Find cheap flights from Dar Es Salaam to Zanzibar

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Thu 4/20
Thu 4/27

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Best time to beat the crowds with an average 12% drop in price.
Most popular time to fly with an average 22% increase in price.
Flight from Dar Es Salaam to Zanzibar
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When to book flights from Dar Es Salaam to Kisauni

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Top tips for finding a cheap flight from DAR to Zanzibar

  • Looking for a cheap flight? 25% of our users found flights on this route for $30 or less one-way and $61 or less round-trip.
  • The cheapest flight from Dar Es Salaam to Zanzibar was found 82 days before departure, on average.
  • Book at least 1 week before departure in order to get a below-average price.
  • High season is considered to be November, December and January. The cheapest month to fly is May.
  • Morning departure is around 28% more expensive than an evening flight, on average*.
  • The pet policy at Julius Nyerere International Airport (DAR), best suits travelers planning to travel from Dar Es Salaam to Zanzibar with their lovely pets. The airport features a pet-friendly policy that permits travelers to enter the airport’s terminals with their pets of any size. However, travelers should be prepared to incur small costs for their pets at DAR Airport. Also, the pet policy at DAR Airport warns travelers against unleashing their pets while in the airport terminal.
  • Early risers who plan to take the first flight that departs DAR Airport need to consider spending their night in one of the nearby hotels. Staying in a nearby hotel before taking an early flight at DAR Airport to Zanzibar will ensure that you connect to the airport quickly. One hotel you should consider spending your night in is the Hotel Blue Sapphire. This hotel is located along Julius K. Nyerere Road, Opposite Tata Holdings Africa Vingunguti.
  • Travelers who would plan to shop before taking their flight from DAR Airport to Zanzibar should consider visiting Quality Center Mall. Located along Julius K. Nyerere Road, this shopping mall provides different variety of products to travelers from DAR Airport, which guarantees them an exciting shopping experience. The shopping mall is just a walking distance of the airport.
  • Drivers with personal cars have nothing to worry about when planning to fly from DAR Airport to Zanzibar. There are several car parking agencies near DAR Airport where you can safely park your car for the longest time possible at an affordable cost. One car parking agency you should consider parking your car before boarding a plane at DAR Airport is Chidumule Car Parking Agency.
  • The amenities at DAR Airport are very suitable for travelers with reduced mobility. By virtue of being the largest Airport in Tanzania, DAR Airport has updated its amenities to suit different types of disabled travelers. For example, persons with reduced mobility are offered cab-to-aircraft wheelchair services by all the airlines serving flights from DAR Airport to Zanzibar, such as Kenya Airways, Precision Air, Qatar Airways, and Air Tanzania.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking flights from Dar Es Salaam to Zanzibar

Top 4 airlines serving Dar Es Salaam to Zanzibar

Scores according to KAYAK customer reviews
Turkish AirlinesOverall score based on 23115 reviews
Airline reviews
Pros: "Great short flight. Very smooth star to finish."
Read more about Turkish Airlines
Pros: "Great short flight. Very smooth star to finish."
Cons: "Too tight seatings"
Pros: "Good food and great entertainment system."
Cons: "As close as an hour to takeoff, we had not received any confirmation from the gate that we would be boarding there. Upon asking the gate attendant at our supposed depature gate if if was indeed the gate depating for Kabul, she "had no idea." To begin boarding, people just randomly started lining up without any formal announcement ever occuring."
Pros: "The crew is friendly, efficient check in and boarding. Food is pretty good."
Cons: "Turkish Air keeps their planes unbearably hot. I’ve complained before and they always say it’s “Normal” for the industry. I fly over 1000,000 a year and I’m telling you it’s not. Also, I bought an “Extra” room seat and the seat is still ridiculously small for anyone over 6 feet."
Cons: "On time"
Pros: "Short flight, good sandwich, nice plane."
Cons: "Everything’s fine."
Pros: "Overall flight was good. The flight was on time, the boarding was smooth, the entertainment was excellent. I would like to thank crew for their work"
Cons: "As a family it was a big disappointment that we got seated in a different row. The check in person didn’t even made an effort to put us together just suggested that we can ask to switch on a plane. Another big disappointment was food Please bring the food quality back"
Pros: "Big plane, friendly staff, good food."
Cons: "Sometime, it gets a bit too cold."
Pros: "I liked that I had knee space which made he more comfortable. There was a lot great movie options. The food was good."
