanliness"
Cons: "The online check in wasn’t working and so the only seats available were the worst. I was told by staff that the website is often not working so you have to keep trying over and over. This is very time consuming and inconvenient. I was directed to the general boarding queue despite having a business class ticket. Food service was only after takeoff then there were no snacks available for about eight hours. Some of the televisions were not working. There was a drip from the air conditioner in the adjacent seat. Cabin crew did not respond to calls sometimes. The seat was uneven when reclining."
Pros: "1.The crew was average. the seat comfort is different in different rows as far as legroom is concerned. 2. The crew member was not aware of the procedure involved in passengers involved transfers to various destinations after landing at New Delhi. They misguided some passengers(including me) directing them to exit through emmigration procedure, collect the baggage and report at domestic transfer desk. we had been issued Transfer Boarding Pass at Chicago itself for our connection flight to Bengaluru.There was no need to go through the emmigration at New Delhi and collect the baggage. The baggage collection procedure was a hell of a business. This can be verified from the various registers maintained at domestic transfer desk. it took almost 3 hours for getting the luggage going through the customs etc, 4. At the arrival lounge there was no AIR INDIA HELP DESK or representative to guide the passengers. Similarly, the sign board only displayed transfers/baggage claims arrows. and the suddenly one finds a sign board displaying domestic transfers. At this point confusion arises as the passengers disembarked from international flights are required to go to international transfers where there is no requirements for emmigration and baggage collection as the emmigration procedures take place at final destination if it has the facilities. 3, The numbers of passengers affected may be verified from the various registers at the airport. On three registers kept at various entry points, we had to make entries as regards passport No. baggage tag No. Fligh No. etc, etc."
Cons: "WE received an email from AIR INDIA that our connecting Flight AI 174 from New Delhi to Bengaluru has been cancelled due to operational reasons. The new connecting flight is AI 1174 from New Delhi to Bengaluru. 2. While checking in at Chicago we were issued Transfer boarding passes for second leg of journey from New Delhi to Bengaluru. It displayed Flight No. AI 174, instead of AI 1174. When this was brought to the notice of the official at the counter at Chicago airport he told in their computer there is no change. The baggage tags also displayed AI 174. 3. After alighting at New Delhi and going through all the hell when we checked in at domestic transfer desk, the official observed that out Transfer Boarding passes for Delhi-Bengaluru sector is for AI 174 and the luggage ( four bags) also contained the same flight number AI 174. 4, we were told we will now be issued new boarding passes for AI 1774 as domestic passengers. SIMILARLY, new baggage tags were placed on luggage. There we were also told that AI 174 a San Francisco to Bengaluru Flight via New Delhi is not cancelled and it is only delayed, Had we not been misguided at Delhi, we could have simply boarded AI 174 at Delhi and the luggage also could have reached Bengaluru in the same flight without we going through the procedure of baggage retrieval process at Delhi as it was along with other passengers luggage already kept AT DELHI AIRPORT departure terminal for uploading in AI 174. It is our humble suggestion that even by mistake if passengers go through emmigration procedures at one airport instead of the next port of destination, system should be in place to take care of the same by MARKING the person to again go through the emmigration procedure at the final destination.."
Cons: "Late departure"
Cons: "The flight departed 5 hours late from Delhi."
Cons: "Missed flight due to delay of previous flight. Got an update email from Air India for first flight, showing arrival in Bengalore at the same time our flight from Bengalore to Delhi was to depart. Not sure in what universe I can be in two places at the same time, both arriving and departing at once."
Pros: "Helpful staff"
Pros: "Seating space is good"
Cons: "Lack of professionalism in the crew. The food was mediocre"
Cons: "At the Chicago airport I have to plead for the seats together for my parents and after realizing that my mother had a broken arm ,they finally gave one. This situation became worst when the Air India Airline didn't provided wheel chair assistance to my parents at the destination airport in New Delhi. We had requested it way earlier with our Itinerary. This is one of the worst flight to book. If you are taking this feedback try to work on this and make other customers aware that beware of booking your flights with Air India when you need wheel chair assistance."
