Daily cleaning, installation of cabin HEPA filters on flights from Dallas to Yucatan
|May||Best time to beat the crowds with an average 9% drop in price.|
|December||Most popular time to fly with an average 18% increase in price.|
Average price round-trip
|$302||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 6h 15m
The cheapest ticket to Yucatan from Dallas found in the last 72 hours was $1,499 one-way, and $173 round-trip. The most popular route is from Dallas to Mérida, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $72.
Mexico has not implemented any entry restrictions for air travel, but travelers arriving from countries affected by COVID-19 will be screened.
A completed "Cuestionario de identificación de factores de riesgo en viajeros" must be presented to immigration upon arrival.
There are no mandatory quarantine requirements currently in effect in Mexico. However, travelers showing symptoms of COVID-19 will be subject to quarantine.
All other info
The land border between the US and Mexico is closed to all non-essential traffic as part of COVID-19 measures. This is reviewed on a monthly basis. This closure applies primarily to tourism and recreational travel. Cargo, trade and healthcare workers will still be able to cross the border. Check with your closest US Embassy/Consulate before attempting to cross the land border.
There are currently 397,200 active cases of COVID-19 diagnosed in MX and 19,789 deaths as of Jan 20 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Yucatan.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Yucatan is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Yucatan with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Yucatan up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Loved it all. Thanks for helping me get home to Australia when other airlines couldn't."
Pros: "the crew were very helpful providing all information I need it"
Pros: "crew was exceptionally kind and helpful. I felt they really cleaned up, sanitized, even participated sanitary clothes and hand sanitizer to everyone."
Cons: "Nothing, perfect. better than expected."
Pros: "When I asked for a seat change the crew was very accommodating"
Cons: "With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere."
Pros: "Most of the crew was great with the exception of curbside check-in in Denver."
Cons: "Curbside needs to stop chasing cash tips and do their jobs. If they focused on that tips would be easy to come by. The curbside attendant that took my bag didn’t even bother to check my id. He asked me my name and asked where my destination was. I told him Cincinnati as a layover then LaGuardia where he said that was wrong. He then proceeded to print a boarding pass that wasn’t mine and load my bag into the conveyor. Not 5 mins go by when I realize what happened I wound up having to go to special services to rectify the situation. Which ultimately consisted of me waiting another hour in LaGuardia to get my bag. Please delta have these curbside handlers actually want to do their job and stop chasing cash tips."
Pros: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."
Pros: "The crew was very attentive. The food, excellent for coach class; we even had a welcome cocktail. We even managed to take off early."
Cons: "When you travel in the coach class, you know you won't get a much comfort but the seat was acceptable and I had more legroom than expected."
Pros: "Great crew!"
Cons: "Did not get upgraded :)"
Cons: "No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work."
Cons: "Our flight was late, and we had a sick passenger and had to wait until they leave however many of us had connecting flights in which we missed. The flight attendant should have allowed the one's connecting a flight leave first."
Pros: "The check in process was smooth and the flight crew were pleasant"
Cons: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"
Cons: "Got to final destination, baggage was discovered to be lost somewhere between Dallas and Bahrain"
Pros: "I like that I arrived at my destination safely."
Cons: "My allergies were bothering me due to the airlines allowing animals to travel as passengers, in this case a rabbit. I am very allergic to animals. My breathing was compromised."
Cons: "Late boarding. Slow de-boarding."
Cons: "The Male flight attendant was rather rude"
Pros: "It was a brand new 737-900 with legroom, atmospheric lighting, very quiet engines, and LEGROOM in coach. The flight crew was top-notch as well."
Cons: "Nothing. Delta did very well with this one."
Pros: "Pilot and his ability to maneuver the turbulence. Also variety of snacks."
Cons: "Felt hot in the plane."
Cons: "Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future"
Pros: "When I finally got off the plane"
Cons: "Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again."
Cons: "The flight crew were great"
Cons: "we began the boarding process late, which can be understandable, although the plane was there pretty early. Once the boarding began, someone, I presume the gate agent, essentially gave a countdown to hhow many minutes were left until the flight could have an "on time departure". I travel nearly every week so I value being on time. However, a minute by minute call to hurry up on a flight that was sold out was over the top. There was mumbling among the passengers, to the point of someone joking "Free cookies and water if we make it on time?" Just a bad gate experience, but bad enough that peopoe were commenting, and I waited for someone from the cockpit to del\part so I could mention it to them."
