Daily cleaning, installation of cabin HEPA filters
|April||Best time to beat the crowds with an average 6% drop in price.|
|December||Most popular time to fly with an average 13% increase in price.|
Average price round-trip
|$1,084||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 21h 15m
Indonesia has restricted the entry of all foreign nationals, residents and visa holders. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Java.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Java is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Java with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Java up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew was amazing, food was great."
Cons: "The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable."
Pros: "Professional and friendly crew. Food was excellent"
Pros: "Crew was professional and friendly"
Cons: "Continuous improvement"
Pros: "The ANA crew at Haneda airport were very polite, professional, and very patient with me. However due to an online error between the ANA US website and the ANA JP website my confirmed seat on my flight was given to another passenger so I was kicked off. How this happened I dont know."
Cons: "Fix ANA US-JP online booking system."
Pros: "The crew was amazing. The meal choices were great !"
Pros: "Service was excellent and seats were comfortable."
Cons: "Choices were few by the time the cart got to us and the food was... airplane food. Nothing terrible but nothing to write home about nor anything a picky child would eat. :/"
Pros: "I have flied to and from Japan many times with many different airlines. This flight was my favorite."
Pros: "We had a 4,5 hours delayed.. :("
Pros: "Flight time was not bad, not too long"
Cons: "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."
Pros: "FA service with a smile. All pleasant and nice to deal with. Windows are button controlled."
Cons: "Economy meal is not that great. Boarding should be by zone or by seat number."
Pros: "Was spacious due to flight being in the middle of the week and tasty food."
Cons: "Wish there were food. Was hungry after long flight."
Pros: "Excellent food. Lots of food, drinks. Comfortable plane."
Pros: "Hostesses were very nice. Lot's of room in aisles."
Cons: "Food was okay. Not a great choice of movies."
Pros: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Cons: "The flights were everything I expected and more."
Pros: "Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional."
Cons: "Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine."
Pros: "The airplane is clean, toilets are super nice! Service is very good, legroom is adequate. I like the rice dishes on board. Overall, excellent."
Pros: "Crews are very polite and willing. They During the entire 13 hours flight, they continued serving drinks and snacks. I have not seen such services on the other airlines."
Cons: "The movies were not the first run ones."
Cons: "Everything was great!"
Pros: "I am looking forwards to using them again! I paid more using this airline than their competitors. But after completing my trip I will have to say it was well worth it and will using them again."
Pros: "What a terrific airline. Polite service, great food, comfortable seats and a clean plane. So much better than US airline companies."
Pros: "I was accompanying my 92 year old mkm, flight attendants were so helpful in every way."
Cons: "Pre-checking online needs improvement. I was unable to do it and speaking to JAL was difficult; no one was answering the phone."
Pros: "JAL doesn't disappoint!"
Pros: "I fly with JAL business class and it was the best business class I have ever experience. The crew was amazingly helpful and polite."
Cons: "I wish they can pronounce English language better. Sometimes I did not understand what did they said. Including the pilot. I don't want to be an American brat, but I did not understand what they said."
Pros: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."
Pros: "cost performance"
Cons: "non-flat seat"
Pros: "excellent seat space, friendly flight attendants, would fly with JAL again."
Pros: "Finally arriving"
Cons: "AA waited 4-hours to cancel the flight with 24-hours to the next flight.. Breakfast voucher didn't cover a third of the cheapest breakfast in the hotel where I was sent for the night. Even the flight the next day, sunny, was delayed."
Pros: "the crews were very professional and caring. the food was the best of all so far"
Cons: "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"
Pros: "We boarded quickly and orderly. The crew was very attentive and made sure we all had enough to eat and drink. The food was good, the tea and coffee was good."
Cons: "Not a darn thing...."
Pros: "I loved the crew, for the most part the food, and the large screen to."
Cons: "The bed was uncomfortable, in that the arm rests disappear when you lay flat the bed. A petty thing since at least it was business class, but without taking pillows from empty seats it was uncomfortable when lying on one's side and nowhere to put arms."
