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Top 3 airlines serving from District of Columbia to Jeju-do
Scores according to KAYAK customer reviews
Pros: "Good service"
Cons: "N A"
Pros: "The service was consistent and crew were all very respectful and did their best."
Cons: "The seats were extremely narrow, hard and uncomfortable...."
Pros: "Crew and seats were good"
Cons: "Ordered vegan meal was terrible, hard to eat. Had to go with the regular meal instead to eat something, which was okay, but also not great."
Pros: "I love Korean Air"
Cons: "No complaints!"
Pros: "crew was excellent and food was great"
Cons: "boarding disorganized, business class seats were average and screens too small"
Pros: "Very comfortable seats. Ability to pre-order meals to meet dietary restrictions."
Cons: "Another protein choice to go with fruit tray. More offers of water and other drinks throughout the flight."
Pros: "bibinba(korean food）was very good rfor me."
Pros: "Service was great and flight landed safe. Korean food was delicious."
Pros: "Service was great and flight landed safe. Korean food was delicious."
Pros: "Everything. Will definitely chose them again."
Pros: "what I don't like .? let me tell you. I den't even know I have to go to. Alaska I Though i have to transfer delta air I have to transfer my lugege. I I'm 72 yet old it' not very easy I diden't want miss my fly I had heard time !"
Pros: "Short flight"
Cons: "Dont have lots of option on movie"
Pros: "The crew was the best we’ve flown with bar none! We were in economy class but by the attention we received from the flight attendants , the food we were served & entertainment offered we felt like first class passengers! We highly recommend this airlines! We were very impressed and pleased from beginning to end!"
Pros: "Everything except boarding."
Cons: "Check in was very slow, the flight was late and missed connection"
Pros: "Food. Entertainment system."
Pros: "Got the seats we wanted. If you are travelling with an infant this is top priority and they delivered"
Cons: "Flight delayed by an hour"
Pros: "Staff was very warm and accommodating. Flight was smooth"
Pros: "I have flown a great many long haul flights and this airline is right up there in the top ranks. Excellent flight crew and comfortable seats."
Pros: "Smooth boarding"
Cons: "Being seated in the back Luggages coming in last when my friends who travelled with us got theirs way way ahead of us"
Pros: "Customer service is very good"
Pros: "Very comfortable flight and very attentive crew. Food and service was great and great cocktails in the bar"
Cons: "Had to wait an hour in the air pane for a gate to be assigned in Seoul."
Pros: "The movie selections were pretty good and was enough entertainment for the long flight"
Cons: "The flight delay forced us to run from one end of the Incheon Intl Airport to another to catch our connecting flight."
Pros: "Bags were not checked through to Cebu because of the 10+ hr layover. Had to go out to arrival area to follow up on bag transfer. Korean Air wouldnt issue my boarding pass for my INC to CEB flight at LAX so I have to get in line again at the Korean Air check- in counter in INC then was told to go to Jin Air since it was operated by them. Jin Air wouldn't issue a boarding pass because my flight was at 8 AM the following day. I ended up sleeping at the predept area until the counter opened."
Cons: "Difficulty making connections at Inchon airport due to gate locations and lack of people moving capability."
Pros: "Great airline"
Cons: "I wish they still bumped people to first class when there was room :)"
Pros: "Everything about the trip was smooth. The seats were comfortable and the food quite good. Everyone was very kind and made the long flight very pleasant."
Pros: "Tons of movies to watch while flying for 12 hours. Multiple meals. Great service. Enough room and recline action."
Cons: "Only real complaint I have and I don't even know if it's a valid complaint but seats were small and the remote to control the in flight entertainment was broken."
Pros: "Service was not bad, was clean and polite crew."
Cons: "My ticket did not have the boarding gate number and information send me to the wrong gate and I missed my flight, I had to wait for another 10 hours for the next flight and I was told that I must pay $120, after long negociation, staff waived the fees but I had to wait for more than 10 hours at airport and missing my flight and everything connected to it."