Pros: "No power plugs on a six hour flight? Wifi was down and the audio didn’t work in my seat. Crew was super snarly and unhelpful"
Cons: "The seats were very close together which made for an uncomfortable experience due my knee injury and upcoming surgery."
Cons: "What food am I rating? The cookies?"
Pros: "The flight attendants gave great service"
Pros: "I like Delta but this crew had such a shi**y attitude it was contagious. Yikes!"
Cons: "The gate staff and the flight staff. Rude"
Pros: "Great service and the staffs were wonderful"
Pros: "Flight was on time with enough connection time to board with zero issues"
Cons: "No problems on this trip"
Pros: "On time. Clean."
Pros: "The free TV was nice."
Cons: "A tiny bag of pretzels is a stingy snack. Aeromexico gave us a croissant with two pieces of cheese,applesauce and a square of chocolate."
Cons: "When plane landed early and waiting on another plane to move so we could get off plane over yhirty minutes waiting"
Pros: "The comfort and attention on the part of the cabin crew of the flight was quite good."
Cons: "What I did not like was the process to go to the assigned air terminal in El Salvador, the process was slow and we took the flight at the end of the last one. The same was the process from Los Angeles to Seattle that was our scale. Process too long and go back through security, the boarding gate was almost closed. I think that for these cases they should leave more time for the stopovers that come from international flights. For my part I did not choose this option, since I was traveling with a person with mobility problems and separated the group for admission to the process of entering the USA."
Pros: "Horrible experience! Flight was delayed over an hour with no announcement. Seat was reassigned from front aisle seat to rear window Seat. Fortunately, it was a short fkight."
Pros: "I missed my flight and was not able to rebook any of it, losing 600 dollars..."
Cons: "Multiple cancellations and a total of THIRTY HOURS OF TRAVEL TIME for what was supposed to be 5 hours of travel in the beginning. I am still sitting in a god damn airport as we speak."
Pros: "Kind bar"
Cons: "Booked my flight and paid to pick my seats. Did not end up getting the seats I booked. Boarding and departing was extremely slow."
Pros: "A pretty well-run flight, till we landed and waited on the tarmac for a gate. Otherwise, uneventful. Lunch was decent. Crew was good."
Pros: "Crew was courtesy"
Cons: "1hour delay from departing LAX runway - not good"
Cons: "Not great communication from gate or staff on board. Failed to provide adequate water. No ice on super warm flight. Just bad experience overall."
Pros: "the crew was nice"
Cons: "I would never fly Delta again! What you have done to the leg room, seating reminds of living in a third world country!"
Pros: "Everything went very smoothly, I didn't eat anything but the snacks are fine. I don't think there is any "entertainment" unless you pay for it but that's okay."
Pros: "Crew was good."
Cons: "Plane was late"
Cons: "Delayed flight, mechanical"
Pros: "Video screens at each seat!!! Thank you Delta!"
Cons: "Nothing, everything was great!"
Pros: "Nice chairs with built in pillows. J"
Pros: "Gate agent arranged flight via Salt Lake City and also gave me $15 lunch coupon for my troubles. She was awesome!"
Cons: "Dealing with West Jet to refund a mistake on the ticket purchase."
Pros: "Everything from boarding, service, arrival time and deplaining was smooth"
Pros: "People crowd the boarding area like it was the last flight out of hell. Delta needs a saner way of doing business."
Cons: "Delay after delay, then missed connection."
Pros: "The crew was magnificent"
Cons: "Be nice to offer a glass of water to your clients!!"
Pros: "The crew seemed willing to reebok flights and they didn't get angry or upset at the passengers."
Cons: "The broken lavatory caused a 4 hour delay. It was a difficult experience because we were kept thinking it was going to get fixed soon but it wasn't."
Pros: "On time!"
Pros: "Well we enjoyed the crew on the United flight, the food was terrible, and the entertainment options or below average. In the end we both hurt our neck trying to watch TV on her phone. Other airlines at least offer you entertainment options that do not result in you having neck pain afterwards"
Pros: "Boarding was easy. Just waiting in line to get on a plane. Pretty easy."