Cons: "The air in the plane was smell."
Pros: "The food was good and the entertainment was fine."
Cons: "After missing our connecting flight in Istanbul on our Turkish Airlines flight on January 9th from LAX-Addis Ababa (due to a nearly 45 minute delayed flight), my sister and I had to spend 24 hours in Istanbul and still pay for a night in our 4 star hotel in Addis, despite the fact that we weren't there. So, in preparation for our flight back to LAX, I spent hours on the phone with a Turkish Airlines representative to ensure that we would not miss our connecting flight on the way back to LAX on January 29 (Jomo Kenyatta-IST-LAX). The TA representative spoke very little English and became incredibly frustrated with me when I expressed my concern about how closely scheduled our connecting flights in Istanbul were. The representative said she could "help us" by seating us at the back of the plane from Jomo Kenyatta-IST, as she was "mostly sure" that our plane would deboard from the back of the plane once we arrived in Istanbul and, in theory, we wouldn't have to wait behind all the other customers to exit. This was totally incorrect: our plane only deboarded from the front exit door and the seats she selected at the back would surely have caused us to miss our next flight were it not for the fact that the plane wasn't full and we arrived only a few minutes late. Still, by the time we got off the plane in IST, our connecting flight was already 15 minutes into boarding. We showed the TA attendants our boarding passes at the long security line, and at first they both said, "don't worry, it will be fine". I had to convince them to let us skip the line as we would clearly have missed our flight. Once we finally made it through security we ran through the ENTIRE Istanbul airport to get to our gate, as we could hear them calling the final boarding call for our flight to LAX. We literally ran as fast as we could for almost 20 minutes straight, with all of our bags, which ended up being over a mile, I would guess. When we got to our gate, we had to go through yet another security line - WHY??? Apparently there was a celebrity in front of us, and while we were sweating and nervous about missing our flight, the security agents were taking selfies with the celebrity. It was insulting and rude and totally unprofessional. The take away for me is that Turkish Airlines should NOT be allowed to sell flights to people that give them less than an hour to make international connecting, especially in an airport as large and disorganized as Istanbul, and especially when Turkish Airlines flights are often late or delayed. This was one of the most stressful flying experiences of my life."
Pros: "kayak was poop for help for me."
Cons: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"
Pros: "their services in the plain and they are very discipline as well"
Cons: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"
Cons: "I miss the turkish delights they used to serve"
Cons: "they cancelled the flight 1882 3 days in a row without any clear explanation which is unacceptable. I had to spend many hours in a line each day to rearrange my flight."
Cons: "Long lines and very slow"
Pros: "Turkish Airline, great airline"
Pros: "I was really please by the prices and the amount of food we got"
Pros: "The security checks to board the plane were extensive and there was potential for the situation to be very stressful, but the personnel handled themselves very well under the pressure and stayed calm."
Cons: "long delay on the tarmac"
Pros: "The WIFI was very strong and condition of the aircraft"
Pros: "The food is always good"
Cons: "Nothing"
Cons: "Long flight"
Pros: "Food good movie selections and Nice staff"
Cons: "Nothing"
Pros: "customer service, food, entertainment."
Cons: "small seats"
Pros: "The food and movies were the only good thing there"
Cons: "1. Airport wasn't air conditioned in Istanbul people were sweating 2. Very Poor customer service in Istanbul , no one of the employees there were able to smile at the whole airport 3.7 hrs wait in the airport , Both flights were packed and full of kids"
Pros: "I like the punctuality of boarding time and taking off/landing time."
Cons: "The second meal wasn't exactly my taste."
Pros: "How cheap it was. Good price. Everything else not so great."
Cons: "The international transfer line in Istanbul was an absolute nightmare. I had to jump to the front of the line or I would have missed my connection despite having a 90 minute window of time to make it through. It seems this airport lacks the capacity needed to get people through efficiently based on the numbers of travelers using it."
Cons: "The additional security check for flight from Istanbul to US was somewhat unpleasant as women were called out from the line to be separated from men for security check. They should have wait for each family to come up for their turn to be checked, so families would not need to be separated for a while."
Pros: "Exceptionally nice crew, outstanding amenities, best food I've ever had on an airplane. I especially liked having the option of traditional Turkish fare."