Pros: "Service & seats are great."
Cons: "The connections were a bit late, making the long trip longer!"
Pros: "Service was excellent - Flight attendants were friendly and professional."
Pros: "I had only 30 minutes transaction time at Busan airport, and was not sure that I could catch my plane. The crew at the airport were very helpful, and a lady brought me to the security gate, and run out and checking in for me. With their help, I was able to catch the planes and arrived my destination on schedule. Thank you so much."
Pros: "Plane is comfortable"
Cons: "AA attendants were aloof, too busy talking to one another to notice passengers. Service was slow. I felt as I was an inconvenience to the staff."
Pros: "Service & Food"
Pros: "We had a 4 hour delay due to maintenance, so many of us missed connecting flights in Tokyo. But the airline put us up in a hotel and gave us meals, so I had a nice bonus day to see the city. The flight itself was very pleasant, with the cleanest bathrooms I've ever seen on a long flight and plenty of food and drink."
Pros: "on time"
Pros: "I booked a flight with JAL; my flight to Japan shafted me with American only. But, this flight was premo! The plane was bigger, more room. The entertainment was much much better than the American Airlines archive. The seats and accessories like pillow, blanket, etc. again much better. 12hr flight was over in what felt like about 5hrs (I watched Star Wars and Hunger Games)."
Cons: "The fact I'm too poor to get a premium or above seat."
Pros: "I was treated like an important customer. Many airlines do not do this."
Pros: "Plane service was good, comfortable, punctual and ahead of schedule"
Cons: "Food was ok,"
Pros: "Amazing service. Flight attendents were very friendly and helpful."
Cons: "Music didn't have the name of the artists, so I had no idea what I was listening to. I later found out that there is a magazine in the seat pocket showing all the details of the music channels, but still it's a bit annoying to have to look through the magazine and flip through the channels."
Pros: "Everything was excellent. I always trust JAL to give me a comfortable flight. Food and drinks were given out very often and the attendants were very kind. I kept myself entertained with the in-flight movies for most of the trip, they have quite a library to choose from. Thank you for making my long trip easy!"
Pros: "Flight Attendants were very attentive"
Pros: "Love the service and people"
Pros: "Good food. I love the ice cream dessert."
Cons: "Flight slightly delayed."
Cons: "Flight network they scam my money and time"
Pros: "Food is great. Crew are very nice."
Cons: "Advanced seat assignment"
Cons: "Less new movies and kids movies"
Pros: "The services that the representative up to the flight crew provided to the passengers are excellent."
Cons: "Smooth flight"
Cons: "Can’t say anything but when travel again we’ll still choose Korean Airlines. We love it."
Pros: "Crew was friendly food was great, flight was safe."
Cons: "More room"
Pros: "Crew needs to not assume that Asian passengers are Korean as i was being converse in Korean throughout the flight."
Pros: "As always Korean Air’s attention to detail is outstanding and impressive."
Cons: "Though I appreciate the consideration given to tall passengers (trying to find us an aisle seat with an empty seat beside, after boarding, for instance), I think there is more that could be done during the check-in process to seat tall passengers into emergency exits or other seats with more legroom"
Pros: "Cleanliness & spacious leg room"
Cons: "Serve the coffee/tea with the meal, not after."
Pros: "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
Pros: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Cons: "As with other airlines, flying coach is uncomfortable."
Pros: "The food was great and I was glad they had such good vegetarian options. It was nice they gave us pillows and blankets."
Cons: "It was an overnight flight and they had the lights on for a long time and kept coming by to hand out things which made it hard to sleep but it was still nice they gave us the attention. I’d also like to see fewer wasteful disposable food containers."
Pros: "crew was amazing and movie selection was good"
Cons: "poor business class seats and small screens"
Pros: "A comfortable flight, with fine service."