Pros: "Food, service"
Cons: "Coach seats were adequate, but for a long flight it is hard to be really comfortable."
Pros: "The flight attendants were extremely nice to everyone on the phone."
Pros: "I liked the fewer seats. Ready to get out of."
Cons: "Constant turbulence made going to the bathroom troublesome"
Pros: "food selection & crew courtesy"
Pros: "flight out WAS excellent, boarding was quick, attendants were extremely courteous, seats were clean and comfortable, as can be expected, food was disappointing, only because i heard it was very good, entertainment was great, and free. rated flight home GOOD because the attendants seems hurried, all else equal."
Cons: "food was disappointing but better than most american airlines"
Pros: "As good as Economy gets. Blanket & pillow, slippers and toothbrush; clean bathrooms; decent legroom. Would fly them any time."
Pros: "On time takeoff and arrival"
Cons: "Entertainment choices e.g. (movie choices) limited. alcoholic drink choices limited too"
Pros: "Everything; from initiating reservations, seat assignments, check-in, inflight, etc. Korean Airlines is simply the best!"
Cons: "There wasn't anything that I didn't like."
Pros: "Staff are first class....efficient, polite...anxious to please. very well organized flight."
Cons: "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"
Pros: "We were thrilled to be upgraded to business class for this long flight. Korean Air does it up proper., and I managed 5 hours of sleep en route. The food and cabin crew were excellent. It was tough to return to the economy class for our onward flight."
Pros: "I am giving my flight from Seoul to Bangkok 5 stars because the crew were just lovely. They were kind, attentive and ( shock) seemed to want to be on the flight. Too often nowadays it seems as if we( the paying customer) are nothing but a huge annoyance to the flight crew for daring to sk for a blanket, need a drink or to have to use the facilities. We had a screaming child in the row ahead most of the flight and one of the flightees went so far as to walk the toddler in her arms around the plane to help smooth her. The food reminded me of airlines meals years ago with a served roll and butter, main course ( beef with potatoes and veggies) , a tofu and soy sauce side and ice cream for dessert- no plastic silver wear here, proper solid stainless. Lots of juice and water on offer all flight and beer, wine etc with meal. American carriers should take a leaf out of this airline's book!"
Cons: "Seats are cramped but manageable."
Pros: "Lots of entertainment options and nice crew."
Cons: "Food made my partner nauseous."
Pros: "It was all good. Really no complaints."
Pros: "So very accommodating and friendly. The standard for customer service."
Cons: "I have to wait for my next flight about 8 hours ."
Pros: "Nice people, great food and service, no issues."
Pros: "I was late for my boarding to due to incoming flight was late but they waited when they didn't have to and accommodating to my needs"
Cons: "Did get my luggage with me when I landed in Chicago due to my incoming flight was late"
Pros: "Had a row to myself, crew was extremely attentive. Due to a lack of passengers, the crew was even able to anticipate many of our needs before we voiced them."
Cons: "My first headphones didn't work and the pull out tray in my row had a bit of left over food crusted on to it."
Pros: "Comport and fast"
Cons: "The flight was very full, but overall; good service and on-time performance!!"
Pros: "Respectful crew"
Pros: "saet food and cabin crew"
Pros: "Great services. Seat was good."
Cons: "The queue to board could be better."
Pros: "I'll give a more complete and less-biased review if I get it back!"
Pros: "Leg room. Food was pretty good all things considered"
Cons: "not enough movie choices. Flight delayed 30 minutes, had to deplane on tarmac & ride shuttle bus to terminal, waited 30 minutes for luggage causing passengers from another flight arriving later to get taxis first so had to wait another 30 minutes for available taxis."
Pros: "the service"
Cons: "the food and entertainment system"
Pros: "on-plane flight operation is very good"
Cons: "back-office support is very poor. for example they sent me an email before the departure date in Korean only."