Cons: "No problems with the flight from Dallas to Chicago. Very quick and easy flight. Chicago to Paris was a bad experience."
Pros: "That I landed safely."
Cons: "Shady practices with "convenient" Basic Economy. No carry on allowed and charging for a carry on. Flight was delayed twice. Total of a 2 hour 20 min delay. I could've stayed home and slept longer...."
Pros: "Emailing me with updates"
Pros: "The flight was very affordable and turned out to be great. I love the new United Basic Economy seats."
Cons: "I hate that we can't bring two carry-on bags, but we were able to get everything into one. Our trip was short so we did not need much."
Pros: "Good communication on delayed flight. Clean plane. Provided snacks."
Cons: "Pretty sure the crew was exhausted."
Pros: "Not a long wait the boarding was fast and easy."
Cons: "Plane could have been cleaner. The tray you pull out to sit your drink on was dirty"
Pros: "Great follow up with texts messages on any delays."
Cons: "Everything was trerrible on this flight! We were delayed from our first connecting flight out to SF to LA and we're put on a different flight connecting to Houston to get us home sooner. We were told by the gentleman at the check in that our correct boarding passes with our seats sitting all together would be given to us at the boarding desk. That was the biggest mistake ever to take this flight because we were then delayed 3 more hrs! Not only that but when I approached the next gentleman at the boarding desk in Houston he was super rude! He was yelling at me when I told them that "they in Dallas,the worker at the check in" told me to get my boarding passes in Houston. He kept yelling saying "there was nothing he could do that he could do that he didn't know who THEY were but that I was talking to him now and that's why he is saying" I tried explaining to him that I just wanted to make sure I got in the right flight home because this is what I was told to do by the employee in Dallas. Not only that but our connecting flight to Houston was horrible! The flight attendant (the male) was very very rude!!! He also was yelling at my niece and nephew when we were trying to put the carry on bags in the compartment. And telling us we could have anything underneath the seat when clearly we could have our personal item underneath. Overall we had the worst experience with United and will never again fly with them! I understand delays may happen but there's no need for the employees to be so rude. so much for their customers service!"
Pros: "Free movies"
Cons: "Sat on plane for two hours after we boarded waiting to take off"
Cons: "There were no tvs on the diet flight you had to use your own device. On the second flight you had to pay to watch tv. It's free to watch movies in American Airlines!"
Pros: "EVERYTHING! Virgin America cancelled my flight 12 hours before takeoff due to crew shortage and with no accommodations for another flight. That was the first and last time I will use Virgin America. Not only was United available, but it was $150 less than Virgin America (which I booked 3 months prior)."
Cons: "Flight was delayed as usual and the gate agent says that I Lee we board in few min, the crew has to get off the plane and we can't fly anymore for the night !!!"
Pros: "It's great, but with better food it can be exelent"
Pros: "I get a refund"
Cons: "Getting to the airport and being told you are not in the system to get your tickets when you give all the information to the counter after you paid in advance and have to take the grey hound instead so I am pissed off at this air line and going to let my friends and family know how I was treated there"
Pros: "Clear communication on gate change. Received a text message before the gate personal were even aware."
Cons: "Wish the plane had an outlet for charging. My previous United flight did."
Pros: "That 787 experience..."
Cons: "I haven't actually been able to arrive to Tegucigalpa since we were stuck in the plane for a long time, lost our next flight connection and worst of all, the airline left us hanging at the airport in Houston without our luggage, didn't take any responsibility at all so we had no other choice other than to look and pay for a hotel ourselves until tomorrow hoping this nightmare ends soon."
Pros: "Friendly staff Easy boarding"
Cons: "The flight had no snacks. The seats werent comfortable."
Pros: "Easy check in. Flight crew was very accommodating."
Cons: "My daughter's flight was delayed in DALLAS & in DENVER!!! We are never flying UNITED AIRLINES again!!!! Can they ever do anything right!!!! SMH"
Pros: "Round trip from logan to dallas for $230 was unmatchable."