Cons: "The connectioning flight was slightly late, but just enough to make it a mad dash through customs and to the furthest possible gate on the opposite end of the terminal. Not within the airlines control, but unnecessarily hectic"
Pros: "Korean airlines is completely criminal"
Cons: "Korean airlines"
Pros: "Everything. Will definitely chose them again."
Pros: "From boarding to meal to disembarking, Korean Air does it right. They are attentive to your needs and provide excellent customer service."
Cons: "On this particular flight, a nice glass of white wine would have been nice but they had beer instead. I survived. Additionally, an upgrade on their earphones would be nice. Their sound quality is not the best."
Pros: "EVERYTHING!!!! The staff at the gates to the boarding staff. Everyone was very helpful and professional. The seats had plenty of room and the staff always provided service with a smile."
Cons: "I can't think of anything I disliked on this trip."
Pros: "The flight attendants are attentive and know how to anticipate your needs. I used to travel from New York to Korea then the Philippines, and I choose to fly Korean Air. In my opinion, their service crew improved a lot Including their food."
Cons: "Korean air business class does not match their standards any more"
Cons: "flight from bos to new york was canceled. i did not receive any updates via email or phone. i got an email at 12am saying this flight has been canceled. i was not notified on what my flight has been updated to. i had to call and go to the airport 4 hours earlier."
Pros: "very attentive staff clean, comfortable plane with leg room"
Cons: "The website did not let me choose the seat when I tried to check-in. In addition, the flight attendant was not welcoming because she kept saying that you cannot have more food :("
Pros: "Very organized"
Cons: "Wish the cabin crew speak more universal language, English, and the snack between meals more regularly without having to ask."
Pros: "I have flown a great many long haul flights and this airline is right up there in the top ranks. Excellent flight crew and comfortable seats."
Pros: "Friendly staff, good food, comfortable length seats. Deplanijng and boarding was fast."
Pros: "The staff was friendly and helpful"
Cons: "We boarded the airplane and took us 2.5 hrs to take off...the kept saying oh 15min longer, then 20min...ect...for the entire time...waiting for “documents” then refueling the plane which they couldve been doing before we boarded and while we were waiting for so, called documents..."
Pros: "The crew was nice and organized, polite, professionals, the airplan was clean. flight was on time too."
Cons: "The food did not include varieties, may be is good for korean people but not good for others, the dishes were plastics and foils which are not good for human consumption after being heated. I missed my flight from seoul to saigon because there was two flights with similar time, one with korea and the other with vietnam air, both with similar time but both are with different concourses , then , the ticket did not indicate the gate number , then the airport information operator directed me to the wrong gate resulting in missing my flight to saigon and being subject to penalties which all are not my mistakes. Please fix your system"
Cons: "Crew members are fed up with arrogance. I had to beg them to get a cup of water."
Pros: "Boarding, food, airplanes"
Pros: "As good as Economy gets. Blanket & pillow, slippers and toothbrush; clean bathrooms; decent legroom. Would fly them any time."
Pros: "Food and boarding."
Cons: "No comment."
Pros: "Punctual, decent leg room. Food is not typical dishes, creative for an airline and actually tasty."
Cons: "The web/mobile check in is convenient. Although morning flights have a long bag drop line. Many arrive before before the counter is open. Bag drop counter should open earlier. If people arrive 2hours early, then bag drop opens 3hrs earlier than the first flight of the day."
Pros: "All of the people from Korean Air that I spoke with about anything were very considerate and helpful."
Cons: "No legitimate complaints."
Pros: "Just about everything"
Pros: "The flight was comfortable and on time. Nice seats, and the staff was very helpful and kind. Overall great experience with Korean Air. I definitely will be using their services again in the future."
Cons: "The food was not the best in my opinion, but it was hot."
Pros: "Excellent service by a cabin crew that truly tried to make the passengers comfortable, as a part of their professional ethic."
Pros: "First of all, you should not be charging a cancelation fee for unforeseen circumstance such as health problems. Second of all, I have not received a response yet from the emails I have been sending. It is extremely hard to call your hotline for foreigners."