Pros: "Great crew and food on-board"
Cons: "Boarding process was disorganized"
Pros: "Flight attendants were very friendly, greeted everyone with smiles. They seem to accommodate most requests, just be polite! There were a few people on my flight that were not the most friendly to them, but the attendants still tried to help as much as they could. Food is pretty good. I mean, don't be expecting a 5 star meal, it's still airplane food... International flight so I got 2 free checked bags, which was really nice."
Cons: "It's a small thing but the Chinese and Japanese movies only have Korean subtitles, it'd be nice if they had English too. Deplaning - the only exit is from the front of the plane, so it takes a while because there's 70-something rows of passengers."
Cons: "This was better just that seat width was really narrow.too uncomfortable."
Cons: "Delayed and stuck inside of air plane for 3 hrs."
Pros: "Our flight is only Incheon to Narita and later that night our final destination is LAX. I have checked in to Singapore Airlines the day before our flight. While checking in at the Incheon airport, the ground attendant ask me for my final destination. After a few minutes, shw mentioned that our baggage will be picked up at LAX. I was so relieved since this trip was 3 weeks with 3 50lbs luggage and 2 10 lb backpacks. I imagined going to Japanese Immigration again and explaining the reason for the entry. Because of this our layover is seamless. Star Alliance made it so easy for us to take their airlines anytime. Kudos to Star Alliance. Oh, the legroom is roomy for Economy! Nothing can compare with their airbus. I am only 5foot1inch and its like having a lounging chair. My husband whose 5’10” is happy with the space. Thanks for thinking of your passengers!"
Cons: "It is minor thing only. Their headphones does not work. Which is not an issue since I always bring headphones and buds for our long haul flights!"
Pros: "Service of the airline crew"
Cons: "Food & not enough movies"
Pros: "We liked the service and food and had plenty of space since the flight was half empty."
Cons: "Flight was 50 minutes late leaving Seattle because Asiana was waiting for a connecting flight. We still made our connection in Seoul so no problem."
Cons: "I didnt get the right seat that i chose when I purchased the ticket"
Cons: "Nothing. Our experience is very satisfactory"
Pros: "Everything! From the comfortable pods in business class to the excellent wines and food, it was more like 1st class.!"
Pros: "I like their attentiveness to service. Very efficient and hospitable comes to mind of these highly professional flight crew. From checking in my baggage to getting settled in before take off, meal and beverage service, and to ensuring overall comfort for we the passengers."
Cons: "Just the rudeness of some of my fellow passengers. Otherwise a great flight."
Pros: "Requested an aisle seat and granted upon check in. Flight crews are young, nice and friendly. Food are delicious."
Pros: "Food is good"
Cons: "Not enough movies/TV screen angle is not good when seat in front is reclined all the way."
Pros: "Everything went smoothly from check in to boarding. Flight was on time. Flight Attendants were very friendly and one of the best I’ve had the pleasure of flying with. Leg room was adequate."
Cons: "Seats are not designed for comfort on long flights. Used airline pillow to provide additional cushioning."
Pros: "The large leg space/room!"
Cons: "The food was limited and it's actually not that good."
Pros: "I liked everything about the airlines, the flight attendants are so respectful and kind. They go out of their way to help the packager get comfortable and settle in there seat before and after take off. I have been a member with Asian Airlines for 6 years and won't change airlines for nothing even if I have to pay a little extra for great service."
Cons: "I have no complaints with this Asian Airlines."
Pros: "The crew on the flight were so warm and wonderful. Flying with Asiana is always wonderful!"
Pros: "Service was very good, spoke English and the inflight entertainment was very good"
Pros: "Newest Airline A380 Friendly, kindly crew"
Pros: "Service is very polite. Attendants are some of the nicest I've ever met, though their English (and PA announcements, etc) will be a bit hard to understand unless you're used to communicating with folks for whom English is a second language. They're also all softspoken, which is very soothing, but even harder to understand what they're saying! Seats are also BIG and have a great recline (seat and seat back) on the Airbus. Flying on a daytime departure from NYC to ICN I had a lot of empty seats to stretch out on and it was pretty quiet for a long flight to Asia."