Pros: "Food Crew Service"
Cons: "During the time of boating there were two people who were randomly checking the passengers and having them weigh their cabin baggage and carryon bags. In my case I had some extra weight in my bags since I was carrying my work laptop and personal laptop with me. They didn't let me board until I talk to Manager. I wanted to file a complaint regarding it. Both my checking bags had less then 23Kg. No one at the checking told me to weigh my carryon bags. If they would have told me at that time I could have transferred my stuff. This was first and last time I was flying from Air India. I will tell all my friends and family members not to fly with Air India. TV monitor was not working in my whole flight. Even the next seat passenger had the same issues. My seat no was 37D Hope these issues will be resolved for future customers. Pradeep Bhatia"
Pros: "Flight attendants"
Cons: "Poor communication all around Poor aircraft maintenance Flight delays Horrible flight transfer experience"
Pros: "All facilities are good"
Cons: "Video system is not working properly. Remain all is good."
Pros: "Crew were so helpful and attentive helping the passengers."
Cons: "Onboarding process."
Cons: "Cost of my ticket from Bangalore to Delhi was $58 USD. I have been in India for 6 weeks, so I had two suitcases. It cost me $131 for a second suitcase. That is absolutely ridiculous and I will never use Air India again."
Pros: "In flight service was simply outstanding. The crew was ever ready to assist and always smiling."
Cons: "Check in procedure was extremely slow and the person seemed rather cold. No special checked baggage allowance for First Class passenger. BA allows 3 bags. Would have been nice to see some leniency or formal change in their baggage policy."
Cons: "15 hr flight with no working tv Horrible service Stewardess never showed up even after multiple buzzers"
Pros: "Very good. Check in. Boarding seat availability of choice and service was eccellent"
Cons: "Set use and check ion"
Cons: "The seats were bad. Tv did not work. No new movies. Regional movies very limited. food was horrible. Portions were very little. No beverages served properly. The crew members were rude."
Pros: "Boarding was surprisingly smooth and food, as anticipated was really good."
Cons: "Neither the touch screen display or the remote worked. Mentioned that to one of the flight attendant who told me that the system will be reset after the food service. That did not happen so after waiting for another 2 hours into the flight, I spoke to another attendant who did reset the entertainment system. It did not work. Brought it to her attention and the response I got was, "Sorry, the flight is full and there is no other seat available". I had to sit through 14 hour long journey looking at other passengers or hear babies cry non-stop !"
Pros: "nothing much"
Cons: "the cheap crowd."
Cons: "Outrageous Air India policy: after getting a boarding card, it's the passengers responsibility to make it to the boarding gate on time. If you miss a flight due to long lines at Indian passport control and / or security check then, unlike other airlines, Air India won't book on their next available flight as a courtesy. Rather, Air India makes passengers purchase a new ticket. In my case, I managed to reach the gate for my Chicago flight 15 minutes before departure but the gate had closed 5 minutes earlier. Next, Air India insisted I pay $1,400 for a new one way ticket. They said it's my fault that I showed up at the airport 90 minutes before departure instead of "4 hours". So even after getting a boarding card, for Air India it's the passengers' fault if there are long lines at passport control."
Pros: "good service, food in general"
Cons: "Flight was delayed by about half hour. Business class luggage came much after economy class luggage. Why am I paying priority price? Samething with check in -- they allow people to move in and out of priority line without preference to business class passengers"
Pros: "I loved the food! It tantalized my taste buds. I also like that I was able to sit in the seats I reserved online."
Cons: "The plane was a mess - there was trash on the floor throughout the entire plane, and flight attendants just ignored it. I don't mean one little piece of paper...I mean actual garbage littering the walkways. Flight attendants were scarce during the flight. The entertainment systems were terrible. My touchscreen was broken and the selection button on the remote didn't work, and my wife had a broken remote as well. I specifically selected Air India over several other reputable airlines, but I feel a bit ripped off. For a short flight these things aren't a big issue, but for a 13.5 hour flight I must have quality and reliability. Next time I will book with Emirates."
Pros: "Leg room, food, crew"
Cons: "Entertainment"
Cons: "Horrible seats."