Cons: "Refund policy"
Pros: "Bibimbap at dinner was nice, breakfast choices were not so great."
Cons: "Even with a second seat extra, the entire flight was impossibly uncomfortable."
Pros: "Everything was perfect. Food was good, seats were great, entertainment was excellent, and the service was incredible!!"
Cons: "Nothing. Everything was fantastic, even the bathrooms were cleaned multiple times during the flight."
Pros: "There was a delay in taking off from SFO but the attendants worked very hard at getting everyone on board and taken care of. I missed my connecting flight in Seoul because of the delay, but the attendant let me know well before that I would miss the flight. In Seoul they took me to their very nice Hyatt hotel where I stayed the night and they offered me a very excellent buffet dinner at no cost."
Cons: "There was plenty of confusion with the ground crew in Seoul and I was lost trying to find my way to the station where I could find another flight to Hanoi. However, as soon as I found the Korean Air station, they took very good care of me."
Pros: "The important thing is the comfy seat. It's pretty big and have a wide space for my long legs."
Cons: "Not a lot of options for entertainment. I flied with Emirates before and it was a lot of musics and movies. however, for this special good deal, it was an amazing flight."
Pros: "Service much better than any other carrier I have flown with.."
Pros: "Fairly smooth boarding, no problems with luggage."
Cons: "Uncomfortable seating in economy, difficult to make it through aisles due to narrow width. Back ache on this long flight. Bathrooms don't seem to be enough for number of people on this flight. Arrival time is a bit late. Very bumpy flight at 10K."
Pros: "Multiple rounds of complimentary food and drinks"
Cons: "Unable to sleep"
Pros: "Beverage service satisfactory."
Cons: "The fact that this JAL Flight was operated by Korean Air meant that not only was the staff different, the the plane itself was an older and smaller model with extremely little room and zero entertainment systems. Both of these developments were severely disappointing given that the 2 hour round trip was 440USD, and flying on a budget airline would have provided basically the same experience for much cheaper. Furthermore the flight was delayed for over an hour taking off at almost 10:00pm instead of 8:40pm. The meal service was quite disappointing as well given the long wait. This delay nearly caused me to miss the last train into the city, in which case I would have needed to take an incredibly expensive Tokyo taxi ride to my accommodation. This was avoided by luck alone, as the airport immigration lines at Haneda airport were uncharacteristically empty. All in all, it was a surprisingly frustrating experience and remarkably stressful. I have known JAL and Korean Air to both be excellent carriers and was quite disappointed to have such a poor flight experience could have been exceeded by an average Peach or Vanilla Air flight."
Pros: "I liked the service of korean airline, thier cabin crew are polite and friendly."
Cons: "I was disappointed if their food.,,"
Pros: "From baggage check to arrival everything went smoothly."
Pros: "Great service by all. Very friendly and helpful staff. Thank you for an enjoyable and smooth flight!"
Pros: "Food was great! Staff was courteous. Flight was on time:)"
Pros: "Smooth travel"
Pros: "Crews are friendly"
Cons: "Need more food"
Pros: "empty flight, foods tasted good."
Cons: "The seat was uncomfortable. Entertainment choices were limited."
Pros: "Crew was amazing and very comfortable seat"
Cons: "Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines"
Pros: "I enjoyed the flight because the flight NH9 wasn't fully booked, I used my next seat too. Also, the crews are generally better then usual, more smile. Food also better than last severity trips."
Cons: "Even so, food can be better. I want more western drama on entertainment."
Cons: "Seats are way too small, incredibly uncomfortable to the point of painful ness. More luggage space"
Pros: "Boarding is prompt and orderly. They apologixe for several minutes delay even it’s not the airline fault.The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Cons: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
Pros: "Service was great"
Cons: "Sound on entertainment system did not work"
Pros: "Same level of exceptional service on this second leg of my journey. I am looking forward to my next two flights with ANA when i return home."