Cons: "The boarding process could have been more organized. I had a business class ticket and could not find the priority boarding line. The first ground crew member I asked was abrupt and sent me to the back of the long line. I caught the attention of a different crew member and he motioned me to the front of the line--it was a little awkward saying "excuse me" to each person that I passed. (I am not used to being a priority passenger!) Once my documents were cleared and my carry-on was inspected at the gate, it was not clear whether to take a seat or to go somewhere else."
Pros: "On time."
Cons: "Seats are a bit old."
Pros: "I have always enjoyed my travels on Turkish airlines. Service is superb, staff is very polite and always willing to help."
Cons: "The boarding can be better organized. It can be chaotic and disorganized."
Pros: "Over all the flight was okay, the food good, boarding was nice, and entertainment was good as well."
Cons: "This flight was for my mother, who is an old woman. On her way back from Belgium to Chicago, she has a layout more than 14 hrs. In this case the Turkish airlines were responsible to offer her a stay in a hotel, however this time they did not offer her any."
Pros: "The service is very good. The plane departed on time everything was good"
Pros: "The entire inflight experience was great from start to finish."
Cons: "I approached the Transfer Desk when there was no line and asked the person working if it was possible to switch to an exit row seat because of my height. The man helping me lied to my face and told me that he could not make the change because the flight was full. when I got on the plane, there were over two dozen empty seats. It was very clear that he just did not want to invest the few seconds it would take to address my concern, or give me a credible reason why he could not make the change."
Cons: "It took 4 days to leave Arusha. I know there were other flight options on other airlines (e.g. Emirates) but Turkish wouldn't book us. I ended up eating the cost of a whole separate trip because I didn't get back until Saturday afternoon, despite communicating this multiple times to Turkish."
Pros: "Seats, much more spacious than most flights. Great service and attention to detail. Great selection of entertainment. Taking off and landing very smooth. Someone got sick and she was handled very well by the staff."
Cons: "I hated my seat and was not given an opportunity to select one."
Pros: "The best flight ever!"
Cons: "Well our flight wasn't until 4:30 am and we couldn't go into the airport until 1am. So we were sitting outside in the heat for 8 hours until they would let us in."
Pros: "Quick and nice"
Pros: "Satisfying overall flight."
Cons: "Asian vegetarian meal was not as good for inbound flight as it was for outbound flight."
Pros: "The entertainment and food were excellent."
Pros: "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
Cons: "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."
Cons: "No gate number on boarding pass from instambul to tirana. Very confusing ."
Pros: "Very professional. Spacious seats."
Cons: "Wait at Ataturk airport on passport control."
Pros: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Cons: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"
Pros: "I loved it from the second it started, I didn't want to get off the plane. The service and comfort can't be beat. You get alot more than what you pay for."
Cons: "The entertainment was a little out of date and lacking but everything else makes up for it"
Pros: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Cons: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Pros: "I have flight in many airlines and was my first expeticence with turkish airlines and it really was excellent. Nice service good planes."
Cons: "Need to have more variety in the food and entertainment on board"
Pros: "I did like the workers in the plane because they look competent and committed."

My flight was fine. The stewardess were wonderful. My bag is lost. I am in Madagascar. Please help. Can you help with refund I paid $110. I'm waiting for my sports equipment. Thanks

Pros: "Hospitable crew. Good food options.Clean space."
Cons: "Better seat More friendly crew"
Pros: "Same things as mentioned for the NBO-EBB leg"
Cons: "Food"
Pros: "The stuff was great but flight and the its self is no good with the timing , the keep chaining flight times the cancel my flight twice"
Pros: "Toilets were clean right up until landing"
Cons: "When breakfast was served, there was only the option of poached eggs. We asked if there was an alternative and Philip said No. Shortly after starting our cold poached eggs Philip brought the people across the aisle to us a sausage alternative?! All the flight attendants looked unhappy until getting off the plane. Entertainment was very basic and not really up to date."
Cons: "The issue was not the flight. It was the cancellation policy. I had a best friend suddenly die and I could not apply a credit to future travel on my 4000$ business class seat. It makes me not want to buy through kayak again."
Pros: "Staff was friendly and professional."
