The airport gate in Lyon was an insult to human dignity…. Shame kn the French authorities
Booked economy. Seat felt like it was a bit more roomy than my last trans Atlantic flights. I had a nice person sitting next to me. Everything was as good as it could be considering you are 35,000 feet up in the air and in a metal container. Beers, wine, food were all readily available. Plenty of movies and shows to watch. Friendly flight staff
Short flight. Bare bones and kinda seeming like an older plane. But got me there on time and that's what counts. Perfectly fine flight all the way from start to finish.
My Austrian Air flight from Montenegro to Vienna was delayed by three hours because their plane de-icer was broken and they had to wait for the sun to come up before the ice could melt. This meant we missed our United flight altogether. So I can't speak about United, but I was not impressed by Austrian Air. They made us check in two carry on bags for a 60% full flight, and the bags didn't find us in the US for ten days. The re-routing they arranged included an extra leg, a midnight taxi ride across New Jersey and New York, and a five hour sleep in a hotel. Not impressed.
Most of the crew members were rude, flight arrived late and we missed our connecting flight, they damaged my friends suitcase so badly that two wheels had been destroyed.
Excellent flight. The crew was exceptionally attentive and organized. Attention to details is unmatched.
Loved the courtesy and punctuality. Very professional and most importantly on time.
I did wish they would give us the entire little bottle Bailey's instead of just have 1/2 bottle at a time
My layover in Vienna was supposed to be 35 minutes but because my flight was canceled I had to wait in the airport for an additional 8 hours.
The flight was delayed for 30 minutes with no apparent reason. There is no entertainment at all, and no USB or electric outlets for charging your phone or tablet.
Original Lufthansa flights were canceled and the alternative route that was offered required cab transfer in New York from JFK to Newark at my own expense. Who can refund these $218?
1. One of the crew who was managing the crowd in the business class line specifically asked me if I am travelling by business class while I was standing in the business class designated line. She specifically was asking only me and no one else. Seemed to imply that I may not be aware of it and may be I don't belong there?(Based on my color?) 2. The business class seats in the aircraft was average regular economy seats with middle seat kept free.
The flight delay made the connection a bit tight but that's outside the flight crew's control.
Food was poor quality and the screens for entertainment didn’t work properly
We were rebooked twice to the point that we didn’t even fly Lufthansa that day. We apparently though had to pay Lufthansa’s baggage fees for our sports luggage. The United Airlines Counter in Anchorage charged us for oversized bags, not sports luggage and told us it was Lufthansa’s fees. How is this possible?
everything was perfect! plus so much leg room w all the empty seats near me :)
Efficiency of staff, and comfort and cleanliness of aircraft was all great. Maybe a hot drink without payment at that time in the morning would be good!
The plane (Mitsubishi CRJ) felt old, creaking and not very new. The crew was okay. Hot water provision was broken so hot beverages could't be served.
The crew was very nice. The equipment on the 747 felt old.
Horrible seats. They were just coach seats with the middle seat blocked with a dirty seat tray.
The temperature in the plane was very warm, never experienced in any airlines we have flown, normally its freezing. our trip from JFK to Cairo was unbearably warm.
My flight was great. Service by the crew was great. Only issue I had wss it got extremely warm mid way thru the flight. To the point it was a little uncomfortable
As usual, the flight was late with the typical excuse of "a technical issue beyond our control." This is the same excuse they use every late flight which is EVERY flight.
3 hours delay for a 1.5h flight on a stinky plane
The food was horrible and the service was even worse, the entertainment was broken and missing control stick, even boarding was unorganised unprofessional, even the seats was loose, 5 hrs delay going and almost 3hrs delay coming back, the only thing is direct flight but with all the delays I can get a lot better airline for cheaper and a lot better service.
Very good service with EGYPTAIR, would definitely recommend flying with them.
To be honest, there has been a significant improvement in the level of EgyptAir in terms of service and food quality.
Very basic service in business class. Mediocre will be the right word to describe them. Also, we arrived 8 hours late.
Flight was delayed for 3 hrs and there is nothing at the terminal except going back through security again. Food was offered but no vegetarian option
The worst experience ever, me and my little daughter suffered a lot on this trip. If there is zero or below-zero evaluation, definitely, I will give them.
