Daily cleaning, installation of cabin HEPA filters on flights from Columbia to South Pacific
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Scores according to KAYAK customer reviews
Pros: "Best crew we’ve ever had."
Cons: "Qatar website needs work"
Pros: "Breakfast was good; the first meal was average"
Pros: "Good flight"
Pros: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."
Pros: "Crew as very helpful"
Cons: "passenger seated next to are rude"
Cons: "Qatar Air! So refreshing to have good service just when I thought it was gone in this "modern" world..."
Pros: "So many carriers have cut back on so many things, our flight on Qatar Airlines felt like a throwback to the days when flying was enjoyable. Everything about our flight was better than we have come to expect from most other airlines. To highlight one surprise - the in-flight meals were high quality."
Cons: "Seat comfort"
Pros: "The crews are awesome"
Pros: "The crew was very friendly and helpful throughout the flight"
Cons: "The boarding process in Chicago wasn’t great. Zones were not used"
Pros: "Short flight. Attentive crew"
Pros: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Cons: "Nothing to dislike."
Pros: "Our flight attendants were all amazing, but especially Joanna!! She was outstanding and went above and beyond to assist us in every way possible!!"
Pros: "all nice"
Cons: "nothing but avoid bread"
Pros: "In my departure flight, there were many empty seats and the crew let us move to another seat to lay down and sleep. Also the food was very good and there was a great selection of movies."
Cons: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"
Pros: "Great services"
Cons: "Boarding slow"
Cons: "Food wasn't good"
Cons: "Theyt cancelled my trip"
Cons: "Business class luggage came late."
Pros: "Food was great Seats were comfortable Everyone was super nice"
Pros: "The entertainment was good without any hiccups"
Cons: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"
Pros: "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"
Pros: "Personal courteous service"
Cons: "Quality of food"
Pros: "Service was on point. The crew was very helpful."
Pros: "Liked the in flight movie great distraction for the time."
Pros: "The service and the food were amazing!"
Pros: "Hospitality, boarding process"
Cons: "Food was slightly undercooked (chicken). Should have better process to check for that"
Cons: "The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!"
Cons: "Main course is not enough"
Pros: "Boarding was very ease and helpful for my family while I was traveling with kids I appreciate that fact that customer service at boarding was reached out to my wife to help and make us feel great thru the process thanks"
Cons: "No comment"
Cons: "Lack of internet access is not acceptable during long flights."
Pros: "Good food includes veg."
Pros: "Good entertainment choices"
Cons: "One of the rudest check-in staff I have ever dealt with"
Pros: "The seats recline far enough tonsleep good Good movie selection Good tv selection although more episodes would be nice"
Pros: "The seating, crew members, and entertainment was really good."
Cons: "delayed flight"
Pros: "Food was great, good selection of entertaiment and movies, seat comfortable (even for economy class). Very friendly flight attendants. This was my first flight with Qatar and I'm now a big fan"
Pros: "Economy treated like first class!"
Pros: "Crew is very helpful and friendly. Camecthrough with drinks at good pace. Check in very smooth"
Cons: "Food - very mediocre and felt like each meal was similar"
Pros: "The crew was professional and friendly. The flight was on time."
Cons: "The plane was not as clean as the one from Doha to New York. The first movie that was played was inappropriate for children under 16 years old."
Pros: "a wonderful experience to travel with Qatar airways, recommended for others as well."
Cons: "Check in to the boarding lounge was a bit chaotic and there were a lot of angry customers yelling at airline staff. The process needs to be improved."
Pros: "The crew was great, trully world class service"
Pros: "The crew was friendly and accommodating. The seats were comfortable and there was good leg space. There was a good selection of movies and shows to watch. The food wasn't bad either."
Pros: "Punctuality, Crew assistance"
Cons: "Refreshments are very basic and dry"
Pros: "WHEN WE LANDED WE ONLY HAD 10 MINS TO CATCH THE NEXT PLANE, WE HAD TO RUN ASAP TOWARDS THE NEXT PLANE AND IT WAS FAR."