Cons: "With radio communications issues on the plane cancelling my 6:30 flight my travel day grew about 6 hours longer then expected. But with that said as an auto mechanic i know this stuff happens all the time and its a head ache for everyone."
Pros: "The service from the staff to fix the issue created by bad information and they were super nice about the situation. My flight out to visit my son and his family was great ."
Cons: "In united club I was told to report to flight gate at 1715. I missed my flight because of bad information. This issue was corrected by some super nice employees st the gate counter. I've always gone to the club when have longer layover times I pay the day fee but this caused my time back home to be closer to midnight not the before 2200. To then top off the night I get home and my luggage was damaged. Just a really long and troubling trip back home."
Cons: "Cant turn it off. Want to sleep"
Cons: "Delayed both th way"
Cons: "The was delayed three times without explanation."
Pros: "No issues"
Pros: "Flight was delayed an hour, but as little pick-me-up united offered free snacks and water to tide all the passengers over! So unusual to see, since generally it's just like "deal with it." Also the smaller plane was fast to board and de-board."
Cons: "Eh being delayed is always kind of annoying."
Cons: "Delays all day"
Pros: "Flight was wonderful!"
Cons: "Wifi didn't work. Entertainment options limited."
Pros: "I marked downthe food and entertainment be cause i did mot use the services"
Pros: "No good"
Pros: "Efficient boarding, clean aircraft"
Cons: "Only offered water in-flight. No snack, no beverage service, only water. Flight IAH to DFW on 10/28 had full beverage service so what's the difference?"
Pros: "Ac didn't work then was minimal. Wifi charged me but wouldn't work. Glad it was short"
Pros: "Nothing actually except it was on time.. I do appreciate being able to bring my little dog on board with us although it cost alost as much as another seat. Thanks for letting us bring her."
Cons: "You put us all in very back seats and I am clostifobac.. It WAS HORRIBLE EXPERIENCE... LOuD AND NO RECLINING AND IN A CORNER.. OMG had to stand up most of way to keep from freaking out. And.. I HAD RESERVED MY SEATS..MAKES NO FRICKEN SENSE.. The tkt guy was rude when I told him I reserved our seats and now we are all 3 scattered everywhere alone. I think that's WHY HE PUT US IN THE VERY BACK BEING HATEFUL BECAUSE I WAS NOT HAPPY THAT UNITED DECIDED TO SEPARATE US FROM ROW I TO 30.. Also I am paying to bring my children to Mexico and I can't get points for it. Just sayin..."
Cons: "Flight was delayed. Now have to sleep in airport because connecting flight was missed. Terrible experience."
Cons: "Too much Delays"
Cons: "Although it did not happy to me personally, one of the flight attendants had a bit of an attitude towards several other passengers."
Pros: "Very professional crews"
Cons: "Missing entertainment only which is not a big deal."
Pros: "Professional service and on time departure"
Cons: "Professionalism and friendly staff"
Pros: "Using Kayak was so convenient. They were great in keeping me informed of schedule & gate changes."
Cons: "No communication to those of us with tight connections. No communication to the flights we were connecting to so that maybe they could hold the door open maybe 5-10 minutes longer."
Cons: "Boarding too many unnecesary questions"
Cons: "On time"
Cons: "Follow the rules "Social Distance" The flight was completely full. People sitting 3 in a row. We felt very unconfortable"
Pros: "Las aeromozas muy secas y déspotas. Los asientos duros a pesar q viaje en salida de emergencia"
Cons: "La distancia entre asientos es RIDICULAMENTE justa, y no se diga cuando el pasajero delante se reclina, no sean pichicatos con el espacio...."
Cons: "no cold air on the flight, it was so hot on the plane, it was delayed"
Cons: "Boarding timeliness and process was bad."
Pros: "Literally nothing. The worst airline I will never fly with them again."
Cons: "Completely disorganized, no consideration for the elderly or infants. ALWAYS LATE! We had to be bussed to our plane and they kept up on the buss for 20 mins with no air It was so bad that one woman fainted on the bus!! Would never recommend this airline and I won’t be flying with them again."
Cons: "Everything’s was worse I never use this aerolíne very upset"
Pros: "Great crew"
Cons: "More comfortable seats"
Cons: "The flight did not exist!"