Cons: "Seats are HARD! I'm not sure how you even make a hard airplane seat but they've figured it out on the Airbus for sure. The solution: get a second pillow to use as a seat cushion. Solves the problem. Also, the "upgrade" to the bulkhead seat is only good if you have a baby in a carrier or really long legs. If you like having your bags near you, or want to keep stuff at your feet to work on, or like to raise the arm between seats, or have a tray table and pocket in front of you... you won't have any of those in the bulkhead upgrade seat. And the phone customer support simply doesn't know enough English to explain these things properly. Fortunately someone else was happy to switch with me. Lastly, they really don't understand that special meals do not need to lack in flavor. Non-Lactose Meals are super boring in flavor - and there was no reason at all not to serve the bulgogi or spicy pork dishes for the NLML! They seemed surprised when I asked to switch it, which suggests to me that the attendants don't even know what 'non-lactose' means, though they were very sweet about confirming and delivering me my special (bland) meals. But asking for a packet of gochujang solves that problem!"
Pros: "Nice plane very smooth new"
Cons: "Limited movies selection Staff does not smile much"
Pros: "Great crew and great service"
Cons: "Seating was very cramped"
Pros: "Most comfortable seats we've ever experienced on an airplane. Quality entertainment, helpful and kind staff"
Pros: "No tv, no complimentary water no food no nothing The poorest experience ever"
Cons: "This company shouldn't be legally running It's a gigantic scam Didn't even know such a airline even existed"
Pros: "The crew was fantastic as always."
Cons: "It seemed like the air conditioning wasn't working so the flight was really warm and uncomfortable. I was trying to fan myself with the emergency exit handout. Also, the tv screens were really small, old, and didn't have a very good selection of movies."
Pros: "The crew was professional, boarding was smooth, and service overall was great. Its why i continue to fly with this airline"
Cons: "Im sure it has nothing to do with the flight crew but i would love for my flights to actually arrive on time (+/- 10 mins) this 30-45 min delay on the runway is getting old (normally leaving from NRT)"
Pros: "Flight was great, food was what you'd expect but above average if you have no expectations. Crew was nice and entertainment had a wide selection of recent movies. Comfort was ok and complimentary blankets could be requested."
Cons: "Only issue I had was the person siting next to me putting their elbows and feet into my portion of the seat. Asked her to move and she complained. This is an expected attitude if you fly anywhere with mainland Chinese passengers . If escalated it would result in her screaming and complaining. But it is an Asian airline and I can't control the passenger who choose to fly so I can't complain too much. Still would recommend to friends."
Pros: "I was the only one in my row."
Cons: "Changed flight without notifying. 27hr Stand By. 4hr layover in Korea. Stuartess had attitudes. Still have 11hr flight to LAX"
Pros: "I like the flight crew Filipina very helpful and one Korean Lady help me pulled my luggage over headed."
Cons: "Delayed Flight but it's ok. My connection flight at night time anyway."
Pros: "I liked the flight attendants, and speediness of the flight after we took off. The seats were older but comfortable."
Cons: "Two sets of crying babies in front row seats didn't help things."
Pros: "Asiana airline service was great. Attendants were so kind and gentle."
Pros: "Good food, polite crew, efficient and flexible with baggage."
Cons: "All of our 4 Asiana flights left late and arrived late, making us miss one connection on the way to Japan. We luckily allowed a lot of extra time going home because our flight was more than an hour late again."
Cons: "The crew only came around with water every 3 hours or so. This is unacceptable on a long flight."
Pros: "Comfortable flight"
Pros: "Crew was efficient."
Cons: "Seats on the small side."
Pros: "Crew very polite and nice."
Cons: "Plane was too hot, very uncomfortable. Entertainment was very limited."