Cons: "The quality of the food. You pay a lot for a ticket, for that pricem, I just don't expect a croissant (no butter or jam included) and a dry cake. Flight would normally leave at 7.30 AM. A normal time for an airline to serve some kind of decent breakfast for the price you pay. Not at KQ. They are not making friends this way. Am not even talking about emails going unanswered for days with very specific questions: how to book extra luggage allowance. Anyway…"
Pros: "Glad to receive small snacks for short flight Headphones were issued from from second flights, but not from Zanzibar"
Cons: "Check air on on plane as it was so lights that air doesn’t hit the face so it was very warm flight"
Pros: "The crew was amazing. Smooth take off and landing"
Cons: "Meal options. The only available options were sandwiches. A bag of nuts would have been nice"
Pros: "I was upgraded to first class!"
Cons: "Nothing"
Cons: "I find your company canceled my ticket from Kenya to Cairo for all my 7 tickets"
Pros: "The crew was great, and greeted passengers with a smile."
Pros: "The crew is helpful."
Cons: "The boarding system needs to be improved and be conducted in an orderly manner. Leaving on time seems to be impossible. Keeping time should be looked into."
Pros: "Good approachable crew. Very professional. Aircraft very modern and internal atmosphere very organized. Everything where it’s meant to be."
Cons: "Difficult when you’re tall to have better seating."
Pros: "The airplane was quite nice and comfy."
Pros: "nothing always delay on schedule and angry to them as i didn't receive all my parcel on arrival"
Cons: "KQ needs to review everything and being better like 4 years ago, it was really the proud of Africa"
Cons: "It was really great flying with them"
Pros: "The crew was fantastic. The food was good as well."
Cons: "The delay was painful."
Pros: "Smooth and comfortable flight!"
Cons: "Crew should take diversity training, they tend to treat white people better than people of color. Also this flight was delayed and communication was poor, no crew were on sight during the time on ground! The selection of movies was so poor. KQ is really a stingy airline, 15 hrs flight and no amenity kit! Smh"
Pros: "Very quick, smooth flight"
Pros: "Service was good and flight was smooth"
Pros: "NA"
Cons: "NA"
Pros: "Friendly crew and flight was punctual"
Cons: "No inflight entertainment"
Pros: "Comfortable seats, smooth flight, good service on board"
Cons: "Did not care for insect spraying, limited entertainment / movie choices."
Cons: "I had asked for window seats from the agent I spoke to and didn't get that when my flights were changed."
Pros: "professional KLM flights"
Cons: "headphone audio quality not as good as had hoped"
Cons: "The plane boarded at 9:30am and then we sat on the tarmac for 5 hours waiting for a new pilot. We were not fed, or told how long it ws going to take. After 5 hours, we finally took off, but were not offered food for another two hours. The 11.5 hour flight turned into a 16 hour flight..."
Pros: "SA red wine"
Pros: "Nothing"
Cons: "Flight is always delayed"
Pros: "The crew on the ground and flight crew were very friendly. The flight took less time than I had thought and this forced the cabin crew to rush with serving the snacks."
Cons: "Lack of professionalism,people standing and others had taken luggage space in the plane."
Pros: "They no take care of my bag"
Pros: "Crew were solid overall but felt they are not yet at the highest standards of service in terms of friendliness"
Cons: "Entertainment system required every movie to have an intro about Kenya which when switching items became v repetitive"
Cons: "Food"
Pros: "Everything went as it should."
Cons: "The AC in the plane was a little bit to cold"
Cons: "In a lot of airports, if a flight is delayed, the airline is aware and holds planes on the ground for a few mins if there are multiple people that will miss the connection. In this case, we were delayed for 2 hours, arrive to Nairobi and am at the gate 15 mins before and they sent me to customer service as the gate had just closed. More than 5 other people on the flight missed this common connection as well. Not only did KQ not have a system in place to work with other flights, the service area was completely swamped. People missed their connections because they couldn't get to the front in time to have a boarding pass printed or have a question answered. The staff were rude and didn't give eye contact or answer questions."
Pros: "The flight arrived early to Bangkok"
Cons: "The plane was old. Some seats didn't recline. My husband's sound system didn't work. The audio selection was minimal. The bathroom started out filthy with urine everywhere, and stayed that way. These things are inconvenient on a 10 hour flight!"
Pros: "The baggage handler for Kenya Airways, Derrick, in Johannesbury was very helpful checking on my delayed luggage. The flights and flight attendants were very good."
Cons: "Late departures, unscheduled stop for crew, and baggage not making new flights made me miss two transfer flights. Closed sales kiosk in Johannesburg unable to get an hotel and meal vouchers. Sales lady was rude the next day. Arrived Cape Town over 24 hours late."