Cons: "Everything. The plane was disgusting, garbage from the last flight. We were delayed too."
Pros: "Like how they offer family boarding with kids."
Cons: "Their flight service crews and counter workers need some customer relations skills."
Cons: "Late and slow boarding, last minute gate change"
Pros: "Amazing crew!!!"
Cons: "Seats were hard"
Pros: "The flight was in time"
Pros: "The crew was ok no contact no interest on mi is ok"
Cons: "The checking line ,soo bad , need much improvement!"
Pros: "good crew-efficient"
Cons: "uncomfortable seats-nopadding"
Pros: "Volaris did good, is you who did terrible, I make the reservation since March and even a day before the trip you told all is good, the night before I found reservation was canceled since March, I had to buy new tickets old prices $87, new prices $500.$410 extra dollars Because of you"
Cons: "Check with the airline the status of every reservation in a daily basis and let me know that you can’t fulfill the contract"
Cons: "Arrived at the gate at 12:05pm as we were in a different gate due to the airport screens being incorrect. The rule for boarding is that the flight closes 15 minutes before departure, which would have been 12:10. Omar Rivera, argued with us for minutes and did not let us board. Horrible service"
Pros: "The crew was nice; however, the seats from LAX to MEX where extremely uncomfortable. The seats practically didn't recline at all and there was hardly any leg room. I am 5'3 and had ok legroom but it was not comfortable for taller people. Everything on the flight was being sold."
Cons: "Seats could have a bit more leg room and should recline a bit more. Water or a small beverage should be complementary."
Pros: "Efficient boarding-very pleasant crew"
Cons: "I was harassed while waiting to board the plane saying I had to check my Carry on because there was no room above in the plane – I told the individual I had some expensive medical device and she stated that it didn’t matter – when I entered the plane I did find more than adequate space to put my bag"
Cons: "This schedule is not for me , is too late and is not even direct , I almost miss my connection to Mexico City ."
Pros: "Good crew"
Cons: "More organization toward boarding"
Pros: "The crew was SUPER nice and waited for me even though I was late and helped me get through security check and everything. Super, Amazing crew"
Pros: "Good basic airline ALWAYS reserve your seat ahead of time"
Cons: "Softer seats more like cement"
Cons: "Everything they over charge on everything and they forgot to send our luggage so I had to wait till the next flight to get my luggage to get are boarding tickets the wanted to charge us $7 dollars for each person and for each luggage they charge us $50 dollars per when it should of been $26 dollars"
Pros: "The flight was swift without a hiccup, boarding was also done in a quick manner. Volaris is always great in service even at the counter."
Cons: "It would have been nice to know the baggage allowance and that we had to check in first via kiosk before lining up to drop off our luggage."
Cons: "Seats too hard"
Pros: "Right on time. No frills. What you want in a 70 dollar flight"
Cons: "All good."
Pros: "Very friendly crew- this airline is really making attempts for on time boarding on time landing and in increasing their customer service"
Cons: "For this type of airline-nothing"
Pros: "Nothing to like. Crew was unprofessional, rude, and no comfort in the flight."
Cons: "Everything could be better. At least offer compliments coffee/sodas instead of charging for every little thing."
Pros: "On time-efficient"
Cons: "vender mas cervesa"
Cons: "The seats cannot recline and they won't even give a glass of water. I had to pay adittional 60usd for the documented baggage eventhough when I bought the ticket I filtered my search with flights with the documented bag included!!"
Pros: "It was on time. Crew was fine."
Cons: "Cramped seating, uncomfortably hot the whole way, they Michel and dime you for every single thing so the “low fare” became more expensive than other options."
Pros: "The crew was helpful and professional. The plane was clean and orderly."
Cons: "The flight was VERY late (about 4 hours late) with no reconciliation for the massive tardiness"
Pros: "Service was great but asking for water should not be a paying matter. They want to charge you for everything."
Cons: "Everything ! That’s how bad it was."
Pros: "Clean plane"
Cons: "Late in EVERYTHING Children in the floor while you try to go to the bathroom even during the landing, and staff say nothing"
Pros: "Transportation without frills"
Cons: "The sre increasing their fees so no longer a low cost airline"
Cons: "Everything, the service, they charge for everything."