Cons: "GIVE BETTER ROUTES TO CUSTOMERS OR POSSIBLY GIVE THEM BETTER TICKETING SCHEDULES"
Pros: "ANA was excellent in getting us on an earlier flight-"
Cons: "Unfortunately, they sent us to the "wrong" security checkpoint- at the opposite side of the airport. From the checkin desk, we were told to go to the NORTH security checkpoint. Walking the terminal again from where we came, we passed the SOUTH security checkpoint and made it another 5mins to gate."
Pros: "The flight got me to my destination"
Cons: "Flight was delayed by an hour, leg room was very cramped, we sat on the tarmac at O’Hare for almost an hour upon arrival"
Cons: "Not having videos on plane in seat sucked!"
Pros: "Low end business class for the money"
Cons: "Food tasted off. Seat and entertainment old."
Pros: "Nothing because we didn’t leave Guam, was not allowed to go Japan due to having a green card and Philippines Passport."
Cons: "Service Overall of how we were treated by a bad customer services is really terrible and bad."
Pros: "The flight was on time, the boarding was smooth."
Pros: "Free Wi-Fi, outlet to charge devices, built in phone stand, current movies, & water every 2 hours."
Cons: "8 hours flight only 1 snack and you have to pay for dinner if you want it."
Pros: "Paying for $1200+ for an 8 hour flight to Guam and all the crew fed us was coffee and water plus pretzels. Oh yeah have to pay for a real meal"
Cons: "5 minutes early arrival time."
Cons: "The food options are poor at best and it's really sad that they don't offer anything for free. My ticket wasn't cheap so I can't imagine they're saving me money on my ticket by not offering better food on that long of a flight. Especially lacking in any gluten free options or anything resembling healthy. A small thing of fruit that probably has 70 calories is not enough to sustain someone on a near 8 hour flight."
Pros: "It was fast"
Cons: "No peanuts"
Pros: "Multiple passengers were assigned the same seats so we had to do some shuffling once everyone had boarded. There were however enough seats for everyone."
Cons: "The staff was very pleasant and professional."
Pros: "Great UA crew on flight to SFO."
Cons: "UA plane stayed a long time on O'Hare tarmac waiting for takeoff to LA. Then parking at gate in LA took a long time. The result was I missed my UA connection to SFO. UA put me in the next LA-SFO flight."
Cons: "3 delays, but United refused to cancel the flight which would allow the passengers to rebook. Pilots were dismissed and we were given vouchers to the worst motel that I have EVER stayed in. Since I had to be in Washington the next morning, I purchased a $600 ticket online after the gate agent told all of the passengers that United could not get them to D.C. until the next evening. To top it off, they used the same plane with mechanical problems the next morning, which caused further delays. Terrible and costly."
Pros: "Crew was excellent and hospitable."
Cons: "Need rest room in middle area of plane. Movies need to change weekly. Same movies a week later."
Pros: "The cabin crew themselves were great. The pilots offered my child to go see the cabin and everyone on the actual plane was great."
Cons: "The United employees at check in kiosk were very unorganized and unhelpful. I was traveling internationally with a small child and had two pieces of luggage to check in. Normally you just go to the counter once and they do everything including taking your luggage once they weigh it. Instead, I had to go to the self check in kiosk, then back to the counter to weigh my luggage, take off the one luggage from the scale, weigh the second one, then go back to the self check in kiosk, then was told to take off the second luggage as well, then finally went to a second counter where the lady handwritten my luggage tags and then was told to take both pieces of luggage and put them somewhere else altogether with specific directions on where to put them. This is something normally handled by the actual employees. Also, the check in dude yelled at my kid for putting in his name into the check in kiosk while we were waiting on the check in dude to do all those unorganized activities. He claimed it would break the software if my kid were to enter his name. I have told him that no, the software will not break if my child enters in his name."