Pros: "I loved the short flight will book again!"
Cons: "Everything was great!"
Pros: "I was surprised at how good the food was. Really surprised to run into someone I knew from a previous trip to Kenya. She was assisting a handicapped person, so don't know if she worked for Kenya Airways or the airport. Unfortunately, there was no time to talk."
Pros: "Ground check-in, onboard staff, plane comfort were all fine and what normally happens. Nice leather seats and space on Embraer plane."
Cons: "At check-in we were told the departure time was an hour late - when I arrived at 2:00am. As I only had 1 hour and 55 minutes in Nairobi before flight to Johannesburg, I was a bit concerned and had to rush from plane to departure gate. Pilot said flight was late due to " plane arriving late", which I think meant - it isn't our fault."
Pros: "Good connection"
Cons: "Delays"
Pros: "on board crew members were pleasant and efficient."
Cons: "rude and dismissive ground crew. delayed flight. and when we got to Nairobi we discovered that several items had been stolennout of our checked luggage."
Pros: "Service by one attendant Helen- courteous and helpful with Dufree"
Cons: "Services by male attendant very deplorable, lacks courtesy to clients. Old aircraft with overhead TV screens showing only one channel or flight route. In this age and time, KQ can do better for the obscene amounts we pay. Flight plan changed and we were not informed till we entered the plane."
Pros: "Aircraft."
Cons: "Boarding was late."
Cons: "we booked the flight to zanzibar directly. but flight had changed transfer killimanzaro without informed."
Pros: "It was on time, had friendly crew"
Cons: "Entertainment system is not great"
Cons: "No respect for business class customers for boarding; a separate line is not enforced. Very slow boarding generally."
Pros: "I liked both the seat and crew service"
Cons: "Plane was very very old"
Pros: "Asked for water that I never received. Wasn’t allowed to bathroom although still 20 min until landing and other people still got up"
Pros: "Cabin crew was great at customer service. Very helpful."
Cons: "The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now."
Cons: "USB connection was not working from my seat"
Pros: "Crew was really great - helpful and kind."
Cons: "Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk."
Pros: "Very good,on time good service"
Cons: "Better seats on business in boing 737 800"
Pros: "The seats were very comfortable and generally this flight is comfy"
Cons: "The queue during boarding is very long, they need to add counters"
Pros: "The crew were very welcoming, helpful and charm, makes you feel easy"
Cons: "General interior cleanliness"
Pros: "Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!"
Cons: "Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not"
Pros: "The crew was very attentive, although it did help I was the only passenger in business and the food was definitely better than expected and an improvement on last time I flew with them, around a year ago."
Cons: "The cabin was looking a little tired."
Pros: "crammed seats, meh food first experience with ethiopian, wasn't great"
Pros: "The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable."
Cons: "The food could have been better and the crew attention and assistance to the passengers."
Cons: "Crews could have greet and serve passengers with a warm smile. Food was acceptable but not as good as Japan / Korean airlines . I suppose the low airfares reflect its Servicr."
Pros: "on time"
Cons: "they woke me up in the middle of the night to give me food.."
Pros: "Excellent service and on time performance."
Cons: "Nothing"
Cons: "My reservation seat was suddenly changed with no notification and apologise. It was really confusing situation."
Pros: "Ease to select seats on line The flight was a little delayed but they got me to my connecting flight on time at Addis Ababa. Good on board service"
Pros: "The crew very Politécnica and sensitive"
Cons: "To get the same food twice in the same flight To be awaken by the serving if the meals"
Pros: "Crew"
Cons: "No way to charge a phone!"
Cons: "The whole thing was a disaster. I lost my connection flight due to incompetence from the Ethiopian airlines representative"
Cons: "I used ethiopian on my way back too they told me my bags will go all the way to my final destination and it did not my bags are now LOST!! Crew is not attentive Food was so bad! I ecpexted quality in all areas but not even close."
Pros: "The overall work ethics and the ease of boarding was awesome as well as time line, for hotel transfer due to layoff time was also excellent"
Cons: "Nothing really"
Cons: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"
Pros: "nothing was exceptional"
Cons: "luggage did not arrive."