Pros: "The worst experience since, besides they weight your luggage before check-in, they do it again right before you take the airplane. The cost for register a luggage os 45usd!!!!! Wtf..."
Cons: "The worst experience since, besides they weight your luggage before check-in, they do it again right before you take the airplane. The cost for register a luggage os 45usd!!!!! Wtf..."
Cons: "It was very delayed and they gave very inaqurate information about it"
Pros: "All thank you for your support. ☺"
Cons: "All attention to clients. Thank you"
Pros: "It was very on time"
Cons: "The bag fee is excessive"
Cons: "They checked us in, at the 2:00am boarding time they told us there was something wrong with the plane and they had fix it. Finally, at 6:00am they canceled the flight. We won’t be booking volaris again."
Pros: "Quick and relatively cheap."
Cons: "It was too cold."
Pros: "The flight was just fine"
Cons: "The main problem was that when I checked in online, I tried to add on more piece of luggage—for a total of 2 checked in. But the computer ended up totaling it as 3 pieces of luggage. There seemed to be no way to change this online. So I asked them to change it when I got to the airport, but they wouldn’t. What was done couldn’t be changed. Another issue I have is with this review questionnaire. They are questions for rating the food and entertainment which the airlines don’t provide anymore. These should be removed from the survey. They should, however, ask how was the process of making the reservation, check-in, and customer service in general. Both from the airline, and any third party service like kayak or kiwi. I’m not satisfied with kiwi as they were closed when I tried to call them. So I had to just fend for myself and spend money needlessly."
Pros: "On time departure/arrival."
Cons: "No entertainment. No snacks or drinks provided - water was provided but if you blinked, the flight attendant would not stop to offer a free plastic cup of water!"
Cons: "To: VivaAerobus Airlines I requested a mobility chair and was denied, however they did get a chair for my grandma at the airport. I was told by my grandma that there was a portion of the walk to the gate that she had to walk, she made it, but she got tired. This is not professional at all."
Pros: "Cleanliness of the plane and cabin"
Cons: "Online check-in needs work!"
Cons: "Crew is always late. Felt like we were thrown into a box and rocketed through the air. Handled my bag horribly. Was covered in mud in arrival"
Pros: "Very friendly and welcoming crew."
Cons: "Service was great!"
Cons: "No way to get a refund, which seems crazy in light of the COVID-19 situation."
Pros: "the fly was delayed and the seats are too crowd"
Cons: "The flight was 4 hours late"
Pros: "Everything was perfect but the price"
Cons: "Communication! Flight was delays over 5 hours. The flight changed from delayed to on time twice throughout the day."
Cons: "Terrible turbulence and very uncomfortable seats"
Pros: "Todo puntual.y buen trato"
Pros: "The flight attendants were great. They gave very good service."
Cons: "The menu listed sandwiches but they didn’t have any :( The temperature inside the plane was so stuffy and hot. I prefer warmer temperatures but this was terrible."
Pros: "Airplane was clean, crew was attentive and made for a peaceful ride."
Cons: "In your email, can you include what door I enter at the airport terminal 1? It was a bit difficult to find the ticketing area"
Cons: "3 hours late"
Pros: "They gave me a free checked bag! When I took out my credit card to pay for it, he said "No, es un regalo (gift)." How nice for a budget airlines!! May have been due to the holidays, but Volaris just charged me MORE for a bag during the holidays. We boarded on time and landed early. Our baggage came fairly quickly as well. Those are important things to me (especially if I have to catch a bus or a connecting flight) I'll definitely use Viva Aerobus again!!"
Cons: "The seats were pretty cramped, especially if you're tall. But that's to be expected. What I thought they could've done (and this goes for all the cheapo airlines) was at least offer us a cup of water. I mean, come on!"
Cons: "seats don't even recline"
Pros: "on time"
Cons: "the overcharged me for a mistake in the name, so insulting."
Pros: "Surprised by complimentary beverages and snacks (cookies or chips). Perhaps they were free because it was an international flight"
Cons: "Legroom was tight. Seats were wide enough but seat cushions were thin."
Cons: "The flight was over 6 hrs late I arrived in the middle of the night... Never again!!"
Cons: "Double assigned seat, crew was poor in communication and never explained or apologized."