Pros: "Service by the crew and how boarding is organized by different queing lines for quick and more efficient boarding process."
Cons: "The personal entertaiment touch screen worked intermitently. When the touch screen did not work, i had to use the remote control to do what i want it to do. Boarding process experience can be improve with better sign for the queing lines and have boarding crew station at end of every quing lines to make sure all passengers are queing in the correct line."
Pros: "The staff on ANA are super friendly. The legroom on their big planes--even in economy--was excellent."
Cons: "The food was okay but not great."
Pros: "Both segments Houston to Narita and Narita to Vietnam were pleasant. The seats are spacious, food was fine (nothing exquisite but good enough!). Flight attendants are very attentive. Waster and snacks were provided between meals."
Cons: "It was difficult to understand English announcements on board. Also there wasn’t adequate instructions in Vietnamese. Majority of passengers are Vietnamese family with small children. My suggestion is that instructions in Vietnamese should be made more often to avoid chaos particularly when deplane."
Cons: "No available slippers for economy class. I’m a star alliance gold and other star alliance airlines member provide the said amenity."
Pros: "Flight attendants were incredible!"
Pros: "The service and attention of the ANA flight attendants seemed genuine."
Pros: "Boarding priority with kids, food choices, flight attendant so nice ans caring, kids friendly and child meal is nice and tasty"
Cons: "Very limit kids entertainment"
Pros: "4-5 hours of lights out for sleeping, good selection of movies to make the trip go by quickly. Tasty food selection."
Pros: "Outstanding customer service, I was especially impressed when the flight attendants would intermittently clean up the restrooms- something that definitely doesn't happen on US airlines. Good food as well."
Cons: "Again, would prefer a larger selection and more change with movie choices."
Pros: "Very helpful and accommodating flight attendants ... all with a smile!"
Pros: "Configuration of your 787-800 Busn./ Class,was nothing more than an updated 707 from the past. Crew was good food was average. A flight I may avoid."
Pros: "Good food and cabin service. Accommodating in connecting flight arrangements."
Cons: "Left an hour late because of slow ground service and poor scheduling. Extremely uncomfortable seats."
Pros: "Same as above"
Cons: "Same as above"
Pros: "Excellent food. Very nice service."
Pros: "The flight attendants were extremely attentive and courteous"
Cons: "The meals were awful"
Cons: "seat labeling not clear"
Pros: "The flight attendants in the Economy Class did an excellent job throughout the flight."
Cons: "There was nothing I did not like."
Pros: "Everything flight crew exceptionally nice food and snacks were great flight was smooth other airlines should take a cue from ana even use chilled silverware when serving food not plastic ware like the other airlines no attitudes just awesome service just like it should be ."
Cons: "nothing everything was awesome hope I fly ana again sometime ."
Pros: "Flight attendants were very professional and ANA is a very organized airline. I would definitely fly ANA again."
Pros: "Crew were very friendly and attentive. Lavatory was kept clean. Good choice of movies."
Pros: "Flight attendants walk up and down the aisles paying attention to everyone's possible needs. They're looking to be helpful."
Cons: "Nothing really."
Pros: "Customer Service"
Pros: "Flight was very good - enjoyed meal and entertainment"
Cons: "Should make it clear to passengers ahead of time that flight departs from international terminal (terminal 1) at Shanghai airport (and also that flight is NOT out of Pudong airport, although we were aware of the latter fact ahead of time)."
Pros: "For such a long trip, it was pretty comfortable. The flight crew was friendly and helpful and the food was good"
Pros: "Food, staff, and entertainment."
Cons: "Tight space and the tray was on the dirty side."
Cons: "Food was disappointing for business class ticket. Seats did not recline all of the way."
Pros: "Excellent service!"