Pros: "The pretty ladies"
Cons: "Lost luggage and horrible food"
Cons: "The headphones weren’t working and boarding at Addis was very poor. They should have more personal when checking before the Gates"
Pros: "Loved having traditional ethiopian food"
Cons: "One flight attendant condescending but she seemed to disappear after takeoff and the other ladies were excellent"
Pros: "Am very impressed with the service, and punctuality. The crew are friendly, helpful and respectful. I love the airline operating timeline of leaving Nigeria and getting to US same day. Also the fare is very reasonable. Advertise more, let people know u Pls enhance and expand ur Advertisment among nigerians. Am already spreading d good news among our friends and colleagues. Ethiopian Airline is d way to go"
Cons: "It took too long for d luggages to come out. Pls improve on it"
Pros: "The worst airline company I've ever used"
Pros: "USB plug, nice TV/ entertainment"
Pros: "all"
Cons: "none"
Cons: "Food can be improved."
Pros: "Cost effevtive"
Cons: "Crew being unkind."
Pros: "seat space was good"
Cons: "the flight was full so drink service was not well organized, lack of water"
Pros: "Excellent pre-boarding service to get aisle seats. Comfortable on time flights. Pleasant service."
Cons: "Bad service and follow through when luggage lost. Promised it would arrive that afternoon and given a tel number to call. Advised that I could not claim expenses for toiletries, basic necesssities. 1. Luggage did NOT arrive that afternoon 2. No reply to tel calls or got an automatic answering service. 3. No follow through to emails 4. Persistent phone calls at last elicited a response that luggage would arrive next morning - but unable to give a time 5. Luggage arrived late afternoon i.e. 2 full days later 6. I will put in a claim for toiletries, underwear, socks + taxi to get to shops"
Pros: "Nothing"
Cons: "They lost my luggage and I had to call them every day to locate it. It took a whole week for me to have my luggage back while it was sitting in the Philadelphia Airport for 4 days waiting to be delivered to my house. On top of that no one seems to know the whereabouts of my luggage. Bad customer service. Be aware when flying with Lufthansa."
Pros: "Changing my flight at office in Lalibela, agent was very friendly and helpful"
Cons: "Flight was delayed for over one hour and NO explanation was given.. nothing, passengers kept approaching the gate, No one would give them an explanation as to why flight is delayed, when it was departing, nothing , we just sat and waited No communication at all"
Pros: "The crew were very friendly and professional."
Cons: "They lost my bag, there was no announcement that the flight was boarding."
Pros: "The take was very smooth."
Cons: "The seats did not recline & I had a back problem"
Cons: "My monitor/screen never worked; could never watch a movie despite asking the flight attendants to reset my screen several times. Pretty bad for this 10+ hour flight. I have had much better experiences with crew, staff, friendliness, responsiveness, etc, on almost every other airline."
Cons: "The flight was good"
Pros: "Absolutely nothing"
Cons: "My flight was only for refugees and was delayed by 8 hours, however airport staff did not have it on their manifest, and Ethiopian never informed me of status. I just sat in the airport all night until I eventually got frustrated and went home. The airline had no idea I was in the airport and no Ethiopian staff were present to speak with. When I and my family called Ethiopian, they hung up on us, at least 6 times. This was my worst experience ever and I will never fly Ethiopian airlines again."
Pros: "New aircraft 777 from Boeing"
Cons: "Food was so poor. Only option was chiken"
Pros: "The flight attendants seemed a bit disorganized delivering the food and drinks"
Pros: "The service, the comfort, the team was brilliant."
Pros: "Food and wine"
Cons: "Music"
Cons: "Comfort level and food."
Pros: "They made sure we had plenty to eat"
Cons: "My entertainment system didn't work."
Pros: "Nice staff at Precision"
Cons: "Every conceivable element, from the utter chaos of the airport to the challenge of navigating the check in to the quite warm cabin."
Cons: "I was told when I arrived that I have no seat in my booked flight, I have to reschedule and leave 8 hours later. Why let me start my trip is the knew I am going to set at the airport for hours after flying one leg."
Cons: "Poor service overall. Little empathy or care for passengers. Passengers are just a task to handle."
Pros: "Short flight"
Cons: "Cramped"
Cons: "My bags got lost arriving & departing Zanzibar."
Pros: "Great flights but the online check in was cumbersome and could be better!"
Cons: "Check in"
Pros: "only takes20 mins"
Pros: "quick and easy!"