Pros: "TV not worked and seating was very bad. Food was horrible."
Pros: "A lady staff (in JFK airport) helped me and my wife sit together although we had different seating rows"
Cons: "Non functioning video screens and audio jacks, they were out of food (poorly managed count of veg/non-vegetarian passengers) requested us by adjusting to eat only curry without rice or roti. This happed both for dinner and breakfast. Flight Attendants served only one drink per person and were rude when asked for one additional drink. The connecting flight was 2 hr delayed in delhi, whereas i booked shortest duration flight to Hyderabad paying $150/ ticket due to family emergency but not worth as i was 3 hours delayed overall."
Pros: "nothing."
Cons: "they use older aircraft. nothing works, the entertainment center, the touch screen don't work at all, if you want to look at the map, none of your neighbor passenger's screen is working, or you want to listen or watch something you will never get it, looks like only 30% of the economy class touch screen/entertainment center works. the food sucks. crew only serves food and do nothing more for passengers. most of the time they dont have non veg, they dont even ask for veg or non veg, they will give you what they have. they don't serve drinks, you have to get up and go to the crew to get drinks. once they serve food, they go back to their hole. they wont come to check the needs of the passenger - water or other drinks. you have to go and get it yourself. horrible horrible experience in a long haul flight of 16 hours."
Pros: "Crew was very helpful in general. I did not have any issues, but the passenger in the seat next to me had quite a lot of issues, since it was the first time she was travelling. The crew was very helpful, and in my opinion, they did everything possible to make her comfortable."
Cons: "The luggage check in process was a mess. We were directed to a particular line to complete the check in. As we were standing in the line, 4 out 6 agents closed down and went elsewhere, leaving everyone in the line to check in with remaining 2 agents there. An old couple were there as well, who moved from one counter to the next, to the next, and they were then told to come back in the line! Two of us were traveling together, and presented our tickets together, but we were given seats far away. I requested them for adjacent seats and they said that none were available. I insisted and stayed at the counter, and immediately, the agent found 2 adjacent seats, going on to show that she did not even look for it the first time. The seats have poor cushion. I needed to use multiple pillows to provide cushion for sitting and for back support. The food was average. For some reason, they make the curry extremely spicy, as a result of which many of the passengers find it difficult to eat. The inconsistency of the entertainment unit in AI flights is well known. In many flights, in many rows, it does not work, immaterial of the number of times they reset it. Fortunately for us, this time, the unit was working fine in both our seats. That was not the case during our to-journey."
Pros: "Since my lasr travel inn Air India 6-7 years ago, it has improved a lot. I travelled from chicago to Delhi (non-stop) in May 2017 with my family. Flight is on time. Crew is younger and energetic unlike my last trip. Food is fine. Toilets are clean. Couple of times, They were asking to provide feedback by filling some form which tells me they are genuinely trying to listen and improve further."
Cons: "Nothing much."
Pros: "The movie selection was ok."
Cons: "Traveling to/from India The staff was horrible from check in, to boarding, to unboarding...no greeting, no smiling, no pleasantries, no warmth...nothing! The planes interior was just horrible dirty, smelled bad and the bathrooms (the entire plane I'd in need of some serious cleaning & with bleach) Food...was just disgusting! Bread & cheese sandwich should NEVER be given as an option....the airline ticket cost too much for that poor selection. Fumigation of a plane with people Onboard? If this is a must, please give notice & provide a face mask for your customers"
Pros: "Price, service, and decent aircraft."
Cons: "Bumpy landing despite the lack of wind."
Pros: "Food and respect for passengers"
Cons: "It was all fine"
Pros: "This did not work on both flights"
Pros: "Good food which is very unlikely otherwise. Indeed a pleasant flight !"
Cons: "We left 3 hours late. I missed my second flight. The flight attendants on the plane were lovely and helpful but the the Air India crew in the airport was not helpful at all in solving the problem their company created. On top of that my luggage is missing and I keep getting the run-around from Air India. I called a number, they told me to call another number. I called 6 times before anyone picked up. They told me to send an email. It's been a week and I still haven't even talked to anyone about my luggage."

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