Pros: "Crew was very helpful and willing to sevice us. Pilot was very kind also."
Cons: "Only a bit more smooth flying, but this is out of our control."
Pros: "Almost 4 hrs of delay"
Pros: "Good seating."
Cons: "They should add charging ports to their aircrafts."
Cons: "So late"
Cons: "Not good organization while boarding, too much turbulence, very uncomfortable seats"
Pros: "Good flights and prices"
Cons: "Be on time , no delays"
Cons: "We were delayed but they didn't tell us till 45mins before the flight was scheduled to depart. Other than that everything else was good"
Pros: "The only thing that i liked was that the flight was real quick"
Cons: "That the flight and boarding was on time and if there was a delay that they communicate with the passengers not just have us up thinking not knowing what the delay is for. Also our luggages took over an hour to get the whole experience here was ridiculous. Not happy at all"
Pros: "Flight on time. Smooth flight"
Pros: "Bien la tripulación. El avión austero"
Cons: "Las indicaciones para subir al avion"
Pros: "Nothing They did not let me board the flight they closed and they did not reimburse me or help me in anything that bad experience"
Cons: "the staff has no idea of their work or their routes the truth and are arrogant"
Cons: "Better staff"
Pros: "Seat space was so bad and nothing comfortable and the flight was delayed for more than two hours what a service experience is this? My first time flight in with this company and last"
Cons: "Service is so bad from the beginning to the end I have the worst experience ever with this company Viva Aerobus last time I flight with them"
Pros: "Nice Crew, Comfortable, new aircraft"
Cons: "They have all these rules about baggage and carry-on, but don't apply them. Take whatever you want."
Pros: "I thought that the plane was very clean and the crew was amazing!"
Cons: "The overall experience was great. The only thing that I would have loved was if they had WiFI."
Cons: "It was delayed by an hour"
Pros: "Very friendly"
Cons: "All good"
Cons: "On a 6 hour flight that was international and during dinner time they did not have any dinner food, only light snacks for purchase. No charging ports either."
Cons: "First class is pretty limited on food. The seats could be more comfortable considering the cost."
Pros: "This is a cheap ticket."
Cons: "They tried to charge me for carry on luggage even though I was under weight and under size. They aggressively tried to take my carryon and told me I had to pay 41$ per bag or I could not get on plane. Only when I asked for a manager and found someone to interpret for me and show with a measuring tape and we did they allow me on... total scam - the gate attendant conned at least 15 people before us that had smaller bags that they had to pay (very aggressively in Spanish and many passengers did not speak Spanish so gave in and payed just to get on flight). Once on the flight- you can adjust your seat which for me wasn’t a big deal at 5’1” but any taller would be an issue. You pay for even water on this flight."
Cons: "Was horrible"
Cons: "The set to uncontrollable don’t reclaiming"
Cons: "It’s was very bad"
Cons: "A really shitty flight. 4 hours late!"
Pros: "ok time , good plane"
Cons: "you could AT LEAST offer a bottle of waterFREE!!!"
Pros: "The flight landed early."
Cons: "Landing at Cancun Airport wr deplaned and were left in a hallway behind a locked glass door. Safety concern ad we couldnt go back nor forward. Not a nice welcome to Cancun."
Pros: "There was a gluten free option for snacks! Thanks!"
Cons: "We were delayed and there was no apology given. We missed our next flight because of the delay. Bummer."
Pros: "Horrible service. Never again fly with them. Sold our seats while we were checking in three hours before our flight time. Then they checked in our under bags. At the end they sold me another ticket from someone else who didn't make it in time but the others traveling with me had to stay behind for 8 hours later for the next available flight."
Cons: "Did not like that in order for me to fly I had to pay extra for a reserved seats."
Cons: "Crowded, disorganized boarding process. The worst I have ever experienced."
Airlines flying from Dallas to Yucatan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Dallas to Yucatan
Masks required on board, masks provided on flights from Dallas to Yucatan
Social distancing seating
Middle seats unavailable to book on flights from Dallas to Yucatan
Testing for antibodies, testing for symptoms for flights from Dallas to Yucatan
Waiving of change fees. Search flexible flights from Dallas to Yucatan