Pros: "The flight was less busy than usual (it was an Easter Sunday departure) and so service was a bit more relaxed and friendly than usual instead of just efficient. Left gate a few minutes early and arrived 20 min early in Tokyo. Flight time is pretty good - 8pm departure which gives time for a relaxed day sightseeing in Dusseldorf before going to the airport in the late afternoon, Arrival in Tokyo is about 2pm which would be a good time to check in to hotels and relax. Food was good - dinner after take-off and a brunch-type meal a few hours before landing. Entertainment system is also very good although I'd flown a lot recently so seen the films I wanted to see already. Sometimes ANA are just "good" but this one was the best one I've flown recently."
Cons: "Surprised that their recently acquired 787s don't all have WLAN! Wanted to do some work ... but ... maybe enforced disconnection is a good thing sometimes :)"
Pros: "the food, service, and efficiency"
Cons: "The really long layovers"
Pros: "Great service, accommodating staff. Seats were comfortable."
Pros: "The food and disipline on boarding the passangers according to their classes"
Pros: "Almost everthiny good job keep it up, excellent !"
Pros: "Crew is always awesome"
Cons: "Needed more Japanese movie options"
Pros: "Onbaord Crew hospitality"
Cons: "Poor ground handling by narita staff. By bus from terminal to plane. Mixed with economy pasaangers. Chaos from bus to plane. All passangers exposed to freezing cold weather at narita aiport outdoor."
Cons: "The seats were uncomfortable to sleep in."
Pros: "Everything :)"
Pros: "crews are nice"
Cons: "food so so, delayed taking off at narita for 30 minutes"
Pros: "Need to step it up with the food, don't have time for shitty service this day and age"
Cons: "Getting overcharged on surfboards, shitty food, should have free wifi give me a break"
Pros: "Although there was a little delay on boarding, everything went well and will fly with ANA again."
Pros: "Service is excellent. Efficient service as well."
Cons: "Entertainment system was a bit old."
Pros: "Crew very helpful. Seat was very good, food excellent."
Pros: "The service was outstanding! All of the flight attendants were amazing!"
Pros: "Spacious Premium Economy seats with excellent flight attendants looking after general wellness of customers."
Cons: "In-Flight Wi-Fi has archaic plans… 30MB Chat App-only Plan for 2-Hours. It also usually has a pause button to halt and resume the internet session later, but there wasn’t one this time."
Cons: "In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue."
Pros: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Cons: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."
Pros: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Pros: "The help desk employees who helped me rebook my flight."
Cons: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"
Pros: "Friendly service and not a super crowded plane."
Cons: "In-seat entertainment was not working for me, and boarding process could be drastically improved."
Cons: "The person next to me had a distinct body odor."
Pros: "Crew was okay"
Cons: "Did not get the food I chose. Seats were not clean and clumsy"
Pros: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Cons: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
Cons: "Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO."
Pros: "Crew was friendly. Seafood pasta was good."
Cons: "I wish all airlines have a foot rest."
Cons: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Pros: "Excellent service, made a very long flight very pleasant and enjoyable."
Cons: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."
Pros: "Everything else"
Cons: "Food was less than marginal"
Pros: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
Pros: "SIA service and food is always good. The flight went by quickly which is good."
Cons: "The entertainment system for the 777 did not have a touchscreen which I have been accustomed to on other SIA flights, but the main issue was the brightest setting for the screen was very dim. I think the screen is just old and not as bright as before."
Pros: "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Cons: "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."
Cons: "Some staff not courteous which surprised me"
Cons: "Because the flight from IAD to London was cancelled, I never made it to this flight."
Pros: "Service and food"
Pros: "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
Pros: "I like the services from Singapore Airlines."
Cons: "Your web site tried to charge me $90 for aisle seat, do you agree that this is a big joke or what? I have decided no use your company any more. Not sure why a great airlines like Singapore Airlines would partner with your company???"
Pros: "Excellent service & comfort"
Cons: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Pros: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Pros: "Red wine was good"
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Pros: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Pros: "Both ways I had a whole row to myself, great attendants, in flight screens and charging stations at your seat, frequent meals"
Cons: "Clean bathroom trash more often"
Pros: "The comfort and food plus drinks."