Cons: "Entertainment system Movie Streaming erratic"
Cons: "The movies kept doing out. They told us to log in and get compensated in a few days"
Cons: "Seats and food were disappointing ."
Pros: "Was delayed two over two hours in HNL. When UA decided to transfer all passengers to another plane, it was such a beautiful flight and the Pilot of the plane."
Cons: "I didn't like the idea that we went given a free meal because the plane broke down."
Pros: "Window seat"
Cons: "Same experience on ANOTHER 8 hour flight I have NEVER flown on an international flight and NOT received a complimentary meal or two...When I'm flying for 8 hours. On top of that the seats were very small and uncomfortable. I shouldn't feel a person grabbing a magazine or pulling down a tray when I'm sitting in the seat in front of them. I couldn't consistently watch a show or movie for 3 minutes thanks to the wifi and or app on MY Samsung tablet....it's SO sad that you guys couldn't have them already installed like other airlines. This airline is already in hot water, I expected MUCH better customer service. I will do my best NOT to use them again and tell others to do the same."
Cons: "Entertainment offering didn't work"
Pros: "The crew was great."
Cons: "We had a long delay with the cabin so I missed my next flight."
Pros: "Was fast and on time"
Cons: "Pushing back from gate took for ever due to mechanical problems and somebody got sick on the plane so their decision to wait until the person situation got better affected everyone else"
Pros: "The crew were polite and helped to assist the passengers who has the same seats."
Cons: "The fact that I had to download an app for onboard entertainment prior o my flight is farcical."
Pros: "Was fine"
Pros: "Flight was nearly three hours late taking off"
Cons: "United operated the ROR-GUM. Philippine Airlines operated the GUM to MNL segment. Checked baggage could not be transferred in GUM. Checked bags had to be picked upnin baggage claim and rechecked with PR. Should not have been listed as a joint fare."
Cons: "i had to pay $25.00 for my one bag on my flight home but didn't have to pay from indy to washington"
Pros: "Good flight."
Pros: "The professionalism of the airline stewardess says that's what I like the most"
Cons: "I really can't say that I truly would call something I didn't like"
Cons: "I am handicapped. Boarding agent abused me. Made me walk to plane on tarmac in stocking feet. Asked for wheel chair and was denied. Have congestive heart failure and could hardly make it on the plane. The man should be fired. Deputy sheriff with him was just as bad glad to go into more detail with someone. Will report united to govt. small Airport would not ever be reorder."
Pros: "Service was very friendly and supportive."
Cons: "Food was not great. Touch screen for entertainment was extremely unresponsive and difficult to use"
Pros: "I liked how new and clean the plane was, and how orderly all aspects of the flight were."
Cons: "It has always seem really counterproductive to load the front of the plane first. All five of us said the same thing. Really dumb, so what....... if we were to have paid more money for first class. It would be faster. No need to wait for someone to get their bag in the overhead for so long."
Pros: "Staff was professional. Flight was on time"
Pros: "Night time flight coming back from Asia."
Cons: "Right tight seats, and terrible over-priced food. The plane seats were from the 90s."
Pros: "Everything except the delay"
Cons: "Flight was delayed with little communication or reassurance. When I had to rebook my connection, the counter was woefully understaffed and they were not equipped with new enough computers to quickly address my problem."
Pros: "Good food and very friendly stewardesses."
Cons: "The baggage claim at San Luis obispo was not acceptable"
Pros: "The staff was nice and friendly."
Cons: "Dirty plane. The air smelled bad. We were delayed, on both flights."
Pros: "Nice good and movie selection. Seats were very comfortable."
Cons: "No tv in headrest."
Airlines flying from Columbia to South Pacific have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Columbia to South Pacific
Masks required on board, masks provided on flights from Columbia to South Pacific
Social distancing seating
Middle seats unavailable to book on flights from Columbia to South Pacific
Testing for antibodies, testing for symptoms for flights from Columbia to South Pacific
Waiving of change fees. Search flexible flights from Columbia to South Pacific