Cons: "Boarding was inefficient and crowded with two flights using same gate"
Cons: "Sitting on the ground with no air and no info"
Cons: "Had to get off the plane and go through two security checks again in that airport.... and wait to get back on. Unorganised"
Pros: "Given that the aircraft had a problem, we had to wait and wait to go until they could get a part from another location. Ultimately, they brought in new equipment and we left soon after that. They did provide vouchers for a snack and lunch. That was good. Once on the plane, everything was very smooth."
Cons: "With the delay, it took them a while to begin to explain what the problem was and how long the delay would be."
Pros: "Choice of flights"
Pros: "I liked that we could take checked luggage without paying."
Cons: "I didn't like that there was no water in the bathroom and that there was only one bathroom in the whole plane at the back. The ground staff in Mwanza were just sitting around and not even directing us where to go for our luggage."
Cons: "Nothing dreadful but not great, on both flights both I and others had malfunctioning TV systems. Seats were just about okay. In general it was ok but not great"
Pros: "Good overall"
Cons: "Relatively uneventful, short flight to Zanzibar. Love the cashews--we only get peanuts (I don't eat) on America's airlines. Flight crew good. Ticketing & boarding a bit confusing. No one tells you where or when to go."
Cons: "The plane was delayed by 2 hours. We ended up missing our connecting flight to Antananarivo. PrecisionAir staff kept reassuring us that we would be fine and would be able to catch our flight. Very very poor service and terrible experience. I will never fly with PrecisionAir ever again."
Pros: "When everything went as planned, the airline is fine"
Cons: "As I arrived at the airport I received an email that my first segment was rescheduled (not delayed) 3 hours later. They did not try to call. There was no consideration for my second leg/segment, which I missed due to the schedule change, and it was the only flight of the day. It took them 2 hours to tell me if they would book me on another airline to try to make my connection, and by then it was too late. They tried to not give me a hotel room because it was a "technical" delay, and only after I showed them the email I received that it was a "schedule change" did they give me a hotel. They also didnt offer food vouchers for the 3+ hr delay until the airport restaurant asked FOR us. I was so frustrated by the lack of caring that I bought my own one way ticket home on another airline."
Pros: "There was nothing about this airline that I remotely enjoyed- it was one disaster after another"
Cons: "Precision Air is awful and should be ashamed of their "customer service". My inbound flight on Etihad was late arriving, which didn't leave me much time to process through immigration and make my flight, so when I missed my connection, I was forced to pay a "service fee" to get a ticket on the next flight. When I complained that it was not my fault due to my other flight being delayed and a long wait to get my visa, the agent replied "this isn't MY fault either!" This airline does not understand that every agent is a representative of their company- horrible service. Then after my trip, Precision Air I changed my outbound flight so it arrived 2 hours AFTER the next leg of my trip departed! They sent an email at midnight saying my flight had changed, but didn't bother to notice that this change would result in me missing my connection by over 2 hours. As there is only 1 flight a day on the other airline, I was forced to either be delayed by a full day, or purchase a one-way ticket on another airline to get home. I had a very important meeting the next day, so I was forced to spend an extra $350 on another airline to make it home. Precision Air is a horrible airline and I would NEVER fly with them again."
Pros: "Friendly service"
Cons: "Flight was considerably late"
Pros: "The flight actually left on time and arrived with our luggage."
Cons: "Trip from hell on our previous Precision flight...."
Pros: "All you need for a short flight was provided."
Cons: "Traveling with Precision Air simply a nightmare! Worst travel experience in over 20 years of flying. Staying at the airport for over 18 hours due to flight delays, was not the biggest problem. It's the lying and Total disregard of the customer. Apparently their flights off Nairobi are manned by KQ (another bogus airline!) and had no one in charge at the airport to set the right expectations leave alone care what we thought or expressed."
Cons: "Somehow my Baggage was lost and it took 5 days to delivered and it was tear down.."
Pros: "The flight from Arusha Tnzania to Nairobi was fine. Check in was no problem, the flight was on time and arrived early. No issues whatsoever."
Cons: "Boarding on back of plane with engines running. Very hot air almost burned us. Scary-we had to run out of the way and wait till there was no line to board. That process needs to be fixed. Ground crew outside was no help!!"
Pros: "Good Service, smooth flight Does not have entertaiment Its an hour and 20 min Flight Min flight, But Comfortable"
Pros: "Quick flight"
Cons: "It was 2 hours delayed with only a days notice. I had beentraveling the days prior so it was a surprise."
Cons: "We would've spent the afternoon in Zanzibar but instead ended up getting in at night."
