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Pros: "Fast service"

Pros: "Quality inside the aircraft"
Cons: "More efficiency on travel times, as in the time that you are supposed to land, you land."

Cons: "Internet acces. Phobe chargers. Polite stewardesses."

Cons: "The bus ride after the arrival in LA kinda sucked but I understand it’s bc of the construction. A little more heads up would have been appreciated."

Pros: "All the issues related to a small plane."
Cons: "The crew was great."

Cons: "Really bumpy flight. And flight was late."

Pros: "Comfortable and pleasant service"
Cons: "Nothing a very lpleasant experience"

Pros: "Food and aircraft was very good"
Cons: "Clean environment"

Pros: "Very good"

Pros: "Even after a short flight, still provided good movies to watch"
Cons: "Internet wasn’t working on board"

Pros: "Everything was just great no problems at all."

Pros: "Boarded on time and free movies!!!"
Cons: "Leg room"

Pros: "As far as execution goes everything went off without a hitch."
Cons: "The seats are just too small or me to be comfortable but then again I’m 6’4”."

Pros: "Got to the destination on time."
Cons: "Stewardess could have cared less. This was an Alaska Airlines flight on Virgin Airlines plane. Nice plane, certainly not the service I expected."

Pros: "This flight leaves out if Lovefield in Dallas, which is super easy. Everyone we encountered at Alaska Airlines was courteous & upbeat. Great customer service. Smooth efficient flight. Priced right if your timing is on."
Cons: "Bathroom was a little decrepit but not dirty. No biggie."

Pros: "On time"

Pros: "For no extra charge the seats were comfortable and had legroom, a rarity these days! Great video screen with excellent free content. My bag was right there when I got to baggage claim too."
Cons: "Great flight. Gave the food one star but wasn’t applicable because I didn’t have any."

Cons: "I had planned to arrive to California by 9 but didn’t get there until 11"

Pros: "Arrived early"
Cons: "Seat cushion was not attached properly to seat."

Pros: "The attention with us"

Pros: "They give you more than peanuts and were very courteous and attentive"

Pros: "A working outlet at every seat is excellent"
Cons: "No food options for low carb no junk food diets"

Cons: "Gogo movie flights didnt work"

Pros: "Nice selection of beverages. Food choices, not so much."

Pros: "Very convenient to fly from Santa Rosa to LA"
Cons: "It was a small plane so it was a little crowded"

Pros: "Being stra"

Pros: "Nice staff"
Cons: "FA's phoned it in."

Pros: "The person next to my wife was snoring for three and half hours and spilled coffee on her, besides that it was OK. I have had way better from your Alaska Airlines ..."
Cons: "I just told you..."

Pros: "Nada"
Cons: "Nada"

Pros: "Very friendly"
Cons: "Tv for the kids"

Pros: "Overall great."

Cons: "2 hours late. No explanation given. ZERO seat room-I've never felt so crammed in in my life. Just awful. I couldn't even reach my bags below."

Pros: "Complimentary beer"

Pros: "How friendly the team was."
Cons: "The cost of the food."

Pros: "N/A"
Cons: "N/A"

Pros: "Everything"
Cons: "Nothing, everything was perfect. Thank you Alaska Airlines. We'll use them again in the future."

Pros: "Free streamed shows"
Cons: "Internet access isn't free"

Pros: "Faster than was predicted"
Cons: "Pretty cramped economy"

Pros: "."
Cons: "."

Pros: "Liked the opportunity to check in a day early and pick my own seat; also liked the option to pay a nominal fee $15 plus tax to board early."
Cons: "Can't think of anything."

Pros: "Lots of focus on getting the details right Great professi0nal staff attitude"
Cons: "Nothing"

Pros: "and was stuck with emergency exit."

Pros: "Leg space was pretty good"
Cons: "After landing to gate open took too long"

Pros: "Way too hot on plane without anyersonal air gens. Then it was freezing after takeoff"

Pros: "Power outlet at each seat."
Cons: "Narrow aisle. Had to rent device to see movies."

Pros: "New plane"
Cons: "Lack of infotainment, poor ventilation and air, and landing was rough."

