Pros: "The staff was very friendly was nice trip"
Cons: "The food was not great"
Pros: "Crew was good"
Cons: "Tvs don’t work. Uncomfortable seats"
Pros: "Amazing staff"
Cons: "Uncomfortable seats and poor entertainment systems"
Cons: "All the food was terrible breakfast lunch and dinner I was sick from eating chicken I started vomiting as soon as I was on my way home , please serve better food , food tastes like factory junk , please offer cold drink and cold water or least ask if you would like ice, all the cups for the beverages was small, seating was very uncomfortable not enough room especially if you sitting next to a large person they kept elbow me and taking up my seating , I was so miserable on a 16 hours flight on Qatar to LAX , very bad experience , please do better, also staff was not friendly"
Pros: "New plane and Q suite was excellent"
Cons: "The AVML selection could be better"
Pros: "Everything was great ,On time , comfortable seeds, Crew were very nice , boarding was quick Thank you Qatar Airways"
Pros: "the staff were friendly and accomplished good travel nothing was too much for them."
Pros: "Same as earlier flight"
Pros: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Cons: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Cons: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."
Pros: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Cons: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."
Pros: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Cons: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."
Pros: "Food crew and entertainment were all good thanks"
Cons: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"
Pros: "Flight duration was short"
Cons: "Nothing in particular"
Cons: "The online check in system was down so we all had to line up to check in."
Pros: "Complimentary upgrade to business class."
Pros: "Crew were helpful and not interefering in long flight"
Cons: "Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight."
Pros: "the flight was comfortable"
Cons: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"
Pros: "Excellent crew who were warm and attentive. Wide range of entertainment options."
Cons: "Food was disappointing. No western option despite it being a London bound flight."
Pros: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Cons: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."
Pros: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Cons: "The Oryx system lackedmin recent movies ....that's the only complaint"
Pros: "Over all it was a good experience"
Cons: "IEvery thing was fine."
Pros: "The was very hospitalty"
Cons: "Every thing was amazing"
Pros: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Cons: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."
Pros: "Generally ok but not as good as other Middle East carriers"
Cons: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"
Pros: "Quick boarding/ friendly ground staff as well as the cabin crew! Food was great(even though I don't normally eat plane food) but I enjoyed their meals! Plenty of leg room with the seat compared to other airlines I have flown with! Free wifi on certain planes(even though for 15 mins, better than nothing!)"
Cons: "Could have a bit more choice of movies but wasn't bad"
Pros: "I can understand what kind of flight it was because it was a small plane"
Cons: "Bad smells and an old plane i hope you will change the plane to another better one"
Pros: "a wonderful experience to travel with Qatar airways, recommended for others as well."
Pros: "Seat and space"
Cons: "Food was pathetic."
Pros: "Spacious single seat Plenty of handy storage Pajamas provided Quiet cabin Great service Lounge wonderful as ever Not woken until last minute"
Cons: "Boarding a bit haphazard"
Cons: "Cabin temperature in my section was slight hot and was uncomfortable until we complained to the supervisor. Steward spilt food on the floor next to our seat"
Pros: "I travel from Sydney to Europe (UK and Greece) regularly. My experience with Qatar airways was fantastic: I highly recommend it. First of all, the travelling hours are a bit shorter (compared to travelling via Singapore or Hong Kong) probably because of the geography of the cities/connections and the corresponding flight times between Athens-Doha-Sydney. The aircraft was exceptional (I believe it was Airbus A380). It was a double-deck, wide-body and four-engine jet airliner. Cabin and economy class seats were very comfortable and more spacious compared to other aircraft. There was minimal turbulence, which is partially due to the type of aircraft: at least this is my understanding. The aircraft also had wi-fi (complimentary for the first 15 min) and one was allowed to use the mobile phone during the flight (except during take off and landing times). The flight attendants were absolutely amazing. Also, the crew was very understanding and friendly with children. Food was also excellent and in good portions. Overall there was high tech aircraft, excellent service and no delays. I will choose it again in the future."
Cons: "On the downside, I had a problem with my entertainment device during the whole flight: there was no sound, so I was not really able to watch any movies/TV.. The flight attendants tried to sort it out, but it was not possible. They kindly brought complimentary magazines and drinks/snacks, however it would have been much preferable if I could watch a movie or if free wi-fi was offered for the whole flight, as compensation.. My understanding is that this was not an option, due to problems providing free password..."
Pros: "it makes my trip wonderful. Thanks quatar airlines and kayak"
Pros: "the comfort of the flight was very good."
Cons: "there could have been a little bit bigger portion of food."
Cons: "Only 1 meal on a six hr flight was stingy. - not even snacks. Unfriendly staff. No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft."
Pros: "The entire experience from booking, to checking-in, to the actual experience on board the flight were so smooth, I thought it was too good to be true. Turbulence usually makes me nervous, but I barely felt it on this flight. Finally and most importantly, on such a long-haul flight, the entertainment options were amazing,"
Cons: "The food and the Duty Free shopping selection could improve a little bit."
Cons: "Chairs very stiff, tight smpace"
Pros: "Everything. The service, the staff, the comfort. It was just a pleasure flying with Qatar"
Pros: "Attentive service"
Cons: "The waiting room in Qatar airport was freezing! So many cold people who were not properly attired as you don't expect arctic conditions at 1am!"
Pros: "Everything...quick board,friendly crew,nice flight, good food, in flight entertainment was good....just a really nice airline to go with"
Pros: "The crew are friendly and polite, which mitigates the negative stuff on the right to some extent."
Cons: "It's an older plane on this route, which feels comparatively tired; it has the old lean-back seats, which are a bit less comfortable than the newer lean-back, slide-forward ones. The entertainment system is older, so you lose leg-room in aisle seats, and there is less on offer. And because the flight was completely full, you do feel very restricted (not QR's fault, but a function of narrow seats)."
Pros: "Leaving Doha was excellent"
Cons: "Took forever to get out of emigrations, we landed at different terminal and had to get train over. coming back the flight was delayed and it was just nutts trying with everyone trying to get on board."
Pros: "King Hamad Airport is more comfortable and convenient than its Dubai equivalent. Staff were courteous."
Cons: "Dreamliner has very narrow chairs. I was uncomfortable in both directions. The toilets also seem to leak or splash water on the floor. Not a nice airplane."
Cons: "Entertainment system did not work sometimes and the touchscreen was difficult to use."
Cons: "There wasn’t any entertainment on this flight though which made the time a little difficult to pass..."
Pros: "Great flight....enjoyed it thoroughly....."
Cons: "Caboj crew were unfriendly and bordering on being rude. The basic rule of any service is to smile but when you've cabin staff whi look grumpy on a 7h flight that speaks of poor training of cabin staff. Etihad needs to do much better to retain customers on this hot segment."
Cons: "Train staff to be more responsive to customersn need"
Pros: "Crew and hospitality"
Pros: "Boarding was quick and professional. Service was excellent and entertainment was varied with movies, shows and games with accompanying head phones."
Cons: "The foot rest in business class didn’t work, but the seat still reclined and was comfortable."
Pros: "Good price. Long flights were not at all crowded. US preclearance in Abu Dhabi."
Cons: "Entertainment. Food was so-so."
Pros: "Used their larger A380 plane Good boarding and inflight service"
Pros: "pretty simple flight, not too packed so I could spread out a bit, slept like a baby really -- super safe flight, I love that"
Cons: "the food, as mentioned above -- meh, you guys are better than the others but still, not so great"
Pros: "Shoud be treated good meal in flight."
Pros: "The flight itself was good when it eventually left."
Cons: "Boarding was chaotic. There was another Virgin flight leaving Launceston at the same time so the lounge was very busy. Our flight was late while the other was on time and there were no announcements that our flight was delayed. The screen over the gate also did not show our flight details at any stage, even when it eventually boarded.. I'm familiar with Launceston airport so it was okay, but for someone not familiar, especially an international visitor, it would have been confusing as to which flight was which especially as no announcement or visual display was given that our flight was running late."
Pros: "The movies were okay."
Cons: "The fellow traveller next to me was a large man who unfortunately spilled over onto me, either his legs pushed mine away or his arms covered mine underneath his. Then as it was a night flight, he fell asleep and snored in my ear - I didn't get any sleep at all. All in all it wasn't a nice experience."
Cons: "Delayed by 2.5hrs in Abu Dhabi due maintenance....better to find it on the ground than in the air, I guess!"
Pros: "They didn't let me n my sister fly. Plus they took 3 hours to give our bags back."
Cons: "The attitude of the airline n everyone was poor. No help nothing from anyone."
Cons: "they asked me to check-in my carry on (which i am always able to take with me, and which i was able to take with me on the first leg of even this journey). it came as a surprise and i was in a flux, Thank God I had my passport in my pocket or it would have turned into a nightmare (I keep my stuff e.g. jacket, wallet, etc in my carry on)"
Cons: "Food is terrible and they always run short of food."
Pros: "first class service. Extra blanket, mealtime is anytime, seats recluned fully"
Cons: "no first class kit with socks. My feet get cold on the plane and the socks would have helped"
Cons: "The seats never recline. All the 4 leg seats had reclining ossue"
Cons: "Flight was delayed for around an hour, without any prior notice."
Pros: "Again, excellent flight crew."
Cons: "Nothing to dislike."
Cons: "Leg room not good"
Pros: "My flight from hyd to auh was delayed and because if that missed connecting flight from auh to LAX. I am now rerouted auh to JFK to LAX. Right now I am in JFK and ny connecting. Flight is delayed by 1 hr 30 mins."
Cons: "Etihad Crew is unprofessional and do not know how to handle passengers when flights are delayed"
Pros: "The neatness and entertainment system"
Cons: "The food"
Pros: "Every thing is perfect"
Pros: "on time & Friendly hosts."
Cons: "I paid for extra space seats & what I get is seats smaller thane some of the regular economy seats, Entertainment earphone was bad effect voice quality, food was tastles."
Pros: "I didn't like anything"
Cons: "My bags didn't make it. I had to sit away from my husband as someone had sat in his seat and clearly wasn't going to move. You now have to pay to get an exit row like budget airlines and I had to go two days without my bag. Total nightmare. Then I couldn't recheck in to change seAts online. Food was disgusting."
Pros: "A380 is great."
Cons: "The food was not so good."
Pros: "We boarded etihad for the first time and the experience was not good at all. Have two major complaints. The boarding area was very strict with the carry on laggage items size. My wife and I have the carry on bags, with which we boarded multiple domestic and international flights and never got a complaint from any carrier, but to my surprise, etihad staff mentioned that my bang is over sized in length and width and I need to check in. And second complaint is on Food. We selected Hindu meal, and the food was not good in taste and the options as well. We felt Air India, Qatar, emirates, Cathe Pacefic etc were better comparatively than Etihad. Staff were all good and supportive all the time."
Cons: "Food Boarding"
Pros: "On time departure and arrival"
Cons: "Very clean inside and bathroom , EY could provide training to the hostage"
Pros: "Beware of the etihad airport crew at Abu Dhabi. They are extremely inept. The gate agent lost my ID card needed to gain entry into a third country. Not only I had to miss my connecting fight from Abu Dhabi, was never put on another flight, but etihad also cancelled my return portion of the ticket all due to a mistake by their gate agent."
Cons: "Beware of their scamming ways by cancelling my return ticket due to their mistake...ripoff...avoid using etihad and any othermiddle eastern airlines, their planes are ok but their customer service is the worst in the world"
Pros: "Didnt make it. Neither did they give me an alternative to the flight."
Pros: "The crew were friendly and helpful. The airplane was spacious."
Cons: "My luggage is lost. I have to wait for 3 days for it to get to my final destination. That is very upsetting."
Pros: "Flight was on time and even landed to JFK an hour early. Flight was not full. Hence, enjoyed free vacant seats to lay down. Landing was nice and smooth"
Cons: "Food was horrible. No desert provided. Juice was not natural. It was sugar added juices. USB port was not working to charge my smart phone."
Pros: "It Was a beautiful expiren ce"
Pros: "Overall everything was excellent"
Pros: "Staff were great."
Cons: "They ran out of toilet paper 3/4 in. Disgusting."
Pros: "The crew was wonderful, as was the food and the aircraft itself. No complaints."
Cons: "I wish there had been more movie options."
Cons: "The fact that I had a layover of 22 hours and they didn't provide us with a room."
Pros: "Great cabin crew."
Cons: "Severely banged piece of large luggage to the point the handle doesn't even close. Noisy children, and such a filled flight that staff was having a hard time attending to needs of all passengers. Food areas were smelly as were toilets towards end of flight."
Cons: "we had a layover for about 7 hours. The airport was cold. But the departure lounge was extremely cold, very uncomfortable. Even wearing a hooded jacket, I was very cold and my hands were numb. And we waited about 3 hours in the departure area."
Cons: "appriciate co operative atitute of ground staff and crew"
Pros: "I got sick, and I felt faint and and nauseous. When I told a member of the crew, he took me back to the galley and let me lie with oxygen until I felt better. The rest of the crew continued to check on me the rest of the flight."
Pros: "Flight got deleted, no intertaimente, no food or snacks. Maybe because is a very short flight ?"
Cons: "The attitude of the staff on the time of boarding in."
Pros: "Great Headrest Neck Pillow Comfy Headphones Large Toilets"
Pros: "Service was competent and I commend the stewards and stewardesses for making the best of a poor situation"
Cons: "Seats are narrow and leg room is tiny. I am likely not alone in saying that I would pay a little extra for my ticket if all our seats were a bit more roomy and leg room a bit wider. And I am not talking about just your upgrades - I detest such a la carte pricing that only make money for the company without considering comfort for the customers."
Pros: "The plane was not fully booked."
Cons: "The food"
Cons: "this does not necessarily reflect in the airline, other than the fact the staff could really not do anything for me in Abu dhabi: the eithad staff handed me an email and told me i had to inform them that way. no designated lost and found, the local police were utterly unhelpful"
Pros: "Boarding - very good organizing, quick, no need to stay in line. Entertainment-super! great movies, music, exellent choise!"
Cons: "Comfort - ok in overall but it could be a little bit more place for legs, short space between seat in a front. Not for somebody tall. And it is really hard to go through seats and other passengers when you want to go to the bathroom... Crew - ok, but almost not smiling and it seems sometimes like it is hard for them to bring another cup of coffee or tea..."
Pros: "Everything was good"
Pros: "Every think was a range and serve nicely"
Cons: "Arriving time"
Pros: "Nothing to like, seats are cramped and worn out."
Cons: "No subtitles or closed captioning on movies or TV programs"
Cons: "The flight to Muscat was great — the flight from Muscat to Bangalore sucked!"
Cons: "Asked for water 2 x with none ever brought"
Pros: "The seats were comfortable and spacious"
Pros: "That it was a direct flight"
Cons: "Turn on A/C of plane upon boarding (it is the only airline where the A/C is turned on after the aircraft detaches from gate, even budget airlines in have A/C on when boarding) Improve entertainment (more movies / better selection up to date) Increase seating space Improve food options and quality"
Cons: "Air craft very small was full with passengers ac was not good before takeoff. No baggage arrived to lahore i am really depressed due to baggage .please help to find baggae"
Cons: "I slept most of flight, boarding was okay."
Cons: "Again entertainment system was horrible with flickering screens"
Cons: "Business class should hv full flat beds"
Pros: "Seats were superb. Competitive price"
Pros: "The entertainment kept the kids happy"
Cons: "The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm"
Cons: "To begin with they checked our boarding pass a minimum of 7 times, it makes one feel like they are in the wrong place. Secondly the seats offer leg room as an LCC, but charging non LCC money for them. Overall poor airline, staff wasn’t kind at all."
Pros: "in flight entertainment was really good"
Cons: "checkin luggage was terrible with more than half an hour wait although web checkin was already made"
Pros: "Got 3 seats so I could sleep"
Cons: "everything ok"
Cons: "The while tip was so bad"
Pros: "entertainment, good movie choices"
Cons: "here is where they get you, yes, super cheap flight and 2 checked bags included, but you are only allowed 15kg a bag! you have to buy 20kg bags!"
Pros: "Loved all of it. Zero complaints"
Cons: "No comment"
Pros: "Uncomfortable seats , poor food category, bottled water supply was minimal, staff needs to improve on language, boarding was very stampeded baora"
Cons: "Boarding was not comfortable, felt like you being pushed like animals"
Cons: "Space of between the seat roll is quite small."
Cons: "First time in my life that the airplane food was cold. There also was no in flight entertainment."
Pros: "It was only a short trip from Doha to Muscat to Dubai but it went very well. The flights were on time, the plane was comfortable and the staff were very helpful."
Cons: "My only concern was that unless I caught the 4.00 pm flight I had to wait until the 7.30 pm (4 hour layover) or 9.30 pm (2 hour layover) flights from Doha both of which do not get to Dubai until 3.30 am. I could not catch the 4.00 pm as it was a work day. The flight timings are not good."
Pros: "Roomy business class"
Pros: "It was a smooth journey"
Cons: "It was overall a good experience. Nothing negative to say."
Pros: "Decent entertainment system and choices."
Cons: "Poor quality headphones - jacks are often messed up make sure you have your own. Got food poisoning on Muscat to Paris flight - other than that the food tended to be quite bland. Need to give out more water on flight to combat dehydration as well. Stopping in Muscat's terminal was like a time warp back to a 1970s mall. Also no direct connection to terminal, planes park out on tarmac and take people on 1 km bus ride to connect to terminal. Legroom was pretty tight but not horrid Never thought I would be as happy to get back to Manila!"
Pros: "Good aircraft from Muscat to Bangkok"
Cons: "The food was really sad"
Cons: "My return journey was also not accepted and forced to book another ticket at Zurich airport which is unfair Please check with airlines and reimburse my money I will send all details in due course Please call or contact me on top priority."
Pros: "Every thing was as per as mentioned g"
Cons: "So far good experience"
Pros: "Excelleng servive"
Pros: "Service was sufficient."
Cons: "We were told our luggage will be on the ramp but we had to wait at the luggage carousel. Our landing was very rough and alarming."
Cons: "Very delayed. Would not put us on a direct flight."
Cons: "1. Waiting in a closed doors transfer bus w/o AC 15+ min just in front of the plane because it wasn't ready for the passengers. (Unaceptable) 2. Flight attendant unable to pick an organized trashbag politely given to her(unaceptable) ; next time all trash will be left in the seat like all passengers do."
Pros: "The aircrafts are good and comfortable, food is acceptable and air crew is curtious"
Cons: "The tickets issued to us specified that we were allowed 2 pieces of checked luggage each piece max of 23 Kg. The check in staff refused to accept the baggage allowance as was shown in the ticket . They insisted that the agent issued the ticket wrongly and they will only allow 2 pieces weighing total 30 kg. It was embarrassing as we had brought luggage as per tickets issued. IF THE AGENT APPOINTED BY OMAN AIR HAD ISSUED A WRONG TICKET, IT IS THE PRINCIPAL WHO IS RESPONSIBLE WHICH IN THIS CASE IS OMAN AIR. IT WAS A BAD EXPERIENCE AND OMAN AIR HAS TO COMPENSATE. The entertainment screens did not work for quite some time."
Pros: "Okay legroom, a 787 Dreamliner really is an excellent airplane though so it made up for it. Entertainment options were excellent, easily kept me occupied throughout."
Cons: "Food wasn't great, but can't complain about the meat or veggie option."
Pros: "Not much"
Cons: "Less legroom than usual/expected. Crew was fine but wasn't too proactive and took quite a while to get things going regarding food/beverages."
Pros: "Staff trying to think of what we need before they ask for it. Impressive."
Cons: "All was fine"
Pros: "The price was great. Nothing not to like about my experience."
Cons: "Although they claimed to be affiliated to StarAlliance, they were not able to include my StarAlliance membership number."
Pros: "Other than the smile of the crew i did not like anything. It was late at night and old AC . I really liked the massage in the business lounge."
Cons: "Old AC no entertainment no usb to charge phon. Seat old with manual recline and don't recline fully. Kept us business messengers waiting in the bus more than 15 minutes because of one late passenger."
Pros: "The price was great and the service and planes were adequate for a relatively short flight."
Cons: "The seat was atrocious"
Cons: "The food The crew The seats"
Pros: "The plane was very comfortable and the crew was friendly."
Pros: "It was slightly better then walking.."
Cons: "Pretty much evevrything"
Pros: "A few select staff.. the rest was rather "meh" or less"
Cons: "Most of the staff were rather inpersonal.. the food is a joke, better off without it. Kind of an embarrassment for a national airline."
Pros: "The flight attendants and crew were amazing! The airline was top notch!"
Cons: "When I finally got thru customs I picked up my bag and it was all wet. Something that smelt like vinegar was spilt on it. Also when my friend who I was traveling with picked up her luggage the plastic was ripped off. That must be some rough handling they have because this was a hard plastic suitcase.. They need to treat the cargo a little less rough."
Cons: "Counter lady behavior"
Flight delayed ...... You ask for coffee or tea ... they don’t serve you. And it happens many time in different flights.
Cons: "Upgraded my ticket to Buisness class only to find out that I could have only 1 bag, so I was forced to pay for my second bag despite having a Buisness class ticket!"
Pros: "the food is good"
Cons: "the bathrooms need to be cleaned"
Pros: "No more Saudia. Worst customer service ever."
Pros: "Everything was okay, except they have really bad transition from the two flights in the airport . And suitcase was delivered to me the next day, and was opened and a bag of 230$ was stolen"
Cons: "Don't steal people’ stuff"
Pros: "Please contact me on +966502263227"
Pros: "Onboard services improved dramatically since last for same route ✅"
Cons: "At Islamabad airport they asked to show authority latter of the person who purchased the ticket. Islamabad Airport they always bother if you are traveling by Saudi airlines."
Cons: "Departure on time"
Pros: "The seat was comfortable"
Cons: "The food"
Pros: "Helpful crew, comfortable seat with good leg space, tasty food, affordable price."
Cons: "Same RUH-JFK like service in DAC-RUH, RUH-DAC, JED-DAC. Since most of the passengers in these routes are low income labors in middle east, sometimes crews don't treat everybody well."
Cons: "More movies to watch"
Pros: "Crew is very good but seat is not good.as alfursan Member ineed asil seat"
Cons: "Check in staff are very slowly"
Cons: "The flight from Manila to Jeddah was delayed 4 hours prior to departure, and then the connecting flight from Jeddah to Dubai was canceled. I was put on another flight, but my wait time for that connection was almost 6 hours."
Pros: "The Saudia crew were friendly as they have always been on my flights - regional in the Middle East. They are efficient and will help you out as much as possible"
Cons: "The airline overall is mediocre to good. The seat selection process is a joke. I was assigned a middle seat on the return trip along with my outbound seat selection. I had no idea I even had a seat selection as neither the app nor the site gave me any indication that I even had a seat."
Cons: "I’m not sure this airline has planes. The kiosk agent refused to issue a boarding pass. He insisted I needed a visa for a transit flight. They made me transfer my booking for another day and told me to go to the embassy for a visa. Then they didn’t issue the boarding pass for the replacement flight"
Cons: "Bags took one hour and a half to claim them"
Cons: "Delay, 2 times"
Pros: "CLOSE TO ENTRANCE"
Cons: "Changing the terminal and getting the luggage from domestic to international terminal. The saudi representative at the saudi airlines checkin counter was rude, looked as if he was prejudiced, told me the flight was full, while it was not. he could have given me a better seat."
Pros: "Quality and variety of entertainment, the food, the crew. Nice overnight accommodations."
Cons: "Someone smoked on both saudia flights and the crew did not say a word... Bathrooms were not kept up during the flight."
Pros: "Plane was very empty, service was amazing, brand new plane"
Cons: "Was great"
Pros: "Overall it was an ok night flight. language handling."
Cons: "Delays with taking off, arriving late. No entertainment."
Pros: "Very bad flight , didn’t like the plane, toilets were not cleaned , not much assisted and poor handling by the crew Sine most of the people were coughing, I felt like I was sitting in the hospital"
Cons: "I didn’t like the plane most of things were not cleaned and my headphones were broken the crew was not welcoming Pathetic service This was my first ever flight from Saudi airlines but I am very disappointed so next time will go on emirates"
Pros: "That I’m getting home"
Cons: "Everything- airport plane food"
Pros: "They upgrade me to be J class instead of Y class"
Cons: "Flight depart from Cairo too late I was checking in as J class but my bags arrived too late."
Cons: "The e-Ticket wasn’t bought. I had to stay at the airport for 2 hours and finally no ticket was issued. Very disappointed. It’s my last experience with you."
Pros: "Direct Flight"
Cons: "Late by an hour."
Cons: "It is a common practice for the flights to get a regular delay"
Cons: "Delay with no clear explanation or expected time. Poor Coordination."
Pros: "Clean , comfort , helpful"
Cons: "The flight was not on time . Been waited for for more than three hours late for no reason . Thank you"
Pros: "Newer Planes - comfortable seats"
Cons: "No understanding of nuts and associated nut allergies - especially life threatening ones. 1. Pistachios left in seat pockets (my daughter has life threatening allergies from pistachio) - we explained to the stewardesses and the pilot came to - his answer was "SO WHAT" 2. Brownies served as dessert have traces of peanuts (my son has life threatening peanut allergies) 3. Dates served with nuts"
Cons: "Food, service, entertainment n service was pathetic n I will not recommend Saudi Airlines from Riyadh to Pakistan"
Cons: "Airline boarding pass / check in counter behavior is unacceptable. They have very poor knowledge how to handle domestic to international flight passenger. Jeddah counter representative even don't know domestic and international terminal are different location in Ryadh; they even don't know passenger has to collect luggage and go to international terminal for final destination. As per Jeddah airlines counter supervisor, domestic and internation terminals are in same location whereas in reality we need to go with a bus. original flight was 4 hours connecting time but airlines changed to 2 hours. We are lucky that we don't missed our flight because we were 1 minutes late to close check in / collect boarding pass; as per counter representative. one of the biggest issue was as follows: when we went to Jeddah counter, we have requested for both boarding pass (Jeddah to Ryadh to JFK) including baggage to be collected to JFK; unfortunate duty supervisor behavior was unacceptable. He was very rood. He was repeating same word and telling "do you understand english" same word again and again with aggressive mood whereas he is very poor in english."
Pros: "Services was great, cordial staff"
Pros: "The food"
Cons: "Dirty rest room few houres before landing"
Pros: "The crew was very nice, TV monitors were nice and the plane ride was comfortable."
Cons: "No alcohol served on board (for those of you that like a night cap to sleep on the plane)"
Pros: "I feel good to travel with Saudi airlines, the departure and arrival is on time onboard the facilities provided is good, the crew is good"
Pros: "The cabin crew were the only bright spot on the whole flight. I give them credit for putting up with the rest of the crew and being helpful with all of my problems."
Cons: "Where to begin? First the flight was delayed by two hours, then I was put in a seat with a broken entertainment screen again (second time this has happened to me in two flights), asked to be moved to another seat that turned out to also have a broken screen but at least had more legroom. After landing the ground crew took nearly an hour to get bags off of the plane, thus ensuring that the delayed takeoff caused me to miss my connection. I was given no compensation or even an apology for the delays or the broken entertainment on the aircraft, just a typical Saudi grudging attitude about doing their jobs. Do not under any circumstances fly Saudia. I will happily pay double in the future to avoid them."
Pros: "Crew was very good and extremely helpful and efficient"
Cons: "Boarding was too slow due to multiple security checks Seats were worn out and very uncomfortable Entertainment system was not working"
Pros: "maybe the prayer area"
Cons: "no variety of the food. noisy cabinet. I feel not safe."
Cons: "The connection was in a different terminal and there was not enough time as the air europa was late and we had to deplane far and had to shuttle to the terminal"
Pros: "plan was on time in departed and arrive food was fine all services was good"
Pros: "The air plane going to Riyadh was very nice."
Cons: "When I was going back to jeddah, the air plane was awful."
Pros: "Every services are excellent."
Pros: "Seat spaces & fast check in."
Cons: "Not that good food & entertainment."
Cons: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."
Pros: "Almost everything"
Cons: "Entertainment wasn't up to date."