Cons: "The airlines website is slow. The check in process at Daresalaam airport was too long as power failure kept resetting their computer systems"
Cons: "On the handwritten paper boarding pass I was given the same seat as another passanger. When I went to rectify the problem she gave me another seat but again didn't check and that was also occupied. Clearly there was no computerized system helping them to book in the flight: a bit ridiculous in this day and age. After all of that, our flight was cancelled and we had horrible aftercare experience. We were told we would get a refund but still nothing has come of that."
Pros: "Great staff, very friendly."
Cons: "Our flight was canceled and we were put on a later flight which was a cheaper flight... they gave us zero compensation. So we paid a higher fare for a later flight. Absolutely ridiculous. We will be contacting constomer care to get a refund of the difference for our flights."
Pros: "I absolutely hated precision air!"
Cons: "I will never use Precision Air! They are absolutely horrible!!! A group of friends I was traveling with missed our flight even though we were in line 40 minutes early. When the agents finally came to the counter, they said I missed my flight and they weren't going to do anything. After some convincing, Fatmeh finally listened to us and took pity on us and helped us out! She was absolutely amazing! Other than Fatmeh in Dar Es Salaam, I have absolutely nothing good to say about this airline!"
Cons: "I had to change my flight due to electrical issues within the airport of Zanzibar which made my wife and I miss our flight. We were not reimbursed the lost money since there was no customer service number to call to reschedule the flight. We were left with no choice but to purchase new flight tickets once the electrical problem was corrected."
Cons: "Flight was delayed. My wife and I weren't seated together. Flight was incredibly hot."
Pros: "Flight was fantastic"
Pros: "Nothing"
Cons: "Very high price for 11/2 hour flight! Extremely hot on board d-told stewardess but nothing was done. Gave us a tiny chicken sandwich , the size of a golf ball. Seats were tiny with no space!"
Pros: "Nobody bugged me about using my laptop (in airplane mode) during takeoff and landing. Free drinks and snacks"
Cons: "Really bumpy descent. One of the passengers threw up."
Pros: "NOTHING !"
Cons: "They lost my luggage going to AFRICA...didn't see the suitcase until 6 days later. When I received the suitcase, over $1000 in equipment was stolen , suitcase was all scrambled...I WAS ROBBED ! ...then on the return flight to HOUSTON, they lost my suitcase again ! W.T.F ?! No one has called me to apologize for anything ! I expect to be reimbursed for my loses, or I will sue the airline."
Cons: "Terrible service and semi abusive conditions at the Kilimanjaro airport when we asked about our luggage. My husband was harrassed about his passport while we waited in line for the luggage claim and then once we finally go through they have no luggage delivery so we had to pay $200 for a taxi to bring it to our hotel."
Cons: "We arrived at the counter only to be told that we needed a ticket number even though we had the confirmation number. We showed them the email itinerary that was sent to us by precision air. Not enough. They told us to go to the sales counter which was outside. They were of no help. We had go through security to come in again. This was all handled by Kenyan airlines. There was no representative of precision air present. Finally they made a phone call and got the conf number. Why didn't they do it to begin with. The lady was very uncooperative."
Cons: "flight was not listed on leader board. There was no staff anywhere after going through security to ask questions when the flight was delayed!"
Pros: "The prices are reasonable, they use larger planes and they leave early if everyone is there."
Cons: "The website is miserable, I could not check in online nor find my booking. The flights change times frequently, and the boarding process is very disorderly. Although we had assigned seats, we were just told to sit anywhere. Also, the plane was sweltering hot, and the air blowers did not work. Again, probably the only option for our route, but not a very good one."
Pros: "flight was on time without much drama. Baggage arrived at Destination!"
Cons: "cramped, smallest overhead luggage bins imaginable."
Cons: "Flight itself was actually pretty good. That is, once they found us in their system! For two days we were continually told we did not have tickets!!"
Pros: "The flight was comfortable and quick"
Cons: "Since we booked through a third party vendor our booking was lost and we had to sit in the precision air office in Moshi for hours seeing if the problem could be resolved"
Pros: "on time, clean"
Cons: "nothing"
Pros: "Like: we landed alive. Crew was great. Uneventful flight, my favorite."
Pros: "Service counter people checked my luggage all the way through to San Francisco including two British air flights. This save me a lot of trouble"
Cons: "Flight attendant was grumpy"

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