Cons: "I really like everything"

Pros: "Went perfect !"

Pros: "The staff were courteous and polite! Like that!"
Cons: "Getting off the plane should NEVER take almost 30 minutes! The organization of getting everyone off the aircraft needs some attention for sure!"

Pros: "The check in process was smooth and the flight crew were pleasant"
Cons: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"

Cons: "Got to final destination, baggage was discovered to be lost somewhere between Dallas and Bahrain"

Pros: "It was a brand new 737-900 with legroom, atmospheric lighting, very quiet engines, and LEGROOM in coach. The flight crew was top-notch as well."
Cons: "Nothing. Delta did very well with this one."

Cons: "The flight crew were great"

Pros: "Flight was on time with enough connection time to board with zero issues"
Cons: "No problems on this trip"

Pros: "That I was able to sit next to my husband"
Cons: "Everything else."

Cons: "No food was offered."

Pros: "Kayak tells u the baggage claim and the new gAtes"

Pros: "On Tim and friendly"

Pros: "A simple and pleasant experience!"
Cons: "Everyone was professional and polite."

Pros: "Everything went smoothly."

Pros: "Airport is clean and easy to to use. TSA easy to go through. No lines. Boarding was easy with no issues. On-time"

Pros: "I liked watching movies."

Pros: "The almonds and Fresca"

Cons: "All was well"

Cons: "I liked it all"

Cons: "N/an/a"

Pros: "The boarding agents were especially helpful and friendly to my disabled wife, travelling in a wheelchair."

Pros: "Staff were awesome. Give them a raise."
Cons: "Nothing"

Cons: "Food"

Pros: "everything was very nice"

Pros: "The fact that there were no delays!"
Cons: "Nothing"

Cons: "727 modern plane free movie free Wi-Fi"

Pros: "Customer services"

Pros: "Liked seating in Delta Comfort w own space for carry on and earlier boarding. Staff was attentive snd friendly and offered many snacks. Good choices for tv. Should option of getting head phones as I had the wrong one. Comfortable"
Cons: "Should have one free luggage for Delta Comfort. More variety of food to purchash"

Pros: "Being able to watch a movie on the plane"
Cons: "Packed..."

Pros: "Delta was so accommodating"
Cons: "N/a"

Pros: "Everything went smoothly"
Cons: "Not anything"

Pros: "Hey, they let us off the plane."
Cons: "The plane had just come in & problem was detected. Does it really take an hour to get the log book recorded?"

Pros: "Got grounded for five hours stuck on the plane."

Cons: "I couldnt watch any movie because the re was a buzz where the Earphones need to be conected."

Pros: "Pilot kept us updated on the weather siuation."
Cons: "I wish the Wi-Fi was free. It's very expensive. Beverage service on those carts is slow. It's time to update both those items."

Cons: "Delayed flight, mechanical"

Pros: "Very early"

Pros: "Not too much this leg!"
Cons: "Baggage retrieval was horrendous! Absolutely a nightmare which after paying for 3 nights hotel with no discount, I was further inconvenienced by the inability to receive my 2nd luggage and after requesting it be delivered, I, I, tracked my bag and you chose to send it 3 days ahead to my destination and I HAVE NOT RECEIVED any acknowledgment of my online inquiry which is why I am complaining. I've had to purchase a new set of luggage AND will have to pay for them on my next 2 legs on Delta. I apologise for seeming so harsh as I know you've had so much trouble because of the tornadoes, but this leg of my trip cost me an additional $800.00 plus AUD and I was here in the US to care for my father who recently had a 2nd heart attack and my final days in USA were meant to be a holiday, and all I can say is the stress because these expenses have removed any enjoyment (I know I'm looking at this half empty, not half full). I'm glad to share this and hope you're company loses will be recouped after this mess! Daniel Grayson Craigieburn, VIC Australia"

Pros: "Product was excellent, the whole experience was amazing."

Cons: "No blanket if you're not 1st class lol. I haven't flew in solo long, idk,i thought they were complimentary lol. & cups of water? What happened to the Shasta's lol."

Pros: "Excellent service"

Pros: "nothing"
Cons: "it took 7hours due to storms"

Pros: "Friendly, friendly, friendly."