Pros: "the price was so affordable and the service wa great!"
Pros: "I found the seats to be very comfortable"
Cons: "Touch screens don’t work very well."
Pros: "Crew are okay. Lucky, there wasn’t that many people on the plane."
Cons: "Rest room need clean more and food wasn’t that good."
Pros: "seat upgrade"
Cons: "food quality"
Pros: "The food was good."
Cons: "Could have usb outlets for devices. Connecting flight could have arrived on time. Airline don’t lose your luggage."
Cons: "The seats had a foot rest that, when not used, keeps hitting your shins and reduce the already narrow leg room."
Pros: "Great food"
Cons: "Staff were nice but not friendly. Poor entertainment choices. Chairs were average comfort, could have been better. Worst part was that in a fourteen hour flight they only des us twice. First time I’ve gotten off an international flight hungry. And very limited wine. Only available once or twice during the flight"
Cons: "I’ve never been on a long haul flight and perspired through my short the entire 14 hours. Hot and stuffy... not great!"
Pros: "For a long and filled flight it was comfortable"
Cons: "Stewardess was somewhat rude and uncaring"
Pros: "Service, food, entertainment, flight experience"
Pros: "Crew was helpful and polite"
Cons: "Food was terrible compared to other airlines in the region and the entertainment options were limited."
Pros: "Free booze."
Cons: "Temperature was too hot, food was bad, excessive flight notifications kept me awake and the landing preparatipn started an hour before landing. The landing was extremely rough and unsafe."
Cons: "I didn’t like the fact how our flight was late ( air China flight 818) it took off a hour late which made us almost miss our flight from Beijing . Our luggage was lost .. there’s no way our luggage could’ve got lost if it took the airlines a hour additionally to depart ."
Cons: "One of the suitcases was completely wet. One more suitcase ripped, we only noticed once we got to the airport, and when we called the customer service, they said to go back to the airport. The service was really terrible, the staff was really rude."
Pros: "Well..I had seat to sit on"
Cons: "Horrible food..imagine 14 hrs flight with no good food"
Pros: "I like the food. The trip overall very nice"
Cons: "Nothing I don’t like. So far we’ll regarded except in China they don’t speak good English"
Cons: "FLIGHT DELAY FROM USA TO BEIJING AND BEIJING TO HCM."
Pros: "Friendly staff, great price"
Cons: "No Wi-Fi on plane"
Pros: "Level of Service"
Pros: "Smooth, right on time, good food."
Cons: "Our luggage was delayed and we didn't have clean clothes for the first day."
Pros: "Great service"
Cons: "Luggage did not arrive for 2 days from Beijing"
Pros: "Enjoyed all that I’ve come to expect from air travel for the most part- in headrest entertainment (movies/games/flight track), decently good food (two full meals in the 14 hr trip), and pleasant crew with timely departure and arrival."
Cons: "The seat cushion is a bit hard after extended seating, with a few bumps that show themselves over time. Not terrible though, but definitely could be packed to be more comfortable for the longer hauls."
Pros: "boarding on time! departing on time! ..."
Cons: "no free Christmas gift"
Pros: "The service is overall good"
Cons: "The booking with Air China and flying with United is confusing."
Cons: "Bad audio quality on entertainment system. Poor communication and food service. No way to call airlines beforehand for arranging special meal."
Pros: "Selection of entertainment. Regular beverage service. Nice staff."
Cons: "Food selection."
Pros: "I have flown with Air China before and had a bad experience. They are improving everything from customer service to in-flight amenities. Transfers in Beijing are still a problem with zero efficiency."
Cons: "They don't honor seat selection when booking but attendant at gate helped and was very understanding."
Pros: "They overcharged, customer support unreliable and bad service!"
Cons: "They overcharged, customer support unreliable and bad service!"
Pros: "The flight attendants were great, stylish and they took their job seriously. The food was good compared to other airlines. Overall we had a very goos experience."