Cons: "Delay in food distribution, over waiting because of many people but only twogroups of serving crew"
Pros: "Made Econ class feel like biz :)"
Pros: "Vegeterian breakfast was good thou ."
Cons: "When I asked for non veg Indian breakfast it was over. And there were not much passengers also in flight ."
Pros: "Great service, great experience."
Cons: "I liked it all."
Pros: "Fast boarding"
Cons: "Hot cabin. Chairs makes so much movement when the back of the chair where the folding table is moving. Chair movememt of the seatmeat is felt in the same rows of seats."
Pros: "First class airline. Great flight, great service, and even the food is better than "not bad". Seriously, Singapore Air offers flights between the U.S. and Asia at very competitive rates, but never seems to skimp on customer care. A well-done experience from start to finish..."
Pros: "The hot towels, the legroom in economy, exceptional service. The helpful crew who don't hesitate to help with luggage. The choice of entertainment. The convenience of a direct SFO to SIN flight with a fast connection to Indian cities."
Pros: "Excellent crew, efficient processes and overall relaxing"
Cons: "Old business class hard product. Seats can't be adjusted much and the bed is too short due to small head- and footwell."
Pros: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Cons: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."
Cons: "old plane, boarding ramp smelled musty, food not nice, entertainment system was old not touch screen, male crew not patient with passengers, drinks stingy(split a can of soda with other passengers, and gave you a 1/4 cup). When asked for more OJ with breakfast was told they would come back later(mouth was very dry due to the air). Not impressed as we paid good money for the ticket with the poor service"
Cons: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Pros: "everything great, every time again"
Pros: "The crew were all very polite, well mannered, and helpful."
Cons: "As a strict vegan, I had ordered a vegan meal. I was given a meal labeled as vegan, though it in fact was not. I reported the incident to customer service, who responded only with apathy. :("
Pros: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival."
Cons: "The movies choices in the in-flight entertainment were wanting."
Pros: "I loved the movie selection and the food options."
Cons: "The woman behind me kept insisting that I keep my chair in the upright position. With two crying babies on the plane, I was trying to relax and sleep as much as possible on the 12.5 hr flight. What bothered me even more is that when the woman asked the flight attendant to tell me to put my seat up, the flight attendant complied instead of telling the woman it was my seat to do as I wished. Why make the seats recline if they are going to bother the people behind? Why tell me to put my seat up if it was not a requirement for all (ie during take off or landing)? I did not appreciate this and it made my flight extremely uncomfortable."
Pros: "The service"
Cons: "The quality of the red wine"
Pros: "On time departure and take off. Smooth landing."
Cons: "This trip was not quite as excellent as my flights on Singapore Airlines usually are; however, I cannot say for sure there was much that airline staff could have done to change this. A great deal of turbulence earlier in the flight made it difficult to enjoy the food. Also, there was a sewage-like smell that wafted through the air periodically - this could have been a child in the surrounding seats, though. Both of these issues seem difficult for the airline staff to address, however, unless the smell actually came from a problem with the ventilation system. The staff was exceptionally helpful and good-natured, though, which made the biggest difference. Thank you so much."
Pros: "Crew and food"
Cons: "The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!"
Cons: "Getting on and off the plane took some time, but doesn't it always? Economy class was slightly more comfortable than many other airlines, but nothing to write home about. Qatar Airways really shone in the food, the service (both onboard and off) and the entertainment. Good experience."
Pros: "In-flight entertainment choices."
Cons: "It was a long flight, frequent offers of snacks and drinks would’ve been great."
Cons: "The lounge, they use the club lounge in Boston which was so so. Could we have use the one world BA lounge instead?"
Pros: "Seat was comfortable."
Cons: "transit timing was a bit hectic."
Pros: "Crew were so good"
Cons: "Everything is good"
Pros: "flight attendants were not friendly enough."
Cons: "both flight from Bos-Doha, Doha-Hanoi was delayed"
Cons: "It could be better if they serve food from Doha to Islamabad."
