Cabin crew couldn’t be less interested. Cabin manager was the most arrogant and the rudest I’ve encountered in many years.
Flight got delayed and they didn’t keep us informed all the time.
I bought my flight, insurance etc early and paid over £200. But had i waited until closer the time the price was much cheaper, i appreciate that it could've been more expensive but it wasn't. A better discount for booking early would be better than your current one
Big delay on run way not much explanation why, missed a important meeting in Dublin, maybe if they did nt persist measuring everyone bag over 2 cm we would have got off on time.
If you buy a cabin luggage, but don’t need it for your kids, so you will end up with mixed priorities. And you will need to use non priority line
There plane had a technical pricken so we had to disembark, but the replacement aircraft was provided within one hour so there was not much delay.
How terrible! Extremely bad! I can not even wait for 5 minutes, because the Berlin airport does not work in the security facilities and can handle people. No communication, although we were assured by about 50 travelers that the airline is informed and is waiting for us.
The check-in process is very confusing. The company charges for everything, but tickets are low priced. I probably wouldn't take the airline for a flight over 3 hours. The seats are uncomfortable. There's no net on the seats to hold things like headphones, a folder or anything.
Boarding at Birmingham was appalling, made to stand in a corridor which claims to be a gate for an hour, despite knowing full well the flight was delayed….. the crew were fantastic and you have to feel sorry for them dealing with the delay caused three fold, inbound delay, damage to front baggage hold door and finally a further ATC delay. On board experience was good and crew friendly and helpful.
It was raining and we got all soaked because the staircases didn’t had a roof
Boarding kept us waiting for ~15 minutes in the sleeve. Other than that, excellent for a low cost carrier.
Low cost carrier, you get what you pay for. Cardboard-quality seat, no recline, minimum pitch, bus-to-board service (no jetbridge), and overworked/underpaid flight attendants. But, they got the job done on-time with no major catastrophes.
The behavior of the front desk and lack of explanation of hidden fees and prices in emails send pre-flight marred things up. 1 star
2 hours delay, very disappointing, at least they didn’t cancel at all as they do often
I miss my flight due to boarding pass won’t load up
Flight schedule was modified and the final departure time delayed.
Big delay because of the weather but communication not so good. Boarding already late (due to tight schedule on Wizz side). When you get in you are hurried every second even if you still need a few seconds to arrange your bags. Food far away from how it looks in the catalogue and right on row 8 already out of chocolate although you are supposed to receive one for a menu. No replacement was offered.
The border control opens at 4:30 so there is no point in going in early as the wizz email suggests. Our flight utilized a plane with plastic seating which was really uncomfortable.
Check in took very long. All three priority agents left for lunch or something and the line did not move.
Il n’y a pas eu de vol du tout puisque celui à été déplacé à la veille sans aucune information. Aucun remboursement ni service client non plus. Scandale !