Pros: "Timeliness of the flight, good decent meals and most important, best and cheapest fare."
Cons: "No leg room, crappy toilets, rush between changing flights, as there was very little changing time"
Cons: "very inconvinient"
Pros: "Nice plane"
Cons: "Constant and substantial changes to their schedule, Ticketing gave me wrong seat, Flight attendant argued about seating for a Long time and then gave me the seat that I requested. Food was absolutely terrible ! Beijing airport was very dirty and disorganized Will not fly with them again – too many problems."
Pros: "I like it most that we don’t need to get the luggage out in Beijing or get the boarding pass again in Beijing. It’s very convenient."
Cons: "There was a delay of the connection flight and for half an hour, we were told flight time is TBD. I’d expect at least an estimate of the new boarding time."
Pros: "They took good care of me even when I got to drunk"
Cons: "The flight was way too long but there's nothing they could do about that lol"
Pros: "Fare was low."
Cons: "They delayed the flight almost two hours to wait for other people to make the connection. We had stickers put on our shoulders to indicate that we were in a short time window, but it seems that those were badges for us to be taken advantage of by hawkers with mobile carts to pick us up outside security, take us to our gate and then demand cash."
Pros: "Food, blanket, movies on board"
Cons: "The layover was too short and I had to run to my transfer. I wish crew would have let people with short layovers off first"
Cons: "It took 30 minutes to take a bus from where we were parked to the terminal another 40 minutes to get through security when we finally made it to the next gate to connecting flight they had closed the gate. After all the work to get a temporary visa so we could get our bags and check back in our next flight was with Philippine airlines"
Cons: "Food was bland. Very limited flight entertainment selection. Flight attendants are extremely rude."
Pros: "I didn't like anything."
Cons: "The plane crew was not pleasant. The food was not fresh nor was there enough of it. The staff for Air China at the gate were rude and I was racially profiled and forced to go through a search in which my waist was wiped down, my shoes and wrists. My bags were emptied and this was as I was walking to board the actual plane."
Cons: "The food and drinks are limited from all flights. Due to the limitation on the carry-on luggage, I had to place my camera batteries and other stuffs to the check-in luggage at the check in counter in Washington DC. The Chinese custom in Beijing took them all. They are normally just take the battery charger, but not the camera batteries. These are expensive items and not conviniece at all to customer."
Pros: "Loved the wide seats and space between seats. Staff service was impeccable."
Cons: "My TV screen was not functioning well."
Pros: "Airline staff"
Cons: "Delayed flights (2 legs, 4 hours) and mishandled luggage"
Pros: "I liked the selection of movies."
Cons: "I didn't like that the staff didn't know English that well, they only had Pepsi,spirt,oj, apple juice. No cranberry juices, no ginger ale, no liquor. I didn't like the staff touching me.You can use your words to politely get peoples attention. I didn't like that our flight was 3 hours late in Beijing and no one had an answer of why or how long. The only information was for us to get another flight in the morning or to just wait for 10hours or a few days. What kind of customer service is that! Food was terrible!!!!!!"
Cons: "Poor customer service and flight delays"
Cons: "Cancelled a week before flight. No one pickup phone to rebooking."
Pros: "The flight was pretty good and courteous. And boarding was pretty average."
Cons: "I hate the fact that I can't use my phone for entertainment even when it's on airplane mode. I have the wifi off and airplane mode on and I still can't use it."
Pros: "It was on time and relatively cheap. Grateful for nonstop itinerary. Love the interactive map available to see flight over the pole."
Cons: "Food poor. Breakfast was same as dinner...rice and not good tasting chicken in a gravy. No other snacks or meals in a 14 hour flight. I departed hungry. Very few movie selections for Westerners. Cold air in cabin made me pull my blanket over my head to stay warm, despite wearing a jacket."
Pros: "All our luggage was at the end with us, nothing missing"
Cons: "The weather delay was not fault of the airline."