Pros: "It doesn't matter how good all of the above were when one of our bags did not make the connection in Atlanta and when it was delivered late at night to my home and it has been torn beyond repair"
Cons: "Bag did not make the connection and it was damaged beyond repair"

Cons: "Aeromexico has terrible customer services from check in to over the phone. There are no other options and I can't believe Delta works w/ them. Just no words to describe the horrible experience all around."

Cons: "they treated us like cows"

Pros: "Service"
Cons: "Too old aircrafts"

Cons: "Perfect"

Pros: "The delta employees kept us informed of what was going on with the jetway which had broken. Despite the chaotic boarding, we arrived at our destination on time! Way to go! I do love delta."
Cons: "Due to the construction in the airport, there is a small area for this group of people to be ready to board, therefore, it was very difficult to move or get around, Suggest that employees give more instructions about boarding procedures and suggest that people line up accordingly in the right order. They should explain the order of entry, and ask for people who are the last group to stay back so that those who board first are allowed through."

Pros: "On time"

Pros: "People, your people were fantastic!"

Pros: "On time. No problems."
Cons: "Hard to understand what group was being called to board. No systematic lineup, just crowding around."

Pros: "Nothing"
Cons: "Delay after delay, then missed connection."

Pros: "Poor"
Cons: "Poor"

Pros: "It was a decent train ride."
Cons: "Stating it’s a train from the beginning and not having to go from one train station to another."

Cons: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Pros: "The rest area"
Cons: "The airport was cold and it should be warmer"

Pros: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Pros: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Cons: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Pros: "Spacious business class seats, excellent meals"
Cons: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Pros: "Nothing"
Cons: "Everything"

Pros: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Cons: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."

Pros: "The crew was very helpful in all respects."
Cons: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."

Pros: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Cons: "Seats were not comfortable, even in Comfort + seating isle."

Pros: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Pros: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Cons: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Pros: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Cons: "See above. Overall, very nice experience."

Pros: "Food"
Cons: "Entertainment"

Pros: "Crew was awesome!!"
Cons: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."

Cons: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Pros: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Pros: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Cons: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."

Pros: "Crew was nice, too short of a flight to figure out more"
Cons: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Pros: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Cons: "Le capitain et l’aterrisage"

Pros: "The food was okay and the staff were friendly."
Cons: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Pros: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Cons: "Slight issue with headphone connection, was not the only passenger."

Pros: "Absolutely everything perfect."
Cons: "Through my own fault I ordered a different seat instead of window seat. :)"

Pros: "I like fly attendant who served us meal"
Cons: "I didn’t like that space between each seat is small"

Pros: "The cabin crew was very good!"
Cons: "The economy premium seats are very uncomfortable"

Pros: "Only the cabin crew was good."
Cons: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."

Pros: "Plus seat was good. On board crew was nice."
Cons: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Pros: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Cons: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Pros: "Comfort, food and service are better than average."
Cons: "When stewardess opened overhead locker, something fell on my head."

Pros: "Speed, professionalism"
Cons: "Nothing"

Pros: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Cons: "NA"

Pros: "None"
Cons: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."

Pros: "The food, the service and everything else is fine, quite good."
Cons: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Pros: "Good service at gate and on board"

Pros: "The hostesses were very kind and nice"

Cons: "It was delayed"

Pros: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Cons: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."

Pros: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Cons: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Pros: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Cons: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"

Pros: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Cons: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"

Pros: "leg space in plane"

Pros: "Flight arrived safely."
Cons: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."

Pros: "Crew was wonderful Helpful, pleasant, capable"
Cons: "Waiting for late passengers & their luggage"

Pros: "It was a short flight."
Cons: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."

Pros: "Other crew members were very polite to us, in particular a younger tall woman."
Cons: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."

Pros: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"

Pros: "Crew"
Cons: "No entertainment or usb plugsto charge."

Pros: "Friendly crew; comfort; punctuation. Fast boarding"
Cons: "Simple food - very small amounts. No entertainment."

Pros: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Cons: "Business class seats hard. Did not flatten out for sleep."