Pros: "Seats are very comfortable, easy boarding, good crew"
Cons: "Food - I wish you have healthy options"
Pros: "The crew, the seat and catering"
Cons: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."
Cons: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"
Pros: "The crew, especially Martin and Imen, were fabulous!"
Pros: "Our flight attendants were all amazing, but especially Joanna!! She was outstanding and went above and beyond to assist us in every way possible!!"
Pros: "Crew and their promptness to assist"
Cons: "Vegetarian food - portion is too little. This has been the third time with Qatar and the food portion are too little."
Pros: "Snacks and the crews on board"
Cons: "The crews in the airport, not friendly. They dont even smile!"
Cons: "The changed the time of flight had to wait airport for 5 hrs"
Pros: "In my departure flight, there were many empty seats and the crew let us move to another seat to lay down and sleep. Also the food was very good and there was a great selection of movies."
Pros: "Great crew, as usual."
Cons: "Ugh, The seat in front of me had some box taking up 1/4 of my leg-room. I get that the box probably contains some crucial equipment, but can you at least round the edges so I can lay my leg against it without cutting off my circulation to my foot? Other than that, typical Qatar luxury (as much as you're gonna find in coach)."
Pros: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Pros: "inflight and qatar airport crews were accomodating eventhough there were backlogs due to delays caused by snow storm."
Cons: "The Ground crews in boston airport were not accomodating."
Pros: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"
Cons: "The website is not easy to navigate."
Pros: "Very friendly service!"
Pros: "The lack of passengers on this flight gave me an amazing amount of room. Really makes the flights enjoyable when I can spread out."
Cons: "The food could use some work. The quantities are perfect. But the quality is definitely lacking"
Pros: "Loved the food and entertainment."
Cons: "Not enough leg room and space between the chair in front."
Pros: "Excellent service"
Pros: "Lovely flight, start to finish. Attentive staff (but not too much so) and seats were comfortable, even in economy. Smooth front and back end to travels as well."
Cons: "Movie selection could have been better."
Cons: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"
Pros: "just enough time in Doha between flights. Not too long not too short!"
Cons: "Asian vegetarian food can be of better quality."
Pros: "good service, good food"
Cons: "staff could be more cheerful towards travellers"
Cons: "My 17 yr old son is stranded in Doha because Qatar cancelled his connection to Nairobi which is unprofessional and terribly worrisome . I, his mother, am in Greece with no way ofhelping him get to Kenya. Qatar offers no restitution and no help . The worst situation right now!"
Pros: "Clean. Friendly staff. Good food. Good entertainment."
Cons: "Small cramped seats."
Pros: "the flight was smooth, comfortable and a lot faster than DOHA - BOSTON."
Cons: "I could not check myself online! so i could not select the best seat."
Pros: "Staffs were helpful!"
Cons: "Food portion can be improved."
Pros: "Very helpful staff both ways, an experience that we rarely see in major airlines these days. We will definitely fly Qatar airways again."
Pros: "Comfort and cleanliness."
Pros: "Service offered by crew, arranged veg food when found not listed. Boston to Doha veg food loading needs improvement."
Cons: "Wait time at Doha for next flight."
Cons: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."
Pros: "Crew, food."
Cons: "Lack of communication. Flight was two hours late from Boston to Doha. Not once were we told about the length of delay or what we need to do about connecting flights. And toilets were very smelly right from the start as it seemed that itinerary has seeped into the floor over time. And there were only two items as a main course and one of them in very small quantity. I was told that too many veg main courses were loaded by mistake and very few non veg."
Pros: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"
Pros: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Cons: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."
Pros: "Food, service, staff at the counter"
Cons: "Cant think of any"
Pros: "The flight was good. But daily they are delayed and the passengers had to miss the connecting flight."
Pros: "It just felt like you are constantly given food and drinks while having an endless amount of entertainment at your fingertips."
Airlines flying from Boston to Java have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights