Find cheap flights from Hamburg to Alaska

Find cheap flights from Hamburg to Alaska

Round-trip
Economy
Hamburg (HAM)
Alaska
Wed 12/2
Wed 12/9
Any month
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Good to know

Low season

May Best time to beat the crowds with an average 7% drop in price.

High season

December Most popular time to fly with an average 35% increase in price.

Average price round-trip

$942 (avg. price over the last 2 weeks)

Good deal round-trip

$942 or less

Top tips for finding cheap flights to Alaska

  • High season is considered to be January, February and December. The cheapest month to fly to Alaska is January.

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Top 4 airlines serving Hamburg to Alaska

Scores according to KAYAK customer reviews

8.0
Virgin Atlantic
Overall score based on 1,567 reviews
8.2
Boarding
7.7
Comfort
8.5
Crew
8.0
Entertainment
7.7
Food
Airline reviews

Pros: "Crew are always top notch, free drinks are readily available and entertainment system is great."
Cons: "The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt."

Pros: "The crew"
Cons: "The screen"

Pros: "Seats comfortable. Food was good."

Pros: "Very friendly crew. The meals are good, nice variety. Hot food is hot."
Cons: "Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily."

Pros: "Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized"
Cons: "Checking in bags and printing boarding passes were long unorganized lines of people"

Pros: "Crew was great!"
Cons: "The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :("

Pros: "There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her."

Cons: "I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this."

Pros: "Great crew, comfortable and smooth flight"

Cons: "Unfortunately because the flight was delayed 2 times I was going to going to miss my connect flight to London. So I canceled my trip. I would appreciate a refund as I don’t understand what all the delays were about"

Pros: "Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy."
Cons: "Meals were very small but tasty. Movie options were random but enough to keep you occupied."

Pros: "Comfort, service food and entertainment. What more can you ask for."
Cons: "Nothing. ]"

Pros: "Food was delicious, consistent timely service and excellent entertainment options onboard. The flight was an hour early!"

Pros: "Movies. Meals. Wine. Freq"

Pros: "Amenities"
Cons: "Bed was incredibly uncomfortable in first class. It was like sleeping on the floor. People talking loudly in the bar late into the night, which made it even harder to sleep. Didn’t sleep a wink on this 10 hour flight."

Pros: "Service, meals, friendly and attentive FAs"

Pros: "Nothing"
Cons: "Everything incl customer service at the airport"

Pros: "Entertainment Meal service and quality"

Pros: "Our ticket was canceled apparently due to an error by the airline. Very unhappy about that. The airline couldn't care less."

Pros: "Staff was very friendly"
Cons: "Headphone jacks are costume, could not use my own."

Pros: "simple easy boarding. Jumbo 747 is always a nice experience."

Cons: "Flight was cancelled ."

Pros: "I like flying Virgin whether Australia or Atlantic!"
Cons: "Just a little bit more leg room."

Pros: "Seat is very comfortable"

Cons: "Service is super fast"

Pros: "We paid extra for more legroom and it was totally worth it."
Cons: "The regular seats were so lacking in leg room that I could not cross my legs, reach the floor to get my glasses when I dropped them, or even get my carry-on out. There is no way to get into the "brace for impact position" with arms over your head and head in your lap! This is really unsafe, not to mention really uncomfortable. The flight was long, so comfort would be nice! Our first flight was regular seats and I was pretty miserable and I am a slender woman 5'6". The extra 3" was great, and we had to pay more on the return trip. The FAA should be investigating seat size and safety on planes."

Cons: "Very small leg room"

Pros: "Choice of movies was good, but told the flight over was better. I flew another airline. Had no issue checking one bag in for free, but I think that is standard on an international flight."
Cons: "Entertainment systems take up foot/bag space underneath the seats. Was not able to get more than one glass of wine, even though I missed the first beverage service, that is my fault though, but I don't recall it being an issue getting a drink between services. Entertainment systems had contrast issues and it seemed like a lot of people 8 - 10 had issues since they were using iPads instead of the built in monitors. A lot of wear showing on the entertainment systems remotes."

Pros: "This is my new favorite airline. I loved the staff and all the amenities. I was so comfortable and the food choices were great. I felt like I was cared for and my comfort mattered."

Pros: "Food was good."
Cons: "Leg space was cramped. Parking was very far.food"

Pros: "The crew were excellent."
Cons: "Seats were ridiculously uncomfortable. The seat cushions were worn and had no padding. Very few movie, Show, music and game choices to choose from. The audio input didn't work in my seat. Major fail for a 13+ hour flight."

Pros: "Very comfortable and spacious seats, good air circulation and friendly crew."
Cons: "Food and wine selections were limited and only mediocre. We flew economy plus."

Pros: "Crew is well trained and efficient. Lounge food and service are excellent."
Cons: "Podlike seating in business class. Someone thought the zigzag a way of ensuring privacy. In fact you can't talk to your travel companion nor look out a window. Seats are either up or down and only a crew member can operate them."

Cons: "If the luggage fees were to be included in the price, I would have gladly chosen Emirates for its comfort at that price."

Pros: "ear plugs, eye mask, pillow and blanket provided. fruit, water and juice available without asking someone for it. adequate leg room, good movie selection and 2 meals with wine provided."

Pros: "great food and service!"
Cons: "It got a little cold in the cabin for a few hours."

Pros: "The flight from Sydney to LA was enjoyable"
Cons: "I was very disappointed that even though I booked through Virgin Australia when their partner Delta didn't get us to LA on time from Minneapolis, Virgin Australia said its Deltas fault, talk to them. They were not going to help."

Pros: "Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin"

Cons: "I couldn't rank the food or entertainment as I didn't try the food since it was for purchase only, and there was no entertainment offered."

Pros: "Food was very good crew were pleasant and helpful"
Cons: "Seats are very hard"

Pros: "Superior comfort, class, and style. The crew was friendly and accommodating, the pilots kept you up to date with flight info and departure/arrival time (and kept the seat belt light off almost the entire trip), the food was delicious and offered throughout, and the entertainment was top notch. Seats were comfortable (we had bulkhead row Space+ and they were worth every cent for the international long haul from LAX-BNE and SYD-LAX) and everyone got a pillow/blanket. We got premium noise-canceling headsets, water, and a little care kit including an eye mask and earplugs and a pen to fill out your travel documents. The overhead bin space was huge and we got two free checked bags of luggage up to 50lbs each (I don't know of that's standard or not, or if it came with Space+ seats). SERIOUSLY the best airline."
Cons: "Absolutely nothing. For a long haul flight, Virgin Australia is TOP NOTCH!"

Pros: "Flight was on the emptier side, so my boyfriend and I each got our own entire rows to lay down and sleep the entire flight. Which was great, since I had just spent 6h vomiting from bali belly on the previous flight. Liked that they accommodated my GF meal."

Pros: "The food and service was excellent. Love it!"

Cons: "The cabin was extremely dirty, the food was awful."

Pros: "The comfort of the flight and entertainment."
Cons: "My bag was not put on the correct flight so I had no bag for 3 days, they were slow in getting my bag to Bali from Sydney. It was really unacceptable. I talked to 5 different people to make sure my bag was put on the correct plane, even asked before boarding if it was on and they said yes.The food was horrible, I only ate it because I was starving. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. Not sure if I'll fly with them again."

Pros: "Very good service, plenty of food, food was pretty good, entertainment system was great and the seats in economy with very comfortable."

Pros: "Wasn't overcrowded, the food and service were great"
Cons: "They ran out of beer!"

Pros: "The veg meal - paneer, rice, lentils - was absolutely delicious. In fact, all of the food was great."
Cons: "Slight problem with the movie viewing - the screen kept going blank every minute or two throughout, and had to be touched to restart. Only on the films, though; the TV episodes were fine."

Pros: "Virgin always provides the best, friendliest, coolest service!"
Cons: "The food is pretty low quality, but I understand the logistics constraints of feeding many people in a small space without kitchen facilities! Also the wine choices are superior to other airlines and I look forward to that. I normally plan ahead and bring my own meals whenever traveling by air."

Pros: "Great crew. Good food. On time."

Pros: "Kind staff, comfortable seats, movies, easy flight - pretty much everything was great!"
Cons: "Nothing- it went very smoothly."

Pros: "Crew is amazing, seats are pretty good."
Cons: "On time, baggages checked in and were made available on time."

Cons: "Food is always bad."

Pros: "Use my built up miles for the SEA-ANC leg of our trip, as to physically price it out as one ticket usually increases the fare by 300-600 u$d depending upon time of year. As it was the tail end of an already long journey (OKA-ICN/ICN-SEA), booked the First Class Cabin. Every mile was worth it."
Cons: "N/A"

Cons: "Food really bad on both segments."

Pros: "New plane, video in every seat"
Cons: "Organizing boarding better. Confusion in rules."

Pros: "crew found me an outlet for laptop"
Cons: "nothing"

Pros: "I have flown with Delta for a number of trips now. I seem to receive middle seat allocations even with the freqent flyers partnership with Virgin Velosity program shared."
Cons: "My seat allocation."

Pros: "The entertainment was nice."
Cons: "If the screen wasn’t behind the seat. I could hear the tapping of the person behind me."

Pros: "The entire crew was amazing they were professional friendly and accommodating"

Pros: "Very good crew"

Pros: "Everything! Flight-Flight Attendants-Peanuts-Coffee-Pilot"
Cons: "I’d love to have a free fruit or veggie snack. Just a small bag"

Cons: "Delayed because waited on a stewardess to show up. Wasn’t able to book my seats when we checked in. The last seats on the plane are horrible. Still waiting on the plane to unload. Definitely will rethink ever flying this airline again."

Pros: "The crew were fantastic and tried their best the delay."
Cons: "Delayed flight. 2 hours delay. Had to rebook a connecting flight and hence was very tight to board the next flight"

Cons: "The seats did not recline/lean back. Especially on an overnight flight I was hoping to lean back a little to sleep."

Pros: "Flight crew is helpful. We travelled with my 82 year old mother who needed some assistance, especially for our short connection times, and they made sure she and our whole group made it to the connections on time."

Cons: "Delta seats in Economy are smaller (narrower) compared to their competitors."

Pros: "Flight was very quick. Boarding was very fast for such a small plane."
Cons: "Turbulence. Tiny carry-on area, tiny bathroom. Makes sense for such a small plane though."

Pros: "Nothing"
Cons: "Everything fuckin sucks"

Pros: "Great experience"

Pros: "Everything was perfect, everyone was nice, there was lots of room, the crew offered snacks frequently, WiFi had a great connection and there was a wide array of entertainment."
Cons: "There was a problem with the plane that they told us after we boarded that delayed our plane an hour. But hey, better safe than sorry!"

Pros: "Very good flight. Nice staff that seemed to enjoy their jobs. Great smiles and personable. Modern and clean plane with WiFi and charging outlets"
Cons: "There was a mechanical issue that delayed departure. Fortunately I did not have a connection to make. The crew made sure to communicate with everyone onboard frequently so we were aware of the situation and progress. They handled everything well which was reassuring for my peace of mind."

Pros: "Being able to watch movies"

Pros: "Alaska Airlines is way overpriced and way less comfortable than Delta. I’m a Delta loyalist forever now!"
Cons: "Nothing."

Pros: "Delta and Westjet staff are of great help to me."
Cons: "Not applicable"

Pros: "Seats were very comfortable. Was able to recline back and had excellent leg room. Area looked clean and organized."
Cons: "Captain didn't say much before or during the flight like most do. Not a big deal-it was a short flight."

Pros: "Flight was on time. Boarded quickly with no fuss."

Pros: "Nothing worst flight I've ever had."
Cons: "Everything Delta was so poor quality!!! The flight attendants were not helpful."

Pros: "Fast and efficient boarding again! Most impressed!"

Pros: "The service on board is always GREAT! in Aeromexico"
Cons: "The flight was canceled and we were put in another flight next night. But the staff in Buenos Aires run the situation chaotically and made mistakes that infuriated many passengers. They need more training to learn how to say "I am sorry" more often and know how to avoid getting into arguments with passengers."

Pros: "Let on time and arrived 30 mins EARLY."
Cons: "Had to pay for meal despite length if flight."

Pros: "I LOVED the free movies. Great idea and newer movies. Finally was able to watch a movie I'd wanted to see for a long time."
Cons: "Flight was packed which always makes for a more cramped ride. Again, boarding. Flight boarded late and just seems boarding from the back to front would be faster."

Cons: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Cons: "Got stuck for two hours sitting in the plane because the computer systems went down. Worst experience ever with Delta."

Cons: "Female flight attendants were rude and acted like the passengers were a bother. Tried to move to an emergency row after the doors closed, which was empty and the flight attendant refused stating we had to pay extra. NOT HAPPY"

Pros: "attendant frienliness, and communication."
Cons: "The plane. it is an unsuitable for more than one hour flight. The value for the money is down in the bottom."

Pros: "The staff and crew were great help all along the route and the planes were well kept and clean."
Cons: "One of the legs did not have the free wifi available, but they mentioned that before takeoff and were very apologetic that it had not been added to that plane yet."

Cons: "When they called for passengers with infants and those who needed more time they also called for anyone who wanted to check their luggage. So of course people cut right in front of me as I was about to scan my pass. What is the point of asking us to come up if they are just going to let people jump in front of me."

Pros: "i was able to use wifi during the flight which made the time pass by fast."
Cons: "i asked one of the ladies if they had blankets since the plane was freezing she told me no but everyone in first class recived a blanket whether they used it or not. i guess the people in zone 2 and zone 3 dont matter. the seats are the worst! they dont even sit at a 90 degree angle your more like sitting forward."

Pros: "On time departure and arrival, clean plane. Enough space for your carry on."
Cons: "Despite having 15 open seats on the earlier flight, I needed to pay $75/person to take the earlier flight. I chose not to do this. Would I have loved to get home 2 hours earlier."

Cons: "The air conditioning was broken so it was sweltering the whole time. Staff didn't even mention it or apologize. No leg room. Bags took longer than 20 minutes to arrive but we didn't make a fuss since we were just glad to be finished with Delta. I'll never fly Delta again even if it costs me more."

Cons: "Takeoff was delayed approx 4 hours which made me miss my connection and prolonged the whole travel day."

Pros: "Fantastic SFO-based crew serving Delta One cabin. They are attentive, and constantly walk around the cabin to provide service."
Cons: "Delay at JFK (first, the inbound aircraft coming late, then 2.5 hrs taxing at JFK, finally landed in SFO but the gate was occupied)."

Cons: "Didn't stick to zones when boarding customers. Gate agent basically let anyone board during pre boarding and priority boarding, why even offer it if you aren't going to make people adhere to the rules."

Pros: "Friendly staff/ comfortable seating."

Pros: "No delay and the flight was ahead of the schedule (arriving)."
Cons: "The airplane was too old and seats were too crowded."

Pros: "Hard to like anything with this delay -- missed 3 appointments in Raleigh."

Pros: "The crew is always great. I liked the environment was cooler. It doesn't need to be refrigerator cold but keeping things on the cooler side is helpful."
Cons: "Boarding class and queuing for boarding is always a clusterf***. People will crowd the gate and board with the wrong class and that creates anxiety and leads to edginess. If a system could be worked out and enforced that would help."

Cons: "See above airport connection disaster...."

Pros: "Very nice airplane and pleasant crew"

Cons: "Klm is the best, even on a 40min they served small breakfast."

Pros: "Comfort"
Cons: "Wifi on klm"

Pros: "The crew was very kind"

Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Pros: "Crew good and seat OK but not exceptional for business class"
Cons: "Food was average - main course could have been better. Range of movies ok but not great"

Pros: "Flight was on time."
Cons: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Cons: "Flight got cancelled"

Pros: "General flight journey"

Pros: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Cons: "Everything was very good."

Pros: "the drinks"
Cons: "seat reservation. having to pay for luggage...."

Cons: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Pros: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Cons: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Cons: "wasn't able to take the flight since I missed it"

Pros: "Crew was awesome"
Cons: "."

Pros: "Easy to board and easy flight."

Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."

Cons: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."

Cons: "The movie selection did not seem extremely varied."

Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."

Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"

Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Pros: "Lovely staff, good food, great movies."

Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Pros: "Pleasant flight"

Pros: "Very friendly staff"

Pros: "Service impeccable!"
Cons: "They have one line of executive class after the kitchen and toilet, is very noisy."

Pros: "Cabin Crew was awesome."
Cons: "Entertainment System was not working and no Non-veg food option in flight."

Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Cons: "OLD OLD plane with hard seats and tiny screens"

Cons: "OLD plane without comfort or entertainment"

Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pros: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Cons: "Nothing! It was all great!"

Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Pros: "Same as above"

Pros: "Wonderful"

Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Pros: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Cons: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Pros: "We love the flight all the way"

Pros: "We really liked the KLM people, from the check in crew to the flight attendants."

Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Pros: "The flight crew were kind, polite, and attentive."
Cons: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."

Pros: "Quick and efficient flight. Crew very organized. Great language skills"

Pros: "crew"
Cons: "food"

Pros: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Cons: "Only 1 drinks round on a 3h flight."

Cons: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."

Pros: "The seats could have been a bit roomier."
Cons: "Boarding"

Pros: "Boarding was poor. Stood on bus for almost 30 minutes followed by long bus ride to plane. No apology. Crew service average at best."

Pros: "I got an aisle seat right near the bulkhead with so much leg room. There were so many free amenities. It was the biggest plane I'd ever seen - very well kept and clean. Crew was nice and quick with service."

Pros: "Crew were helpful and friendly, but not as good as SAS."
Cons: "Boarding delays and heavy air traffic at Heathrow were a hassle. No free tea and coffee like SAS"

Cons: "The crew/attendants were very efficient and listens to the passengers. They went the extra mile to accommodate."

Pros: "The airport is nice"
Cons: "But they didn’t let me in because I didn’t show up for the first flight"

Pros: "The crew was friendly and professional, and I appreciated their attention to detail even though it was a relatively short flight."

Cons: "Entertainment was really poor, the screen was really small , movies and shows are outdated and most of them don’t work. It was really cold during the flight. My flight attendant was not really friendly, not like the rest of the attendants who smile at you and very helpful."

Pros: "Plane was much more comfortable than the old AA plane we flew to Lisbon. Crew was excellent. First meal was good. I was in window seat, and enjoyed the side bin with also gave armrest space."
Cons: "Second meal of "hot pocket" type of thing was poor. Plan took off late due to security checks"

Pros: "Nothing"
Cons: "Delayed my flight connection was missed and ba said they put me on another flight but they never did"

Cons: "The cabin was extremely hot for almost the entire flight. I had my pants rolled up to try to stop sweating. I asked for some ice water to help cool down and although promised, it never arrived. I was not able to sleep as a result."

Pros: "Excellent service from all British Airways crew that we dealt with"
Cons: "Lost luggage. One of our suitcases never arrived at JFK. A lot of food was served which was nice but quality of food was mediocre. Very high salt content. Not many options for diet restricted travelers."

Pros: "Customer service in London extremely helpful"
Cons: "Left our bags in London"

Pros: "Price OK, bag checked."
Cons: "Checked in 100mins early with prior assistance request, told to wait in general area. After 15mins no wheelchair, BA agent said wait longer. After 30mins still no wheelchair, BA agent would not call to check; said keep waiting "we don't know how long for, but its on them (Deutsche Red Kross) to get you to gate without missing flight"! After 60mins, airport info agent checked & said chair was coming. After 75mins, DRK agent arrived with 2 wheelchairs and wasted time trying to find a second passenger needing assistance. Agent then rushed us through terminal with no opportunity to get food or drink or use bathrooms. Got to very remote gate 15mins before departure, and boarded last. Don't use BA Hamburg if you need assistance."

Pros: "Check in on time. Toilet is very clean. The food is good. The movie program is new."
Cons: "Just the flight is a bit old."

Pros: "The power plug points in Premium Economy."
Cons: "Rude staff and service. Limited service for food. if you compare British Airways with other European airlines like SAS, Swiss, and Lufthansa; British has fallen far behind in quality and service."

Pros: "Checking in efficient, lounge comfortable"
Cons: "Average service. Crew not very interested."

Pros: "The captain and first officer were extremely courteous and professional . I was impressed at the way the captain managed the delayed departure taking time to brief the passengers at the boarding gate. When we eventually changed planes and moved to another gate to board it all went without a hitch."
Cons: "Nothing"

Pros: "Fast boarding despite the flight was delayed and the crew did all what they could to do a fast process"
Cons: "They didn't tell you about the delays! We have to find out through different sources"

Pros: "N/A"
Cons: "That I missed the flight because of Iberia airlines"

Cons: "Only card why?? No free food??"

Pros: "Long wait between flights"
Cons: "No snack."

Cons: "A couple of mishaps by the crew with no acknowledgement. One of the flight attendants dropped an empty soda can on the floor which was dropped on my toes (I had taken my shoes off) and picked it up with no acknowledgement or apology, even after I screamed out of pain. I was speechless that I didn't even object. In another incident, when asked for food option, I chose chicken vs pasta. When opened my hot plate after 2-3 minutes, I found out I had tofu in front of me. I called the flight attendant and they came over, acknowledged I had the wrong food just to inform me they were out of chicken at that point. If you make a mistake, please offer something in return to make the experience somewhat better."

Pros: "Quickly loaded full, huge plane. Excellent demeanor from stewards. Seats very comfortable in econ class. Were as on time as they could be. Superfast deplaning. Couldn't be happier."
Cons: "Not a thing"

Pros: "I left my phone accidentally on the plane when we arrived in Düsseldorf. The crew were willing to go back and pick up my phone for me."

Pros: "The service was great"
Cons: "Nothing"

Pros: "Easy as pie!"

Pros: "flight was on time"
Cons: "no beverages or snacks offered or movies"

Pros: "All great"
Cons: "I liked everything"

Pros: "The flight crew were nice, the flight was over before they could even finish drink service."

Pros: "Better to avoid BA. At least they should serve some water. Next time I'll use some other airlines to get to London."

Pros: "Check in staff was friendly, and flight attendants nice. Also liked not having to pay for the 2 servings of wine I had."
Cons: "Food was very average and was served really late, after midnight local time. Special order meals were delivered to people and then there was a long gap before everyone's else's was served. btrzkfast very ordinary, but tea was decent"

Pros: "Long flight but free personal entertainment screens and free food breakfast, lunch dinner and snack. Free wine with the dinner"
Cons: "nothing"

Pros: "The inflight entertainment was terrific The crew was friendly"
Cons: "When we landed in London, we had to wait take a long bus ride to the terminal, and then we had the absolutely longer line for passport control in Heathrow. My seat didn't have enough leg room for my Feet and a small bag. The breakfast was just a granola bar"

Pros: "The food was really good, and we were served tea with scones, clotted cream and jam towards the end of the flight. VERY friendly and nice crew."
Cons: "Cramped seats - unsuitable for this 6' tall girl"

Cons: "We booked a wheelchair transfer from the connecting flight, and BA refused to provide the service. My elderly mother in law with limited mobility was left alone and stranded at Heathrow and was only assisted by fellow passengers (NOT BA staff). Unbelievable."

Pros: "Crew is very nice"
Cons: "Seats are pretty small"

Pros: "The crew, they were very friendly and responsive when my seat equipment was found broken"
Cons: "My seat equipment was broken so there was no film for a long flight."

Pros: "All was fine ......cabin crew, pilot updates, seat comfort . Keeping hydrated is a well-known health fact. Why BA does not offer free water wa a shock to me . Yes a kind steward let me supplied with tap water, but I find it appalling that the corporate office does. It consider customers health important."

Pros: "British Airways makes you pay extra to pick your seat The alternative is to take the luck of the draw and hope you don't get the middle on the center aisle Kind of annoying"

Pros: "The treatment and service you get no matter what class you flying. With BA you are always "first class" passenger. Amazing new aircraft with enough room in the economy class that makes an oversea flight very comfortable. the flight attendants are very friendly and serve you as fast as possible. I always order two drinks before the first meal and I couldn't even finish the 2nd one before they came around and asked me for another one. I would always go BA if I could. Amazing airline."

Pros: "Nothing"
Cons: "I arrived about 45 mins before the departure time and they refused to let my 85 year old sick dad in a wheel chair board. They did not assist him in rebooking and we had to sleep in the airport to catch an Easy jet in the morning as all hotels were fully booked. This is about the worst service I have ever encountered and I would like a full refund Thanks Charles"

Pros: "my vegetarian meals were excellent, very pleasant crew"
Cons: "not a great selection of movies, was hot a lot of the flight"

Pros: "I like everything about British Airways. They are always so friendly, polite, helpful, and accommodating."
Cons: "Nothing"

Pros: "The flight was quick but comfortable. The breakfast of a croissant with ham was actually quite good. The crew was nice and attentive."
Cons: "No complaints."

Pros: "Nicer and cleaner airplane, food was above average and entertainment was good."
Cons: "Chaotic boarding, stewardess hit me with the food cart while I was seated and didn't apologiza and looked at me in a very rude manner."

Cons: "TV didn't work for 3 hous and it was SO HOT that many of us passages resorted to fanning ourselves with covers torn from the front of the in-flight magazine. All this for $1000. British Air, NEVER AGAIN!!!!!!"

Pros: "Nothing"
Cons: "after 8 hours of delay after delay. Flight was cancelled. No flights available to New Orleans until the next day at 4pm. Had to be at work for payroll responsibliity. People counting on me for their paid. Hope I find another airline to make it home. Slept in airport with on place to go or eat"

Pros: "Good movie selection and friendly crew members. Good food and drink service."
Cons: "Completely unorganized boarding with everyone just swarming the gate after 1st class was called. No call for boarding by rows or any order, resulted in delayed take off"

Pros: "All the awesome films to choose feim"
Cons: "Being squished in a tiny seat next to a huge guy who couldn't help but elbow me the whole flight."

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COVID-19 information

Safety measures for airlines flying from Hamburg to Alaska

Airlines flying from Hamburg to Alaska have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Hamburg to Alaska

Mandatory masks

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Social distancing seating

Middle seats unavailable to book on flights from Hamburg to Alaska

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Hamburg to Alaska

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